Grand Basko Hotel Padang

Hotels
7.9
/10
Pleasant
3,664 reviews

What Guests Say About Their Stay

Staff Friendliness (121)
Distance To City Center (113)
Accessibility (113)
Room Space (111)
Verified Traveler
9.4
/ 10
I had a wonderful experience staying at Grand Basko Hotel. The check-in process was smooth and the staff were very friendly and professional. The room was spacious, clean, and had a beautiful sea view. The bed was extremely comfortable, and housekeeping did an excellent job every day. The breakfast buffet had a wide selection of local and international dishes, all fresh and delicious. I especially loved the fresh pastries and tropical fruits. The hotel facilities were also top-notch – the pool was clean and relaxing, and the gym was well-equipped. The location is perfect, just a short walk to the beach and nearby restaurants. I really appreciated the hotel’s shuttle service to the city center as well. Overall, I would highly recommend this hotel to anyone looking for a comfortable, relaxing, and memorable stay. Definitely coming back on my next trip!
Bella A. T.
9.7
/ 10
Pemandangan dari kamar bagus, langsung city view keren, kamarnya bersih, fasilitas hotelnya juga lengkap, pegawai ramah-ramah semua, untuk harga kamarnya murah, ada fasilitas bathtub juga, untuk harga segitu termasuk murah untuk kamar yang punya fasilitas lengkap dan bersih seperti ini.
muhammad i. t.
9.4
/ 10
Comfortable hotel, adjacent to a shopping center, and close to Pintu Air Station. The staff were very friendly during check-in and check-out.
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Cindy C.
9.4
/ 10
The hotel staff was very friendly and always willing to help. They always answered the phone and responded politely and kindly. They even accepted my requests and fulfilled them. Thank you, it was a pleasure staying here. I'll come back for another staycation 🥰
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W***i
10.0
/ 10
comfortable room. the food in the restaurant is varied, delicious. can also have breakfast as much as you like. the swimming pool is also quite large. the staff is friendly and ready to help.
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In the Area
See Map
Jl. Prof. Dr. Hamka No. 2A, Padang Utara, Padang, Sumatera Barat, Indonesia, 25132

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Premier Basko Hotel Padang Grand Basko Hotel Padang is located in area / city North Padang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Basko Hotel Padang

Jl. Prof. Dr. Hamka No. 2A, Padang Utara, Padang, Sumatera Barat, Indonesia, 25132
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Lobby Grand Basko Hotel Padang
Exterior 2 Grand Basko Hotel Padang

Discover More About Grand Basko Hotel Padang

note: hotel was previously named Premier Basko Hotel Padang

Location


Grand Basko Hotel Padang is located in area / city North Padang.

About Grand Basko Hotel Padang

From business event to corporate gathering, Grand Basko Hotel Padang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Grand Basko Hotel Padang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Grand Basko Hotel Padang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Grand Basko Hotel Padang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Grand Basko Hotel Padang is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Grand Basko Hotel Padang will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Basko Hotel Padang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Grand Basko Hotel Padang.

All facilities in Grand Basko Hotel Padang

Functional Hall Grand Basko Hotel Padang
Functional Hall
Lobby Grand Basko Hotel Padang
Lobby
Accommodation Services Grand Basko Hotel Padang
Accommodation Services
Exterior Grand Basko Hotel Padang
Exterior
Bedroom Grand Basko Hotel Padang
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Dining area

General

  • AC
  • Ballroom
  • Banquet
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Garden
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • TV lounge

In-room Facilities

  • Bathtub
  • Desk
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Area shuttle with surcharge
  • Secure parking
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Billiard

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Basko Hotel Padang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Basko Hotel Padang
150
Number of floors in Grand Basko Hotel Padang
7
Another facilities in Grand Basko Hotel Padang
Bellhop, Concierge, Express check-in, Front desk, 24-hour Receptionist

