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Grand Tiga Mustika Hotel
Hotels
Preferred Partner
8.5
/10
Very Good
1,137 reviews
What Guests Say About Their Stay
Room Space (45)
Distance To City Center (42)
Staff Friendliness (37)
Bathroom (36)
USWATUN K.
10.0
/ 10
The hotel is very clean, when I go to BPP I always stay here, the kids love it, the service is very good and the food is delicious.
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A***n
9.7
/ 10
The hotel staff is friendly, the check in & check out process is fast, the bedroom and bathroom are clean, the AC is cold, the towels are clean, the hot water is okay. It's really great, I've stayed here several times, taking the family type room.
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Rosdiana A.
10.0
/ 10
Clean, comfortable, and the view on the balcon is very good.
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CV TULADHA MANUNGGAL JAYA
8.5
/ 10
Strategic location, clean rooms.
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Jarot H. W.
8.8
/ 10
Friendly holiday service so enjoyable
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In the Area
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Jalan ARS. Muhammad, No. 51, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76112
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Grand Tiga Mustika Hotel
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What's around Grand Tiga Mustika Hotel
Jalan ARS. Muhammad, No. 51, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 76112
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Discover More About Grand Tiga Mustika Hotel
note: hotel was previously named Hotel Grand Tiga Mustika
Location
Grand Tiga Mustika Hotel is located in area / city Balikpapan City Center.
About Grand Tiga Mustika Hotel
For you, travelers who wish to travel comfortably on a budget, Grand Tiga Mustika Hotel is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Grand Tiga Mustika Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Grand Tiga Mustika Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Tiga Mustika Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Grand Tiga Mustika Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Tiga Mustika Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Tiga Mustika Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Grand Tiga Mustika Hotel.
All facilities in Grand Tiga Mustika Hotel
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Lobby
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Room service
- WiFi in public area
Things to Do
- Fitness center
- Garden
- Outdoor pool
Nearby Facilities
- ATM/Banking
- Supermarket
Family-friendly Facilities
- Children pool
Connectivity
- LAN Internet
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Grand Tiga Mustika Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Grand Tiga Mustika Hotel | 116 |
Number of floors in Grand Tiga Mustika Hotel | 7 |
Another facilities in Grand Tiga Mustika Hotel | Bathtub, Cable TV, Desk, Hairdryer, Refrigerator |
Frequently asked questions about Grand Tiga Mustika Hotel
What are available facilities at Grand Tiga Mustika Hotel?
There are top facilites at Grand Tiga Mustika Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Tiga Mustika Hotel?
The standard check-in time at Grand Tiga Mustika Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Tiga Mustika Hotel?
Grand Tiga Mustika Hotel has a 4.0-star rating.
How many floors does Grand Tiga Mustika Hotel have?
Grand Tiga Mustika Hotel has 7.
How many rooms are available at Grand Tiga Mustika Hotel?
Grand Tiga Mustika Hotel has 116.
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More Reviews from Other Guests in Grand Tiga Mustika Hotel
Overall Ratings & Reviews Grand Tiga Mustika Hotel
Traveloka (1,137)
8.5
Very Good
From 1,137 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.6
People often mention about Grand Tiga Mustika Hotel
All
Staff Friendliness (36)
Room Space (35)
Distance to City Center (34)
Bathroom (33)
Bedroom (31)
Hotel Area (30)
Ambiance (28)
Family Friendly (23)
Surroundings (22)
Accessibility (22)
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Most Recent
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With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Grand Tiga Mustika Hotel
Number of reviews per page
20
40
Customer reviews
in
im nayeon
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, the problem with the room is that the AC can't be turned on, upgraded from deluxe to family room ⭐⭐⭐⭐⭐⭐⭐
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Find this review helpful?
Noraida
Staycation
9.1
/10
Reviewed 10 week(s) ago
Yesterday I saw a rocking chair in the room picture, but when I checked in, there was no rocking chair. The first time I stayed, it was available, but the second time it wasn't. Apart from that, it was okay.
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Find this review helpful?
tb
tomas b. s.
9.1
/10
Reviewed 11 week(s) ago
Strategic location, worthwhile price, clean rooms
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A***n
8.5
/10
Reviewed 13 week(s) ago
Strategically located 👍 near culinary and worship places
See original
1 people find it helpful
k***k
8.5
/10
Reviewed 16 week(s) ago
Friendly staff, complete facilities. Only the gym needs better maintenance.
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Find this review helpful?
RA
Raharjo A.
8.4
/10
Reviewed 17 week(s) ago
Old hotel with remnants of its grandeur. Some locations are not well maintained and look uncomfortable. Family suite room with a nice view, the refrigerator is just a place. A very uncomfortable experience when the receptionist knocked on the door in the middle of the night (12 o'clock) just to ask for a photo of an ID card. Describes the service system that has been built.
