Blitz Hotel Batam Centre

Hotels
8.1
/10
Very Good
831 reviews

What Guests Say About Their Stay

SUSIANI

10.0
/ 10
Looking forward to staying again at Blitz Hotel. Such a lovely and romantic place 😊

Basuki A. S.

9.7
/ 10
It's a very good hotel to stay, clean, very helpful staff, strategic location and very good value for money. I will come back and would like to recommend this hotel to my friends. Thank you Blitz Hotel Batam Center 👍😊
In the Area
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Jalan Raja M Tahir, Komplek Pertokoan Air mas (Greenland) Blok A1 No. 1 - 4, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29461

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Blitz Hotel Batam Centre is a good choice when you are visiting Batam City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Blitz Hotel Batam Centre

Jalan Raja M Tahir, Komplek Pertokoan Air mas (Greenland) Blok A1 No. 1 - 4, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29461
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Lobby Blitz Hotel Batam Centre
Lobby 2 Blitz Hotel Batam Centre

Discover More About Blitz Hotel Batam Centre

Discover Your Perfect Stay at Blitz Hotel Batam Centre

Planning a trip to Kepulauan Riau and looking for a comfortable and convenient place to rest your head? Look no further than the **Blitz Hotel Batam Centre**. This well-appointed hotel offers a fantastic base for exploring all that Batam has to offer, whether you're here for business or a well-deserved holiday. Room rates at Blitz Hotel Batam Centre start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Blitz Hotel Batam Centre Location

Located in the bustling Batam Centre district, **Blitz Hotel Batam Centre** places you right in the heart of the action. Situated at Jalan Raja M Tahir, Komplek Pertokoan Air mas (Greenland) Blok A1 No. 1 - 4, Pusat Kota Batam, Batam, Kepulauan Riau, Indonesia, 29461, the hotel is approximately a 30-minute drive from Hang Nadim International Airport, making your arrival and departure a breeze. The immediate vicinity is known for its vibrant commercial activity and easy access to key business and leisure hubs. The atmosphere here is energetic yet accessible, perfect for travellers who want to be close to amenities and transport links without being overwhelmed. Imagine stepping out and finding yourself amidst a lively mix of shops, eateries, and local life, all within easy reach.

Blitz Hotel Batam Centre Facilities & Services

Facilities for guests at **Blitz Hotel Batam Centre** are designed to ensure a comfortable and enjoyable stay. The hotel offers a range of amenities to cater to every need.
  • A refreshing outdoor swimming pool, perfect for a dip on a warm day. Operating hours are from 7:00 AM to 7:00 PM.
  • A well-equipped fitness centre to keep up with your workout routine. Open daily from 6:00 AM to 9:00 PM.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected.
  • On-site parking is available for guests, providing secure and convenient options for those travelling by car.
  • A 24-hour front desk service to assist you with any queries or requests at any time.
  • Room service is available during specified hours for your convenience.

Blitz Hotel Batam Centre Room Types

Discover a variety of comfortable accommodations with the diverse room types of **Blitz Hotel Batam Centre**. Whether you're travelling solo, as a couple, or with family, there's a room to suit your needs. Options include the well-appointed Deluxe Room, offering city views and a relaxing ambiance. For those seeking a bit more space and luxury, the Suite provides enhanced amenities and a separate living area. All rooms are strictly non-smoking to ensure a fresh and pleasant environment for all guests. While specific room views may vary, the focus is on providing a comfortable and functional space for your stay. Please inquire directly about the availability of rooms with bathtubs.

Blitz Hotel Batam Centre Dining & Restaurants

Indulge your taste buds at the dining establishments within **Blitz Hotel Batam Centre**. The hotel features an on-site restaurant that serves a delightful array of local and international dishes. Start your day with a hearty breakfast, featuring both Western and Indonesian favourites. For lunch and dinner, explore a menu crafted with fresh ingredients, offering a satisfying culinary experience.
  • On-site Restaurant:

    Offers a full breakfast buffet from 6:30 AM to 10:00 AM, with lunch and dinner à la carte options available from 11:00 AM to 10:00 PM. Estimated price per person for a main course is around AUD $20.