Frequently asked questions about Grand Basko Hotel Padang

What are available facilities at Grand Basko Hotel Padang?
There are top facilites at Grand Basko Hotel Padang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Basko Hotel Padang?
The standard check-in time at Grand Basko Hotel Padang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Basko Hotel Padang provide breakfast?
Yes, Grand Basko Hotel Padang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Basko Hotel Padang?
Grand Basko Hotel Padang has a 4.0-star rating.
How many floors does Grand Basko Hotel Padang have?
Grand Basko Hotel Padang has 7.
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More Reviews from Other Guests in Grand Basko Hotel Padang

7.9
Pleasant
From 3,664 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.9

Location

8.4

Service and Facilites

7.8

People often mention about Grand Basko Hotel Padang
All
Staff Friendliness (82)
Bedroom (80)
Ambiance (75)
Distance to City Center (74)
Surroundings (74)
Accessibility (73)
Taste (72)
Room Space (71)
Bathroom (71)
Hotel Area (64)
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Traveller Reviews Grand Basko Hotel Padang

Number of reviews per page
20
40
Customer reviews
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
Amidst floods and natural disasters, staying at Grand Basko was incredibly helpful. Its direct connection to the mall made shopping easy. Plus, the breakfast was delicious. Thanks, Basko!
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M Hasan
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
I recommend staying here because it's next to the mall, offers quicker access to the city, and is close to the airport. Breakfast is also good, varied, and definitely not disappointing.
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Good, good food and good service
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Accommodation's Reply
27 Nov 2025
Dear Management, Grand Basco Hotel Padang, Thank you for your positive review and we look forward to welcoming you back to Grand Basco Hotel Padang. Best regards, Farid Iskandar, Room Manager
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n***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Nice and comfortable hotel near the mall
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Accommodation's Reply
23 Nov 2025
Dear Sir/Madam First of all we from management Grand Basko Hotel padang would like to thank you for the good review that you have given.we hope to welcome you back to Grand Basko Hotel Padang. Regard Farid Iskandar Room Division Manager
Zul H.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel staff was quite friendly, the room was clean and very pleasant.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Zul H., The Grand Basco Hotel Padang Management would like to thank you for your kind words. We look forward to welcoming you back to Grand Basco Hotel Padang. Best regards, Farid Iskandar, Room Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel near city center and clean
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Accommodation's Reply
20 Nov 2025
Dear Management, The management of Grand Basco Hotel would like to thank you for your positive review and we look forward to welcoming you back to Grand Basco Hotel Padang again. Best regards, Farid Iskandar, Room Manager
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J***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 3 week(s) ago
I have asked for a non-smoking room but was given a smoking room. And the room smells like cigarette smoke When I asked to be sterilized by the smell of cigarette smoke, the officer did not come. This is very uncomfortable for
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Accommodation's Reply
13 Nov 2025
Dear Mr/Mrs Firts of all We from management Grand Basko Hotel Padang apologize for the inconvenience during you stay at the Grand Basko Hotel Padang.Thank you for your criticism, sir/madam. We will immediately improve this in the future.We hope to welcome you back to the Grand Basko Hotel Padang again. Regard Farid Iskandar Room Divsion Manager
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you to the staff who were so helpful from check-in to check-out, and to the chef who prepared the food. Keep up the good work and keep improving. Thank you.😁
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Grand Basco Hotel Management, Thank you for your positive review and we look forward to welcoming you back to Grand Basco Hotel Padang. Best regards, Farid Iskandar, Room Manager
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h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It's actually fun, but with a room price of 1.5 million, there's no refrigerator in the room, the carpet is also worn out, there's no special children's pool and the hot water is dirty when filled into the bathtub. Even though in the afternoon it's really nice to see the sunset. It needs to be improved to make it more comfortable.💪
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Accommodation's Reply
06 Nov 2025
Dear Valued Guest, The management of Grand Basco Padang Hotel apologizes for the inconvenience caused during your stay. Thank you for your comments and reviews. We will make improvements immediately. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Services Manager
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Z***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, comfortable rooms, affordable prices, you really have to try it here.
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Accommodation's Reply
06 Nov 2025
Dear Management, Grand Basco Hotel Padang, Thank you for your positive review. We are delighted to have provided you with excellent service during your stay at Grand Basco Hotel Padang and we look forward to welcoming you back to Grand Basco Hotel Padang again. Best regards, Farid Iskandar, Room Manager