Read More
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Find this review helpful?
R***o
Leisure
8.4
/10
Reviewed 17 week(s) ago
Choose a family executive room with a nice sea view. Unfortunately the facilities are starting to need upgrading. There is no refrigerator anymore. The staff is very limited to the point where when I wanted to leave my bag there was no staff and the receptionist (senior) was just asked to put it down without any staff and a sign of handover.
Read More
See original
1 people find it helpful
l***f
Staycation
9.7
/10
Reviewed 17 week(s) ago
nice and friendly staff, need a little improvement in terms of the front entrance lobby
See original
1 people find it helpful
R***y
9.1
/10
Reviewed 18 week(s) ago
Luxurious rooms and affordable prices, the best hotel in Balikpapan.
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Find this review helpful?
AJ
Arintya J. P.
Leisure
8.2
/10
Reviewed 24 week(s) ago
The price and facilities are appropriate. Comfortable room, bathroom with bathtub so the kids are happy
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Find this review helpful?
R***y
Leisure
8.5
/10
Reviewed 25 week(s) ago
Several times staying here was really enjoyable. Fast check in-check out. Room cleanliness is okay. There is a bolster in the room. Yeayy! The soundproofing of the room is a bit lacking because you can still hear sounds from the next room. The friendliness of the staff and the quickness to take empty plates during breakfast. Especially the senior staff at the restaurant who is smiling (we don't know his name). Thank you for your friendliness 🙏🏻
We stayed on the 4th floor, when we got out of the elevator on the side there were seats and the smell of cigarette smoke was fragrant. Is it really used for a smoking area in a closed room? Because the smell of smoke is a bit disturbing, especially for us who bring small children. And that's the only elevator to go up and down. Hopefully it will be input for the hotel team. Thank you.
Read More
See original
1 people find it helpful
H***a
Staycation
9.4
/10
Reviewed 25 week(s) ago
The hotel's location is in the middle of the city....close to all kinds of food stalls....making it easy to hunt for culinary delights at night
See original
1 people find it helpful
Purnomo R.
Staycation
9.4
/10
Reviewed 29 week(s) ago
Great.. Strategic Location.. Spacious Rooms.. Suitable for Family Vacations... Good Facilities..
See original
+2
1 people find it helpful
s***l
Leisure
5.7
/10
Reviewed 29 week(s) ago
There are many statues that look creepy. The lobby and hallways smell of cigarettes.
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Find this review helpful?
o***a
Leisure
9.4
/10
Reviewed 29 week(s) ago
Thank you for giving me a room with a nice sea view.
The room is spacious, clean, and the staff are friendly. When there is a complaint, they are also responsive.
Thank you, I do not regret staying here.
See original
1 people find it helpful
o***a
Leisure
9.4
/10
Reviewed 29 week(s) ago
The room is spacious, clean too, and the staff is friendly. I didn't regret staying at Grand Tiga Mustika, it turned out to be good.
See original
1 people find it helpful
A***i
Staycation
8.5
/10
Reviewed 29 week(s) ago
Big room can have a balcony. Clean, neat, fragrant. Recommended for staying. The breakfast is delicious. The service is good, kind, friendly. The photo is just a sweetener because it has been used so it's messy 🫣
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1 people find it helpful
Y***n
Staycation
8.4
/10
Reviewed 30 week(s) ago
clean room...clean bathroom...friendly staff...it's just a shame...there was a dead rat in the swimming pool...so the pool water smells.
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1 people find it helpful
A***l
Leisure
9.7
/10
Reviewed 30 week(s) ago
friendly hotel staff, delicious breakfast and strategic hotel location in the city center. The only drawback is that the bed sheets seem not to have been changed from the previous guest, because there are stains and food debris.
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Find this review helpful?
A***t
9.7
/10
Reviewed 30 week(s) ago
The most comfortable place to stay. Economical price.
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Find this review helpful?
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Grand Tiga Mustika Hotel
Traveloka (1,137)
8.5
Very Good
From 1,137 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.6
People often mention about Grand Tiga Mustika Hotel
All
Staff Friendliness (36)
Room Space (35)
Distance to City Center (34)
Bathroom (33)
Bedroom (31)
Hotel Area (30)
Ambiance (28)
Family Friendly (23)
Surroundings (22)
Accessibility (22)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Grand Tiga Mustika Hotel
Number of reviews per page
20
40
Customer reviews
in
im nayeon
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, the problem with the room is that the AC can't be turned on, upgraded from deluxe to family room ⭐⭐⭐⭐⭐⭐⭐
See original
Find this review helpful?
Noraida
Staycation
9.1
/10
Reviewed 10 week(s) ago
Yesterday I saw a rocking chair in the room picture, but when I checked in, there was no rocking chair. The first time I stayed, it was available, but the second time it wasn't. Apart from that, it was okay.