Blitz Hotel Batam Centre Nearby Attractions and Activities

Batam Centre is a vibrant area with plenty to see and do. **Blitz Hotel Batam Centre** is ideally situated to explore some of the region's highlights.
  • Mega Mall Batam Centre:

    Just a short walk away, this popular shopping destination offers a wide range of retail outlets, dining options, and entertainment.
  • Batam Centre Ferry Terminal:

    Conveniently located nearby, this terminal provides easy access to neighbouring islands and Singapore, making day trips a possibility.
  • Ocarina Park:

    A family-friendly amusement park with various attractions and activities, perfect for a fun-filled day out.
  • Batam City Square (BCS) Mall:

    Another significant shopping complex offering a diverse selection of goods and services.
  • Barelang Bridge:

    While a bit further out, this iconic series of bridges connecting Batam to nearby islands is a notable landmark and offers scenic views.
If you are looking for other activities around Blitz Hotel Batam Centre, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Blitz Hotel Batam Centre from the Airport

Getting to **Blitz Hotel Batam Centre** from Hang Nadim International Airport is straightforward. The **airport transfer service of Blitz Hotel Batam Centre** can be arranged for your convenience.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to the hotel typically takes around 30 minutes and would cost approximately AUD $15-20.
  • Ride-hailing Service:

    You can also use a ride-hailing service, which offers a similar travel time and cost to taxis.
  • Hotel Transfer:

    For a seamless experience, you can pre-book an airport transfer directly through the hotel. This service ensures a driver will be waiting for you upon arrival. Enquire with the hotel for specific rates and booking procedures. This is a great option if you're looking for a reliable Blitz Hotel Batam Centre airport transfer.
For more options, explore various airport transfer services.

Summary of Why You Should Choose to Stay at Blitz Hotel Batam Centre

Choosing **Blitz Hotel Batam Centre** for your next getaway offers a blend of comfort, convenience, and excellent value. With great **room availability at Blitz Hotel Batam Centre**, you're sure to find the perfect option for your needs.
  • Prime location in Batam Centre, offering easy access to shopping, dining, and transport.
  • Comfortable and well-equipped rooms to ensure a relaxing stay.
  • A range of hotel facilities, including a swimming pool and fitness centre.
  • Friendly and professional service to enhance your experience.
  • Affordable rates, especially when taking advantage of promotions.
Ready to experience the best of Batam? **Booking Blitz Hotel Batam Centre** is simple and rewarding. We encourage you to explore your accommodation options and secure your stay. For a wider selection of budget-friendly stays, consider exploring budget hotels in Kepulauan Riau. And if your travel plans extend beyond Batam, you can Easily book domestic and international flights at low prices.

All facilities in Blitz Hotel Batam Centre

Common Space Blitz Hotel Batam Centre
Common Space
Lobby Blitz Hotel Batam Centre
Lobby
Exterior Blitz Hotel Batam Centre
Exterior
Bedroom Blitz Hotel Batam Centre
Bedroom
Others Blitz Hotel Batam Centre
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Microwave
  • Shower
  • TV

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Blitz Hotel Batam Centre

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Breakfast

Breakfast at the accommodation will be provided from 06:30 - 09:20.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Blitz Hotel Batam Centre
55
Number of floors in Blitz Hotel Batam Centre
6
Another facilities in Blitz Hotel Batam Centre
Express check-in, Express check-out, 24-hour Receptionist, Laundry service, Luggage storage

Frequently asked questions about Blitz Hotel Batam Centre

What are available facilities at Blitz Hotel Batam Centre?
There are top facilites at Blitz Hotel Batam Centre such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Blitz Hotel Batam Centre?
The standard check-in time at Blitz Hotel Batam Centre is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Blitz Hotel Batam Centre?
Blitz Hotel Batam Centre has a 2.0-star rating.
How many floors does Blitz Hotel Batam Centre have?
Blitz Hotel Batam Centre has 6.
How many rooms are available at Blitz Hotel Batam Centre?
Blitz Hotel Batam Centre has 55.
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Blitz Hotel Batam Centre reviews and ratings

8.2
Very Good
From 818 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.8

Location

8.5

Service and Facilites

8.2

People often mention about Blitz Hotel Batam Centre
All
Distance to City Center (10)
Staff Friendliness (9)
Ambiance (8)
Bedroom (8)
Hotel Area (7)
Surroundings (5)
Accessibility (5)
Room Space (5)
Family Friendly (4)
Check-in/out Time (4)
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Traveller Reviews Blitz Hotel Batam Centre