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muhammad i. t.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Comfortable hotel, adjacent to a shopping center, and close to Pintu Air Station. The staff were very friendly during check-in and check-out.
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Accommodation's Reply
26 Oct 2025
First of all, Mr. Mohammad, the management of Patong Grand Hotel would like to thank you for your kind comments. We are very pleased that you enjoyed your stay at Patong Grand Hotel and we look forward to welcoming you back to Patong Grand Hotel again. Thank you! A special thanks also to our Housekeeping Manager, Ms. Perry Du Iskandar.
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Maisarotil H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
in the city center, friendly, quiet, delicious food
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Accommodation's Reply
23 Oct 2025
Dear Mr. Maisarotil H., First of all, the management of Grand Basco Padang Hotel would like to thank you for your positive review. We are very pleased to have provided you with excellent service during your stay at Grand Basco Padang Hotel. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Manager
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Mohammad D. F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Service is okay, breakfast is also quite good.
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Accommodation's Reply
16 Oct 2025
Dear Mr. Mohammad D.F., First of all, the management of Grand Basco Padang Hotel would like to thank you for the positive feedback you received during your stay at Grand Basco Padang Hotel. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Manager
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Yuliardi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Easy check-in process, friendly staff, and strategic location. The hotel view is very nice.
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Accommodation's Reply
16 Oct 2025
Dear Mr. Yuliardi S., First of all, the management of Grand Basco Padang Hotel would like to thank you for your positive review. We are very glad that you and your family enjoyed your stay at Grand Basco Padang Hotel. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The location is very strategic, if you want to go to the mall, you only need to walk 5 steps and you will be there. The staff are also very friendly and helpful, and it also works with all the facilities.
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Accommodation's Reply
16 Oct 2025
Sir/Madam, First of all, we, the management of Grand Basco Padang Hotel, would like to thank you for your positive review. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Manager
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N***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
Good service, friendly staff, quick check-in and check-out, but a bit disappointed because I booked a deluxe room for two, and neither room had a bathtub. The room type offered should have one.
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Accommodation's Reply
16 Oct 2025
Dear Grand Basco Hotel Management, We apologize for the inconvenience you experienced during your stay at Grand Basco Hotel. Thank you for your feedback and review. We will evaluate and improve our services in the future. Best regards, Farid Iskandar, Room Manager
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Henny w. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Paporitos Hotel, it's also okay to bring kids
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2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Ms. Henny W.P., First of all, the Grand Basco Hotel Management would like to thank you for your positive review. It is our pleasure to provide the best service to you and your family. We look forward to welcoming you back to Grand Basco Hotel Padang again. Best regards, Farid Iskandar, Room Manager
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P***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 8 week(s) ago
The bathtub doesn't work, the food is just okay,
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Accommodation's Reply
09 Oct 2025
Dear Sir/Madam, We, the management of Grand Basko Hotel, apologize for any inconvenience during your stay at Grand Basko Hotel Padang. We will immediately follow up on your suggestions and criticisms and improve them for the future. Kind Regards, Farid Iskandar, Room Division Manager
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W***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The rooms are spacious and clean, and the service is excellent. Breakfast is delicious, with plenty of choice, and the traditional pastries are quite tasty.
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, First of all, we, the management of Grand Basko Hotel, would like to thank you for your positive review. We look forward to welcoming you back to Grand Basko Hotel Padang. Kind Regards. Farid Iskandar, Room Division Manager
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
It's very comfortable to stay here
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Accommodation's Reply
02 Oct 2025
Dear Sir/Madam, We, the Management of Grand Basko Hotel Padang, would like to thank you for your positive review. We look forward to welcoming you back to Grand Basko Hotel Padang. Regards, Farid Iskandar, Room Division Manager
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Number of reviews per page
20
40

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Bedroom 4 Grand Basko Hotel Padang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.9
Pleasant
From 3,664 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.9

