Discovery Ancol

Hotels
Preferred Partner
8.1
/10
Very Good
5,284 reviews

What Guests Say About Their Stay

Family Friendly (209)
Room Space (203)
Staff Friendliness (200)
Hotel Area (190)
D***a
9.4
/ 10
Great service, outstanding ambiance, strategic location, and fair price. Wonderful experience.
D***a
9.4
/ 10
Great service, outstanding ambiance, strategic location, and fair price. Wonderful experience.
Denise
10.0
/ 10
yes, we really enjoyed the hotel. It coincides with school holidays, so there are lots of activities for children. Our daughter also really enjoyed it. The bedrooms, restaurant and food are all very good. Thank you Traveloka
Rizki U. A.
10.0
/ 10
The staff are all very friendly and smiley, very communicative and kind. The facilities are also excellent, and it's also kid-friendly. 👍
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D***h
10.0
/ 10
The rooms are spacious, the staff are friendly, the food is delicious, and it's very kid-friendly. My kids loved staying here.
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In the Area
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Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Discovery Ancol is located in area / city Ancol. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Discovery Ancol

Jl. Lodan Timur no.7, Ancol Taman Impian, Jakarta, Ancol, Jakarta Utara, Jakarta, Indonesia, 14430
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Lobby Discovery Ancol
Lobby 2 Discovery Ancol

Discover More About Discovery Ancol

Discovery Ancol is a fantastic spot for a getaway in Jakarta, offering a blend of comfort and convenience. Nestled in the vibrant Ancol Dreamland, this hotel is perfect for families, couples, and solo travellers looking to explore the city's attractions.

Room types available at Discovery Ancol

Discovery Ancol offers a variety of room types to suit different needs and preferences. Guests can choose from the Superior Room, which provides a cosy and comfortable space, or the Deluxe Room, offering a bit more luxury with additional amenities. For those seeking a more spacious option, the Executive Suite is ideal, featuring a separate living area and stunning views of the surrounding area. Families or groups can opt for the Family Suite, which includes multiple bedrooms and ample space for everyone to relax. Each room is equipped with modern amenities such as air conditioning, Wi-Fi, and a flat-screen TV to ensure a pleasant stay.

How to get to Discovery Ancol

Getting to Discovery Ancol is a breeze. If you're flying into Jakarta, the hotel is about a 30-minute drive from Soekarno-Hatta International Airport. Taxis and ride-sharing services are readily available at the airport. For those using public transport, the Ancol Busway Station is nearby, making it easy to reach the hotel. If you're driving, the hotel offers convenient parking facilities.

Facilities and services at Discovery Ancol

Discovery Ancol boasts a range of facilities and services to enhance your stay. Guests can enjoy a refreshing dip in the outdoor swimming pool or work out in the well-equipped fitness centre. The hotel also offers a spa for those looking to unwind and relax. Business travellers will appreciate the meeting rooms and business centre, while families can take advantage of the children's playground and babysitting services.

Food and drink available at Discovery Ancol

While Discovery Ancol offers a delightful breakfast buffet, guests can explore nearby dining options for lunch and dinner. The Ancol area is home to a variety of restaurants and cafes, offering everything from local Indonesian cuisine to international dishes. Popular spots include Bandar Djakarta for seafood lovers and Segarra Seaside Escape for a romantic dinner by the beach.

Accessibility features at Discovery Ancol

Discovery Ancol is committed to providing a comfortable stay for all guests, including those with accessibility needs. The hotel features accessible rooms equipped with necessary amenities such as grab bars and roll-in showers. Public areas are designed to be wheelchair-friendly, with ramps and elevators available for easy access. The staff is trained to assist guests with special requirements, ensuring a hassle-free experience.

Pet and service animal policy at Discovery Ancol

Discovery Ancol welcomes service animals to assist guests with disabilities. However, pets are not allowed on the premises. Guests travelling with service animals are encouraged to inform the hotel in advance to ensure a smooth check-in process. Discovery Ancol is a top choice for travellers seeking a comfortable and convenient stay in Jakarta. Book your stay at this hotel and others via Traveloka. If you're planning a trip to Bali, check out other hotel options by visiting this link or book your flights using this link.

