favehotel Hyper Square

Hotels
8.2
/10
Very Good
6,464 reviews

What Guests Say About Their Stay

Surroundings (154)
Staff Friendliness (144)
Distance To City Center (137)
Accessibility (129)
Setiawan R.
10.0
/ 10
Everything is great! Cozy room, really comfortable. The breakfast was tasty now compared to my last stay here. Really recommended when you visit Bandung! Remember to pick a room on the mall side. It's much more quiet.
h***y
10.0
/ 10
Lokasi strategis, 500 meter dari stasiun kereta api, ke mana-mana dekat, hanya jalan kaki ke mal, cari makan ada food court, mau singing ada karaoke, mau message ada, barber shop, Alfa Mart, Indomaret, dekat semua, mau ke Lembang jalan lurus saja sampai, hotel nyaman, bersih, staff ramah-ramah, cocok untuk urusan bisnis atau dengan keluarga liburan, mantap sih.
Fenti
9.4
/ 10
The room is comfy and clean. Staff are friendly. The location is the best, near the station and mall. Breakfast was good. Surely we will stay again next time.
Risyana T.
8.5
/ 10
Very good service, near to the train station, and clean
Marco T.
8.5
/ 10
good price, clean room, courtesy services, affordable, close to commercial place
In the Area
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Paskal Hyper Square, Jalan. Pasir Kaliki No. 25-27, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40181

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
Staying at favehotel Hyper Square is a good choice when you are visiting Pasirkaliki. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
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Temperature Check

What's around favehotel Hyper Square

Paskal Hyper Square, Jalan. Pasir Kaliki No. 25-27, Pasirkaliki, Bandung, Jawa Barat, Indonesia, 40181
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Lobby favehotel Hyper Square
Lobby 2 favehotel Hyper Square

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Location


Staying at favehotel Hyper Square is a good choice when you are visiting Pasirkaliki.

About favehotel Hyper Square

favehotel Hyper Square is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, favehotel Hyper Square is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at favehotel Hyper Square.

From business event to corporate gathering, favehotel Hyper Square provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at favehotel Hyper Square, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at favehotel Hyper Square is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at favehotel Hyper Square.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from favehotel Hyper Square exclusively for you.

favehotel Hyper Square is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, favehotel Hyper Square is the right place to stay.

All facilities in favehotel Hyper Square

Functional Hall favehotel Hyper Square
Functional Hall
Lobby favehotel Hyper Square
Lobby
Exterior favehotel Hyper Square
Exterior
Bedroom favehotel Hyper Square
Bedroom
In-room Bathroom favehotel Hyper Square
In-room Bathroom

Public Facilities

  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Tours

Transportation

  • Parking with surcharge
  • Car rental

General

  • Family room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Supermarket

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in favehotel Hyper Square

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at favehotel Hyper Square
161
Number of floors in favehotel Hyper Square
9
Another facilities in favehotel Hyper Square
Coffee shop, 24-hour room service, Room service, Safety deposit box, 24-hour Receptionist

Frequently asked questions about favehotel Hyper Square

What are available facilities at favehotel Hyper Square?
There are top facilites at favehotel Hyper Square such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at favehotel Hyper Square?
The standard check-in time at favehotel Hyper Square is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of favehotel Hyper Square?
favehotel Hyper Square has a 3.0-star rating.
How many floors does favehotel Hyper Square have?
favehotel Hyper Square has 9.
How many rooms are available at favehotel Hyper Square?
favehotel Hyper Square has 161.
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More Reviews from Other Guests in favehotel Hyper Square

Overall Ratings & Reviews favehotel Hyper Square

Traveloka (6,364)
Other sources (100)
8.3
Very Good
From 6,364 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.0

Location

8.7

Service and Facilites

8.3

People often mention about favehotel Hyper Square
All
Surroundings (111)
Staff Friendliness (92)
Bedroom (91)
Ambiance (88)
Distance to City Center (86)
Accessibility (85)
Bathroom (77)
Hotel Area (70)
Variety (64)
Room Space (63)
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Traveller Reviews favehotel Hyper Square

