DENZ Express Pondok Labu

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8.0
/10
Very Good
540 reviews

What Guests Say About Their Stay

Erna W.

8.5
/ 10
The facilities and rooms are excellent. The staff is also friendly. Five stars for Denz Premier Pondok Labu.
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Ari W. W. S.

9.4
/ 10
The hotel staff was friendly, and the security was helpful when loading and unloading luggage. The cleanliness was also excellent. The bathroom amenities were complete. The air conditioning was cool, and the TV was a smart TV with YouTube, Netflix, and more.
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In the Area
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Jalan Margasatwa RT. 01, RW. 05, Kel. Pondok Labu, Kecamatan Cilandak, Jakarta Selatan, Cilandak, Pondok Labu, Jakarta, Indonesia, 12450

Main Facilities

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24-Hour Front Desk
note: hostel was previously named De 80's Pondok Labu DENZ Express Pondok Labu is a hostel is located at Pondok Labu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DENZ Express Pondok Labu

Jalan Margasatwa RT. 01, RW. 05, Kel. Pondok Labu, Kecamatan Cilandak, Jakarta Selatan, Cilandak, Pondok Labu, Jakarta, Indonesia, 12450
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Lobby DENZ Express Pondok Labu
Exterior 2 DENZ Express Pondok Labu

Discover More About DENZ Express Pondok Labu

The Charm of DENZ Express Pondok Labu

For Australian travellers seeking a comfortable and convenient base in Jakarta, DENZ Express Pondok Labu offers a welcoming retreat. This hotel is strategically positioned to provide easy access to the city's vibrant pulse while ensuring a peaceful stay. Whether you're in town for business or leisure, DENZ Express Pondok Labu aims to provide a memorable experience with its blend of essential amenities and a prime location. Rates at DENZ Express Pondok Labu start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of DENZ Express Pondok Labu

DENZ Express Pondok Labu is situated in the bustling Pondok Labu area of South Jakarta, a neighbourhood known for its dynamic local life and convenient access to key city areas. Located at Jalan Margasatwa RT. 01, RW. 05, Kel. Pondok Labu, Kecamatan Cilandak, Jakarta Selatan, Cilandak, Pondok Labu, Jakarta, Indonesia, 12450, the hotel is approximately 15 kilometres from the city centre, offering a balance between urban accessibility and a more relaxed atmosphere. While not directly on a major train line, the area is well-served by local transportation networks, making it easy to navigate Jakarta. The surrounding streets are dotted with local eateries and small shops, providing a glimpse into daily Jakarta life. It's a location that appeals to those who appreciate being close to authentic local experiences, similar to exploring the vibrant streets of Melbourne's Fitzroy or Sydney's Newtown.

Guest Facilities and Services at DENZ Express Pondok Labu

Guest facilities at DENZ Express Pondok Labu are designed to cater to the needs of modern travellers. The hotel provides essential services to ensure a comfortable and hassle-free stay. Travellers will appreciate the availability of complimentary Wi-Fi, allowing them to stay connected throughout their visit. A 24-hour front desk is on hand to assist with any queries or requests, offering peace of mind at any hour. While specific dining options are best confirmed directly, hotels in this category often provide breakfast services, and the hotel's location in Pondok Labu means a variety of local cafes and eateries are within easy reach, catering to those who enjoy a good coffee and a hearty breakfast, much like the café culture found in many Australian cities. Secure luggage storage is also typically available, allowing guests to explore freely before check-in or after check-out.

Room Information and Stay Experience at DENZ Express Pondok Labu

DENZ Express Pondok Labu offers a range of rooms designed for comfort and functionality. The Room types of DENZ Express Pondok Labu are intended to provide a restful environment after a day of exploring or working. Guests can expect clean and well-maintained accommodations, featuring comfortable bedding and effective air conditioning to ensure a pleasant climate regardless of the outside weather. The bathrooms are kept to a high standard of cleanliness, providing a refreshing space. While specific room sizes and names are best confirmed directly with the hotel, the focus is on providing a serene and private space for all guests.