Number of reviews per page
20
40
Customer reviews
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 8 week(s) ago
I requested a non-smoking room but couldn't get one, probably because it was the weekend. The room didn't look clean, as the walls had yellow and faded red stains. The mattress was uncomfortable and had bumps. I paid 423,000 Rupiah and didn't get breakfast. Please improve this in the future.
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H***l
icon-origin-TRAVELOKA
6.7
/10
Reviewed 9 week(s) ago
Hotel room facilities need to be looked at again to make them even better in the future.
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moch i. y.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The wallpaper was peeling, the hot water wasn't working, and rainwater was leaking into the room, making the floor muddy. This was communicated to the front office upon check-out.
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t***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
so far so good, makes sense with the price and service provided
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Accommodation's Reply
02 Mar 2026
Thank you so much for your positive review! We are delighted that our pricing and service met your expectations. The team at The Blitz BTC Hotel is always committed to providing the best accommodation in Batam. We hope to welcome you again!
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ROBY D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Strategic location close to Morning Bakery and delicious food in Batam.
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Accommodation's Reply
06 Dec 2025
Thank you for your positive review of our great location, close to Morning Bakery and many other delicious restaurants in Batam. We are honored to provide you with a convenient travel experience to your favorite restaurants. We look forward to welcoming you back for an even more enjoyable experience.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 34 week(s) ago
THE ELEVATOR WAS BROKEN AND THERE WAS ONLY ONE, THERE WERE ANIMALS IN THE ROOM LIKE COCKROACHES BUT SMALLER, THE ROOM DIDN'T SMELL, IT WAS MUSTY, THE FOOD WAS OUT OF STOOLS... AND I HADN'T EATEN BREAKFAST, AND WHEN I ASKED FOR A REFILL, THEY WERE NOT RESPONDED TO. VERY NOT RECOMMENDED.
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3 people find it helpful
Accommodation's Reply
06 Dec 2025
We apologize for any inconvenience you experienced during your stay, including issues with the elevator, room cleanliness, and breakfast service. Management has instructed our team to immediately repair the elevator, thoroughly clean all rooms, and improve food handling to prevent similar incidents from occurring again. We deeply regret this experience and are committed to raising our service standards.
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S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Comfortable and strategic location, close to the crowds and city center
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1 people find it helpful
Accommodation's Reply
06 Dec 2025
Thank you for your positive review of our comfortable stay and convenient location close to the bustling city center. We were delighted to meet your needs and we look forward to welcoming you back soon.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
Nice, close to the city center and the hustle and bustle. Close to markets and restaurants. The atmosphere is lively but comfortable. Recommended.
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1 people find it helpful
Accommodation's Reply
06 Dec 2025
Thank you for your positive review. We are pleased to hear that our location is close to the city center and bustling areas, close to markets and restaurants, and has a lively yet comfortable atmosphere. We appreciate your recommendation and look forward to welcoming you back.
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r***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
good service strategic location nak pi mana2 senang
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Accommodation's Reply
06 Dec 2025
Thank you for your satisfaction with our excellent service and the hotel's convenient location, which makes traveling to various places easy. We are committed to continuously providing high-quality service and we sincerely hope to welcome you back on your next visit.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Improve service for customers
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Accommodation's Reply
06 Dec 2025
Thank you for your valuable feedback on our customer service improvements. We are committed to continuously improving the quality of our services through staff training, enhancing personalized experiences, and leveraging technology such as express check-in. Our team will take these suggestions into consideration to make your future stays even more memorable. We appreciate your trust and look forward to welcoming you back.
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h***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
Okay, basically, close to the port & mall
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Accommodation's Reply
27 Sep 2025
Thank you for your review! We're glad to know that our location near the port and mall made your activities easier. We look forward to welcoming you back on your next visit.
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Danang a. s.
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 42 week(s) ago
The room was quite damp and bad for a suite, there were lots of black spots from leaks on the ceiling and spots on the pillows and blankets.
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Accommodation's Reply
27 Sep 2025
Thank you for your valuable feedback. We apologize for the unsatisfactory condition of your suite, particularly the humidity and stains you found. We will immediately inspect and repair your room to ensure it meets your expectations. We hope to provide you with an even better experience if you return to our hotel.
