Crown Vista Hotel

Hotels
8.4
/10
Very Good
625 reviews

What Guests Say About Their Stay

Bedroom (20)
Staff Friendliness (18)
Ambiance (17)
Room Space (16)

Harle G.

8.8
/ 10
Hotel located outside the city (5 minutes by car), in a quiet area with a lovely view of the city in the evening as it's situated on a hill. Very pleasant and helpful staff. Generous breakfast.
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H***i

10.0
/ 10
We stayed one night on September 29/30, 2025... The hotel atmosphere is comfortable.. The room is clean, the environment is also clean. The staff is friendly.. The food is also delicious & varied.. Highly recommended to stay here.
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N***l

10.0
/ 10
1st time here… the staff verry helpfull.. spacious and clean room.. the breakfast also delicious.. love it… Our family is satisfied with this hotel.🤩🤩🤩

Sherly A.

10.0
/ 10
It was a great experience. We got free upgrade to Superior room with city view. Thanks a lot to Mr David, duty manager who in charge on that day

anika

9.7
/ 10
I stay for a company event..it's so peaceful here..nice view from my balcony..fresh air..delicious food on breakfast..and the staff are so amazing..helpful and polite.. wish I can get back here soon with ma family
In the Area
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Komplex Top View Garden, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Crown Vista Hotel is a hotel is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Crown Vista Hotel

Komplex Top View Garden, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Crown Vista Hotel
Lobby 2 Crown Vista Hotel

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Discover Your Perfect Getaway at Crown Vista Hotel

Welcome to Crown Vista Hotel, your premier destination for an unforgettable stay in the beautiful Kepulauan Riau region of Indonesia. Whether you're planning a relaxing holiday, a business trip, or an adventure exploring the local wonders, Crown Vista Hotel offers a blend of comfort, convenience, and exceptional service that will make your visit truly special. Room rates at Crown Vista Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Crown Vista Hotel Location

Nestled in the vibrant heart of Batam, Crown Vista Hotel is ideally situated at Komplex Top View Garden, Nagoya, Batam, Kepulauan Riau, Indonesia, 29432. This prime location places you just a short drive from the bustling city centre, making it incredibly convenient for both leisure and business travellers. You'll find yourself immersed in an atmosphere that perfectly balances accessibility with tranquility, offering a peaceful retreat after a day of exploration. The hotel's proximity to key transport links ensures that getting around Batam and accessing its many attractions is a breeze.

Crown Vista Hotel Facilities & Services

Facilities for guests at Crown Vista Hotel are designed to cater to every need, ensuring a comfortable and enjoyable experience. Our comprehensive offerings include:
  • A sparkling outdoor swimming pool, perfect for a refreshing dip or lounging under the sun. Operating hours are from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness centre, available from 6:00 AM to 9:00 PM, to help you maintain your workout routine. Access is complimentary for all guests.
  • A dedicated children's play area, ensuring our younger guests have plenty of fun. Open daily from 9:00 AM to 6:00 PM, free of charge.
  • Complimentary on-site parking is available for guests, offering secure and convenient access to your vehicle.
  • A 24-hour front desk service, ready to assist you with any queries or requests at any time.
  • Complimentary Wi-Fi throughout the hotel, keeping you connected during your stay.

Crown Vista Hotel Room Types

Discover a range of meticulously appointed rooms designed to suit every traveller's preference. The room types of Crown Vista Hotel include:
  • Deluxe Room:

    Offering comfortable and stylish accommodation, these rooms are perfect for solo travellers or couples. Available with either a city view or a park view, all rooms are strictly non-smoking and feature a bathtub for your relaxation.
  • Executive Suite:

    For those seeking a little extra space and luxury, our Executive Suites provide a sophisticated living area and enhanced amenities. Enjoy stunning city views from these well-appointed rooms, which include a bathtub. All suites are non-smoking.
  • Family Room:

    Ideal for families travelling together, these spacious rooms are designed to accommodate multiple guests comfortably. Enjoy the convenience of a bathtub and a non-smoking environment.
Please note that Crown Vista Hotel does not currently offer pet-friendly rooms.