Recommended Nearby Dining and Cafes around DENZ Express Pondok Labu

The Pondok Labu area is a hub for local culinary delights, offering a diverse range of dining experiences. Travellers can explore numerous local warungs (small eateries) serving authentic Indonesian cuisine, from flavourful nasi goreng to satay. For those who appreciate a good coffee and a relaxed brunch, the neighbourhood boasts several cafes that offer a taste of Jakarta's growing café culture. You might find local interpretations of popular brunch dishes, alongside expertly brewed coffee. Exploring the local food scene is a highlight of any trip to Jakarta, and DENZ Express Pondok Labu's location provides ample opportunity to discover these hidden gems, much like stumbling upon a fantastic local cafe in a Sydney laneway.

Popular Attractions and Activities near DENZ Express Pondok Labu

South Jakarta, the broader region where DENZ Express Pondok Labu is located, offers a wealth of attractions and activities for visitors. Here are a few popular spots to consider:

  • Ragunan Zoo:

    A large and well-established zoological garden, perfect for a family outing or a leisurely stroll amidst diverse flora and fauna.
  • Blok M Area:

    Known for its shopping centres, entertainment venues, and a vibrant nightlife, offering a taste of Jakarta's urban energy.
  • Kemang:

    A trendy neighbourhood famous for its art galleries, boutique shops, international restaurants, and lively cafes.
  • Pondok Indah Mall:

    One of Jakarta's premier shopping destinations, offering a wide array of retail outlets, dining options, and entertainment facilities.
  • National Museum of Indonesia:

    While a bit further afield in Central Jakarta, it's a must-visit for history and culture enthusiasts, housing an extensive collection of Indonesian artefacts.
If you are looking for other activities around DENZ Express Pondok Labu, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to DENZ Express Pondok Labu from the Airport

Getting to DENZ Express Pondok Labu from Soekarno-Hatta International Airport (CGK) is straightforward, with several transportation options available. Understanding the Airport transfer service of DENZ Express Pondok Labu and how to get to DENZ Express Pondok Labu is key to a smooth arrival.

  • Airport Train:

    The airport train provides a fast and efficient way to reach the city centre, from where you can take a taxi or rideshare service to Pondok Labu.
  • Airport Shuttle Bus:

    Several bus services operate from the airport to various points in Jakarta. You would need to find a route that gets you closest to Pondok Labu and then take a short taxi or rideshare trip.
  • Metered Taxis:

    Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare apps offer convenient pick-up points at the airport, providing a comfortable and often cost-effective way to reach your destination.
For a seamless journey, consider pre-booking an Airport transfer service or arranging your transport upon arrival.

Summary of Why You Should Choose DENZ Express Pondok Labu

DENZ Express Pondok Labu stands out as a practical and comfortable choice for travellers visiting Jakarta. Its key advantages include:

  • Convenient Location:

    Situated in the accessible Pondok Labu area of South Jakarta, offering a good balance of local charm and city access.
  • Comfortable Accommodation:

    Rooms are designed to be clean, comfortable, and equipped with essential amenities like air conditioning for a pleasant stay.
  • Friendly Service:

    A 24-hour front desk ensures assistance is always available, contributing to a stress-free experience.
  • Value for Money:

    Offers competitive rates, making it an attractive option for budget-conscious travellers.
To ensure you secure your preferred dates and the best possible rates, it is recommended to Check room availability at DENZ Express Pondok Labu and Book DENZ Express Pondok Labu in advance.

For more accommodation options in the vibrant Indonesian capital, explore budget hotels in Jakarta. Planning your journey is also made easy with Easily book domestic and international flights at low prices.

