Expressia Hotel Makassar

Dear Mr/Mrs G***t Thank you very much for taking the time to share your feedback about your stay with us. We are delighted to hear that you found us to be a "Good hotel with a good view" and, most importantly, that you were pleased with our staff. We take great pride in our team, and your kind words truly motivate us. We look forward to welcoming you back toExpressia Hotel Makassar soon for another pleasant stay and beautiful view! Sincerely, Expressia Hotel Management

Dear Ms. Anisa, Warmest regards, Expressia Hotel Makassar We would like to thank you for your wonderful review. We are delighted to hear that you were impressed with the view from your room and the excellent service from our team, and that you felt safe throughout your stay. Your positive comments are a great encouragement to all our staff and are a key motivation in delivering the best possible experience for you. We look forward to welcoming you back to enjoy our views and excellent service again! Best regards, Expressia Hotel Management

Dear Mr. Kaharudin, Thank you for your time and comments. We apologize for the inconvenience you experienced due to the absence of a kettle in your room. We would like to inform you that we do not provide an electric kettle permanently in all rooms. This amenity is available upon request and can be borrowed at any time by contacting our reception. We apologize for the lack of clarity in providing this information. We look forward to welcoming you back to our hotel. Best regards, Expressia Hotel Management

Thank you very much for taking the time to provide us with your valuable feedback regarding your stay at our hotel. We are delighted to hear that your room, although not very large, was comfortable, clean and modernly decorated. We also appreciate that you were satisfied with the food we provided. This is a great encouragement to our team! We value your feedback regarding our limited food options. We understand that menu variety is an important part of a satisfying dining experience. We will evaluate and strive to provide an even better dining experience on your next visit. We look forward to welcoming you back to our hotel and to sharing the improvements we have made based on your feedback. Best regards, Expressia Hotel Management

Dear F*i, Thank you very much for taking the time to write a review and share your feedback regarding your stay with us. We are delighted that you were satisfied with the friendliness of our staff and the quality of our food, which you rated as the best for a 3-star hotel. We will share your positive feedback with our team to encourage us to maintain our service standards. However, we apologize for the inconvenience you experienced regarding the following key points: Wi-Fi Connection: We sincerely apologize that our free Wi-Fi service was not working at all during your stay. We have escalated this issue to our technical team so that we can immediately improve and enhance the quality of connectivity throughout the hotel. Bed Linen Quality (Pillows and Bed Sheets): We apologize if the pillows and bed sheets you have used were in poor condition. Guest comfort is our top priority and we will promptly inspect and replace any unsuitable bed linen to ensure maximum cleanliness and comfort for our guests. We appreciate your helpful feedback. Despite these shortcomings, we are grateful that you rated your overall experience as excellent. We hope that you will give us another chance to welcome you and demonstrate our service improvement. We are committed to making your next visit perfect. Best regards, Expressia Hotel Management

Dear Ms. Noornaningsih, Thank you for choosing Expressia Hotel as your accommodation and for taking the time to write a review of our hotel. Your review will always be a driving force in our commitment to providing the best service. We look forward to welcoming you back to Expressia Hotel again. Thank you. Best regards, Expressia Management

Dear M*h, Warmest regards, Expressia Hotel Makassar Thank you for taking the time to rate Expressia Hotel Makassar. Your review means a lot to us. We apologize for any shortcomings you encountered during your stay at Expressia Hotel. We will continue to work hard to improve the quality of our facilities and services in the future. We sincerely hope to welcome you back to Expressia Hotel Makassar again. Thank you. – Expressia Hotel Management

Dear S*a. Warmest regards, Expressia Hotel Makassar Thank you for taking the time to rate Expressia Hotel Makassar. Your review means a lot to us. We apologize for any shortcomings you encountered during your stay at Expressia Hotel. We will continue to work hard to improve the quality of our facilities and services in the future. We sincerely hope to welcome you back to Expressia Hotel Makassar again. Thank you. – Expressia Hotel Management

Dear M*d, Thank you for choosing Expressia Hotel as your accommodation. Thank you for your review. Your review means a lot to us. We look forward to welcoming you back to Expressia Hotel Makassar. Thank you. Best regards, Expressia Management

Dear Mr. Kausar, We are delighted that you enjoyed your stay at the Expressia Hotel. Thank you for your wonderful review. We look forward to welcoming you back again. Thank you. Best regards – Expressia Hotel Management

Dear H*a, Thank you for choosing Hotel Expressia as your accommodation. We appreciate your review and hope to welcome you back again. Thank you. Best regards, Hotel Expressia Management

Dear Ms. Sari Wulan, Thank you for choosing Expressia Hotel as your accommodation. Our minimalistic rooms are efficiently designed to provide you with utmost comfort. We understand that this additional fee may be inconvenient and apologize for any inconvenience this may cause. As per the agreed booking conditions, the standard check-out time is 12.00 noon. Please note that late check-out will be subject to an additional charge at the specified rate. To allow sufficient time, we have extended the check-in time until 13.00. However, you have exceeded the stated time. Therefore, as per the initial agreement, we apologize for the additional charge. We hope you will understand and thank you for your understanding. We apologize if our service did not meet your expectations. We are committed to continuously improving the quality of our services. Sincerely, Expressia Hotel Management

Dear Khun U*, Expressia Hotel Makassar, Thank you for choosing to stay at Expressia Hotel Makassar. We sincerely appreciate your feedback and hope to welcome you back to Expressia Hotel Makassar soon. Best regards, Expressia Hotel Management

Dear Sir/Madam, Thank you for choosing Expressia Hotel as your accommodation and for your valuable review. We will always strive to provide the best service. Maintaining guest satisfaction is our mission. We sincerely hope to welcome you back to Expressia Hotel again. Thank you. Best regards – Expressia Hotel Management

Dear Mr. S*n, Thank you for choosing Expressia Hotel as your accommodation. Thank you for your review. Your review means a lot to us. We look forward to welcoming you back to Expressia Hotel Makassar. Thank you. Best Regards – Expressia Management.

Dear Mr./Mrs. E*i. Warm greetings from Expressia Hotel Makassar. Thank you for your valuable time to provide an assessment of Expressia Hotel, your review means a lot to us. Please allow us to apologize for any shortcomings you experienced during your stay at Expressia Hotel, we will continue to strive to improve the quality of the facilities we provide so that we can be even better in the future. We look forward to welcoming you back to Expressia Hotel Makassar. Thank you – Expressia Hotel Management.

Dear Mr./Mrs. H*i. Thank you for entrusting Expressia Hotel Makassar as your accommodation, we really appreciate your review. We apologize for the water heater in our hotel is based on guest request and we will be happy to deliver it to your room. We will continue to strive to improve the quality of our facilities and products to be even better in the future. We hope to welcome you back to Expressia Hotel Makassar. Thank you. Warm Regards - Expressia Hotel Management.

Dear Mr./Mrs. Sunshine, Warm greetings from Expressia Hotel Makassar. Thank you for entrusting Expressia Hotel as your accommodation. We greatly appreciate your review. We look forward to welcoming you back to Expressia Hotel Makassar soon. Best Regards - Expressia Hotel Management.