Crown Vista Hotel Dining & Restaurants

Indulge your taste buds at Crown Vista Hotel's exquisite dining venues.
  • The Vista Restaurant:

    Start your day with a delightful artisanal breakfast buffet, featuring a wide array of local and international flavours. For lunch and dinner, savour modern Indonesian cuisine prepared with the freshest ingredients. Estimated price per person for dinner is AUD $35. The restaurant is open daily from 6:30 AM to 10:30 PM.
  • The Sky Lounge:

    Unwind with a refreshing cocktail or a glass of wine at our rooftop bar, offering panoramic views of the surrounding cityscape. Enjoy light snacks and a relaxed ambiance. The Sky Lounge is open from 4:00 PM to 11:00 PM. Estimated price for a cocktail is AUD $15.

Crown Vista Hotel Nearby Attractions and Activities

Batam offers a wealth of attractions and activities for every visitor. Explore the best of what the region has to offer:
  • Barelang Bridge:

    An iconic series of bridges connecting Batam Island to nearby islands, offering spectacular views and photo opportunities.
  • Maha Vihara Duta Maitreya Temple:

    A magnificent Buddhist temple known for its impressive statues and serene atmosphere.
  • Batam Centre Ferry Terminal:

    A bustling hub for travel to neighbouring islands and Singapore, offering a glimpse into local maritime life.
  • Mega Mall Batam Centre:

    A popular shopping destination with a wide range of retail outlets, entertainment options, and dining establishments.
  • Waterfront City:

    Enjoy a variety of water sports and recreational activities in this scenic coastal area.
If you are looking for other activities around Crown Vista Hotel, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Crown Vista Hotel from the Airport

Getting to Crown Vista Hotel from Hang Nadim International Airport (BTH) is straightforward, with several convenient options available. The airport transfer service of Crown Vista Hotel ensures a seamless arrival. Here's how to get to Crown Vista Hotel:
  • Hotel Private Airport Transfer:

    For ultimate convenience, you can pre-book a private transfer directly with the hotel. This service offers a comfortable and direct journey to your accommodation. Prices start from approximately AUD $30.
  • Taxi:

    Metered airport taxis are readily available outside the arrivals terminal. The journey to Crown Vista Hotel typically takes around 20-30 minutes, depending on traffic, and will cost approximately AUD $15-20.
  • Ride-hailing Service:

    You can also opt for a ride-hailing service, which can be booked via their respective apps upon arrival at the airport. This is often a cost-effective option. Estimated cost is around AUD $10-15.
For those arriving by ferry, Crown Vista Hotel is a short taxi or ride-hailing service ride from the Batam Centre Ferry Terminal. We recommend pre-booking airport transfer services for a stress-free start to your stay.

Summary of Why You Should Choose to Stay at Crown Vista Hotel

When planning your next trip to Kepulauan Riau, consider Crown Vista Hotel for an exceptional experience. Here’s why it’s the perfect choice:
  • Prime Location:

    Conveniently situated in Batam, offering easy access to attractions and transport links.
  • Excellent Facilities:

    Enjoy a swimming pool, fitness centre, and family-friendly amenities.
  • Comfortable Accommodation:

    A variety of well-appointed rooms and suites to suit your needs.
  • Delicious Dining:

    Savour local and international cuisine at our on-site restaurants and enjoy drinks with a view at our rooftop bar.
  • Exceptional Service:

    Our friendly and professional staff are dedicated to making your stay memorable.
Room availability at Crown Vista Hotel is often in high demand, so we recommend booking in advance. Booking Crown Vista Hotel is simple and secure through Traveloka. Book budget hotels in Kepulauan Riau and discover great deals. Easily book domestic and international flights at low prices to complement your hotel stay.

