Beverly Hotel Batam

Hotels
8.7
/10
Very Good
843 reviews

What Guests Say About Their Stay

Bedroom (101)
Distance To City Center (94)
Staff Friendliness (93)
Room Space (92)
a***n
10.0
/ 10
Very impressive, 5 star service, booked a small room upgraded to a large one, the food is varied and delicious, very suitable for family vacations and business trips.
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N***h
8.8
/ 10
The hotel is clean and the staff are nice, especially Yulia and Karlina who made the check-in process very easy. It's really worth staying here🌟
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N***a
10.0
/ 10
very comfortable, clean and friendly. soft bed, breakfast is also delicious. tv broadcast ok. clean and spacious bathroom
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Zakiah N. A.
10.0
/ 10
Thank you Sindi, very friendly and helpful. Early in the morning, Mbak Sindi greeted me with a sweet and happy smile. God willing, will come back with family.
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A***i
10.0
/ 10
It was a great stay at Beverly. Assisted by friendly staff who were very helpful in the check in and check out process. Especially Ms. NOVIA AND Ms. RORO
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In the Area
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Jl. Raden Patah No. 12 Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Beverly Hotel Batam is a hotel in a good neighborhood, which is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Beverly Hotel Batam

Jl. Raden Patah No. 12 Lubuk Baja, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
Discover More Places
Lobby Beverly Hotel Batam
Lobby 2 Beverly Hotel Batam

Discover More About Beverly Hotel Batam

Location


Beverly Hotel Batam is a hotel in a good neighborhood, which is located at Nagoya.

About Beverly Hotel Batam

From business event to corporate gathering, Beverly Hotel Batam provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Beverly Hotel Batam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Beverly Hotel Batam is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Beverly Hotel Batam.

All facilities in Beverly Hotel Batam

Fitness Center Beverly Hotel Batam
Fitness Center
Functional Hall Beverly Hotel Batam
Functional Hall
Lobby Beverly Hotel Batam
Lobby
Exterior Beverly Hotel Batam
Exterior
Bedroom Beverly Hotel Batam
Bedroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)

Things to Do

  • Fitness center
  • Massage
  • Spa
  • TV lounge

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Beverly Hotel Batam

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Beverly Hotel Batam
156
Number of floors in Beverly Hotel Batam
8
Another facilities in Beverly Hotel Batam
24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service

Frequently asked questions about Beverly Hotel Batam

What are available facilities at Beverly Hotel Batam?
There are top facilites at Beverly Hotel Batam such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Beverly Hotel Batam?
The standard check-in time at Beverly Hotel Batam is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Beverly Hotel Batam provide breakfast?
Yes, Beverly Hotel Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Beverly Hotel Batam?
Beverly Hotel Batam has a 4.0-star rating.
How many floors does Beverly Hotel Batam have?
Beverly Hotel Batam has 8.
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Beverly Hotel Batam reviews and ratings

Overall Ratings & Reviews Beverly Hotel Batam

Traveloka (808)
Other sources (35)
8.8
Very Good
From 808 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Beverly Hotel Batam
All
Staff Friendliness (71)
Bedroom (70)
Ambiance (67)
Room Space (61)
Distance to City Center (58)
Bathroom (56)
Check-in/out Time (51)
Hotel Area (50)
Wifi (47)
Accessibility (46)
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Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Beverly Hotel Batam

