Helios Hotel Malang

Hotels
8.3
/10
Very Good
1,074 reviews

What Guests Say About Their Stay

Distance To City Center (19)
Staff Friendliness (17)
Accessibility (16)
Surroundings (15)
Alfadella I. P. P.
9.1
/ 10
They have good service and good room
Nurul I.
9.4
/ 10
Staying here is very comfortable and not noisy, the staff is responsive and friendly, there are lots of facilities, the standard rooms have very comfortable mattresses.
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Suluh N.
9.1
/ 10
The hotel location is very strategic, in the city of Malang. The rooms are spacious and clean, the facilities are complete and are ready when we check-in. Friendly staff. Room rate is very reasonable, recommended and next time stay again ah.
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kristia k.
9.4
/ 10
Quiet hotel, super strategic can walk from the station. all the officers are very friendly, there is free coffee and tea 24 hours.
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sign s.
8.8
/ 10
Good, friendly, clean place.
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In the Area
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Jl. Pattimura No. 37 Klojen Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Helios Hotel Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Helios Hotel Malang

Jl. Pattimura No. 37 Klojen Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
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Lobby Helios Hotel Malang
Exterior 2 Helios Hotel Malang

Discover More About Helios Hotel Malang

Location


Helios Hotel Malang is located in area / city Klojen.

About Helios Hotel Malang

Helios Hotel Malang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Helios Hotel Malang is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Helios Hotel Malang, a wonderful accommodation for your family holiday.

Helios Hotel Malang is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Helios Hotel Malang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Helios Hotel Malang is a hotel with great comfort and excellent service according to most hotel's guests.

Helios Hotel Malang is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Helios Hotel Malang

Bar, Cafe and Lounge Helios Hotel Malang
Bar, Cafe and Lounge
Common Space Helios Hotel Malang
Common Space
Lobby Helios Hotel Malang
Lobby
Exterior Helios Hotel Malang
Exterior
Bedroom Helios Hotel Malang
Bedroom

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • WiFi in public area

Transportation

  • Bicycle rental
  • Car rental
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

In-room Facilities

  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Food and Drinks

  • Restaurant with AC

Accommodation Policy & General Information in Helios Hotel Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Helios Hotel Malang
36
Number of floors in Helios Hotel Malang
4
Another facilities in Helios Hotel Malang
24-hour Receptionist, 24-hour security, Late Check-out, Laundry service, Multilingual staff

Frequently asked questions about Helios Hotel Malang

What are available facilities at Helios Hotel Malang?
There are top facilites at Helios Hotel Malang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Helios Hotel Malang?
The standard check-in time at Helios Hotel Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Helios Hotel Malang?
Helios Hotel Malang has a 2.0-star rating.
How many floors does Helios Hotel Malang have?
Helios Hotel Malang has 4.
How many rooms are available at Helios Hotel Malang?
Helios Hotel Malang has 36.
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More Reviews from Other Guests in Helios Hotel Malang

8.3
Very Good
From 1,074 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.5

Service and Facilites

8.3

People often mention about Helios Hotel Malang
All
Distance to City Center (20)
Accessibility (20)
Bathroom (20)
Staff Friendliness (17)
Ambiance (17)
Bedroom (17)
Surroundings (15)
Family Friendly (14)
Hotel Area (14)
Wifi (12)
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Traveller Reviews Helios Hotel Malang

Number of reviews per page
20
40
Customer reviews
teguh a. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly and helpful when there are problems checking in.
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Joyce D.
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Leisure
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8.2
/10
Reviewed 3 week(s) ago
A comfortable, old-school hotel with quite complete facilities, including a shared water dispenser, good cleanliness, friendly and responsive staff, and a quick check-in process. I was even allowed to check in early. Thanks, Hotel Helios...
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Strategic location. You can explore the surrounding area without breakfast. Close to Klojen Market, which offers a plethora of culinary options. Friendly service... Responsive security.
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Accommodation's Reply
22 Oct 2025
Thank you for staying at the Helios Hotel and writing a review. We hope to welcome you back soon. Have a great day!
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The staff is very friendly and the place is very comfortable.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
This is my first time booking at Helios Hotel.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Affordable price and good hospitality. Walking distance to alun2 Malang and Kayutangan street.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Lodewyk M. A. T.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 16 week(s) ago
The water coming out of the sink and toilet taps is very dirty. Maybe there has just been a repair. But it is uncomfortable for hotel guests.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will work to improve it. Have a nice day!
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D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
Lots of food around the hotel
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Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Dwi A. Y. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
In terms of service, it's quite good, but some facilities do need to be upgraded, such as the TV, because I got a TV whose screen and sound were uncomfortable to hear and see, the cleanliness of the duvet also needs to be improved because there were some stains that I recorded when I checked in as a precaution, besides that, the room is not soundproof enough so when you get a room near the parking area or the side of the road, the sound can get in quite a bit
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will strive to resolve this as soon as possible. Have a nice day!
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Y***F
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
I’ll be here again if I visit this city, recommended hotel
1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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H***r
icon-origin-TRAVELOKA
6.4
/10
Reviewed 22 week(s) ago
The service is very friendly but the bed is not comfortable and during our stay the room was never cleaned and there was no wifi facility either.
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Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. Sorry, for Wi-fi on that date is under repair, and for room cleaning we are by request to the receptionist. Once again we apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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V***r
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 23 week(s) ago
You can hear rats in the ceiling. My body itches from the bed.
3 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will fix it. Have a nice day!
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Danny U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
Satisfied with the service of the hotel staff, very very friendly. The location is also very strategic, with affordable prices.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Friendly staff, early check-in possible and quite close to the center of Malang City.
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Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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Anis F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
It was very comfortable to stay overnight at the Helios Malang Hotel.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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Fiki A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 28 week(s) ago
There is no shampoo provided in the bathroom.
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Accommodation's Reply
20 Jun 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will fix it. Looking forward to your arrival another day, have a nice day!
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F***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
Stayed here yesterday for a short stopover because I had a destination to another place. If it's just for a place to rest and go out more to explore Malang city, the hotel is quite good. Close to the station and the city center.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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RAHMAT A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Great, can come back here again when on holiday to Malang.
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2 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very good, friendly service, nice and clean room ❤️‍🔥
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3 people find it helpful
Accommodation's Reply
02 May 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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V***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Always stay here when I go to Malang because it's close to the city center and I get a free gym voucher.
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1 people find it helpful
Accommodation's Reply
02 May 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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Number of reviews per page
20
40