Number of reviews per page
20
40
Customer reviews
agus n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Awesome and recommended. Goodssssssssss
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Erni E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Strategic location near malls and tourist attractions, lots of restaurants and easy to find food even until late at night
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1 people find it helpful
Accommodation's Reply
22 Nov 2025
Dear Mr. Ernie E., Thank you for taking the time to share your experience staying at our hotel. We appreciate your positive comments, especially regarding our hotel's location. It is close to shopping malls, tourist attractions, and many restaurants, making it easy to find food until late at night. We are very pleased that our location provides more convenience during your stay. Your kind words are the driving force behind us to maintain and improve the quality of our services and facilities. We look forward to welcoming you back again and providing you with an even better stay experience. Sincerely, Handika Widodo General Manager
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
When I checked in, I ordered takeaway breakfast because I had to rush to the station tomorrow and I ordered it to be picked up at 6:15. But when I called at 6:20, my order wasn't there. Then the receptionist contacted the restaurant and it looked like it wasn't ready yet. Even though I had been picked up by a taxi. Because it took too long, I ended up having to stay. It seems like there was no good coordination and I was very disappointed because I had booked a room with breakfast. If this happened, I would lose out, having paid a lot for breakfast but my order was ignored.
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Accommodation's Reply
22 Nov 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your review. We sincerely appreciate your memorable experience, as your feedback is very important for us to improve our service. We apologize for the inconvenience caused by your takeaway breakfast not being available at the time you requested. This situation highlights a lack of coordination within our team, and we understand how frustrating this inconvenience can be, especially when you are in a rush to get to the station. This inconvenience should not be tolerated, especially when you book a room with breakfast package. We have forwarded this feedback to the relevant team for a thorough evaluation and improvement to our breakfast collection process, to prevent this from happening again. We hope that you will give us the opportunity to welcome you back again soon. We are committed to providing an even better experience and prioritizing your comfort. Sincerely, Handik Widodo, General Manager
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Vika a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
The hotel's location is strategic, very close to the mall, station, and restaurants. The staff is friendly and the cleanliness is very good. The only downside is that the hotel isn't soundproof, so it's a bit disturbing when sleeping.
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Accommodation's Reply
22 Nov 2025
Dear Ms. Vika A., Thank you for choosing our hotel and for taking the time to write a review. We particularly appreciate your location and the services you received during your stay. We are delighted to learn that our hotel’s location and the friendly service from our team were helpful to you. However, we apologize for any inconvenience regarding the soundproofing that did not meet your expectations. Your feedback is very important to us and we will take it into consideration when evaluating and improving the comfort of our rooms in the future. We hope that you will be happy to have you back with us again in the future. We are committed to providing an even better experience for your next visit. Best regards, Handika Widodo, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
the hotel is inside mall/shopping complex. if you're on business trip this would be ideal. bandung as a city is packed with traffic jam, so you need to pay extra attention to the location and where you'd be going
2 people find it helpful
Accommodation's Reply
22 Nov 2025
Dear Our Valued Guest, Thank you for choosing our hotel and for taking the time to share your review. We sincerely appreciate your feedback and the opportunity to hear your impressions. We are pleased to know that our location within a shopping complex provided convenience during your stay, especially for business purposes. Bandung is indeed known for its heavy traffic, and we truly understand how important it is for guests to stay in a strategic area that supports their mobility and activities throughout the city. We look forward to welcoming you back on your next trip to Bandung. We remain committed to providing an even better and more efficient experience for your future stays. Sincerely, Handik Widodo General Manager
T***k
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
it's awesome how popular hotel takes place on the one of the popular area in Bandung, too
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Accommodation's Reply
22 Nov 2025
Dear Guest, Thank you for choosing our hotel and for taking the time to share your review. We truly appreciate your positive feedback and the opportunity to hear your thoughts. We are delighted to know that our hotel's presence in one of Bandung’s most popular areas contributed positively to your experience. Our strategic location is indeed one of our strengths, and we are pleased that it added convenience and enjoyment during your stay. We look forward to welcoming you back on your next visit to Bandung, and we remain committed to providing an even better experience in the future. Sincerely, Handik Widodo General Manager
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Teddy f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
The AC remote is broken, the TV sound is bad, the bathroom is not clean, and the room is not clean.