Number of reviews per page
20
40
Customer reviews
Aryu r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Recommended, very comfortable and clean, good service
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1 people find it helpful
Accommodation's Reply
18 Dec 2025
Dear Ms. Ariu R., Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and rated our cleanliness and service very highly. Such positive feedback means a lot to us, as it reflects the dedication of our entire team to providing every guest with a pleasant and smooth stay. We will share your comments with all our staff as a token of our gratitude and to inspire them to maintain our high standards of service and cleanliness. We hope to welcome you back in the future and provide you with another comfortable, clean, and enjoyable stay. Sincerely, Angie Marcepto, Rooms Division Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is neatly arranged and beautiful. All the staff are very friendly and professional.
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Accommodation's Reply
18 Dec 2025
Dear Mr./Ms. G*t, Thank you for taking the time to write a review. We greatly appreciate your positive comments regarding the cleanliness and overall design of the hotel, as well as the friendliness and professionalism of all our staff. This type of feedback means a great deal to us, as it reflects our team's efforts to provide comfortable and memorable stays for all guests. We believe that friendly and professional service coupled with a well-maintained environment is essential to the quality standards we strive to uphold. We will share your comments with the entire team to show our gratitude and inspire us to continuously improve our services and ensure that all guests feel cared for and comfortable throughout their stay. We look forward to welcoming you back in the future and are committed to consistently providing a memorable stay that meets your expectations on every visit. Sincerely, Angi Marcepto, Rooms Division Manager
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Golden l.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The bed is soft, different from other hotels
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1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you so much for your review. We are delighted to hear that you found the beds in our rooms to be softer and more comfortable than those in other hotels. Our guests' well-being is our top priority, and such positive feedback truly inspires our entire team. We are committed to maintaining the quality of our room amenities, including our selection of bedding that helps all our guests sleep better. Receiving such an award further reinforces our commitment to continuously improving the service and comfort at Beverly Batam Hotel. Thank you again for taking the time to share your experience. We look forward to welcoming you back in the future. Sincerely, Angki Marcepto, Rooms Division Manager
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B***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Got a free room upgrade due to unavailability of a non-smoking room in my room choice.
Find this review helpful?
Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to share your review with us. We are truly delighted to hear that you had an enjoyable stay. Feedback like yours means a lot to our team, as we are committed to ensuring that every guest feels comfortable and well taken care of throughout their visit. We continuously strive to deliver the best service possible, from the room experience to the overall hospitality you receive during your stay. Knowing that you had a pleasant time encourages us to keep improving and maintaining our service standards. We sincerely appreciate your kind words, and we look forward to welcoming you back to Beverly Hotel Batam for another wonderful stay. Warm regards, Anggi Marsepto Room Division Manager
S***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The room was really not good, it was hot, the AC didn't work even though I booked a room at a decent price, they only gave me half a tissue, the hair dryer had to be brought downstairs, the room phone couldn't be used, it was really bad, please fix it again, and the hotel management should be more careful.
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Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for any inconvenience you may have experienced during your stay. Our team will contact technical and housekeeping immediately to resolve this issue as quickly as possible and prevent it from happening again. We greatly appreciate your compliments and positive feedback regarding our staff. We identified this as a key area for improvement during our pre-booking inspection. We will do our best to ensure you have a more pleasant experience on your next stay. Please contact us if you are considering staying with us again. All of our staff will strive to make your stay even more comfortable. Sincerely, Angie Marcept, Rooms Division Manager
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Iman B. F.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff are friendly and communicative and explain things well if you have any questions, for example tourist locations, shopping malls, and so on.
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Accommodation's Reply
01 Dec 2025
Dear Mrs. Iman, Thank you for sharing such a wonderful review. We are delighted to know that you had a great stay with us. It is especially gratifying to hear that staff were able to assist you with an upgrade and ensure a smooth and pleasant check-in experience. We will be sure to share your kind words with them, as feedback like yours truly encourages our team to continue delivering exceptional service. We are also pleased to learn that you found the room spacious, clean, and comfortable, and that your check-out experience was equally positive. Providing a warm and welcoming atmosphere for all our guests is one of our top priorities, and we are glad this was reflected throughout your stay. Thank you once again
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest Thank you for taking the time to share your rating and feedback regarding your recent stay at Beverly Hotel Batam. our comments are valuable to us and serve as an important reference as we continue to refine the quality of our services, room comfort, and hotel facilities. Our team remains committed to providing an exceptional stay for all our guests. We look forward to the opportunity of welcoming you back in the future and hope to deliver an even more memorable experience on your next visit. Warmest Regards Anggi Marsepto Room Division Manager
