Benteng Hotel Bukittinggi

Hotels
Preferred Partner
7.9
/10
Very Good
609 reviews

What Guests Say About Their Stay

Rosilia R.
9.4
/ 10
Very pleasant. For this price, it exceeded expectations. All the facilities are well-maintained. The bed is wide and the room is spacious. God willing, if I go to Bukit again, I'll stay here again.
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T***y
9.7
/ 10
Friendly staff, clean rooms and bathrooms, comfortable and fragrant, free breakfast for children up to 10 years old, safe parking. Standard rooms do not use AC and fans. Close to tourist attractions, Jam Gadang, Fort, Zoo. Beyond expectations for a relatively cheap price, very good. Thank you 🩷
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Devi J.
9.1
/ 10
strategic location, friendly hotel staff, close to the legend family fort restaurant, fort de kock fort then cross to the kinantan zoo. clean rooms, classic building interior, balcony view to the mountain, overall recommended.
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Hadi N.
9.7
/ 10
So far so good. Nice stay at Benteng Hotel
della h.
8.5
/ 10
The hotel is nice and cozy, and also cheap
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In the Area
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jl. Benteng No 1 Bukittinggi, Guguk Panjang, Bukittinggi, Sumatera Barat, Indonesia, 26113

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Located next to Tourist Attraction
Within walking distance to Downtown Area
Balcony Mountain View
note: hotel was previously named Benteng Hotel Staying at Benteng Hotel Bukittinggi is a good choice when you are visiting Guguk Panjang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Benteng Hotel Bukittinggi

jl. Benteng No 1 Bukittinggi, Guguk Panjang, Bukittinggi, Sumatera Barat, Indonesia, 26113
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Lobby Benteng Hotel Bukittinggi
Lobby 2 Benteng Hotel Bukittinggi

Discover More About Benteng Hotel Bukittinggi

note: hotel was previously named Benteng Hotel

Location


Staying at Benteng Hotel Bukittinggi is a good choice when you are visiting Guguk Panjang.

About Benteng Hotel Bukittinggi

Not only located within easy reach of various places of interests for your adventure, but staying at Benteng Hotel Bukittinggi will also give you a pleasant stay.

Benteng Hotel Bukittinggi is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Benteng Hotel Bukittinggi provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Benteng Hotel Bukittinggi, a wonderful accommodation for your family holiday.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at Benteng Hotel Bukittinggi will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Benteng Hotel Bukittinggi is suitable for you who value privacy during your stay.

Benteng Hotel Bukittinggi is the right choice for you who are looking for affordable accommodation in Guguk Panjang.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Benteng Hotel Bukittinggi exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Benteng Hotel Bukittinggi is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Benteng Hotel Bukittinggi will surely satisfy you with its great hospitality and affordable price.

All facilities in Benteng Hotel Bukittinggi

Common Space Benteng Hotel Bukittinggi
Common Space
Lobby Benteng Hotel Bukittinggi
Lobby
Exterior Benteng Hotel Bukittinggi
Exterior
Bedroom Benteng Hotel Bukittinggi
Bedroom
In-room Bathroom Benteng Hotel Bukittinggi
In-room Bathroom

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Porter
  • Tours

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Food and Drinks

  • Breakfast
  • Cafe

Business Facilities

  • Conference room
  • Meeting facilities

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Benteng Hotel Bukittinggi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

General Check-in Instructions

Hotel has a policy of not receiving any reservations made by non-married couples. Married-couples has to present a valid government-issued identity prior to check-in such as Indonesian ID card (Stated married)/Marriage Certificate/wedding photos. Failing/refusing to do so hotel has the right to rejection the reservation.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Benteng Hotel Bukittinggi
37
Number of floors in Benteng Hotel Bukittinggi
4
Another facilities in Benteng Hotel Bukittinggi
Connecting rooms, Heater, Non-smoking room, Rooftop terrace, Smoking area