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2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Teddy F., Thank you for choosing our hotel for your stay and for taking the time to write a review. We greatly appreciate your feedback, as every guest's feedback is important to us in improving the quality of our services and facilities. We apologize for the inconvenience you experienced during your stay, particularly regarding the malfunctioning air conditioner and TV remote, as well as the cleanliness of the room and bathroom which was not up to our standards. We sincerely apologize for this mistake and understand that your comfort may have been reduced during your stay. This incident does not reflect our commitment to providing a clean and comfortable guest experience for all our guests. We have subsequently conducted a thorough inspection of our room facilities and reiterated our cleanliness and maintenance standards to all our housekeeping and technical staff. We once again apologize for any inconvenience this may have caused and thank you for your attention and feedback, which will help us to improve further. Sincerely, Handik Widodo, General Manager
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L***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Have a very good experience. A hotel with an affordable price and great location, you’ll find anything you need near the hotel (minimarket, restaurant, mall, etc).
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to share your wonderful experience. We’re truly delighted to know that you had a pleasant stay and found our hotel to offer both great value and convenience. Feedback like yours motivates us to continue delivering the best possible service to all our guests. We’re pleased that our strategic location made your stay even more enjoyable, with easy access to nearby amenities such as minimarkets, restaurants, and shopping malls. Providing comfort and convenience at an affordable price is something our team strives for every day, and it’s rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. It will be our pleasure to serve you again and ensure your stay is just as comfortable and enjoyable as before. Warm regards, Handik Widodo General Manager
O***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Office friends agreed to come here again.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to write us a review. We are delighted that you and your colleagues had a great experience during your stay with us. Such positive feedback motivates our team to continue to strive to provide the best service. We are proud that the atmosphere, service and amenities we provide have made such a positive impression that your colleagues are planning to return. The satisfaction of both individuals and groups is our top priority and we will continue to strive to maintain and improve our service standards. We hope that you and your colleagues will have the opportunity to stay with us again soon. We look forward to welcoming you back for an even more comfortable and memorable experience. Best regards, Handika Widodo General Manager
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O***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The perfect choice for our business trip. The location is strategic 😀
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your experience. We highly appreciate your positive review, which motivates us to continue providing the best service to all our guests, especially those traveling on business. We are delighted to know that our hotel is the right choice for your business trip and that our convenient location makes it easy to travel around the city. Convenience and efficiency for business guests are one of our key priorities. We hope that you and your team will entrust us with your next business trip. We look forward to welcoming you back with even better service and a more memorable stay. Sincerely, Handika Widodo General Manager
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O***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I love it, it's been my second time here. It's easy to access and clean.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel again and for taking the time to write us a review. We appreciate your trust in our hotel for your repeated stays. Such comments are a great motivation for our entire team to maintain and improve the quality of our services. We are glad that you were satisfied with our hotel's cleanliness and our strategic location. The convenience of our guests' access to various places around the hotel is one of the advantages that we always hold dear. We hope that you will continue to choose our hotel as your first choice for your next visit. We look forward to welcoming you back again with even better service and an enjoyable stay experience. Best regards, Handika Widodo General Manager
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inawatiningsih
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The location is very pleasant. Close to malls and culinary attractions.
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Accommodation's Reply
16 Oct 2025
Dear Ms. Inawatiningsih, Thank you for choosing our hotel and for taking the time to share your experience. We greatly appreciate your positive review, which is an inspiration for us to continue providing the best service to all our guests. We are very pleased to hear that you enjoyed our convenient location near shopping malls and many restaurants. We are committed to providing comfort and convenience to ensure that all our guests enjoy a comfortable and enjoyable stay. We hope that you will be honored to have us back in the future. We look forward to welcoming you back with even better service and more memorable experiences. Best regards, Handika Widodo General Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel's location is strategic, being close to Bandung's second-largest and most comprehensive mall. Breakfast is also a treat to enjoy.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to write us a positive review. We sincerely appreciate your pleasant stay with us and are delighted to hear that your visit was a memorable one. We are delighted that you enjoyed our hotel’s location, close to one of the largest and most comprehensive shopping malls in Bandung. We are also delighted to know that our breakfast was served in a vibrant atmosphere, a testament to our team’s success in delivering a wonderful breakfast experience to our guests. We hope that you will have the pleasure of staying with us again on your next visit to Bandung. We look forward to welcoming you back with even more friendly service and memorable experiences. Sincerely, Handika Widodo General Manager