All facilities in DENZ Express Pondok Labu

Common Space DENZ Express Pondok Labu
Common Space
Lobby DENZ Express Pondok Labu
Lobby
Exterior DENZ Express Pondok Labu
Exterior
Bedroom DENZ Express Pondok Labu
Bedroom

General

  • Non-smoking room

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in DENZ Express Pondok Labu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

Deposit

Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at DENZ Express Pondok Labu
36
Number of floors in DENZ Express Pondok Labu
3
Another facilities in DENZ Express Pondok Labu
Non-smoking room, 24-hour Receptionist

Frequently asked questions about DENZ Express Pondok Labu

What are available facilities at DENZ Express Pondok Labu?
There are top facilites at DENZ Express Pondok Labu such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at DENZ Express Pondok Labu?
The standard check-in time at DENZ Express Pondok Labu is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of DENZ Express Pondok Labu?
DENZ Express Pondok Labu has a 2.0-star rating.
How many floors does DENZ Express Pondok Labu have?
DENZ Express Pondok Labu has 3.
How many rooms are available at DENZ Express Pondok Labu?
DENZ Express Pondok Labu has 36.
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DENZ Express Pondok Labu reviews and ratings

8.0
Very Good
From 540 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

7.9

Meal

8.2

Location

8.2

Service and Facilites

8.1

People often mention about DENZ Express Pondok Labu
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Bedroom (26)
Ambiance (22)
Staff Friendliness (21)
Bathroom (21)
Room Space (18)
Surroundings (17)
Accessibility (17)
Soundproof (15)
Hotel Area (15)
Wifi (14)
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Traveller Reviews DENZ Express Pondok Labu