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SUSIANI
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Looking forward to staying again at Blitz Hotel. Such a lovely and romantic place 😊
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Accommodation's Reply
28 Aug 2025
Thank you so much for such a warm and wonderful review! We're thrilled to hear that you enjoyed the romantic atmosphere and that our place is your favorite choice. We look forward to welcoming you back to Blitz Hotel for another special stay. See you soon!
A***A
icon-origin-TRAVELOKA
8.2
/10
Reviewed 61 week(s) ago
Good place to stay and strategic location, easy access to places to eat.
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you so much for your positive review! We're delighted to hear that you found our place comfortable and enjoyed its convenient location, which offers easy access to a variety of dining options. We are committed to providing the best service to ensure every visit is enjoyable. We look forward to welcoming you back on your next visit.
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 72 week(s) ago
It's check-in time but there are no towels. How are we going to take a shower, Sis?
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Accommodation's Reply
06 Mar 2025
Thank you for your valuable feedback. We are very sorry to hear that you did not receive towels upon check-in. We have forwarded this complaint to the housekeeping team and operations manager for immediate action. We will improve coordination and ensure that all rooms are equipped with complete toiletries before guests arrive. We will also conduct retraining for all staff on room cleaning service standards. We hope that you will give us the opportunity to improve your experience in the future. If there is anything else we can help you with, please do not hesitate to contact us.
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N***g
icon-origin-TRAVELOKA
6.8
/10
Reviewed 75 week(s) ago
Wifi is not good, shower water is not hot/warm, parking is difficult, TV channels are not good and there are no broadcasts.
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3 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for your feedback. We apologize for any inconvenience you experienced regarding the quality of the Wi-Fi, bathroom water, parking, and in-room TV. Your feedback is very important to us, and we will immediately follow up with our technical and operational teams to improve these facilities as soon as possible. We are committed to providing the best service for your comfort during your stay. Please do not hesitate to contact us directly if you encounter any issues during your stay, so we can assist you promptly. We look forward to welcoming you back for an even better experience.
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P***e
icon-origin-TRAVELOKA
8.8
/10
Reviewed 78 week(s) ago
Strategic location. Complete culinary around. Clean rooms.
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1 people find it helpful
Accommodation's Reply
05 Jan 2025
We really appreciate your review, It's great to know that you found our place strategic and enjoyed the various culinary options around. Cleanliness is our top priority, and we are glad you felt it. See you on your next visit. Regards, Sandi
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agustinus d.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
According to price and location
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Accommodation's Reply
05 Jan 2025
Thank you very much Mr. Agustinus, for your positive review, We are glad to hear that you feel our price is in line with the service we provide and enjoy our strategic location. We look forward to welcoming you back on your next visit. Regards, sandi
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 83 week(s) ago
Please pay special attention to the cleanliness of the pillows, because they directly touch the head. The pillows are very dirty as in the photo, yellow and moldy. It is not appropriate to give such pillows to hotel guests.
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2 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for your attention and this very important feedback. We apologize for the inconvenience you experienced regarding the cleanliness of the pillows in our room. We deeply regret that the pillows provided did not meet the required standards of cleanliness and comfort. We are committed to immediately inspecting and replacing the pillows in question, as well as tightening our pillow cleaning and care procedures to prevent a similar incident from happening again. Cleanliness and guest comfort are our top priorities, and we look forward to providing an even better experience on your next visit.
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i***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 83 week(s) ago
Uncomfortable room. Floor. Wall. Peeling. Bathroom is not clean. Sheets and towels are not clean (dull and shabby).
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2 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you very much for your feedback. We apologize for the inconvenience you experienced with the condition of your room, particularly the peeling floors and walls, and the inadequate bathroom cleanliness. We greatly appreciate your concern, as it helps us continuously improve the quality of our facilities and services. We will immediately address this issue with the maintenance and housekeeping team to ensure a better experience for you and other guests in the future. We hope to provide you with a more enjoyable stay on your next visit.
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Number of reviews per page
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Lobby 4 Blitz Hotel Batam Centre