All facilities in Discovery Ancol

Bar, Cafe and Lounge Discovery Ancol
Bar, Cafe and Lounge
Swimming Pool Discovery Ancol
Swimming Pool
Entertainment Facility Discovery Ancol
Entertainment Facility
Fitness Center Discovery Ancol
Fitness Center
Functional Hall Discovery Ancol
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area

Things to Do

  • Children play area
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Business Facilities

  • Business center
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Shops

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Kids club

Transportation

  • Area shuttle

Food and Drinks

  • Breakfast

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Discovery Ancol

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Children Policy : Children below 6 year are free to stay with existing bed. Additional breakfast for children 6 year to 11 year will apply 50% from adult breakfast price

Extra Breakfast

Accommodation charges IDR 217,800/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Discovery Ancol
257
Number of floors in Discovery Ancol
9
Another facilities in Discovery Ancol
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked questions about Discovery Ancol

What are available facilities at Discovery Ancol?
There are top facilites at Discovery Ancol such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Discovery Ancol?
The standard check-in time at Discovery Ancol is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Discovery Ancol provide breakfast?
Yes, Discovery Ancol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Discovery Ancol?
Discovery Ancol has a 4.0-star rating.
How many floors does Discovery Ancol have?
Discovery Ancol has 9.
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Discovery Ancol reviews and ratings

Overall Ratings & Reviews Discovery Ancol

Traveloka (5,229)
Other sources (55)
8.2
Very Good
From 5,229 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.2

People often mention about Discovery Ancol
All
Ramah Keluarga (160)
Keramahan Staff (157)
Ukuran Kamar (149)
Area Hotel (146)
Kamar Tidur (145)
Rasa (145)
Suasana (140)
Kamar Mandi (137)
Lingkungan Sekitar (133)
Variasi (133)
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Traveller Reviews Discovery Ancol