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Will come here again if I go to Bandung, location is ok, staff service is ok, room is suitable
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Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your experience. We greatly appreciate your appreciation. We are pleased to know that our strategic location, excellent staff service, and the rooms that met your expectations have provided a comfortable stay. This motivates us to continue maintaining the quality of our services and facilities. We hope you will return to our hotel whenever you visit Bandung. We will be happy to welcome you and provide an even more enjoyable experience. Sincerely, Handik Widodo, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff and security were very friendly and helpful with our needs, and the location is also opposite the mall and close to the food court.
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel as your place to stay and taking the time to leave a review. We greatly appreciate your appreciation, as it is a great encouragement for us to continue maintaining the quality of our service. We are pleased to know that you felt helped by the friendliness of our staff and security, and felt comfortable with the hotel's strategic location across from the mall and close to the food court. This is indeed one of our advantages in providing convenience for every guest. We hope you will be pleased to stay with us again in the future. We are ready to welcome you with even better service to make every stay even more enjoyable. Best regards, Handik Widodo, General Manager
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d***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Book a room facing south, it's really nice
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel as your place to stay and taking the time to share your review. We greatly appreciate your appreciation, as it motivates us to continue providing the best service. We are pleased to know that you enjoyed your stay in a south-facing room. Guest comfort and satisfaction are our top priorities, and we will share this positive comment with the team as encouragement to always maintain the quality of our service. We hope you will be pleased to stay with us again in the future. We look forward to welcoming you back with even better service to make your stay even more memorable. Best regards, Handik Widodo, General Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The location is strategic and safe for spacious and free parking.
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel as your place to stay and taking the time to leave a review. We greatly appreciate your appreciation, as it encourages us to continue improving our services. We are pleased to know that you were satisfied with the hotel's strategic location and spacious, free parking area, which provided a sense of security and comfort during your stay. This is indeed one of the facilities we provide to support our guests' needs. We hope you will be pleased to stay with us again in the future. We are ready to welcome you with better service to make every stay even more enjoyable. Best regards, Handik Widodo, General Manager
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Erni E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Comfortable hotel near the mall, easy to find food, friendly staff
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Accommodation's Reply
30 Sep 2025
Dear Erni E, Thank you for choosing our hotel as your place to stay and taking the time to provide a valuable review. We greatly appreciate your appreciation, as it motivates us to continue improving our services. We are pleased to know that you felt comfortable during your stay, enjoyed the hotel's strategic location near the mall, making it easy to find food, and received friendly service from our staff. Positive comments like this will be a great encouragement for our team to continue maintaining the standards of service and facilities. We hope that you, Erni, will be pleased to stay with us again in the future. We are ready to welcome you with even better service to make your stay even more enjoyable. Sincerely, Handik Widodo, General Manager
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B***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Near culinary spots and malls. It's delicious.
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Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Thank you for choosing our hotel as your place to stay and for taking the time to provide a short, valuable review. Every comment from our guests is a motivation for us to always maintain the quality of our services and facilities. We are pleased to know that you enjoyed the hotel's strategic location close to culinary centers and malls, which added to the comfort and experience during your stay. Positive reviews like this motivate our team to continue providing the best service. We hope you will be pleased to stay with us again in the future, so you can experience even better comfort and service. Your presence will always be a source of pride for us. Sincerely, Handik Widodo, General Manager
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R***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
The food just doesn't taste good. It's better to try it with the manager.
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your review. Guest feedback is crucial for us to continuously improve our services and facilities. We apologize if the food we served did not meet your expectations. We will seriously consider your suggestion to have the food tasted by the manager as an evaluation step to improve the quality of our food. We hope you will return to stay with us again in the future, so we can provide an even better experience, including in terms of food quality. Sincerely, Handik Widodo, General Manager
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Exterior 4 favehotel Hyper Square