Frequently asked questions about Benteng Hotel Bukittinggi

What are available facilities at Benteng Hotel Bukittinggi?
There are top facilites at Benteng Hotel Bukittinggi such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Benteng Hotel Bukittinggi?
The standard check-in time at Benteng Hotel Bukittinggi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Benteng Hotel Bukittinggi provide breakfast?
Yes, Benteng Hotel Bukittinggi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Benteng Hotel Bukittinggi?
Benteng Hotel Bukittinggi has a 1.0-star rating.
How many floors does Benteng Hotel Bukittinggi have?
Benteng Hotel Bukittinggi has 4.
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More Reviews from Other Guests in Benteng Hotel Bukittinggi

8.0
Very Good
From 603 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

7.8

Meal

7.8

Location

8.3

Service and Facilites

7.9

People often mention about Benteng Hotel Bukittinggi
All
Distance to City Center (22)
Family Friendly (21)
Room Space (20)
Hotel Area (20)
Staff Friendliness (19)
Accessibility (17)
Ambiance (17)
Bedroom (16)
Surroundings (15)
Bathroom (15)
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Most Recent
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Traveller Reviews Benteng Hotel Bukittinggi

Number of reviews per page
20
40
Customer reviews
Galuh C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Location in the city center, nice and cool atmosphere, staff are also friendly.
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Accommodation's Reply
24 Nov 2025
Thank you so much for your wonderful review! We are so pleased you enjoyed your stay at our hotel and we will continue to strive to provide memorable experiences for our guests. We hope to welcome you back soon.
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I really underestimated it because the hotel is quite old, I thought it would be uncomfortable, but it turned out to be really clean and smells great.
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2 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you so much for your wonderful review! We are so glad you enjoyed your stay at our hotel, and we will continue to strive to provide the best possible experience for our guests. We hope to welcome you back soon!
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Rosilia R.
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9.4
/10
Reviewed 11 week(s) ago
Very pleasant. For this price, it exceeded expectations. All the facilities are well-maintained. The bed is wide and the room is spacious. God willing, if I go to Bukit again, I'll stay here again.
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room view is really good, the food is delicious and it's just a short walk from the clock tower
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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RINA
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice, comfortable, access to everywhere is also close. The price of food in the cafe is also pocket-friendly and the food is delicious.
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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Elfi E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Very enjoyable.. The view is good and access to the city center is close and the surrounding tracks are really fun for morning exercise..
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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A***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 24 week(s) ago
The offering of facilities must be clear and transparent. For example, whether or not there is air conditioning in the room.
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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I***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
the staff was friendly and near from anywhere.
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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isnanasution
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Leisure
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8.5
/10
Reviewed 28 week(s) ago
Close to the fort and the zoo, you can just walk there
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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ALI A. J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
The location is very strategic and the rooms are also very spacious.
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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T***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
Friendly staff, clean rooms and bathrooms, comfortable and fragrant, free breakfast for children up to 10 years old, safe parking. Standard rooms do not use AC and fans. Close to tourist attractions, Jam Gadang, Fort, Zoo. Beyond expectations for a relatively cheap price, very good. Thank you 🩷