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40
Customer reviews
Darunuari D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Staying at the same hotel three times in one year, wow... It's so enjoyable and comfortable, especially the kids love it. Thank you for your service, Discovery Hotel Ancol 🫰
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Accommodation's Reply
04 Dec 2025
Dear Darunouri D, Thank you very much for your review. We are delighted to know that you have stayed with us three times this year, which is a great honor for us and we are even more proud that the children felt comfortable and happy throughout their stay at Discovery Ancol. We highly appreciate your trust and support. See you again on your next visit. Best regards, Dadi Mulyadi, General Manager
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 day(s) ago
Just experienced it at a hotel with mosquitoes + security is not very good, while waiting for checkout and parking in front because it won't be long, suddenly they told me to move like a taxi waiting. Even though the car was on + behind my car was quiet, there was only 1 car parked in front which clearly didn't block other vehicles that wanted to stop. If parking in front is not allowed, then put up a sign or direct them to park elsewhere, not like chasing people out of illegal parking
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for the inconvenience caused by the mosquitoes in your room and the behavior of our security guards. The situation you experienced does not meet the standard of service we strive to provide to all guests. For the front lobby area, we understand the inconvenience you experienced when you were asked to move your car without clear explanation. Our staff should have politely provided guidance and pointed out the correct parking spot if the car was unable to park. We will follow up with the security team to prevent this from happening again. We apologize once again for the inconvenience and thank you for helping us identify areas for improvement. We look forward to welcoming you back for an even better experience. Sincerely, Dadi Mulyadi General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very suitable for family staycation
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your review. We are delighted to know that our hotel is suitable for families. We look forward to welcoming you and your family back again for another wonderful experience. Best regards, Dadi Mulyadi, General Manager
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the rooms are clean, the taste and variety of food is standard.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your review. We are very pleased that our staff provided friendly service and the cleanliness of our rooms. Your feedback on the taste and variety of our food is highly appreciated and we will take this into consideration to improve the quality of our services in the future. Best regards, Dadi Mulyadi General Manager
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T***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Helpful... Good service... Easy. Recommended.
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Accommodation's Reply
27 Nov 2025
Dear Our Beloved Guest, Thank you so much for your wonderful feedback. We’re glad you found our service helpful and easy. Your recommendation truly means a lot to us. Warm regards, Dadi Mulyadi General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
I thought if you stay there you could go in and out of Ancol for free, but turns out you still have to pay every time you exit and re-enter. They should notify customers about stuff like that so it’s clearer. The room felt dusty to me, because my allergy instantly acted up when I walked in. But the security guy was super friendly though.
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Accommodation's Reply
26 Nov 2025
Dear Our Beloved Guest, Thank you very much for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the Ancol entrance policy. Complimentary re-entry is currently applicable only for guests who book directly with the hotel, and we understand how disappointing it can be when expectations differ. We appreciate your comment and will ensure that clearer information is provided to our guests prior to arrival. We are also sorry to hear about the condition of the room and the discomfort caused by dust, especially considering your allergy. This is certainly not the standard we aim to deliver. We have shared your feedback with our housekeeping team for immediate follow-up and improvement. At the same time, we are glad to know that our security staff left a positive impression with their friendly service. Thank you once again for bringing these matters to our attention. We value your input and hope to have the opportunity to serve you better on your next visit. Please feel free to contact us directly should you need any assistance. Best regards, Dadi Mulyadi General Manager
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
facility kids friendly, very good hospitality by staff. and also spacious parking space
1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Our Beloved Guest, Thank you for sharing your review. We are pleased to hear that our kid-friendly facilities, the hospitality provided by our staff, and the spacious parking area contributed to a comfortable stay. We truly appreciate your feedback and look forward to welcoming you back on your next visit. Best regards, Dadi Mulyadi General Manager
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Yane
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good, friendly staff, cold AC, varied food.
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Accommodation's Reply
18 Nov 2025
Dear Ms. Yane, Thank you for your review. We sincerely appreciate the quality of our staff's service, the comfort of our rooms, and the variety of food we provided. We are very pleased that you enjoyed your stay with us. We look forward to welcoming you back again soon. Best regards, Dadi Mulyadi, General Manager
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Chandra F. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Great hotel, excellent service, premium location. The restaurant offers a wide variety of food, and it's delicious. However, perhaps there should be a free entry into the Ancol area for guests staying at the hotel, or perhaps this already exists? I don't know. Perhaps it needs to be communicated to guests, or automatically granted via an app or something. 10/10 I would stay at Discovery again.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Ms. Chandra F.A., Thank you for your comprehensive and positive review. We are delighted to hear that you were satisfied with the quality of our hotel, our service, our location and the variety and taste of our restaurants' food. Your feedback means a lot to us. Regarding access to the Ancol area, there are some restrictions. We will inform our guests more clearly through our front desk and other communication channels to avoid any confusion. We also appreciate your feedback on our automated communication and information sharing. We sincerely appreciate your trust and are pleased to hear that you are planning to return. We look forward to welcoming you back again. Sincerely, Dadi Mulyadi, General Manager
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Rizki U. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are all very friendly and smiley, very communicative and kind. The facilities are also excellent, and it's also kid-friendly. 👍
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2 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Mr. Rizky U.A., Thank you very much for your positive review. We are very pleased that you were impressed with our staff. They are friendly, communicative and provide excellent service. We are also glad to know that the facilities meet your needs and are child-friendly. This feedback means a lot to us and is an encouragement for us to continue improving the quality of our services. We look forward to welcoming you and your family back on your next visit. Best regards, Dadi Mulyadi, General Manager