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews favehotel Hyper Square

Traveloka (6,364)
Other sources (100)
8.3
Very Good
From 6,364 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.0

Location

8.7

Service and Facilites

8.3

People often mention about favehotel Hyper Square
All
Surroundings (111)
Staff Friendliness (92)
Bedroom (91)
Ambiance (88)
Distance to City Center (86)
Accessibility (85)
Bathroom (77)
Hotel Area (70)
Variety (64)
Room Space (63)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews favehotel Hyper Square

Number of reviews per page
20
40
Customer reviews
agus n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Awesome and recommended. Goodssssssssss
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Erni E.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Strategic location near malls and tourist attractions, lots of restaurants and easy to find food even until late at night
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1 people find it helpful
Accommodation's Reply
22 Nov 2025
Dear Mr. Ernie E., Thank you for taking the time to share your experience staying at our hotel. We appreciate your positive comments, especially regarding our hotel's location. It is close to shopping malls, tourist attractions, and many restaurants, making it easy to find food until late at night. We are very pleased that our location provides more convenience during your stay. Your kind words are the driving force behind us to maintain and improve the quality of our services and facilities. We look forward to welcoming you back again and providing you with an even better stay experience. Sincerely, Handika Widodo General Manager
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E***y
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
When I checked in, I ordered takeaway breakfast because I had to rush to the station tomorrow and I ordered it to be picked up at 6:15. But when I called at 6:20, my order wasn't there. Then the receptionist contacted the restaurant and it looked like it wasn't ready yet. Even though I had been picked up by a taxi. Because it took too long, I ended up having to stay. It seems like there was no good coordination and I was very disappointed because I had booked a room with breakfast. If this happened, I would lose out, having paid a lot for breakfast but my order was ignored.
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Accommodation's Reply
22 Nov 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your review. We sincerely appreciate your memorable experience, as your feedback is very important for us to improve our service. We apologize for the inconvenience caused by your takeaway breakfast not being available at the time you requested. This situation highlights a lack of coordination within our team, and we understand how frustrating this inconvenience can be, especially when you are in a rush to get to the station. This inconvenience should not be tolerated, especially when you book a room with breakfast package. We have forwarded this feedback to the relevant team for a thorough evaluation and improvement to our breakfast collection process, to prevent this from happening again. We hope that you will give us the opportunity to welcome you back again soon. We are committed to providing an even better experience and prioritizing your comfort. Sincerely, Handik Widodo, General Manager
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Vika a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
The hotel's location is strategic, very close to the mall, station, and restaurants. The staff is friendly and the cleanliness is very good. The only downside is that the hotel isn't soundproof, so it's a bit disturbing when sleeping.
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Accommodation's Reply
22 Nov 2025
Dear Ms. Vika A., Thank you for choosing our hotel and for taking the time to write a review. We particularly appreciate your location and the services you received during your stay. We are delighted to learn that our hotel’s location and the friendly service from our team were helpful to you. However, we apologize for any inconvenience regarding the soundproofing that did not meet your expectations. Your feedback is very important to us and we will take it into consideration when evaluating and improving the comfort of our rooms in the future. We hope that you will be happy to have you back with us again in the future. We are committed to providing an even better experience for your next visit. Best regards, Handika Widodo, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
the hotel is inside mall/shopping complex. if you're on business trip this would be ideal. bandung as a city is packed with traffic jam, so you need to pay extra attention to the location and where you'd be going
2 people find it helpful
Accommodation's Reply
22 Nov 2025
Dear Our Valued Guest, Thank you for choosing our hotel and for taking the time to share your review. We sincerely appreciate your feedback and the opportunity to hear your impressions. We are pleased to know that our location within a shopping complex provided convenience during your stay, especially for business purposes. Bandung is indeed known for its heavy traffic, and we truly understand how important it is for guests to stay in a strategic area that supports their mobility and activities throughout the city. We look forward to welcoming you back on your next trip to Bandung. We remain committed to providing an even better and more efficient experience for your future stays. Sincerely, Handik Widodo General Manager
T***k
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
it's awesome how popular hotel takes place on the one of the popular area in Bandung, too
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Accommodation's Reply
22 Nov 2025
Dear Guest, Thank you for choosing our hotel and for taking the time to share your review. We truly appreciate your positive feedback and the opportunity to hear your thoughts. We are delighted to know that our hotel's presence in one of Bandung’s most popular areas contributed positively to your experience. Our strategic location is indeed one of our strengths, and we are pleased that it added convenience and enjoyment during your stay. We look forward to welcoming you back on your next visit to Bandung, and we remain committed to providing an even better experience in the future. Sincerely, Handik Widodo General Manager
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Teddy f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