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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i***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Comfortable and affordable. Overall, I am very satisfied. Especially Benteng Restaurant. The menu is extensive, cheap and tastes good.
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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Devi J.
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9.1
/10
Reviewed 32 week(s) ago
strategic location, friendly hotel staff, close to the legend family fort restaurant, fort de kock fort then cross to the kinantan zoo. clean rooms, classic building interior, balcony view to the mountain, overall recommended.
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Accommodation's Reply
02 Nov 2025
Thank you for your valuable review! We are glad you enjoyed your stay with us. We will continue to strive to provide the best possible experience for our guests. We look forward to welcoming you back!
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F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 33 week(s) ago
Although the hotel is old, it is clean. Clean rooms, clean bathrooms. Although there is no AC, it is very cold. Very close to the clock tower, the location is right next to the zoo.
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Accommodation's Reply
02 Nov 2025
Thank you for your valuable review! We are glad you enjoyed your stay with us. We will do our best to provide the best possible experience for our guests. We look forward to welcoming you back!
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JON V.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
The location is not too far from the clock tower, only there is no food seller near the hotel...
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4 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you for your valuable review! We are glad you enjoyed your stay with us. We will continue to strive to provide the best possible experience for our guests. We look forward to welcoming you back!
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Y***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
for 600 it's okay, but the room is noisy because it's on the floor, there's no coffee, tea and hot water. when we went to check out the staff were a bit unfriendly
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you. We apologize for the inconvenience caused by your stay. We will carefully consider your valuable feedback and use it to improve our services in the future. We sincerely hope to welcome you back and provide you with an even better experience.
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s***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 37 week(s) ago
I can't stay overnight, the receptionist is rude and unfriendly.
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
We are sorry you had a bad experience during your stay. We will take your feedback into consideration to improve our services in the future. We sincerely hope to welcome you back and provide you with an even better experience.
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windy L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 41 week(s) ago
check in & check out fast .. staff service is friendly and quick when guests have needs ... family room without air conditioning is already cold because the weather in Bukit Tinggi is cold .. we stayed 2 nights there was room service ... recommended when on holiday in Bukit Tinggi .. the price is really worth it .. pocket friendly, maximum service
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you so much for your wonderful review! We are so glad you enjoyed your stay at our hotel, and we will continue to strive to provide the best possible experience for our guests. We hope to welcome you back soon!
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
Good service. Hotel staff is also friendly. But the water heater is not working 🙂‍↕️ also there is no water heater thermos ☹️
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you for your valuable review! We are glad you enjoyed your stay with us. We will do our best to provide the best possible experience for our guests. We look forward to welcoming you back!
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M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Comfortable and very friendly staff, close to the city center, affordable prices, suitable for family vacations or business trips.
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Accommodation's Reply
02 Nov 2025
Thank you so much for your wonderful review! We are so glad you enjoyed your stay at our hotel, and we will continue to strive to provide memorable experiences for our guests. We hope to welcome you back soon!
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Number of reviews per page
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40