Location

8.4

Service and Facilites

7.8

People often mention about Grand Basko Hotel Padang
All
Staff Friendliness (82)
Bedroom (80)
Ambiance (75)
Distance to City Center (74)
Surroundings (74)
Accessibility (73)
Taste (72)
Room Space (71)
Bathroom (71)
Hotel Area (64)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Grand Basko Hotel Padang

Number of reviews per page
20
40
Customer reviews
I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 day(s) ago
Amidst floods and natural disasters, staying at Grand Basko was incredibly helpful. Its direct connection to the mall made shopping easy. Plus, the breakfast was delicious. Thanks, Basko!
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Find this review helpful?
M Hasan
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
I recommend staying here because it's next to the mall, offers quicker access to the city, and is close to the airport. Breakfast is also good, varied, and definitely not disappointing.
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
Good, good food and good service
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Accommodation's Reply
27 Nov 2025
Dear Management, Grand Basco Hotel Padang, Thank you for your positive review and we look forward to welcoming you back to Grand Basco Hotel Padang. Best regards, Farid Iskandar, Room Manager
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n***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Nice and comfortable hotel near the mall
Find this review helpful?
Accommodation's Reply
23 Nov 2025
Dear Sir/Madam First of all we from management Grand Basko Hotel padang would like to thank you for the good review that you have given.we hope to welcome you back to Grand Basko Hotel Padang. Regard Farid Iskandar Room Division Manager
Zul H.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
The hotel staff was quite friendly, the room was clean and very pleasant.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Zul H., The Grand Basco Hotel Padang Management would like to thank you for your kind words. We look forward to welcoming you back to Grand Basco Hotel Padang. Best regards, Farid Iskandar, Room Manager
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M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice hotel near city center and clean
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Accommodation's Reply
20 Nov 2025
Dear Management, The management of Grand Basco Hotel would like to thank you for your positive review and we look forward to welcoming you back to Grand Basco Hotel Padang again. Best regards, Farid Iskandar, Room Manager
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J***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 3 week(s) ago
I have asked for a non-smoking room but was given a smoking room. And the room smells like cigarette smoke When I asked to be sterilized by the smell of cigarette smoke, the officer did not come. This is very uncomfortable for
Find this review helpful?
Accommodation's Reply
13 Nov 2025
Dear Mr/Mrs Firts of all We from management Grand Basko Hotel Padang apologize for the inconvenience during you stay at the Grand Basko Hotel Padang.Thank you for your criticism, sir/madam. We will immediately improve this in the future.We hope to welcome you back to the Grand Basko Hotel Padang again. Regard Farid Iskandar Room Divsion Manager
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Thank you to the staff who were so helpful from check-in to check-out, and to the chef who prepared the food. Keep up the good work and keep improving. Thank you.😁
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Grand Basco Hotel Management, Thank you for your positive review and we look forward to welcoming you back to Grand Basco Hotel Padang. Best regards, Farid Iskandar, Room Manager
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h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
It's actually fun, but with a room price of 1.5 million, there's no refrigerator in the room, the carpet is also worn out, there's no special children's pool and the hot water is dirty when filled into the bathtub. Even though in the afternoon it's really nice to see the sunset. It needs to be improved to make it more comfortable.💪
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Nov 2025
Dear Valued Guest, The management of Grand Basco Padang Hotel apologizes for the inconvenience caused during your stay. Thank you for your comments and reviews. We will make improvements immediately. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Services Manager
Translated by Google Icon
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Z***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Friendly staff, comfortable rooms, affordable prices, you really have to try it here.
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Accommodation's Reply
06 Nov 2025
Dear Management, Grand Basco Hotel Padang, Thank you for your positive review. We are delighted to have provided you with excellent service during your stay at Grand Basco Hotel Padang and we look forward to welcoming you back to Grand Basco Hotel Padang again. Best regards, Farid Iskandar, Room Manager
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muhammad i. t.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Comfortable hotel, adjacent to a shopping center, and close to Pintu Air Station. The staff were very friendly during check-in and check-out.
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Accommodation's Reply
26 Oct 2025