All facilities in Crown Vista Hotel

Bar, Cafe and Lounge Crown Vista Hotel
Bar, Cafe and Lounge
Swimming Pool Crown Vista Hotel
Swimming Pool
Entertainment Facility Crown Vista Hotel
Entertainment Facility
Fitness Center Crown Vista Hotel
Fitness Center
Functional Hall Crown Vista Hotel
Functional Hall

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Set menu dinner
  • Show cooking restaurant

Things to Do

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Outdoor heated pool
  • Outdoor pool
  • Sauna
  • Spa
  • Hot tub

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Transportation

  • Area shuttle with surcharge
  • Car rental
  • Shopping center shuttle

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle (surcharge)

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Crown Vista Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Check in time is at 15:00 and the check out time is at 12.00

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crown Vista Hotel
62
Number of floors in Crown Vista Hotel
2
Another facilities in Crown Vista Hotel
Bellhop, Concierge, Money changer, Front desk, 24-hour Receptionist

Frequently asked questions about Crown Vista Hotel

What are available facilities at Crown Vista Hotel?
There are top facilites at Crown Vista Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crown Vista Hotel?
The standard check-in time at Crown Vista Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Crown Vista Hotel provide breakfast?
Yes, Crown Vista Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crown Vista Hotel?
Crown Vista Hotel has a 4.0-star rating.
How many floors does Crown Vista Hotel have?
Crown Vista Hotel has 2.
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Crown Vista Hotel reviews and ratings

Overall Ratings & Reviews Crown Vista Hotel

Traveloka (543)
Other sources (82)
8.5
Very Good
From 543 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.6

People often mention about Crown Vista Hotel
All
Staff Friendliness (12)
Taste (12)
Ambiance (11)
Bedroom (11)
Bathroom (11)
Variety (9)
Surroundings (8)
Room Space (8)
Hotel Area (7)
In-house Restaurant (7)
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Traveller Reviews Crown Vista Hotel