Number of reviews per page
20
40
Customer reviews
V***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable and quite strategic if you have business in Cilandak.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you for choosing Denz Express Pondok Labu and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, especially the hotel's excellent location and the comfort of the rooms. We remain committed to providing the best service and hope to welcome you back for your next stay. Sincerely, The Management Team, Denz Express Pondok Labu
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N***h
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Transit
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8.5
/10
Reviewed 8 week(s) ago
Convenient, close to the UPN campus, various cafes and food stalls along the street, and close to the Transjakarta bus stop.
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Ms. Nya N*h, This is Denz Express Pondok Labu Hotel. Thank you for your excellent review. We are very happy that you had a memorable experience. Our staff will be delighted to read your comments. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajar
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Erna W.
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Staycation
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8.5
/10
Reviewed 10 week(s) ago
The facilities and rooms are excellent. The staff is also friendly. Five stars for Denz Premier Pondok Labu.
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Accommodation's Reply
23 Jun 2026
Dear Ms. Erna W., Greetings from the D'Enz Express Pondok Labourin. Thank you for your wonderful review. We are very glad you had a memorable experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The place is clean and the service is polite, looking for food nearby.
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2 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warm regards from all of us at D'Enz Express Pondok Labu. Thank you for your wonderful review. We are delighted that you had a wonderful experience. Our staff will be happy to read your comments. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, The Hotel Manager, Fajr
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W***o
icon-origin-TRAVELOKA
6.4
/10
Reviewed 15 week(s) ago
I booked on the app, and the room photo showed a glass window and balcony. But what I was given was no window or glass at all, and the room was so small that it felt stuffy and uncomfortable. There was also no toothbrush, so I asked for one.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Mr./Ms. W*o, Thank you for choosing Denz Express Pondok Labu Hotel as your accommodation and thank you for sharing your experience. We have reviewed your issue. We apologize that our Superior rooms come in two variations: city view and no view. It is possible that you would accept a room without a view. Sincerely, Fajar, Hotel Manager
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R***o
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Transit
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8.5
/10
Reviewed 15 week(s) ago
The accommodation is clean and comfortable, but the car parking area is not very spacious.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Ro, Sincerely yours, from all of us at D'Enz Express Pondok Labu. Thank you for your excellent review. We are delighted that you had a wonderful experience, and our staff are happy to read your writing. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Verified Traveler
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8.2
/10
Reviewed 16 week(s) ago
The hotel staff was friendly and helpful at check-in/out.
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Accommodation's Reply
08 Jun 2026
Dear Mr. G*t, Greetings from all of us at Denz Express Pondok Labu Hotel. Thank you for your excellent review. We are very happy that you had a memorable experience, and our staff are delighted to read your writing. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Rita R.
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9.7
/10
Reviewed 17 week(s) ago
The place is comfortable, right in front of the main road, close to UPN because coincidentally my child will have a test at UPN on the 30th, so that he won't be late, that's why I booked a hotel here.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Rita R., Greetings from the staff at D'Enz Express Pondok Labu. Thank you for your wonderful review. We are delighted that you had a positive experience, and our staff are pleased to read your comments. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Fajar, Hotel Manager
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B***o
icon-origin-TRAVELOKA
7.0
/10
Reviewed 18 week(s) ago
The hotel is very nice, comfortable and peaceful.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Ms. Bo, Greetings from all of us at D'Enz Express Pondok Labu. Thank you for your wonderful review. We are very happy that you had a memorable experience, and our staff are delighted to read what you wrote. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Ari W. W. S.
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Business
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9.4
/10
Reviewed 20 week(s) ago
The hotel staff was friendly, and the security was helpful when loading and unloading luggage. The cleanliness was also excellent. The bathroom amenities were complete. The air conditioning was cool, and the TV was a smart TV with YouTube, Netflix, and more.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Mr. Ari W. W. S, Sincerely yours, Denz Express Pondok Labu Hotel. Thank you for your wonderful review. We are delighted that you had a positive experience. Our staff will be happy to read your comments. Thank you for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Leonardo
icon-Medical
Medical
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10.0
/10
Reviewed 21 week(s) ago
Friendly staff, strategic location.
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Accommodation's Reply
07 Apr 2026
Dear Mr. Leonardo, Greetings from Denz Express Pondok Labu. Thank you for your wonderful review. We are very pleased that you had a memorable experience, and our staff are delighted to read your writing. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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I***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
Overall very good 9/10 by me, from the beginning of entering the hotel atmosphere is clean and comfortable. Only a few times there were incidents that made me uncomfortable, but everything is under control, you guys please don't worry.. Because in the room there is a staff number for you to tell what makes you uncomfortable in the room, the staff is also fast response and very friendly huhu thank you, next time maybe I will come back again. Oh and the security guard is very kind when checking in and checking out, always greeted
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2 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Ms. Nia Lee, With our deepest respect, Dense Express Pondok Labu Hotel. Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to our guests. We value our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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A***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
The shower was broken and couldn't be locked from the inside. I'm fed up with this hotel and will find another one soon.