First of all, Mr. Mohammad, the management of Patong Grand Hotel would like to thank you for your kind comments. We are very pleased that you enjoyed your stay at Patong Grand Hotel and we look forward to welcoming you back to Patong Grand Hotel again. Thank you! A special thanks also to our Housekeeping Manager, Ms. Perry Du Iskandar.
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Maisarotil H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
in the city center, friendly, quiet, delicious food
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Accommodation's Reply
23 Oct 2025
Dear Mr. Maisarotil H., First of all, the management of Grand Basco Padang Hotel would like to thank you for your positive review. We are very pleased to have provided you with excellent service during your stay at Grand Basco Padang Hotel. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Manager
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Mohammad D. F.
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8.5
/10
Reviewed 7 week(s) ago
Service is okay, breakfast is also quite good.
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Accommodation's Reply
16 Oct 2025
Dear Mr. Mohammad D.F., First of all, the management of Grand Basco Padang Hotel would like to thank you for the positive feedback you received during your stay at Grand Basco Padang Hotel. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Manager
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Yuliardi S.
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
Easy check-in process, friendly staff, and strategic location. The hotel view is very nice.
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Accommodation's Reply
16 Oct 2025
Dear Mr. Yuliardi S., First of all, the management of Grand Basco Padang Hotel would like to thank you for your positive review. We are very glad that you and your family enjoyed your stay at Grand Basco Padang Hotel. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Manager
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
The location is very strategic, if you want to go to the mall, you only need to walk 5 steps and you will be there. The staff are also very friendly and helpful, and it also works with all the facilities.
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Accommodation's Reply
16 Oct 2025
Sir/Madam, First of all, we, the management of Grand Basco Padang Hotel, would like to thank you for your positive review. We look forward to welcoming you back to Grand Basco Padang Hotel again. Best regards, Farid Iskandar, Room Manager
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N***a
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8.8
/10
Reviewed 7 week(s) ago
Good service, friendly staff, quick check-in and check-out, but a bit disappointed because I booked a deluxe room for two, and neither room had a bathtub. The room type offered should have one.
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Accommodation's Reply
16 Oct 2025
Dear Grand Basco Hotel Management, We apologize for the inconvenience you experienced during your stay at Grand Basco Hotel. Thank you for your feedback and review. We will evaluate and improve our services in the future. Best regards, Farid Iskandar, Room Manager
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Henny w. p.
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10.0
/10
Reviewed 7 week(s) ago
Paporitos Hotel, it's also okay to bring kids
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2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Ms. Henny W.P., First of all, the Grand Basco Hotel Management would like to thank you for your positive review. It is our pleasure to provide the best service to you and your family. We look forward to welcoming you back to Grand Basco Hotel Padang again. Best regards, Farid Iskandar, Room Manager
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P***y
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Staycation
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6.5
/10
Reviewed 8 week(s) ago
The bathtub doesn't work, the food is just okay,
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Accommodation's Reply
09 Oct 2025
Dear Sir/Madam, We, the management of Grand Basko Hotel, apologize for any inconvenience during your stay at Grand Basko Hotel Padang. We will immediately follow up on your suggestions and criticisms and improve them for the future. Kind Regards, Farid Iskandar, Room Division Manager
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W***a
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Transit
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9.7
/10
Reviewed 9 week(s) ago
The rooms are spacious and clean, and the service is excellent. Breakfast is delicious, with plenty of choice, and the traditional pastries are quite tasty.
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Accommodation's Reply
05 Oct 2025
Dear Sir/Madam, First of all, we, the management of Grand Basko Hotel, would like to thank you for your positive review. We look forward to welcoming you back to Grand Basko Hotel Padang. Kind Regards. Farid Iskandar, Room Division Manager
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R***a
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8.5
/10
Reviewed 9 week(s) ago
It's very comfortable to stay here
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Accommodation's Reply
02 Oct 2025
Dear Sir/Madam, We, the Management of Grand Basko Hotel Padang, would like to thank you for your positive review. We look forward to welcoming you back to Grand Basko Hotel Padang. Regards, Farid Iskandar, Room Division Manager
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