Number of reviews per page
20
40
Customer reviews
Harle G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Hotel located outside the city (5 minutes by car), in a quiet area with a lovely view of the city in the evening as it's situated on a hill. Very pleasant and helpful staff. Generous breakfast.
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I Gusti A. K. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Very comfortable on holiday at Vista Hotel, friendly staff and quiet place.
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H***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
I will stay here if I come back to Batam
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Accommodation's Reply
16 Mar 2026
Thank you for your review and your trust in our hotel. We are delighted to know that you plan to stay with us again on your next visit to Batam. We hope to welcome you back and provide you with another memorable stay in the future. Sincerely, William Tan, Head of Front Office
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
The hotel staff is very friendly... Good service.. It's a pleasure to be able to enjoy a holiday in Batam with accommodation that has good service.. Hopefully more visitors will stay here... 🥰
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Accommodation's Reply
15 Dec 2025
Thank you for your positive feedback and review. We are delighted to hear that you were satisfied with the friendliness of our staff, the quality of service, and your stay at the Crowne Vista during your holiday in Batam. Your support and our hope for more guests to stay with us are greatly appreciated and inspire our entire team to continue striving to improve the quality of our service. We look forward to welcoming you back on your next visit. Sincerely, William Tan, Head of Front Office
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
We stayed one night on September 29/30, 2025... The hotel atmosphere is comfortable.. The room is clean, the environment is also clean. The staff is friendly.. The food is also delicious & varied.. Highly recommended to stay here.
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Accommodation's Reply
22 Sep 2025
Dear Mr. Hendi, Thank you very much for your positive review! We are very happy to hear that you had a comfortable stay at our hotel and were satisfied with the cleanliness of our room, the environment, and the friendliness of our staff. We are also glad that you enjoyed the variety of food we offer. We greatly appreciate your recommendation and look forward to welcoming you back in the future for another enjoyable stay. Best regards, William Tan, Front Office Supervisor
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Aji S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The hotel staff was very friendly and helpful throughout the stay. The hotel entrance is quite dark at night.
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Accommodation's Reply
22 Sep 2025
Dear Mr. Aji S, Thank you very much for your review! We are very pleased to hear that you were satisfied with the friendliness and helpfulness of our staff during your stay. We also appreciate your feedback regarding the lighting at the hotel entrance at night. We will immediately consider this to create a more comfortable and safe experience for our guests. We look forward to welcoming you back in the future. Best regards, William Tan, Front Office Supervisor
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Azi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
forget all the shortcomings of this hotel. i just wanna say i love to stay in here, i love the swimming poll. deep swimming poll and clean. swimming poll staff very humble and helpfully and insane. he know to help directly. he has a insane insting in visitors needs. also restaurant staff very energic, i dont know her name. her hair short and wearing black uniform. she deserve to be a best employee of the month. one staff who make us melted. He escorted us to the hotel room, explaining all aspects of the hotel. his hair a little bald. a little older. He Deserve To Be MPV Employee of The Month and Years.
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+15
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Accommodation's Reply
07 Sep 2025
Dear Valued Guest, Thank you so much for your heartfelt and enthusiastic review! We are truly delighted to hear that you had such a memorable and enjoyable stay with us. It brings us great joy to know that you loved our swimming pool — especially its cleanliness and depth — and that our pool staff made a lasting impression with their helpfulness and attentiveness. Your kind words about their instinct and dedication mean a lot to us. We’re also thrilled to hear your compliments about our restaurant team, especially the energetic staff member in the black uniform with short hair. We'll do our best to identify and recognize her for her outstanding service! A special thank you as well for mentioning the staff member who escorted you to your room and explained our hotel facilities. Your description of him as someone who made you feel truly welcomed and informed warms our hearts. We agree — team members like him deserve all the recognition. Your support and appreciation mean the world to us. We can't wait to welcome you back again for another fantastic stay. Warm regards, William Tan Marketing Communication
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
1st time here… the staff verry helpfull.. spacious and clean room.. the breakfast also delicious.. love it… Our family is satisfied with this hotel.🤩🤩🤩
+4
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Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you so much for your kind review! We’re thrilled to hear that you and your family had a great first experience with us. It’s wonderful to know that you enjoyed the spacious and clean room, delicious breakfast, and found our staff helpful. We truly appreciate your support and hope to welcome you back again soon! 🤩🙏✨ Kind Regards, William Tan Front Office Supervisor
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 47 week(s) ago
The comfortable atmosphere is very beautiful, suitable for those looking for inspiration to relax and work