See original
Find this review helpful?
tb
tomas b. s.
9.1
/10
Reviewed 11 week(s) ago
Strategic location, worthwhile price, clean rooms
See original
Find this review helpful?
A***n
8.5
/10
Reviewed 13 week(s) ago
Strategically located 👍 near culinary and worship places
See original
1 people find it helpful
k***k
8.5
/10
Reviewed 16 week(s) ago
Friendly staff, complete facilities. Only the gym needs better maintenance.
See original
Find this review helpful?
RA
Raharjo A.
8.4
/10
Reviewed 17 week(s) ago
Old hotel with remnants of its grandeur. Some locations are not well maintained and look uncomfortable. Family suite room with a nice view, the refrigerator is just a place. A very uncomfortable experience when the receptionist knocked on the door in the middle of the night (12 o'clock) just to ask for a photo of an ID card. Describes the service system that has been built.
Read More
See original
Find this review helpful?
R***o
Leisure
8.4
/10
Reviewed 17 week(s) ago
Choose a family executive room with a nice sea view. Unfortunately the facilities are starting to need upgrading. There is no refrigerator anymore. The staff is very limited to the point where when I wanted to leave my bag there was no staff and the receptionist (senior) was just asked to put it down without any staff and a sign of handover.
Read More
See original
1 people find it helpful
l***f
Staycation
9.7
/10
Reviewed 17 week(s) ago
nice and friendly staff, need a little improvement in terms of the front entrance lobby
See original
1 people find it helpful
R***y
9.1
/10
Reviewed 18 week(s) ago
Luxurious rooms and affordable prices, the best hotel in Balikpapan.
See original
Find this review helpful?
AJ
Arintya J. P.
Leisure
8.2
/10
Reviewed 24 week(s) ago
The price and facilities are appropriate. Comfortable room, bathroom with bathtub so the kids are happy
See original
Find this review helpful?
R***y
Leisure
8.5
/10
Reviewed 25 week(s) ago
Several times staying here was really enjoyable. Fast check in-check out. Room cleanliness is okay. There is a bolster in the room. Yeayy! The soundproofing of the room is a bit lacking because you can still hear sounds from the next room. The friendliness of the staff and the quickness to take empty plates during breakfast. Especially the senior staff at the restaurant who is smiling (we don't know his name). Thank you for your friendliness 🙏🏻
We stayed on the 4th floor, when we got out of the elevator on the side there were seats and the smell of cigarette smoke was fragrant. Is it really used for a smoking area in a closed room? Because the smell of smoke is a bit disturbing, especially for us who bring small children. And that's the only elevator to go up and down. Hopefully it will be input for the hotel team. Thank you.
Read More
See original
1 people find it helpful
H***a
Staycation
9.4
/10
Reviewed 25 week(s) ago
The hotel's location is in the middle of the city....close to all kinds of food stalls....making it easy to hunt for culinary delights at night
See original
1 people find it helpful
Purnomo R.
Staycation
9.4
/10
Reviewed 29 week(s) ago
Great.. Strategic Location.. Spacious Rooms.. Suitable for Family Vacations... Good Facilities..
See original
+2
1 people find it helpful
s***l
Leisure
5.7
/10
Reviewed 29 week(s) ago
There are many statues that look creepy. The lobby and hallways smell of cigarettes.
See original
Find this review helpful?
o***a
Leisure
9.4
/10
Reviewed 29 week(s) ago
Thank you for giving me a room with a nice sea view.
The room is spacious, clean, and the staff are friendly. When there is a complaint, they are also responsive.
Thank you, I do not regret staying here.
See original
1 people find it helpful
o***a
Leisure
9.4
/10
Reviewed 29 week(s) ago
The room is spacious, clean too, and the staff is friendly. I didn't regret staying at Grand Tiga Mustika, it turned out to be good.
See original
1 people find it helpful
A***i
Staycation
8.5
/10
Reviewed 29 week(s) ago
Big room can have a balcony. Clean, neat, fragrant. Recommended for staying. The breakfast is delicious. The service is good, kind, friendly. The photo is just a sweetener because it has been used so it's messy 🫣
See original
1 people find it helpful
Y***n
Staycation
8.4
/10
Reviewed 30 week(s) ago
clean room...clean bathroom...friendly staff...it's just a shame...there was a dead rat in the swimming pool...so the pool water smells.
See original
1 people find it helpful
A***l
Leisure
9.7
/10
Reviewed 30 week(s) ago
friendly hotel staff, delicious breakfast and strategic hotel location in the city center. The only drawback is that the bed sheets seem not to have been changed from the previous guest, because there are stains and food debris.
See original
Find this review helpful?
A***t
9.7
/10
Reviewed 30 week(s) ago
The most comfortable place to stay. Economical price.
See original
Find this review helpful?
Number of reviews per page
20
40