The AC remote is broken, the TV sound is bad, the bathroom is not clean, and the room is not clean.
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2 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear Teddy F., Thank you for choosing our hotel for your stay and for taking the time to write a review. We greatly appreciate your feedback, as every guest's feedback is important to us in improving the quality of our services and facilities. We apologize for the inconvenience you experienced during your stay, particularly regarding the malfunctioning air conditioner and TV remote, as well as the cleanliness of the room and bathroom which was not up to our standards. We sincerely apologize for this mistake and understand that your comfort may have been reduced during your stay. This incident does not reflect our commitment to providing a clean and comfortable guest experience for all our guests. We have subsequently conducted a thorough inspection of our room facilities and reiterated our cleanliness and maintenance standards to all our housekeeping and technical staff. We once again apologize for any inconvenience this may have caused and thank you for your attention and feedback, which will help us to improve further. Sincerely, Handik Widodo, General Manager
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L***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Have a very good experience. A hotel with an affordable price and great location, you’ll find anything you need near the hotel (minimarket, restaurant, mall, etc).
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to share your wonderful experience. We’re truly delighted to know that you had a pleasant stay and found our hotel to offer both great value and convenience. Feedback like yours motivates us to continue delivering the best possible service to all our guests. We’re pleased that our strategic location made your stay even more enjoyable, with easy access to nearby amenities such as minimarkets, restaurants, and shopping malls. Providing comfort and convenience at an affordable price is something our team strives for every day, and it’s rewarding to know that we met your expectations. We look forward to welcoming you back on your next visit. It will be our pleasure to serve you again and ensure your stay is just as comfortable and enjoyable as before. Warm regards, Handik Widodo General Manager
O***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Office friends agreed to come here again.
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1 people find it helpful
Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to write us a review. We are delighted that you and your colleagues had a great experience during your stay with us. Such positive feedback motivates our team to continue to strive to provide the best service. We are proud that the atmosphere, service and amenities we provide have made such a positive impression that your colleagues are planning to return. The satisfaction of both individuals and groups is our top priority and we will continue to strive to maintain and improve our service standards. We hope that you and your colleagues will have the opportunity to stay with us again soon. We look forward to welcoming you back for an even more comfortable and memorable experience. Best regards, Handika Widodo General Manager
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O***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The perfect choice for our business trip. The location is strategic 😀
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your experience. We highly appreciate your positive review, which motivates us to continue providing the best service to all our guests, especially those traveling on business. We are delighted to know that our hotel is the right choice for your business trip and that our convenient location makes it easy to travel around the city. Convenience and efficiency for business guests are one of our key priorities. We hope that you and your team will entrust us with your next business trip. We look forward to welcoming you back with even better service and a more memorable stay. Sincerely, Handika Widodo General Manager
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O***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
I love it, it's been my second time here. It's easy to access and clean.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel again and for taking the time to write us a review. We appreciate your trust in our hotel for your repeated stays. Such comments are a great motivation for our entire team to maintain and improve the quality of our services. We are glad that you were satisfied with our hotel's cleanliness and our strategic location. The convenience of our guests' access to various places around the hotel is one of the advantages that we always hold dear. We hope that you will continue to choose our hotel as your first choice for your next visit. We look forward to welcoming you back again with even better service and an enjoyable stay experience. Best regards, Handika Widodo General Manager
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inawatiningsih
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The location is very pleasant. Close to malls and culinary attractions.
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Accommodation's Reply
16 Oct 2025
Dear Ms. Inawatiningsih, Thank you for choosing our hotel and for taking the time to share your experience. We greatly appreciate your positive review, which is an inspiration for us to continue providing the best service to all our guests. We are very pleased to hear that you enjoyed our convenient location near shopping malls and many restaurants. We are committed to providing comfort and convenience to ensure that all our guests enjoy a comfortable and enjoyable stay. We hope that you will be honored to have us back in the future. We look forward to welcoming you back with even better service and more memorable experiences. Best regards, Handika Widodo General Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel's location is strategic, being close to Bandung's second-largest and most comprehensive mall. Breakfast is also a treat to enjoy.
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Accommodation's Reply