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2 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay at D'Enz Express Pondok Laboo regarding the broken shower and the toilet that could not be locked from the inside. We have contacted the relevant teams to carry out immediate repairs. We greatly appreciate your feedback, which serves as valuable information for our evaluation and improvement of our service quality. We look forward to providing you with a better guest experience in the future. Sincerely, The Management Team, D'Enz Express Pondok Laboo
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Verified Traveler
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Business
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8.8
/10
Reviewed 22 week(s) ago
Clean room, bathroom, and linen. Toiletries and neat towels. The heater works, AC, and TV are also clean and new. Staff were friendly and helpful. There is a small counter with a hot water dispenser, coffee, noodles, and snacks, etc., at the reception for quick hunger bursts. Lots of food in the area too, within a short walk or online orders. The entrance gate area is kinda dirty, not properly maintained. Overall, a good place to stay for the price.
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1 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Mr. G*t, Thank you for choosing Denzz Express Pondok Labu Hotel as your accommodation and thank you for sharing your experience. We apologize for any inconvenience you experienced during your stay. Thank you also for your feedback about our hotel. We are committed to providing the best service to all our guests. We hope to see you again in the future and wish you an even better experience on your next visit. Sincerely, Fajar, Hotel Manager
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Leonardo
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Medical
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8.5
/10
Reviewed 24 week(s) ago
Friendly hotel staff, strategic location
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Accommodation's Reply
17 Mar 2026
Dear Mr. Leonardo, The D'Enz Express Pondok Labu Hotel sends its warmest greetings. Thank you for your wonderful review. We are delighted that you had a memorable experience, and all of our staff will be very happy to read your words. Thank you for your feedback on our hotel. We are always committed to providing the best service to our guests. We value our guests' experience and comfort, and your review confirms the efforts we put in every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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dento S. D.
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Leisure
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10.0
/10
Reviewed 25 week(s) ago
Clean bedroom... I've stayed at this hotel 5 times. Affordable price.
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Accommodation's Reply
17 Mar 2026
Dear Mr. Dento S.D., Denz Express Pondok Labu Hotel sends its warmest greetings. Thank you for your wonderful review. We are delighted that you had a memorable experience, and our staff will be very happy to read your comments. Thank you for your feedback on our hotel. We are always committed to providing the best service to our guests. We prioritize our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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I***m
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Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 26 week(s) ago
Everything is fine. I stay here often. However, the only downside is that the sheets and pillowcases have stains. Please pay attention to cleanliness. Otherwise, it's very good. Hopefully, things will improve in the future.
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1 people find it helpful
Accommodation's Reply
25 Feb 2026
Dear Mr./Ms. I*m, Thank you for choosing Denzz Express Pondok Labu Hotel as your accommodation and thank you for sharing your experience. We apologize for any inconvenience you may have experienced during your stay at our hotel. Thank you for your feedback about our hotel. We are committed to providing the best service to all our guests. We hope to see you again on your next stay and we will strive to provide even better service. Sincerely, Fajar, Hotel Manager
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Verified Traveler
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Transit
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7.5
/10
Reviewed 32 week(s) ago
not as good as internet adver
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Accommodation's Reply
09 Feb 2026
Dear Mr. G*t, Thank you for choosing Denz Express Pondok Labu Hotel for your stay and for sharing your experience. We have reviewed your booking and confirmed that it matches your requested room type. Thank you for your feedback on our hotel. We always strive to provide the best service to our guests. We look forward to welcoming you again in the future and hope your next visit will be even better. Sincerely, Fajar, Hotel Manager
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A***d
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Transit
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8.1
/10
Reviewed 50 week(s) ago
The staff is friendly...the location is too noisy on the 2nd floor, I only stayed to sleep because I was working late at night.
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3 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Mr. A*d, thank you for choosing our De 80's Pondok Labu hotel as your accommodation and for sharing your experience. We apologize for any inconvenience during your stay. Thank you also for your feedback regarding our hotel, we strive to provide the best service for our guests. See you again in the future, your next visit will be even better. Warm regards. Hotel manager Fajar.
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F***i
icon-Medical
Medical
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6.4
/10
Reviewed 54 week(s) ago
The towels in the bathroom smelled like they were wet and then folded immediately (hopefully not used). The bedsheet had lots of spots and smelled like it had been used. The bedcover also had no wrinkles, as if it wasn't from laundry. Maybe it hadn't been changed by the previous guest? There was a lot of hair too. I had to ask for a new pillowcase because it smelled and was dirty. I wanted to ask for a new bedsheet, but it was already late and I had to leave at dawn. The cupboard was very noisy when opened, and it looked like it was about to fall off. Perhaps the cleanliness of the bed and towels needs to be checked in the future. This is a paid room, so all the bedsheets should be replaced.
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5 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Fitriyanti, Warm greetings from us at the Denz Express Pondok Labu Hotel. Thank you for your review and feedback. We apologize for any inconvenience you may have experienced during your stay. We will continue to improve our general cleaning process daily and pay closer attention to cleanliness. We look forward to welcoming you and your family back to our hotel. Sincerely, Hotel Manager. Tina
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Exterior 4 DENZ Express Pondok Labu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 540 reviews
Provided by travellers on
Cleanliness