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you so much for your positive review! We are delighted to hear that our atmosphere provides comfort and inspiration, whether for relaxing or working. We hope to be your favorite place to return to in the future. See you soon! 😊🌿💼. Best regards, William Tan, Front Office Supervisor
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R***R
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Wifi is lacking, sometimes it doesn't connect, sometimes it's slow
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you for your feedback. We apologize for any inconvenience caused by the WiFi connection during your stay. Our team will follow up immediately and make improvements to ensure a more stable internet connection in the future. We hope to provide an even better experience on your next visit. Best regards, William Tan, Front Office Supervisor
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 62 week(s) ago
so far it's okay.. but if you bring a child under 6 months it's not recommended hehehe
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Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you for your review! We're glad you've had a great stay so far. Your feedback is greatly appreciated, especially regarding your experience with your 6-month-old child. We will continue to strive to improve the comfort for all our guests, including families with infants. We hope your next visit will be even more comfortable. Best regards, William Tan, Front Office Supervisor
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 70 week(s) ago
the view in the hotel is very nice. for those who want a vacation and peace, this is very suitable.
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Accommodation's Reply
01 Sep 2025
Thank you so much for your review! We're delighted to hear that you enjoyed the views at our hotel. We strive to create a peaceful and comfortable atmosphere for guests looking to unwind and unwind. We look forward to welcoming you back soon! 🌿😊. Best regards, William Tan, Front Office Supervisor
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Hengki M. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Hopefully more people will stay overnight.
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2 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear Mr. Hengki, Warm greetings from Crown Vista Hotel Batam, Thank you for your support and appreciation. We are very happy to hear that you are satisfied with your stay experience at our hotel. Hopefully we can continue to provide the best service and more guests can feel the same comfort. We hope to welcome you back on another occasion. Best regards, William Tan. Front Office Supervisor
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Hetty n. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
very satisfied here, the staff are friendly. the food is delicious.
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2 people find it helpful
Accommodation's Reply
20 Jan 2025
Dear Ms. Hetty, Thank you very much for your positive review! We are very happy to hear that you were satisfied and impressed with your stay at our hotel. We look forward to welcoming you back in the future and providing you with an even more enjoyable experience. Thank you for choosing us! Best regards, William Tan. Front Office Supervisor
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r***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
Nice room, nice service, good breakfast, easy to check in and check out.
1 people find it helpful
Accommodation's Reply
19 Sep 2024
Dear r***o, Thank you for leaving a review with us! We appreciate your feedback and praises towards our service, and hope you visit us again in the near future. Sincerely, Reni Purwanti Front Office Manager
Yetty B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 94 week(s) ago
Anyway, it's really good, no regrets. Hotel. Cool. Breakfast is also really good.
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Accommodation's Reply
19 Sep 2024
Hi Yetty B, thank you for the positive review given to Crown Vista Hotel Batam. Your review will certainly make our staff more enthusiastic in serving guests. See you again at Crown Vista Hotel Batam. Stay healthy. Warm regards, Reni Purwanti. Front Office Manager.
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Febrihanafi
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Very friendly service, clean surrounding area.
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
Even though the hotel is old, the service is still excellent.
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2 people find it helpful
Accommodation's Reply
13 Jul 2024
Dear Mr/Mrs R*a, thank you for the positive review given during your stay at Crown Vista Hotel Batam. We are very happy to know that in general, especially that our service has been pleasing to you. Hopefully we can serve you again at the next opportunity. Greetings, Reni Purwanti. Front Office Manager.
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L***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 104 week(s) ago
Please pay more attention to staff service.
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Accommodation's Reply
13 Jul 2024
Dear Mr/Mrs L*a, thank you for the review you have given to Crown Vista Hotel Batam. We really regret that the service we provided was less than satisfactory. Please allow us to apologize and hopefully we will still be given the opportunity to serve you again at the next opportunity. Greetings, Reni Purwanti. Front Office Manager.
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W***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 105 week(s) ago
Good service, beautiful view, varied breakfast menu. But it is indeed an old/old building. But overall it's safe, so good
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Accommodation's Reply
13 Jul 2024
Dear Mr/Mrs W*u, thank you for the positive review given during your stay at Crown Vista Hotel Batam. We are very happy to know that overall, especially our service and breakfast menu, pleases you. Hopefully we can serve you again at the next opportunity. Greetings, Reni Purwanti. Front Office Manager.
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Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Crown Vista Hotel