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V***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It's a shame... just to attend a wedding and stay at a hotel, you have to pay for the marina entrance ticket.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for your feedback. We understand the inconvenience you may have experienced regarding the Ancol entrance fee. Please be informed that the entrance fee is at the discretion of the Ancol management, not Discovery Hotel Ancol. However, we are committed to providing the best possible information and assistance to all guests to ensure a smooth and hassle-free arrival. We look forward to welcoming you back in the future for an even more enjoyable experience. Best regards, Dadi Mulyadi, General Manager
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ibnu n. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 week(s) ago
The security, reception, and housekeeping staff were quite friendly. However, at breakfast, the team seemed to need more training. I simply asked for two boiled eggs for my child, and the staff said, "No boiled eggs, sir." Huh? In my entire life staying in hotels ranging from 2-star to 5-star, every time I asked for boiled eggs, they never came, they always said, "Yes, sir, please wait." Then, I immediately tried asking another staff member, "Yes, sir, please wait," and voila... 10 minutes later, the warm boiled eggs arrived. Strange. I got room 258, but the window hit the wall. I complained, but the room was full. Even though this is part of the same family as Hotel Borobudur, honestly, it still feels like "family" at Hotel Borobudur, like a regular guest.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. Ibn N.P., Thank you for taking the time and attention to detail in reviewing your stay. We apologize for any inconvenience caused, particularly regarding the breakfast service and room allocation, which did not meet your expectations. Your comments are of great concern to us, and we will be following up with immediate re-evaluation and training of our restaurant team to prevent similar incidents from occurring again. We understand your disappointment with the view from your room, and will endeavor to offer a better alternative on your next visit, subject to availability. We thank you once again for your valuable feedback and look forward to welcoming you back with improved service and a more satisfying experience. Sincerely, Dadi Mulyadi, General Manager
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Tiffany D. P.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
I was a bit disappointed because I got a room with no view at all (no window). The shampoo was also empty and not refilled. At night, around 10:00 PM, the noise from downstairs was very clearly audible in the room. So overall, my family and I were not comfortable staying at this hotel :(
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ms. Tiffany D.P., Thank you for your comments and suggestions. We apologize for any inconvenience you experienced during your stay, particularly regarding rooms with no view, unavailability of toiletries, and noise disturbances at night. This is certainly not the standard of service we intend to provide to our guests. Your comments are highly valuable for our assessment and future improvements. We look forward to welcoming you and your family back again for an even better stay experience. Best regards, Dadi Mulyadi, General Manager
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D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms are spacious, the staff are friendly, the food is delicious, and it's very kid-friendly. My kids loved staying here.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you and your family enjoyed your comfortable stay, our spacious rooms, the friendly service from our staff and the food we prepared. We are also pleased to hear that your children enjoyed the kid-friendly atmosphere at our hotel. We look forward to welcoming you back in the future. Best regards, Dadi Mulyadi, General Manager
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Romel P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Stayed for 2 days to play at Dufan, Sea World, Samudra with a pleasant experience, the hotel staff was friendly and informative, the food was varied and delicious.
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Accommodation's Reply
31 Oct 2025
Dear Mr. Romel P., Thank you very much for your positive review. We are very pleased to hear that you were satisfied with your two-day stay and your visit to Dufan, Sea World and Samudra. We are also pleased to know that our staff were friendly and the variety of food made a good impression. We look forward to welcoming you back again on your next visit. Best regards, Dadi Mulyadi, General Manager
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Dian P. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Okay, basically it's suitable for families.
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Accommodation's Reply
31 Oct 2025
Dear Mr. Dian P.P., Thank you very much for your review. We are so glad that you and your family felt comfortable and at home during your stay at Discovery Ancol. We hope to welcome you back again soon. Best regards, Dadi Mulyadi, General Manager
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r***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff.. Clean rooms.. Next time I go to Ancol, I will stay there again.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for choosing Discovery Ancol and for your positive review. We are very glad that you were satisfied with our staff service and the cleanliness of our room. We sincerely hope to welcome you back on your next visit to Discovery Ancol. Best regards, Dadi Mulyadi, General Manager
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The location is the best if you want to go to Dufan because it’s walking distance. There is a mini waterpark in the swimming pool and the swimming pool is big. Kids' facilities are great. There is some kind of food court and like a cafe, connected to the swimming pool area that sells some foods and drinks that are affordable for that kind of place. Nice staycation!
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Accommodation's Reply
31 Oct 2025
Dear Our Beloved Guest, Thank you for sharing your positive feedback. We’re delighted to hear that you enjoyed your stay and appreciated our convenient location near Dufan, as well as our spacious swimming pool and children’s facilities. It’s also wonderful to know that you found our food court and café area enjoyable and reasonably priced. We truly value your kind words and look forward to welcoming you back for another pleasant staycation in the future. Best regards, Dadi Mulyadi General Manager
Teguh M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel service is very satisfying, the rooms are neat and clean and the hotel breakfast is delicious.
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Accommodation's Reply
17 Oct 2025
Dear Mr. Tegus M., Thank you for your review and compliments. We are very glad that you were satisfied with our service, the comfort of our rooms and the quality of our breakfast at Discovery Ancol. Your positive feedback is a driving force for us to continue providing the best service to all our guests. We hope to welcome you back soon. Best regards, Dadi Mulyadi, General Manager
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Rachmat Y. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
So far so good is very good... 👍🏻👍🏻👍🏻👍🏻👍🏻 ⭐⭐⭐⭐⭐
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Mr. Rachmat Y.S, Thank you very much for your positive feedback and for giving Discovery Ancol a five star rating. We’re delighted to know that your stay with us was pleasant and enjoyable. Your kind words truly motivate our team to continue providing the best service for all our guests. We look forward to welcoming you and your family back for another wonderful stay in the near future. Warm regards, Dadi Mulyadi General Manager
Number of reviews per page
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Lobby 4 Discovery Ancol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Discovery Ancol