7.9

Room Comfort

7.9

Meal

8.2

Location

8.2

Service and Facilites

8.1

People often mention about DENZ Express Pondok Labu
All
Bedroom (26)
Ambiance (22)
Staff Friendliness (21)
Bathroom (21)
Room Space (18)
Surroundings (17)
Accessibility (17)
Soundproof (15)
Hotel Area (15)
Wifi (14)
Sort by
Most Recent
Format
With Text
Preferences
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Traveller Reviews DENZ Express Pondok Labu

Number of reviews per page
20
40
Customer reviews
V***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Comfortable and quite strategic if you have business in Cilandak.
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Accommodation's Reply
31 Jul 2026
Dear Valued Guest, Thank you for choosing Denz Express Pondok Labu and for taking the time to write a positive review. We are delighted to hear that you were satisfied with your stay, especially the hotel's excellent location and the comfort of the rooms. We remain committed to providing the best service and hope to welcome you back for your next stay. Sincerely, The Management Team, Denz Express Pondok Labu
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N***h
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Transit
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8.5
/10
Reviewed 8 week(s) ago
Convenient, close to the UPN campus, various cafes and food stalls along the street, and close to the Transjakarta bus stop.
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1 people find it helpful
Accommodation's Reply
06 Jul 2026
Dear Ms. Nya N*h, This is Denz Express Pondok Labu Hotel. Thank you for your excellent review. We are very happy that you had a memorable experience. Our staff will be delighted to read your comments. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajar
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Erna W.
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Staycation
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8.5
/10
Reviewed 10 week(s) ago
The facilities and rooms are excellent. The staff is also friendly. Five stars for Denz Premier Pondok Labu.
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Accommodation's Reply
23 Jun 2026
Dear Ms. Erna W., Greetings from the D'Enz Express Pondok Labourin. Thank you for your wonderful review. We are very glad you had a memorable experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Verified Traveler
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9.4
/10
Reviewed 11 week(s) ago
The place is clean and the service is polite, looking for food nearby.
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2 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Warm regards from all of us at D'Enz Express Pondok Labu. Thank you for your wonderful review. We are delighted that you had a wonderful experience. Our staff will be happy to read your comments. Thank you also for your feedback on our hotel. We are committed to providing the best service to all our guests. We value the experience and comfort of every guest, and your review is a confirmation of the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, The Hotel Manager, Fajr
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W***o
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6.4
/10
Reviewed 15 week(s) ago
I booked on the app, and the room photo showed a glass window and balcony. But what I was given was no window or glass at all, and the room was so small that it felt stuffy and uncomfortable. There was also no toothbrush, so I asked for one.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Mr./Ms. W*o, Thank you for choosing Denz Express Pondok Labu Hotel as your accommodation and thank you for sharing your experience. We have reviewed your issue. We apologize that our Superior rooms come in two variations: city view and no view. It is possible that you would accept a room without a view. Sincerely, Fajar, Hotel Manager
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R***o
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Transit
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8.5
/10
Reviewed 15 week(s) ago
The accommodation is clean and comfortable, but the car parking area is not very spacious.
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Accommodation's Reply
08 Jun 2026
Dear Mr. Ro, Sincerely yours, from all of us at D'Enz Express Pondok Labu. Thank you for your excellent review. We are delighted that you had a wonderful experience, and our staff are happy to read your writing. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Verified Traveler
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8.2
/10
Reviewed 16 week(s) ago
The hotel staff was friendly and helpful at check-in/out.
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Accommodation's Reply
08 Jun 2026
Dear Mr. G*t, Greetings from all of us at Denz Express Pondok Labu Hotel. Thank you for your excellent review. We are very happy that you had a memorable experience, and our staff are delighted to read your writing. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Rita R.
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9.7
/10
Reviewed 17 week(s) ago
The place is comfortable, right in front of the main road, close to UPN because coincidentally my child will have a test at UPN on the 30th, so that he won't be late, that's why I booked a hotel here.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Rita R., Greetings from the staff at D'Enz Express Pondok Labu. Thank you for your wonderful review. We are delighted that you had a positive experience, and our staff are pleased to read your comments. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Fajar, Hotel Manager