Traveloka (543)
Other sources (82)
8.5
Very Good
From 543 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.6

People often mention about Crown Vista Hotel
All
Staff Friendliness (12)
Taste (12)
Ambiance (11)
Bedroom (11)
Bathroom (11)
Variety (9)
Surroundings (8)
Room Space (8)
Hotel Area (7)
In-house Restaurant (7)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Crown Vista Hotel

Number of reviews per page
20
40
Customer reviews
Harle G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
Hotel located outside the city (5 minutes by car), in a quiet area with a lovely view of the city in the evening as it's situated on a hill. Very pleasant and helpful staff. Generous breakfast.
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I Gusti A. K. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Very comfortable on holiday at Vista Hotel, friendly staff and quiet place.
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H***r
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
I will stay here if I come back to Batam
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Accommodation's Reply
16 Mar 2026
Thank you for your review and your trust in our hotel. We are delighted to know that you plan to stay with us again on your next visit to Batam. We hope to welcome you back and provide you with another memorable stay in the future. Sincerely, William Tan, Head of Front Office
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M***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
The hotel staff is very friendly... Good service.. It's a pleasure to be able to enjoy a holiday in Batam with accommodation that has good service.. Hopefully more visitors will stay here... 🥰
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Accommodation's Reply
15 Dec 2025
Thank you for your positive feedback and review. We are delighted to hear that you were satisfied with the friendliness of our staff, the quality of service, and your stay at the Crowne Vista during your holiday in Batam. Your support and our hope for more guests to stay with us are greatly appreciated and inspire our entire team to continue striving to improve the quality of our service. We look forward to welcoming you back on your next visit. Sincerely, William Tan, Head of Front Office
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
We stayed one night on September 29/30, 2025... The hotel atmosphere is comfortable.. The room is clean, the environment is also clean. The staff is friendly.. The food is also delicious & varied.. Highly recommended to stay here.
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Accommodation's Reply
22 Sep 2025
Dear Mr. Hendi, Thank you very much for your positive review! We are very happy to hear that you had a comfortable stay at our hotel and were satisfied with the cleanliness of our room, the environment, and the friendliness of our staff. We are also glad that you enjoyed the variety of food we offer. We greatly appreciate your recommendation and look forward to welcoming you back in the future for another enjoyable stay. Best regards, William Tan, Front Office Supervisor
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Aji S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
The hotel staff was very friendly and helpful throughout the stay. The hotel entrance is quite dark at night.
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Accommodation's Reply
22 Sep 2025
Dear Mr. Aji S, Thank you very much for your review! We are very pleased to hear that you were satisfied with the friendliness and helpfulness of our staff during your stay. We also appreciate your feedback regarding the lighting at the hotel entrance at night. We will immediately consider this to create a more comfortable and safe experience for our guests. We look forward to welcoming you back in the future. Best regards, William Tan, Front Office Supervisor
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Azi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
forget all the shortcomings of this hotel. i just wanna say i love to stay in here, i love the swimming poll. deep swimming poll and clean. swimming poll staff very humble and helpfully and insane. he know to help directly. he has a insane insting in visitors needs. also restaurant staff very energic, i dont know her name. her hair short and wearing black uniform. she deserve to be a best employee of the month. one staff who make us melted. He escorted us to the hotel room, explaining all aspects of the hotel. his hair a little bald. a little older. He Deserve To Be MPV Employee of The Month and Years.
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+15
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Accommodation's Reply
07 Sep 2025
Dear Valued Guest, Thank you so much for your heartfelt and enthusiastic review! We are truly delighted to hear that you had such a memorable and enjoyable stay with us. It brings us great joy to know that you loved our swimming pool — especially its cleanliness and depth — and that our pool staff made a lasting impression with their helpfulness and attentiveness. Your kind words about their instinct and dedication mean a lot to us. We’re also thrilled to hear your compliments about our restaurant team, especially the energetic staff member in the black uniform with short hair. We'll do our best to identify and recognize her for her outstanding service! A special thank you as well for mentioning the staff member who escorted you to your room and explained our hotel facilities. Your description of him as someone who made you feel truly welcomed and informed warms our hearts. We agree — team members like him deserve all the recognition. Your support and appreciation mean the world to us. We can't wait to welcome you back again for another fantastic stay. Warm regards, William Tan Marketing Communication
N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
1st time here… the staff verry helpfull.. spacious and clean room.. the breakfast also delicious.. love it… Our family is satisfied with this hotel.🤩🤩🤩
+4
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Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you so much for your kind review! We’re thrilled to hear that you and your family had a great first experience with us. It’s wonderful to know that you enjoyed the spacious and clean room, delicious breakfast, and found our staff helpful. We truly appreciate your support and hope to welcome you back again soon! 🤩🙏✨ Kind Regards, William Tan Front Office Supervisor