Traveloka (5,229)
Other sources (55)
8.2
Very Good
From 5,229 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.2

People often mention about Discovery Ancol
All
Ramah Keluarga (160)
Keramahan Staff (157)
Ukuran Kamar (149)
Area Hotel (146)
Kamar Tidur (145)
Rasa (145)
Suasana (140)
Kamar Mandi (137)
Lingkungan Sekitar (133)
Variasi (133)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Discovery Ancol

Number of reviews per page
20
40
Customer reviews
Darunuari D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
Staying at the same hotel three times in one year, wow... It's so enjoyable and comfortable, especially the kids love it. Thank you for your service, Discovery Hotel Ancol 🫰
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Accommodation's Reply
04 Dec 2025
Dear Darunouri D, Thank you very much for your review. We are delighted to know that you have stayed with us three times this year, which is a great honor for us and we are even more proud that the children felt comfortable and happy throughout their stay at Discovery Ancol. We highly appreciate your trust and support. See you again on your next visit. Best regards, Dadi Mulyadi, General Manager
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 7 day(s) ago
Just experienced it at a hotel with mosquitoes + security is not very good, while waiting for checkout and parking in front because it won't be long, suddenly they told me to move like a taxi waiting. Even though the car was on + behind my car was quiet, there was only 1 car parked in front which clearly didn't block other vehicles that wanted to stop. If parking in front is not allowed, then put up a sign or direct them to park elsewhere, not like chasing people out of illegal parking
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1 people find it helpful
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for the inconvenience caused by the mosquitoes in your room and the behavior of our security guards. The situation you experienced does not meet the standard of service we strive to provide to all guests. For the front lobby area, we understand the inconvenience you experienced when you were asked to move your car without clear explanation. Our staff should have politely provided guidance and pointed out the correct parking spot if the car was unable to park. We will follow up with the security team to prevent this from happening again. We apologize once again for the inconvenience and thank you for helping us identify areas for improvement. We look forward to welcoming you back for an even better experience. Sincerely, Dadi Mulyadi General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Very suitable for family staycation
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your review. We are delighted to know that our hotel is suitable for families. We look forward to welcoming you and your family back again for another wonderful experience. Best regards, Dadi Mulyadi, General Manager
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the rooms are clean, the taste and variety of food is standard.
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for your review. We are very pleased that our staff provided friendly service and the cleanliness of our rooms. Your feedback on the taste and variety of our food is highly appreciated and we will take this into consideration to improve the quality of our services in the future. Best regards, Dadi Mulyadi General Manager
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T***e
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 week(s) ago
Helpful... Good service... Easy. Recommended.
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Accommodation's Reply
27 Nov 2025
Dear Our Beloved Guest, Thank you so much for your wonderful feedback. We’re glad you found our service helpful and easy. Your recommendation truly means a lot to us. Warm regards, Dadi Mulyadi General Manager
Verified Traveler
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Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 2 week(s) ago
I thought if you stay there you could go in and out of Ancol for free, but turns out you still have to pay every time you exit and re-enter. They should notify customers about stuff like that so it’s clearer. The room felt dusty to me, because my allergy instantly acted up when I walked in. But the security guy was super friendly though.
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Accommodation's Reply
26 Nov 2025
Dear Our Beloved Guest, Thank you very much for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the Ancol entrance policy. Complimentary re-entry is currently applicable only for guests who book directly with the hotel, and we understand how disappointing it can be when expectations differ. We appreciate your comment and will ensure that clearer information is provided to our guests prior to arrival. We are also sorry to hear about the condition of the room and the discomfort caused by dust, especially considering your allergy. This is certainly not the standard we aim to deliver. We have shared your feedback with our housekeeping team for immediate follow-up and improvement. At the same time, we are glad to know that our security staff left a positive impression with their friendly service. Thank you once again for bringing these matters to our attention. We value your input and hope to have the opportunity to serve you better on your next visit. Please feel free to contact us directly should you need any assistance. Best regards, Dadi Mulyadi General Manager
S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
facility kids friendly, very good hospitality by staff. and also spacious parking space