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Bedroom 4 Helios Hotel Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 1,074 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.5

Service and Facilites

8.3

People often mention about Helios Hotel Malang
All
Distance to City Center (20)
Accessibility (20)
Bathroom (20)
Staff Friendliness (17)
Ambiance (17)
Bedroom (17)
Surroundings (15)
Family Friendly (14)
Hotel Area (14)
Wifi (12)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Helios Hotel Malang

Number of reviews per page
20
40
Customer reviews
teguh a. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly and helpful when there are problems checking in.
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Profile Picture
Joyce D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
A comfortable, old-school hotel with quite complete facilities, including a shared water dispenser, good cleanliness, friendly and responsive staff, and a quick check-in process. I was even allowed to check in early. Thanks, Hotel Helios...
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Strategic location. You can explore the surrounding area without breakfast. Close to Klojen Market, which offers a plethora of culinary options. Friendly service... Responsive security.
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Accommodation's Reply
22 Oct 2025
Thank you for staying at the Helios Hotel and writing a review. We hope to welcome you back soon. Have a great day!
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S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The staff is very friendly and the place is very comfortable.
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2 people find it helpful
Accommodation's Reply
25 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
This is my first time booking at Helios Hotel.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
Affordable price and good hospitality. Walking distance to alun2 Malang and Kayutangan street.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Lodewyk M. A. T.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 16 week(s) ago
The water coming out of the sink and toilet taps is very dirty. Maybe there has just been a repair. But it is uncomfortable for hotel guests.
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Accommodation's Reply
15 Sep 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will work to improve it. Have a nice day!
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D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
Lots of food around the hotel
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Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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Dwi A. Y. P.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
In terms of service, it's quite good, but some facilities do need to be upgraded, such as the TV, because I got a TV whose screen and sound were uncomfortable to hear and see, the cleanliness of the duvet also needs to be improved because there were some stains that I recorded when I checked in as a precaution, besides that, the room is not soundproof enough so when you get a room near the parking area or the side of the road, the sound can get in quite a bit
Read More
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1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at the Helios Hotel and for your review. We apologize for any inconvenience you experienced, and we will strive to resolve this as soon as possible. Have a nice day!
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Y***F
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
I’ll be here again if I visit this city, recommended hotel
1 people find it helpful
Accommodation's Reply
06 Aug 2025
Thank you for staying at Helios Hotel and for your review. We look forward to seeing you again soon. Have a nice day!
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H***r
icon-origin-TRAVELOKA
6.4
/10
Reviewed 22 week(s) ago
The service is very friendly but the bed is not comfortable and during our stay the room was never cleaned and there was no wifi facility either.
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Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. Sorry, for Wi-fi on that date is under repair, and for room cleaning we are by request to the receptionist. Once again we apologize for the inconvenience you experienced, we will fix it. Have a nice day!
Translated by Google Icon
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V***r
icon-Business
Business
icon-origin-TRAVELOKA
5.8
/10
Reviewed 23 week(s) ago
You can hear rats in the ceiling. My body itches from the bed.
3 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will fix it. Have a nice day!
Translated by Google Icon
See original
Danny U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
Satisfied with the service of the hotel staff, very very friendly. The location is also very strategic, with affordable prices.
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2 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Friendly staff, early check-in possible and quite close to the center of Malang City.
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Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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Anis F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
It was very comfortable to stay overnight at the Helios Malang Hotel.
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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Fiki A. R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 28 week(s) ago
There is no shampoo provided in the bathroom.
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Accommodation's Reply
20 Jun 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will fix it. Looking forward to your arrival another day, have a nice day!
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F***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
Stayed here yesterday for a short stopover because I had a destination to another place. If it's just for a place to rest and go out more to explore Malang city, the hotel is quite good. Close to the station and the city center.
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1 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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RAHMAT A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Great, can come back here again when on holiday to Malang.
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2 people find it helpful
Accommodation's Reply
14 May 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very good, friendly service, nice and clean room ❤️‍🔥
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3 people find it helpful
Accommodation's Reply
02 May 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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V***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 32 week(s) ago
Always stay here when I go to Malang because it's close to the city center and I get a free gym voucher.
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1 people find it helpful
Accommodation's Reply
02 May 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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Number of reviews per page
20
40