S***O
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is very friendly🌝. It's close to everything. Thank you also to Ms. Nayla for the information and service.
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest Thank you for taking the time to share your rating and feedback regarding your recent stay at Beverly Hotel Batam. our comments are valuable to us and serve as an important reference as we continue to refine the quality of our services, room comfort, and hotel facilities. Our team remains committed to providing an exceptional stay for all our guests. We look forward to the opportunity of welcoming you back in the future and hope to deliver an even more memorable experience on your next visit. Warmest Regards Anggi Marsepto Room Division Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very friendly staff, clean rooms, check-in time can be requested & when there is a vacancy
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Mr. G*t, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff, the cleanliness of our rooms, and the ease of our check-in and room request process. Feedback like these motivates us to continue providing the best service to all our guests. We look forward to welcoming you back to Beverly Hotel Batam! Best regards, Angie Marcepto, Room Manager
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d***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is nice, clean and tidy, smells the best, mah
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Accommodation's Reply
05 Nov 2025
Thank you very much for your valuable review, D*y! We are very pleased that you were satisfied with the cleanliness, neatness and spaciousness of our hotel. Your positive feedback is a driving force for us to continue striving to provide the best service to all our guests. We look forward to welcoming you back to Beverly Beach Resort Batam again. Angie Marsept, Room Services Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff was very friendly, Nelda
1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for sharing your kind feedback! We’re delighted to know that you enjoyed your stay with us and appreciated the cleanliness of our hotel as well as the friendly service from Nelda. Your kind words truly motivate our team to keep delivering the best experience for our guests. We look forward to welcoming you back again soon at Beverly Hotel Batam! Best Regards Anggi Marsepto Room Division Manager
M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The view is cool and the room is comfortable, the service is very friendly
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Accommodation's Reply
05 Nov 2025
Dear M*a, Thank you for your wonderful review! We are so glad you enjoyed our beautiful view, comfortable room and friendly service from our team. Reviews like these are very encouraging and help us to continue to provide the best experience for all our guests. We look forward to welcoming you back to Beverly Hotel Batam again! Best regards, Angie Marcepto, Room Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Hotel staff Ms. Nelda was very friendly and helpful during check in.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are so glad that you were impressed with the cleanliness of the hotel and the service of our staff, especially Ms. Nelda, who assisted you during your check-in. Your review is a driving force for us to continue to strive for the best service. We look forward to welcoming you back to Beverly Hotel Batam! Best regards, Angie Marcepto, Room Manager
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a***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very impressive, 5 star service, booked a small room upgraded to a large one, the food is varied and delicious, very suitable for family vacations and business trips.
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Accommodation's Reply
05 Nov 2025
Dear A*n, Thank you for your wonderful review. We are so glad that you were impressed with our service, received a room upgrade, and enjoyed the variety and taste of our food. We are also pleased to know that Beverly Hotel Batam is an excellent choice for your family vacation and business trip. We hope to welcome you back soon! 🌟 Best regards, Angie Marcepto, Room Manager
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N***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel is clean and the staff are nice, especially Yulia and Karlina who made the check-in process very easy. It's really worth staying here🌟
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Accommodation's Reply
05 Nov 2025
Dear N*h, Thank you for your positive review. We are glad that you felt comfortable with the cleanliness of our hotel and the service of our staff, especially Ms. Yulia and Ms. Karlina who assisted you during your check-in. Your review is a driving force for us to continue to provide the best service. We look forward to welcoming you back to Beverly Hotel Batam! 🌟 Best regards, Angie Marcepto, Room Manager
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Didn't expect how roomy it was. Maybe because it's an old hotel, in the walls have some leaked spot.
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Accommodation's Reply
24 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Rangga P. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff are very friendly, especially Cindy and Nella, so far it's been really fun.
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2 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
T***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A comfortable, clean, luxurious place at 5 star level
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Zasil R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Friendly service and clean hotel.
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Leon M.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 10 week(s) ago
just, dont. Staff was ok, but just dont. money better spent elsewhere
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Number of reviews per page
20
40