1 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Our Beloved Guest, Thank you for sharing your review. We are pleased to hear that our kid-friendly facilities, the hospitality provided by our staff, and the spacious parking area contributed to a comfortable stay. We truly appreciate your feedback and look forward to welcoming you back on your next visit. Best regards, Dadi Mulyadi General Manager
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Yane
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Good, friendly staff, cold AC, varied food.
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Accommodation's Reply
18 Nov 2025
Dear Ms. Yane, Thank you for your review. We sincerely appreciate the quality of our staff's service, the comfort of our rooms, and the variety of food we provided. We are very pleased that you enjoyed your stay with us. We look forward to welcoming you back again soon. Best regards, Dadi Mulyadi, General Manager
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Chandra F. A.
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9.4
/10
Reviewed 3 week(s) ago
Great hotel, excellent service, premium location. The restaurant offers a wide variety of food, and it's delicious. However, perhaps there should be a free entry into the Ancol area for guests staying at the hotel, or perhaps this already exists? I don't know. Perhaps it needs to be communicated to guests, or automatically granted via an app or something. 10/10 I would stay at Discovery again.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Ms. Chandra F.A., Thank you for your comprehensive and positive review. We are delighted to hear that you were satisfied with the quality of our hotel, our service, our location and the variety and taste of our restaurants' food. Your feedback means a lot to us. Regarding access to the Ancol area, there are some restrictions. We will inform our guests more clearly through our front desk and other communication channels to avoid any confusion. We also appreciate your feedback on our automated communication and information sharing. We sincerely appreciate your trust and are pleased to hear that you are planning to return. We look forward to welcoming you back again. Sincerely, Dadi Mulyadi, General Manager
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Rizki U. A.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff are all very friendly and smiley, very communicative and kind. The facilities are also excellent, and it's also kid-friendly. 👍
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2 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Mr. Rizky U.A., Thank you very much for your positive review. We are very pleased that you were impressed with our staff. They are friendly, communicative and provide excellent service. We are also glad to know that the facilities meet your needs and are child-friendly. This feedback means a lot to us and is an encouragement for us to continue improving the quality of our services. We look forward to welcoming you and your family back on your next visit. Best regards, Dadi Mulyadi, General Manager
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V***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It's a shame... just to attend a wedding and stay at a hotel, you have to pay for the marina entrance ticket.
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Accommodation's Reply
07 Nov 2025
Dear Valued Guest, Thank you for your feedback. We understand the inconvenience you may have experienced regarding the Ancol entrance fee. Please be informed that the entrance fee is at the discretion of the Ancol management, not Discovery Hotel Ancol. However, we are committed to providing the best possible information and assistance to all guests to ensure a smooth and hassle-free arrival. We look forward to welcoming you back in the future for an even more enjoyable experience. Best regards, Dadi Mulyadi, General Manager
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ibnu n. p.
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Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 week(s) ago
The security, reception, and housekeeping staff were quite friendly. However, at breakfast, the team seemed to need more training. I simply asked for two boiled eggs for my child, and the staff said, "No boiled eggs, sir." Huh? In my entire life staying in hotels ranging from 2-star to 5-star, every time I asked for boiled eggs, they never came, they always said, "Yes, sir, please wait." Then, I immediately tried asking another staff member, "Yes, sir, please wait," and voila... 10 minutes later, the warm boiled eggs arrived. Strange. I got room 258, but the window hit the wall. I complained, but the room was full. Even though this is part of the same family as Hotel Borobudur, honestly, it still feels like "family" at Hotel Borobudur, like a regular guest.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr. Ibn N.P., Thank you for taking the time and attention to detail in reviewing your stay. We apologize for any inconvenience caused, particularly regarding the breakfast service and room allocation, which did not meet your expectations. Your comments are of great concern to us, and we will be following up with immediate re-evaluation and training of our restaurant team to prevent similar incidents from occurring again. We understand your disappointment with the view from your room, and will endeavor to offer a better alternative on your next visit, subject to availability. We thank you once again for your valuable feedback and look forward to welcoming you back with improved service and a more satisfying experience. Sincerely, Dadi Mulyadi, General Manager
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Tiffany D. P.
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7.0
/10
Reviewed 6 week(s) ago