16 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to write us a positive review. We sincerely appreciate your pleasant stay with us and are delighted to hear that your visit was a memorable one. We are delighted that you enjoyed our hotel’s location, close to one of the largest and most comprehensive shopping malls in Bandung. We are also delighted to know that our breakfast was served in a vibrant atmosphere, a testament to our team’s success in delivering a wonderful breakfast experience to our guests. We hope that you will have the pleasure of staying with us again on your next visit to Bandung. We look forward to welcoming you back with even more friendly service and memorable experiences. Sincerely, Handika Widodo General Manager
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Will come here again if I go to Bandung, location is ok, staff service is ok, room is suitable
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Accommodation's Reply
01 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your experience. We greatly appreciate your appreciation. We are pleased to know that our strategic location, excellent staff service, and the rooms that met your expectations have provided a comfortable stay. This motivates us to continue maintaining the quality of our services and facilities. We hope you will return to our hotel whenever you visit Bandung. We will be happy to welcome you and provide an even more enjoyable experience. Sincerely, Handik Widodo, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff and security were very friendly and helpful with our needs, and the location is also opposite the mall and close to the food court.
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel as your place to stay and taking the time to leave a review. We greatly appreciate your appreciation, as it is a great encouragement for us to continue maintaining the quality of our service. We are pleased to know that you felt helped by the friendliness of our staff and security, and felt comfortable with the hotel's strategic location across from the mall and close to the food court. This is indeed one of our advantages in providing convenience for every guest. We hope you will be pleased to stay with us again in the future. We are ready to welcome you with even better service to make every stay even more enjoyable. Best regards, Handik Widodo, General Manager
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d***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Book a room facing south, it's really nice
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel as your place to stay and taking the time to share your review. We greatly appreciate your appreciation, as it motivates us to continue providing the best service. We are pleased to know that you enjoyed your stay in a south-facing room. Guest comfort and satisfaction are our top priorities, and we will share this positive comment with the team as encouragement to always maintain the quality of our service. We hope you will be pleased to stay with us again in the future. We look forward to welcoming you back with even better service to make your stay even more memorable. Best regards, Handik Widodo, General Manager
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Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The location is strategic and safe for spacious and free parking.
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel as your place to stay and taking the time to leave a review. We greatly appreciate your appreciation, as it encourages us to continue improving our services. We are pleased to know that you were satisfied with the hotel's strategic location and spacious, free parking area, which provided a sense of security and comfort during your stay. This is indeed one of the facilities we provide to support our guests' needs. We hope you will be pleased to stay with us again in the future. We are ready to welcome you with better service to make every stay even more enjoyable. Best regards, Handik Widodo, General Manager
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Erni E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Comfortable hotel near the mall, easy to find food, friendly staff
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Accommodation's Reply
30 Sep 2025
Dear Erni E, Thank you for choosing our hotel as your place to stay and taking the time to provide a valuable review. We greatly appreciate your appreciation, as it motivates us to continue improving our services. We are pleased to know that you felt comfortable during your stay, enjoyed the hotel's strategic location near the mall, making it easy to find food, and received friendly service from our staff. Positive comments like this will be a great encouragement for our team to continue maintaining the standards of service and facilities. We hope that you, Erni, will be pleased to stay with us again in the future. We are ready to welcome you with even better service to make your stay even more enjoyable. Sincerely, Handik Widodo, General Manager
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B***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Near culinary spots and malls. It's delicious.
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Accommodation's Reply
25 Sep 2025
Dear Our Valued Guest, Thank you for choosing our hotel as your place to stay and for taking the time to provide a short, valuable review. Every comment from our guests is a motivation for us to always maintain the quality of our services and facilities. We are pleased to know that you enjoyed the hotel's strategic location close to culinary centers and malls, which added to the comfort and experience during your stay. Positive reviews like this motivate our team to continue providing the best service. We hope you will be pleased to stay with us again in the future, so you can experience even better comfort and service. Your presence will always be a source of pride for us. Sincerely, Handik Widodo, General Manager
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R***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
The food just doesn't taste good. It's better to try it with the manager.
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Accommodation's Reply
30 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel and taking the time to share your review. Guest feedback is crucial for us to continuously improve our services and facilities. We apologize if the food we served did not meet your expectations. We will seriously consider your suggestion to have the food tasted by the manager as an evaluation step to improve the quality of our food. We hope you will return to stay with us again in the future, so we can provide an even better experience, including in terms of food quality. Sincerely, Handik Widodo, General Manager
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