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 47 week(s) ago
The comfortable atmosphere is very beautiful, suitable for those looking for inspiration to relax and work
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you so much for your positive review! We are delighted to hear that our atmosphere provides comfort and inspiration, whether for relaxing or working. We hope to be your favorite place to return to in the future. See you soon! 😊🌿💼. Best regards, William Tan, Front Office Supervisor
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R***R
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Wifi is lacking, sometimes it doesn't connect, sometimes it's slow
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you for your feedback. We apologize for any inconvenience caused by the WiFi connection during your stay. Our team will follow up immediately and make improvements to ensure a more stable internet connection in the future. We hope to provide an even better experience on your next visit. Best regards, William Tan, Front Office Supervisor
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 62 week(s) ago
so far it's okay.. but if you bring a child under 6 months it's not recommended hehehe
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you for your review! We're glad you've had a great stay so far. Your feedback is greatly appreciated, especially regarding your experience with your 6-month-old child. We will continue to strive to improve the comfort for all our guests, including families with infants. We hope your next visit will be even more comfortable. Best regards, William Tan, Front Office Supervisor
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 70 week(s) ago
the view in the hotel is very nice. for those who want a vacation and peace, this is very suitable.
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Accommodation's Reply
01 Sep 2025
Thank you so much for your review! We're delighted to hear that you enjoyed the views at our hotel. We strive to create a peaceful and comfortable atmosphere for guests looking to unwind and unwind. We look forward to welcoming you back soon! 🌿😊. Best regards, William Tan, Front Office Supervisor
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Hengki M. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
Hopefully more people will stay overnight.
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2 people find it helpful
Accommodation's Reply
31 Jan 2025
Dear Mr. Hengki, Warm greetings from Crown Vista Hotel Batam, Thank you for your support and appreciation. We are very happy to hear that you are satisfied with your stay experience at our hotel. Hopefully we can continue to provide the best service and more guests can feel the same comfort. We hope to welcome you back on another occasion. Best regards, William Tan. Front Office Supervisor
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Hetty n. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
very satisfied here, the staff are friendly. the food is delicious.
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2 people find it helpful
Accommodation's Reply
20 Jan 2025
Dear Ms. Hetty, Thank you very much for your positive review! We are very happy to hear that you were satisfied and impressed with your stay at our hotel. We look forward to welcoming you back in the future and providing you with an even more enjoyable experience. Thank you for choosing us! Best regards, William Tan. Front Office Supervisor
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r***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
Nice room, nice service, good breakfast, easy to check in and check out.
1 people find it helpful
Accommodation's Reply
19 Sep 2024
Dear r***o, Thank you for leaving a review with us! We appreciate your feedback and praises towards our service, and hope you visit us again in the near future. Sincerely, Reni Purwanti Front Office Manager
Yetty B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 94 week(s) ago
Anyway, it's really good, no regrets. Hotel. Cool. Breakfast is also really good.
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Accommodation's Reply
19 Sep 2024
Hi Yetty B, thank you for the positive review given to Crown Vista Hotel Batam. Your review will certainly make our staff more enthusiastic in serving guests. See you again at Crown Vista Hotel Batam. Stay healthy. Warm regards, Reni Purwanti. Front Office Manager.
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Febrihanafi
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 102 week(s) ago
Very friendly service, clean surrounding area.
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1 people find it helpful
R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 103 week(s) ago
Even though the hotel is old, the service is still excellent.
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2 people find it helpful
Accommodation's Reply
13 Jul 2024
Dear Mr/Mrs R*a, thank you for the positive review given during your stay at Crown Vista Hotel Batam. We are very happy to know that in general, especially that our service has been pleasing to you. Hopefully we can serve you again at the next opportunity. Greetings, Reni Purwanti. Front Office Manager.
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L***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 104 week(s) ago
Please pay more attention to staff service.
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Accommodation's Reply
13 Jul 2024
Dear Mr/Mrs L*a, thank you for the review you have given to Crown Vista Hotel Batam. We really regret that the service we provided was less than satisfactory. Please allow us to apologize and hopefully we will still be given the opportunity to serve you again at the next opportunity. Greetings, Reni Purwanti. Front Office Manager.
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W***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 105 week(s) ago
Good service, beautiful view, varied breakfast menu. But it is indeed an old/old building. But overall it's safe, so good
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Accommodation's Reply
13 Jul 2024
Dear Mr/Mrs W*u, thank you for the positive review given during your stay at Crown Vista Hotel Batam. We are very happy to know that overall, especially our service and breakfast menu, pleases you. Hopefully we can serve you again at the next opportunity. Greetings, Reni Purwanti. Front Office Manager.
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