I was a bit disappointed because I got a room with no view at all (no window). The shampoo was also empty and not refilled. At night, around 10:00 PM, the noise from downstairs was very clearly audible in the room. So overall, my family and I were not comfortable staying at this hotel :(
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1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Ms. Tiffany D.P., Thank you for your comments and suggestions. We apologize for any inconvenience you experienced during your stay, particularly regarding rooms with no view, unavailability of toiletries, and noise disturbances at night. This is certainly not the standard of service we intend to provide to our guests. Your comments are highly valuable for our assessment and future improvements. We look forward to welcoming you and your family back again for an even better stay experience. Best regards, Dadi Mulyadi, General Manager
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D***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The rooms are spacious, the staff are friendly, the food is delicious, and it's very kid-friendly. My kids loved staying here.
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2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are very glad that you and your family enjoyed your comfortable stay, our spacious rooms, the friendly service from our staff and the food we prepared. We are also pleased to hear that your children enjoyed the kid-friendly atmosphere at our hotel. We look forward to welcoming you back in the future. Best regards, Dadi Mulyadi, General Manager
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Romel P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Stayed for 2 days to play at Dufan, Sea World, Samudra with a pleasant experience, the hotel staff was friendly and informative, the food was varied and delicious.
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Accommodation's Reply
31 Oct 2025
Dear Mr. Romel P., Thank you very much for your positive review. We are very pleased to hear that you were satisfied with your two-day stay and your visit to Dufan, Sea World and Samudra. We are also pleased to know that our staff were friendly and the variety of food made a good impression. We look forward to welcoming you back again on your next visit. Best regards, Dadi Mulyadi, General Manager
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Dian P. P.
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8.5
/10
Reviewed 7 week(s) ago
Okay, basically it's suitable for families.
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Accommodation's Reply
31 Oct 2025
Dear Mr. Dian P.P., Thank you very much for your review. We are so glad that you and your family felt comfortable and at home during your stay at Discovery Ancol. We hope to welcome you back again soon. Best regards, Dadi Mulyadi, General Manager
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r***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff.. Clean rooms.. Next time I go to Ancol, I will stay there again.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for choosing Discovery Ancol and for your positive review. We are very glad that you were satisfied with our staff service and the cleanliness of our room. We sincerely hope to welcome you back on your next visit to Discovery Ancol. Best regards, Dadi Mulyadi, General Manager
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The location is the best if you want to go to Dufan because it’s walking distance. There is a mini waterpark in the swimming pool and the swimming pool is big. Kids' facilities are great. There is some kind of food court and like a cafe, connected to the swimming pool area that sells some foods and drinks that are affordable for that kind of place. Nice staycation!
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Accommodation's Reply
31 Oct 2025
Dear Our Beloved Guest, Thank you for sharing your positive feedback. We’re delighted to hear that you enjoyed your stay and appreciated our convenient location near Dufan, as well as our spacious swimming pool and children’s facilities. It’s also wonderful to know that you found our food court and café area enjoyable and reasonably priced. We truly value your kind words and look forward to welcoming you back for another pleasant staycation in the future. Best regards, Dadi Mulyadi General Manager
Teguh M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel service is very satisfying, the rooms are neat and clean and the hotel breakfast is delicious.
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2 people find it helpful
Accommodation's Reply
17 Oct 2025
Dear Mr. Tegus M., Thank you for your review and compliments. We are very glad that you were satisfied with our service, the comfort of our rooms and the quality of our breakfast at Discovery Ancol. Your positive feedback is a driving force for us to continue providing the best service to all our guests. We hope to welcome you back soon. Best regards, Dadi Mulyadi, General Manager
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Rachmat Y. S.
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10.0
/10
Reviewed 8 week(s) ago
So far so good is very good... 👍🏻👍🏻👍🏻👍🏻👍🏻 ⭐⭐⭐⭐⭐
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Mr. Rachmat Y.S, Thank you very much for your positive feedback and for giving Discovery Ancol a five star rating. We’re delighted to know that your stay with us was pleasant and enjoyable. Your kind words truly motivate our team to continue providing the best service for all our guests. We look forward to welcoming you and your family back for another wonderful stay in the near future. Warm regards, Dadi Mulyadi General Manager
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