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B***o
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7.0
/10
Reviewed 18 week(s) ago
The hotel is very nice, comfortable and peaceful.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Ms. Bo, Greetings from all of us at D'Enz Express Pondok Labu. Thank you for your wonderful review. We are very happy that you had a memorable experience, and our staff are delighted to read what you wrote. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Ari W. W. S.
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Business
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9.4
/10
Reviewed 20 week(s) ago
The hotel staff was friendly, and the security was helpful when loading and unloading luggage. The cleanliness was also excellent. The bathroom amenities were complete. The air conditioning was cool, and the TV was a smart TV with YouTube, Netflix, and more.
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1 people find it helpful
Accommodation's Reply
08 Jun 2026
Dear Mr. Ari W. W. S, Sincerely yours, Denz Express Pondok Labu Hotel. Thank you for your wonderful review. We are delighted that you had a positive experience. Our staff will be happy to read your comments. Thank you for your feedback on our hotel. We strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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Leonardo
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Medical
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10.0
/10
Reviewed 21 week(s) ago
Friendly staff, strategic location.
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Accommodation's Reply
07 Apr 2026
Dear Mr. Leonardo, Greetings from Denz Express Pondok Labu. Thank you for your wonderful review. We are very pleased that you had a memorable experience, and our staff are delighted to read your writing. Thank you also for your feedback on our hotel, as we strive to provide the best service to all our guests. We value the experience and comfort of every guest, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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I***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
Overall very good 9/10 by me, from the beginning of entering the hotel atmosphere is clean and comfortable. Only a few times there were incidents that made me uncomfortable, but everything is under control, you guys please don't worry.. Because in the room there is a staff number for you to tell what makes you uncomfortable in the room, the staff is also fast response and very friendly huhu thank you, next time maybe I will come back again. Oh and the security guard is very kind when checking in and checking out, always greeted
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2 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Ms. Nia Lee, With our deepest respect, Dense Express Pondok Labu Hotel. Thank you for your excellent review. We are delighted that you had a wonderful experience. Our staff will be happy to read your writing. Thank you also for your feedback on our hotel. We are committed to providing the best service to our guests. We value our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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A***d
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
The shower was broken and couldn't be locked from the inside. I'm fed up with this hotel and will find another one soon.
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2 people find it helpful
Accommodation's Reply
28 Jul 2026
Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay at D'Enz Express Pondok Laboo regarding the broken shower and the toilet that could not be locked from the inside. We have contacted the relevant teams to carry out immediate repairs. We greatly appreciate your feedback, which serves as valuable information for our evaluation and improvement of our service quality. We look forward to providing you with a better guest experience in the future. Sincerely, The Management Team, D'Enz Express Pondok Laboo
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Verified Traveler
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Business
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8.8
/10
Reviewed 22 week(s) ago
Clean room, bathroom, and linen. Toiletries and neat towels. The heater works, AC, and TV are also clean and new. Staff were friendly and helpful. There is a small counter with a hot water dispenser, coffee, noodles, and snacks, etc., at the reception for quick hunger bursts. Lots of food in the area too, within a short walk or online orders. The entrance gate area is kinda dirty, not properly maintained. Overall, a good place to stay for the price.
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Accommodation's Reply
07 Apr 2026
Dear Mr. G*t, Thank you for choosing Denzz Express Pondok Labu Hotel as your accommodation and thank you for sharing your experience. We apologize for any inconvenience you experienced during your stay. Thank you also for your feedback about our hotel. We are committed to providing the best service to all our guests. We hope to see you again in the future and wish you an even better experience on your next visit. Sincerely, Fajar, Hotel Manager
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Leonardo
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Medical