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 818 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.8

Location

8.5

Service and Facilites

8.2

People often mention about Blitz Hotel Batam Centre
All
Distance to City Center (10)
Staff Friendliness (9)
Ambiance (8)
Bedroom (8)
Hotel Area (7)
Surroundings (5)
Accessibility (5)
Room Space (5)
Family Friendly (4)
Check-in/out Time (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Blitz Hotel Batam Centre

Number of reviews per page
20
40
Customer reviews
I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 8 week(s) ago
I requested a non-smoking room but couldn't get one, probably because it was the weekend. The room didn't look clean, as the walls had yellow and faded red stains. The mattress was uncomfortable and had bumps. I paid 423,000 Rupiah and didn't get breakfast. Please improve this in the future.
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H***l
icon-origin-TRAVELOKA
6.7
/10
Reviewed 9 week(s) ago
Hotel room facilities need to be looked at again to make them even better in the future.
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moch i. y.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
The wallpaper was peeling, the hot water wasn't working, and rainwater was leaking into the room, making the floor muddy. This was communicated to the front office upon check-out.
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t***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
so far so good, makes sense with the price and service provided
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Accommodation's Reply
02 Mar 2026
Thank you so much for your positive review! We are delighted that our pricing and service met your expectations. The team at The Blitz BTC Hotel is always committed to providing the best accommodation in Batam. We hope to welcome you again!
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ROBY D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Strategic location close to Morning Bakery and delicious food in Batam.
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Accommodation's Reply
06 Dec 2025
Thank you for your positive review of our great location, close to Morning Bakery and many other delicious restaurants in Batam. We are honored to provide you with a convenient travel experience to your favorite restaurants. We look forward to welcoming you back for an even more enjoyable experience.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 34 week(s) ago
THE ELEVATOR WAS BROKEN AND THERE WAS ONLY ONE, THERE WERE ANIMALS IN THE ROOM LIKE COCKROACHES BUT SMALLER, THE ROOM DIDN'T SMELL, IT WAS MUSTY, THE FOOD WAS OUT OF STOOLS... AND I HADN'T EATEN BREAKFAST, AND WHEN I ASKED FOR A REFILL, THEY WERE NOT RESPONDED TO. VERY NOT RECOMMENDED.
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3 people find it helpful
Accommodation's Reply
06 Dec 2025
We apologize for any inconvenience you experienced during your stay, including issues with the elevator, room cleanliness, and breakfast service. Management has instructed our team to immediately repair the elevator, thoroughly clean all rooms, and improve food handling to prevent similar incidents from occurring again. We deeply regret this experience and are committed to raising our service standards.
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S***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Comfortable and strategic location, close to the crowds and city center
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1 people find it helpful
Accommodation's Reply
06 Dec 2025
Thank you for your positive review of our comfortable stay and convenient location close to the bustling city center. We were delighted to meet your needs and we look forward to welcoming you back soon.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 38 week(s) ago
Nice, close to the city center and the hustle and bustle. Close to markets and restaurants. The atmosphere is lively but comfortable. Recommended.
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1 people find it helpful
Accommodation's Reply
06 Dec 2025
Thank you for your positive review. We are pleased to hear that our location is close to the city center and bustling areas, close to markets and restaurants, and has a lively yet comfortable atmosphere. We appreciate your recommendation and look forward to welcoming you back.
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r***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
good service strategic location nak pi mana2 senang
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Accommodation's Reply
06 Dec 2025
Thank you for your satisfaction with our excellent service and the hotel's convenient location, which makes traveling to various places easy. We are committed to continuously providing high-quality service and we sincerely hope to welcome you back on your next visit.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Improve service for customers
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Accommodation's Reply
06 Dec 2025
Thank you for your valuable feedback on our customer service improvements. We are committed to continuously improving the quality of our services through staff training, enhancing personalized experiences, and leveraging technology such as express check-in. Our team will take these suggestions into consideration to make your future stays even more memorable. We appreciate your trust and look forward to welcoming you back.
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h***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 41 week(s) ago
Okay, basically, close to the port & mall
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Accommodation's Reply
27 Sep 2025
Thank you for your review! We're glad to know that our location near the port and mall made your activities easier. We look forward to welcoming you back on your next visit.
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Danang a. s.
icon-Business
Business
icon-origin-TRAVELOKA
8.0
/10
Reviewed 42 week(s) ago
The room was quite damp and bad for a suite, there were lots of black spots from leaks on the ceiling and spots on the pillows and blankets.
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Accommodation's Reply
27 Sep 2025