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Exterior 4 Beverly Hotel Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Beverly Hotel Batam

Traveloka (808)
Other sources (35)
8.8
Very Good
From 808 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.7

Location

8.8

Service and Facilites

8.8

People often mention about Beverly Hotel Batam
All
Staff Friendliness (71)
Bedroom (70)
Ambiance (67)
Room Space (61)
Distance to City Center (58)
Bathroom (56)
Check-in/out Time (51)
Hotel Area (50)
Wifi (47)
Accessibility (46)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Beverly Hotel Batam

Number of reviews per page
20
40
Customer reviews
Aryu r.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Recommended, very comfortable and clean, good service
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1 people find it helpful
Accommodation's Reply
18 Dec 2025
Dear Ms. Ariu R., Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay and rated our cleanliness and service very highly. Such positive feedback means a lot to us, as it reflects the dedication of our entire team to providing every guest with a pleasant and smooth stay. We will share your comments with all our staff as a token of our gratitude and to inspire them to maintain our high standards of service and cleanliness. We hope to welcome you back in the future and provide you with another comfortable, clean, and enjoyable stay. Sincerely, Angie Marcepto, Rooms Division Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Everything is neatly arranged and beautiful. All the staff are very friendly and professional.
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See original
Find this review helpful?
Accommodation's Reply
18 Dec 2025
Dear Mr./Ms. G*t, Thank you for taking the time to write a review. We greatly appreciate your positive comments regarding the cleanliness and overall design of the hotel, as well as the friendliness and professionalism of all our staff. This type of feedback means a great deal to us, as it reflects our team's efforts to provide comfortable and memorable stays for all guests. We believe that friendly and professional service coupled with a well-maintained environment is essential to the quality standards we strive to uphold. We will share your comments with the entire team to show our gratitude and inspire us to continuously improve our services and ensure that all guests feel cared for and comfortable throughout their stay. We look forward to welcoming you back in the future and are committed to consistently providing a memorable stay that meets your expectations on every visit. Sincerely, Angi Marcepto, Rooms Division Manager
Translated by Google Icon
See original
Golden l.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The bed is soft, different from other hotels
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you so much for your review. We are delighted to hear that you found the beds in our rooms to be softer and more comfortable than those in other hotels. Our guests' well-being is our top priority, and such positive feedback truly inspires our entire team. We are committed to maintaining the quality of our room amenities, including our selection of bedding that helps all our guests sleep better. Receiving such an award further reinforces our commitment to continuously improving the service and comfort at Beverly Batam Hotel. Thank you again for taking the time to share your experience. We look forward to welcoming you back in the future. Sincerely, Angki Marcepto, Rooms Division Manager
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See original
B***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Got a free room upgrade due to unavailability of a non-smoking room in my room choice.
Find this review helpful?
Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you very much for taking the time to share your review with us. We are truly delighted to hear that you had an enjoyable stay. Feedback like yours means a lot to our team, as we are committed to ensuring that every guest feels comfortable and well taken care of throughout their visit. We continuously strive to deliver the best service possible, from the room experience to the overall hospitality you receive during your stay. Knowing that you had a pleasant time encourages us to keep improving and maintaining our service standards. We sincerely appreciate your kind words, and we look forward to welcoming you back to Beverly Hotel Batam for another wonderful stay. Warm regards, Anggi Marsepto Room Division Manager
S***a
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The room was really not good, it was hot, the AC didn't work even though I booked a room at a decent price, they only gave me half a tissue, the hair dryer had to be brought downstairs, the room phone couldn't be used, it was really bad, please fix it again, and the hotel management should be more careful.
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Find this review helpful?
Accommodation's Reply
10 Dec 2025
Dear Valued Guest, Thank you for taking the time to write a review. We apologize for any inconvenience you may have experienced during your stay. Our team will contact technical and housekeeping immediately to resolve this issue as quickly as possible and prevent it from happening again. We greatly appreciate your compliments and positive feedback regarding our staff. We identified this as a key area for improvement during our pre-booking inspection. We will do our best to ensure you have a more pleasant experience on your next stay. Please contact us if you are considering staying with us again. All of our staff will strive to make your stay even more comfortable. Sincerely, Angie Marcept, Rooms Division Manager
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Iman B. F.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff are friendly and communicative and explain things well if you have any questions, for example tourist locations, shopping malls, and so on.
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Accommodation's Reply
01 Dec 2025
Dear Mrs. Iman, Thank you for sharing such a wonderful review. We are delighted to know that you had a great stay with us. It is especially gratifying to hear that staff were able to assist you with an upgrade and ensure a smooth and pleasant check-in experience. We will be sure to share your kind words with them, as feedback like yours truly encourages our team to continue delivering exceptional service. We are also pleased to learn that you found the room spacious, clean, and comfortable, and that your check-out experience was equally positive. Providing a warm and welcoming atmosphere for all our guests is one of our top priorities, and we are glad this was reflected throughout your stay. Thank you once again
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest Thank you for taking the time to share your rating and feedback regarding your recent stay at Beverly Hotel Batam. our comments are valuable to us and serve as an important reference as we continue to refine the quality of our services, room comfort, and hotel facilities. Our team remains committed to providing an exceptional stay for all our guests. We look forward to the opportunity of welcoming you back in the future and hope to deliver an even more memorable experience on your next visit. Warmest Regards Anggi Marsepto Room Division Manager
