How many rooms are available at FUGO Hotel Samarinda (BigMall)?

FUGO Hotel Samarinda (BigMall) has 245.

Does FUGO Hotel Samarinda (BigMall) have parking?

Yes, FUGO Hotel Samarinda (BigMall) does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

Does FUGO Hotel Samarinda (BigMall) have a swimming pool?

Yes, FUGO Hotel Samarinda (BigMall) does have a swimming pool

What do past guests say about FUGO Hotel Samarinda (BigMall)?

Traveloka users who have stayed at FUGO Hotel Samarinda (BigMall) have praised its Room Comfort, Location, Cleanliness.

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FUGO Hotel Samarinda (BigMall)

Name: FUGO Hotel Samarinda (BigMall)
Address: JI. Untung Suropati No. 08, Sungai Kunjang, Samarinda, Kalimantan Timur, Indonesia, 75243, JI. Untung Suropati No. 08, Kalimantan Timur, 75243, Indonesia
Rating: 9.4

Hotels

Preferred Partner Plus

9.4

/10

Exceptional

855 reviews

What Guests Say About Their Stay

Bedroom (174)

Ambiance (168)

Room Space (162)

Hotel Area (158)

Y***P

10.0

/ 10

It was an amazing experience! Kudos to the whole team. Would be back anytime soon.

R***i

10.0

/ 10

I had a good experience. Ambiance/Facilities: The hotel has a modern yet cozy atmosphere, with clean and well-maintained facilities. The lobby was spacious and welcoming, and the room was elegantly designed, complete with all the essentials—fast Wi-Fi, comfortable bedding, and a well-equipped bathroom. Food: The food at the hotel was excellent. I especially enjoyed the breakfast buffet, which offered a wide variety of both local and international dishes. Everything was fresh and flavorful. Staff Assistance: The hotel staff were friendly, professional, and always ready to help. They responded quickly to requests and offered local recommendations that greatly enhanced my trip. Highlights: What truly stood out was the rooftop pool with a stunning view of the city skyline. The complimentary welcome drink and the efficient room service also added a nice touch to the overall experience. Price: For the level of service and facilities provided, I believe the price was very reasonable and offered good value for money. Location: The hotel is conveniently located near [e.g., shopping malls, tourist attractions, public transport], making it an ideal base for exploring the city or attending meetings.

E***o

10.0

/ 10

Situated next to Big Mall, the lounge is a good place for a business meeting. They have a dedicated smoking floor with an outside balcony (not in the room). The food and the price are good. Definitely my first choice for a trip to Samarinda.

David O.

10.0

/ 10

Stepping through the lobby, it was a very welcoming atmosphere, a beautiful reception area with a big screen on the back (the theme was Eid when we visited). The staff throughout the hotel were very professional, friendly, and extremely helpful. They were always greeting and smiling at us. The breakfast was amazing. The location of the hotel is great (inside the mall). The room was very spacious and well equipped with all essentials and a fantastic view (Mahakam River). Will be back soon..😀

Abdul F. M.

10.0

/ 10

World class hotel! Hotel was smooth and comfy. The food for breakfast was lovely with so many Asian food and Western choice.

In the Area

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JI. Untung Suropati No. 08, Sungai Kunjang, Samarinda, Kalimantan Timur, Indonesia, 75243

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Highlights at This Property

As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.

Great value in its class

High-quality service

FUGO Hotel Samarinda (BigMall) is located in area / city Kunjang River. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around FUGO Hotel Samarinda (BigMall)

JI. Untung Suropati No. 08, Sungai Kunjang, Samarinda, Kalimantan Timur, Indonesia, 75243

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Location

FUGO Hotel Samarinda (BigMall) is located in area / city Kunjang River.

About FUGO Hotel Samarinda (BigMall)

From business event to corporate gathering, FUGO Hotel Samarinda (BigMall) provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, FUGO Hotel Samarinda (BigMall) is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at FUGO Hotel Samarinda (BigMall), a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at FUGO Hotel Samarinda (BigMall) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

FUGO Hotel Samarinda (BigMall) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at FUGO Hotel Samarinda (BigMall) will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from FUGO Hotel Samarinda (BigMall) exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

FUGO Hotel Samarinda (BigMall) is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at FUGO Hotel Samarinda (BigMall).

All facilities in FUGO Hotel Samarinda (BigMall)

Bar, Cafe and Lounge

Swimming Pool

Functional Hall

Lobby

Exterior

Food and Drinks

Restaurant with AC
A la carte breakfast
Bar
Breakfast
Breakfast (surcharge)
Cafe
Continental breakfast
Early bird breakfast
Poolside bar
Snacks

In-room Facilities

Bathrobe
Bathtub
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Luggage storage
Newspaper
Tours

General

AC
Ballroom
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Photocopier
PRINTER
Projector

Things to Do

Fitness center
Garden
Massage
Outdoor pool
Spa
Steam room

Public Facilities

Restaurant
Breakfast restaurant
Safety deposit box
WiFi in public area

Accessibilty

Accessible parking
Disabled access friendly
Wheelchair accessible

Family-friendly Facilities

Children club (surcharge)
Children pool

Nearby Facilities

Gift shop
Shops

Kids and Pets

Babysitting

Connectivity

Free WiFi

Accommodation Policy & General Information in FUGO Hotel Samarinda (BigMall)

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Voucher. The required documents can be in the form of soft copy.