Thank you for your valuable feedback. We apologize for the unsatisfactory condition of your suite, particularly the humidity and stains you found. We will immediately inspect and repair your room to ensure it meets your expectations. We hope to provide you with an even better experience if you return to our hotel.
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SUSIANI
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Staycation
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10.0
/10
Reviewed 61 week(s) ago
Looking forward to staying again at Blitz Hotel. Such a lovely and romantic place 😊
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Accommodation's Reply
28 Aug 2025
Thank you so much for such a warm and wonderful review! We're thrilled to hear that you enjoyed the romantic atmosphere and that our place is your favorite choice. We look forward to welcoming you back to Blitz Hotel for another special stay. See you soon!
A***A
icon-origin-TRAVELOKA
8.2
/10
Reviewed 61 week(s) ago
Good place to stay and strategic location, easy access to places to eat.
1 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you so much for your positive review! We're delighted to hear that you found our place comfortable and enjoyed its convenient location, which offers easy access to a variety of dining options. We are committed to providing the best service to ensure every visit is enjoyable. We look forward to welcoming you back on your next visit.
M***d
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Staycation
icon-origin-TRAVELOKA
5.9
/10
Reviewed 72 week(s) ago
It's check-in time but there are no towels. How are we going to take a shower, Sis?
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Accommodation's Reply
06 Mar 2025
Thank you for your valuable feedback. We are very sorry to hear that you did not receive towels upon check-in. We have forwarded this complaint to the housekeeping team and operations manager for immediate action. We will improve coordination and ensure that all rooms are equipped with complete toiletries before guests arrive. We will also conduct retraining for all staff on room cleaning service standards. We hope that you will give us the opportunity to improve your experience in the future. If there is anything else we can help you with, please do not hesitate to contact us.
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N***g
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6.8
/10
Reviewed 75 week(s) ago
Wifi is not good, shower water is not hot/warm, parking is difficult, TV channels are not good and there are no broadcasts.
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3 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for your feedback. We apologize for any inconvenience you experienced regarding the quality of the Wi-Fi, bathroom water, parking, and in-room TV. Your feedback is very important to us, and we will immediately follow up with our technical and operational teams to improve these facilities as soon as possible. We are committed to providing the best service for your comfort during your stay. Please do not hesitate to contact us directly if you encounter any issues during your stay, so we can assist you promptly. We look forward to welcoming you back for an even better experience.
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P***e
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8.8
/10
Reviewed 78 week(s) ago
Strategic location. Complete culinary around. Clean rooms.
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1 people find it helpful
Accommodation's Reply
05 Jan 2025
We really appreciate your review, It's great to know that you found our place strategic and enjoyed the various culinary options around. Cleanliness is our top priority, and we are glad you felt it. See you on your next visit. Regards, Sandi
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agustinus d.
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Business
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8.5
/10
Reviewed 80 week(s) ago
According to price and location
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Accommodation's Reply
05 Jan 2025
Thank you very much Mr. Agustinus, for your positive review, We are glad to hear that you feel our price is in line with the service we provide and enjoy our strategic location. We look forward to welcoming you back on your next visit. Regards, sandi
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R***a
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Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 83 week(s) ago
Please pay special attention to the cleanliness of the pillows, because they directly touch the head. The pillows are very dirty as in the photo, yellow and moldy. It is not appropriate to give such pillows to hotel guests.
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2 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you for your attention and this very important feedback. We apologize for the inconvenience you experienced regarding the cleanliness of the pillows in our room. We deeply regret that the pillows provided did not meet the required standards of cleanliness and comfort. We are committed to immediately inspecting and replacing the pillows in question, as well as tightening our pillow cleaning and care procedures to prevent a similar incident from happening again. Cleanliness and guest comfort are our top priorities, and we look forward to providing an even better experience on your next visit.
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i***a
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5.8
/10
Reviewed 83 week(s) ago
Uncomfortable room. Floor. Wall. Peeling. Bathroom is not clean. Sheets and towels are not clean (dull and shabby).
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2 people find it helpful
Accommodation's Reply
28 Aug 2025
Thank you very much for your feedback. We apologize for the inconvenience you experienced with the condition of your room, particularly the peeling floors and walls, and the inadequate bathroom cleanliness. We greatly appreciate your concern, as it helps us continuously improve the quality of our facilities and services. We will immediately address this issue with the maintenance and housekeeping team to ensure a better experience for you and other guests in the future. We hope to provide you with a more enjoyable stay on your next visit.
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