S***O
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The staff is very friendly🌝. It's close to everything. Thank you also to Ms. Nayla for the information and service.
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1 people find it helpful
Accommodation's Reply
28 Nov 2025
Dear Valued Guest Thank you for taking the time to share your rating and feedback regarding your recent stay at Beverly Hotel Batam. our comments are valuable to us and serve as an important reference as we continue to refine the quality of our services, room comfort, and hotel facilities. Our team remains committed to providing an exceptional stay for all our guests. We look forward to the opportunity of welcoming you back in the future and hope to deliver an even more memorable experience on your next visit. Warmest Regards Anggi Marsepto Room Division Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very friendly staff, clean rooms, check-in time can be requested & when there is a vacancy
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1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Mr. G*t, Thank you for your positive review. We are very glad that you were satisfied with the friendliness of our staff, the cleanliness of our rooms, and the ease of our check-in and room request process. Feedback like these motivates us to continue providing the best service to all our guests. We look forward to welcoming you back to Beverly Hotel Batam! Best regards, Angie Marcepto, Room Manager
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d***y
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10.0
/10
Reviewed 7 week(s) ago
The hotel is nice, clean and tidy, smells the best, mah
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Accommodation's Reply
05 Nov 2025
Thank you very much for your valuable review, D*y! We are very pleased that you were satisfied with the cleanliness, neatness and spaciousness of our hotel. Your positive feedback is a driving force for us to continue striving to provide the best service to all our guests. We look forward to welcoming you back to Beverly Beach Resort Batam again. Angie Marsept, Room Services Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff was very friendly, Nelda
1 people find it helpful
Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you very much for sharing your kind feedback! We’re delighted to know that you enjoyed your stay with us and appreciated the cleanliness of our hotel as well as the friendly service from Nelda. Your kind words truly motivate our team to keep delivering the best experience for our guests. We look forward to welcoming you back again soon at Beverly Hotel Batam! Best Regards Anggi Marsepto Room Division Manager
M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The view is cool and the room is comfortable, the service is very friendly
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Accommodation's Reply
05 Nov 2025
Dear M*a, Thank you for your wonderful review! We are so glad you enjoyed our beautiful view, comfortable room and friendly service from our team. Reviews like these are very encouraging and help us to continue to provide the best experience for all our guests. We look forward to welcoming you back to Beverly Hotel Batam again! Best regards, Angie Marcepto, Room Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Hotel staff Ms. Nelda was very friendly and helpful during check in.
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Accommodation's Reply
05 Nov 2025
Dear Valued Guest, Thank you for your positive review. We are so glad that you were impressed with the cleanliness of the hotel and the service of our staff, especially Ms. Nelda, who assisted you during your check-in. Your review is a driving force for us to continue to strive for the best service. We look forward to welcoming you back to Beverly Hotel Batam! Best regards, Angie Marcepto, Room Manager
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a***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very impressive, 5 star service, booked a small room upgraded to a large one, the food is varied and delicious, very suitable for family vacations and business trips.
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Accommodation's Reply
05 Nov 2025
Dear A*n, Thank you for your wonderful review. We are so glad that you were impressed with our service, received a room upgrade, and enjoyed the variety and taste of our food. We are also pleased to know that Beverly Hotel Batam is an excellent choice for your family vacation and business trip. We hope to welcome you back soon! 🌟 Best regards, Angie Marcepto, Room Manager
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N***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The hotel is clean and the staff are nice, especially Yulia and Karlina who made the check-in process very easy. It's really worth staying here🌟
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Accommodation's Reply
05 Nov 2025
Dear N*h, Thank you for your positive review. We are glad that you felt comfortable with the cleanliness of our hotel and the service of our staff, especially Ms. Yulia and Ms. Karlina who assisted you during your check-in. Your review is a driving force for us to continue to provide the best service. We look forward to welcoming you back to Beverly Hotel Batam! 🌟 Best regards, Angie Marcepto, Room Manager
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Didn't expect how roomy it was. Maybe because it's an old hotel, in the walls have some leaked spot.
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Accommodation's Reply
24 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Rangga P. W.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The staff are very friendly, especially Cindy and Nella, so far it's been really fun.
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Accommodation's Reply
20 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
T***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
A comfortable, clean, luxurious place at 5 star level
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Zasil R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Friendly service and clean hotel.
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
Leon M.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 10 week(s) ago
just, dont. Staff was ok, but just dont. money better spent elsewhere
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Accommodation's Reply
17 Oct 2025
Dear our lovely guest.. It's a pleasure seeing you in our hotel and thank you for your review. We are glad to hear that you had a good stay and that we were able to accommodate a great service for you and that you were satisfied with our hospitality. Wishing you a pleasant day ahead and please be sure that your valuable comments will always help us to consistently improve our facilities and services. Warmest regards, Anggi Marsepto Room Division Manager
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