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8.5
/10
Reviewed 24 week(s) ago
Friendly hotel staff, strategic location
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Accommodation's Reply
17 Mar 2026
Dear Mr. Leonardo, The D'Enz Express Pondok Labu Hotel sends its warmest greetings. Thank you for your wonderful review. We are delighted that you had a memorable experience, and all of our staff will be very happy to read your words. Thank you for your feedback on our hotel. We are always committed to providing the best service to our guests. We value our guests' experience and comfort, and your review confirms the efforts we put in every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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dento S. D.
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Leisure
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10.0
/10
Reviewed 25 week(s) ago
Clean bedroom... I've stayed at this hotel 5 times. Affordable price.
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Accommodation's Reply
17 Mar 2026
Dear Mr. Dento S.D., Denz Express Pondok Labu Hotel sends its warmest greetings. Thank you for your wonderful review. We are delighted that you had a memorable experience, and our staff will be very happy to read your comments. Thank you for your feedback on our hotel. We are always committed to providing the best service to our guests. We prioritize our guests' experience and comfort, and your review confirms the efforts we make every day. We hope to welcome you and your family back to our hotel again. Sincerely, Hotel Manager, Fajr
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I***m
icon-Leisure
Leisure
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9.0
/10
Reviewed 26 week(s) ago
Everything is fine. I stay here often. However, the only downside is that the sheets and pillowcases have stains. Please pay attention to cleanliness. Otherwise, it's very good. Hopefully, things will improve in the future.
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1 people find it helpful
Accommodation's Reply
25 Feb 2026
Dear Mr./Ms. I*m, Thank you for choosing Denzz Express Pondok Labu Hotel as your accommodation and thank you for sharing your experience. We apologize for any inconvenience you may have experienced during your stay at our hotel. Thank you for your feedback about our hotel. We are committed to providing the best service to all our guests. We hope to see you again on your next stay and we will strive to provide even better service. Sincerely, Fajar, Hotel Manager
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Verified Traveler
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Transit
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7.5
/10
Reviewed 32 week(s) ago
not as good as internet adver
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Accommodation's Reply
09 Feb 2026
Dear Mr. G*t, Thank you for choosing Denz Express Pondok Labu Hotel for your stay and for sharing your experience. We have reviewed your booking and confirmed that it matches your requested room type. Thank you for your feedback on our hotel. We always strive to provide the best service to our guests. We look forward to welcoming you again in the future and hope your next visit will be even better. Sincerely, Fajar, Hotel Manager
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A***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.1
/10
Reviewed 50 week(s) ago
The staff is friendly...the location is too noisy on the 2nd floor, I only stayed to sleep because I was working late at night.
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3 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Mr. A*d, thank you for choosing our De 80's Pondok Labu hotel as your accommodation and for sharing your experience. We apologize for any inconvenience during your stay. Thank you also for your feedback regarding our hotel, we strive to provide the best service for our guests. See you again in the future, your next visit will be even better. Warm regards. Hotel manager Fajar.
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F***i
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Medical
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6.4
/10
Reviewed 54 week(s) ago
The towels in the bathroom smelled like they were wet and then folded immediately (hopefully not used). The bedsheet had lots of spots and smelled like it had been used. The bedcover also had no wrinkles, as if it wasn't from laundry. Maybe it hadn't been changed by the previous guest? There was a lot of hair too. I had to ask for a new pillowcase because it smelled and was dirty. I wanted to ask for a new bedsheet, but it was already late and I had to leave at dawn. The cupboard was very noisy when opened, and it looked like it was about to fall off. Perhaps the cleanliness of the bed and towels needs to be checked in the future. This is a paid room, so all the bedsheets should be replaced.
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5 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Fitriyanti, Warm greetings from us at the Denz Express Pondok Labu Hotel. Thank you for your review and feedback. We apologize for any inconvenience you may have experienced during your stay. We will continue to improve our general cleaning process daily and pay closer attention to cleanliness. We look forward to welcoming you and your family back to our hotel. Sincerely, Hotel Manager. Tina
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