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Exterior 4 Benteng Hotel Bukittinggi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 603 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

7.8

Meal

7.8

Location

8.3

Service and Facilites

7.9

People often mention about Benteng Hotel Bukittinggi
All
Distance to City Center (22)
Family Friendly (21)
Room Space (20)
Hotel Area (20)
Staff Friendliness (19)
Accessibility (17)
Ambiance (17)
Bedroom (16)
Surroundings (15)
Bathroom (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Benteng Hotel Bukittinggi

Number of reviews per page
20
40
Customer reviews
Galuh C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Location in the city center, nice and cool atmosphere, staff are also friendly.
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Accommodation's Reply
24 Nov 2025
Thank you so much for your wonderful review! We are so pleased you enjoyed your stay at our hotel and we will continue to strive to provide memorable experiences for our guests. We hope to welcome you back soon.
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I really underestimated it because the hotel is quite old, I thought it would be uncomfortable, but it turned out to be really clean and smells great.
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2 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you so much for your wonderful review! We are so glad you enjoyed your stay at our hotel, and we will continue to strive to provide the best possible experience for our guests. We hope to welcome you back soon!
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Rosilia R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Very pleasant. For this price, it exceeded expectations. All the facilities are well-maintained. The bed is wide and the room is spacious. God willing, if I go to Bukit again, I'll stay here again.
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The room view is really good, the food is delicious and it's just a short walk from the clock tower
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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RINA
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice, comfortable, access to everywhere is also close. The price of food in the cafe is also pocket-friendly and the food is delicious.
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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Elfi E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Very enjoyable.. The view is good and access to the city center is close and the surrounding tracks are really fun for morning exercise..
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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A***o
icon-origin-TRAVELOKA
8.4
/10
Reviewed 24 week(s) ago
The offering of facilities must be clear and transparent. For example, whether or not there is air conditioning in the room.
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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I***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
the staff was friendly and near from anywhere.
Find this review helpful?
Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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isnanasution
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
Close to the fort and the zoo, you can just walk there
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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ALI A. J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
The location is very strategic and the rooms are also very spacious.
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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T***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
Friendly staff, clean rooms and bathrooms, comfortable and fragrant, free breakfast for children up to 10 years old, safe parking. Standard rooms do not use AC and fans. Close to tourist attractions, Jam Gadang, Fort, Zoo. Beyond expectations for a relatively cheap price, very good. Thank you 🩷
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at our hotel, and we'll continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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i***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Comfortable and affordable. Overall, I am very satisfied. Especially Benteng Restaurant. The menu is extensive, cheap and tastes good.
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Accommodation's Reply
26 Sep 2025
Thank you so much for your wonderful review! We're so happy to hear you enjoyed your stay at our hotel, and we will continue to strive to provide unforgettable experiences for our guests. We look forward to welcoming you back soon!
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Devi J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
strategic location, friendly hotel staff, close to the legend family fort restaurant, fort de kock fort then cross to the kinantan zoo. clean rooms, classic building interior, balcony view to the mountain, overall recommended.
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Accommodation's Reply
02 Nov 2025
Thank you for your valuable review! We are glad you enjoyed your stay with us. We will continue to strive to provide the best possible experience for our guests. We look forward to welcoming you back!
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F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 33 week(s) ago
Although the hotel is old, it is clean. Clean rooms, clean bathrooms. Although there is no AC, it is very cold. Very close to the clock tower, the location is right next to the zoo.
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Accommodation's Reply
02 Nov 2025
Thank you for your valuable review! We are glad you enjoyed your stay with us. We will do our best to provide the best possible experience for our guests. We look forward to welcoming you back!
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JON V.
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Leisure
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8.8
/10
Reviewed 33 week(s) ago
The location is not too far from the clock tower, only there is no food seller near the hotel...
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4 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you for your valuable review! We are glad you enjoyed your stay with us. We will continue to strive to provide the best possible experience for our guests. We look forward to welcoming you back!
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Y***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
for 600 it's okay, but the room is noisy because it's on the floor, there's no coffee, tea and hot water. when we went to check out the staff were a bit unfriendly
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you. We apologize for the inconvenience caused by your stay. We will carefully consider your valuable feedback and use it to improve our services in the future. We sincerely hope to welcome you back and provide you with an even better experience.
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s***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 37 week(s) ago
I can't stay overnight, the receptionist is rude and unfriendly.
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
We are sorry you had a bad experience during your stay. We will take your feedback into consideration to improve our services in the future. We sincerely hope to welcome you back and provide you with an even better experience.
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windy L.
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 41 week(s) ago
check in & check out fast .. staff service is friendly and quick when guests have needs ... family room without air conditioning is already cold because the weather in Bukit Tinggi is cold .. we stayed 2 nights there was room service ... recommended when on holiday in Bukit Tinggi .. the price is really worth it .. pocket friendly, maximum service
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you so much for your wonderful review! We are so glad you enjoyed your stay at our hotel, and we will continue to strive to provide the best possible experience for our guests. We hope to welcome you back soon!
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 43 week(s) ago
Good service. Hotel staff is also friendly. But the water heater is not working 🙂‍↕️ also there is no water heater thermos ☹️
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1 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you for your valuable review! We are glad you enjoyed your stay with us. We will do our best to provide the best possible experience for our guests. We look forward to welcoming you back!
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M***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Comfortable and very friendly staff, close to the city center, affordable prices, suitable for family vacations or business trips.
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Accommodation's Reply
02 Nov 2025
Thank you so much for your wonderful review! We are so glad you enjoyed your stay at our hotel, and we will continue to strive to provide memorable experiences for our guests. We hope to welcome you back soon!
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