General Check-in Instructions

- ID Card - Reservation Voucher - +62 5172 6888 ( Reservation Agent )

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at FUGO Hotel Samarinda (BigMall)	245
Number of floors in FUGO Hotel Samarinda (BigMall)	15
Another facilities in FUGO Hotel Samarinda (BigMall)	Restaurant with AC, A la carte breakfast, Bar, Breakfast, Breakfast (surcharge)

Frequently asked questions about FUGO Hotel Samarinda (BigMall)

What are available facilities at FUGO Hotel Samarinda (BigMall)?

There are top facilites at FUGO Hotel Samarinda (BigMall) such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at FUGO Hotel Samarinda (BigMall)?

The standard check-in time at FUGO Hotel Samarinda (BigMall) is starting from From 14:00 while the latest check-out time is at Before 12:00

Does FUGO Hotel Samarinda (BigMall) provide breakfast?

Yes, FUGO Hotel Samarinda (BigMall) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of FUGO Hotel Samarinda (BigMall)?

FUGO Hotel Samarinda (BigMall) has a 4.0-star rating.

How many floors does FUGO Hotel Samarinda (BigMall) have?

FUGO Hotel Samarinda (BigMall) has 15.

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FUGO Hotel Samarinda (BigMall) reviews and ratings

Overall Ratings & Reviews FUGO Hotel Samarinda (BigMall)

Traveloka (849)

Other sources (6)

9.4

Exceptional

From 849 reviews

Provided by travellers on

Cleanliness

9.3

Room Comfort

9.4

Meal

9.3

Location

9.4

Service and Facilites

9.3

People often mention about FUGO Hotel Samarinda (BigMall)

All

Bedroom (135)

Ambiance (123)

Room Space (121)

Staff Friendliness (119)

Hotel Area (111)

Variety (105)

Accessibility (104)

Bathroom (104)

Family Friendly (100)

Taste (100)

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Traveller Reviews FUGO Hotel Samarinda (BigMall)

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Customer reviews

S***h

Staycation

8.5

/10

Reviewed 4 day(s) ago

Good and friendly service. Satisfactory facilities.

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cindy

10.0

/10

Reviewed 1 week(s) ago

The best hotel in Samarinda is Fugo

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cindy

10.0

/10

Reviewed 1 week(s) ago

Second time staying here and very very satisfactory.

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a***s

10.0

/10

Reviewed 1 week(s) ago

Large spacious room, comfortable atmosphere

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Verified Traveler

Leisure

8.5

/10

Reviewed 1 week(s) ago

The hotel staff is friendly and pleasant

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J***a

9.6

/10

Reviewed 2 week(s) ago

Overall everything was impressive, good and nice, unfortunately the security guard was much friendlier than the receptionist, thanks fugo!

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P***i

10.0

/10

Reviewed 2 week(s) ago

The service is good now, keep it up and improve.

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S***l

Business

6.7

/10

Reviewed 2 week(s) ago

Stayed 3 nights in Fugo Hotel Samarinda and i don’t have any issue with the room and the FnBs actually, but I am REALLY insulted with the behavior of one of their staff in the hotel lobby. They provided a Yamaha baby grand in the lobby which can be played by “a professional”. I played it on my first night and got no issue, but on Saturday, their staff approached me and told me that the piano just can be played by a “professional” and asked me if I was a professional piano player. For your context, I am classically-trained on piano for 9+ years until pre-conservatory program, so I assume that I could play the piano. After answering that I could professionally play piano, their staff asked for my piano certification, like WHAT FOR DUDE???!!? after I prepared my scanned piano certificate, that staff suddenly disappeared he never existed😂😂 I think That’s not the right way (and it was very rude way) to handle your guest tho, even if your standard told u so. anw, i think u guys need to clean the piano, since u guys never opened the lid (i opened the lid since I know how to “professionally” open a grand piano🤭 Other than that, the hotel is really good and got a nice view over Mahakam River

1 people find it helpful

S***l

Business

6.7

/10

Reviewed 2 week(s) ago

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a***r

10.0

/10

Reviewed 2 week(s) ago

Recommended... For business and family trips

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r***a

Business

8.5

/10

Reviewed 2 week(s) ago

Close to shopping centers. Friendly and prompt staff. Standard breakfast.

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n***a

Business

8.5

/10

Reviewed 3 week(s) ago

All staff are friendly and kind

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Philip T.

Business

10.0

/10

Reviewed 3 week(s) ago

Overall is very satisfying, thank you Fugo Hotel, thank you Traveloka!

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Philip T.

Business

10.0

/10

Reviewed 3 week(s) ago

Overall very satisfying, thank you Fugo Hotel, thank you Traveloka!

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r***a

Business

8.5

/10

Reviewed 3 week(s) ago

The hotel's location is convenient to everything, close to shopping centers and next to the Barito River. Excellent and pleasant service.

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Johanes D. M.

Staycation

10.0

/10

Reviewed 3 week(s) ago

Very good according to the price

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S***i

Staycation

10.0

/10

Reviewed 3 week(s) ago

The rooms are clean and spacious, the hotel staff are friendly, fast response, very close to the mall, the food is varied and delicious.

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H***i

Staycation

9.4

/10

Reviewed 4 week(s) ago

the atmosphere is nice, calm, clean and the view is also nice

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S***a

8.3

/10

Reviewed 5 week(s) ago

The room's AC isn't cold. The temperature setting isn't working.

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1 people find it helpful

R***i

9.1

/10

Reviewed 6 week(s) ago

The staff was friendly. Unfortunately, the room wasn't very clean. The carpet was dirty and full of small pieces of trash. The bathroom smelled unpleasant. Yesterday, after swimming, I wanted to have breakfast again, and they allowed me to. It was already past 10 a.m., but they still served me kindly and didn't rush me. Best🫶🏻

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.