Holiday Inn Express JAKARTA INTERNATIONAL EXPO by IHG, an IHG Hotel

Highly recommended... Next time I'll come here again...

The AC is not cold enough. The bathroom bidet is not strong enough.

The staff was friendly and responsive. The air conditioning in the room was hot, and the breakfast menu lacked variety.

I arrived too early because there was an event at JIExpo, the front liner was very friendly and tried to give me a room as early as possible... And when there were a lot of visitors, the hotel was quick to provide another room for breakfast... Thank you.

Got my room upgraded to a suite, thank you very much, wonderful experience.

The hotel is nice, very close to Jiexpo, the staff are friendly, especially the security guard, Mr. Sahrul, who is really top-notch. He is helpful and friendly. I will come back again if I watch a concert at Jiexpo. It's a shame there isn't a children's pool yet. But overall it's very good.

I got a connecting room but the room next door was too noisy and not soundproof so it was hard to sleep.

My first stay here was to catch a concert at JIExpo. Overall, it was a very pleasant stay. The staff was friendly, the room was clean, the breakfast was extensive and delicious, and the location was very close to JIExpo.

Okay. There's a Starbucks, but there aren't any convenience stores nearby except inside JI Expo, but there are plenty of food stalls outside.

Very Good,semua ok,recommended

The hotel staff were wonderful, extremely polite and helpful. The nearest convenient store is however 8min walk away. As for the hotel - the daily housekeeping and cleanliness of the hotel and bedroom was top notch.

The staff was friendly. It was just that it was busy yesterday, so early check-in was at 2:30 PM WIB.

I initially got a room with a room with an air conditioner that wasn't cold. I asked for it to be fixed but it wouldn't cool. I finally asked to move rooms so I could rest. I was skeptical because the hallway and elevator weren't cold. It turns out that when I moved rooms, the air conditioner was fine and could cool. The location is suitable for those who need it in the area, otherwise it's far and quiet. The price is okay and they also get breakfast.

I had a group booking for October 3-6, but I checked in early and added an extra night on October 2, and then I got room 717 for a duration until October 6 (the actual booking). So, I don't know if the room 717 I got on the go-show was the one that was actually for sale or if it was broken. The phone in the room didn't work, so if I wanted to make a reservation or something, I couldn't contact the hotel staff. I tried calling on my cell phone, but the number listed on Google Maps, the website, and even Instagram were all wrong. The website was correct, but it connected to the reservations department, so there was no follow-up. It took two days for an engineer to get the phone fixed, but it wasn't fixed until checkout. The phone remained non-functional until checkout. I've been staying at this hotel since 2023 for an event at JIEXPO, and for three years now, I've been working with Syncronize. My event was even promoted by Holiday Inn Express Kemayoran. But the funny thing is, direct access from the hotel to JIEXPO through the back is actually closed, especially since I took a Gojek. So, there's ABSOLUTELY NO POINT IN STAYING HERE. Unless you take a car/taxi/walk. What a stupid system. If you don't believe me, guests there just have to show their room access key. It's weird, Gojek is told to go around, but taxis/cars are allowed. What a stupid rule. Hopefully someone from management is actually reading this, try going around to gate 6 or even gate 1. Give it a try sometime, so you know. And try holding an event at JIEXPO, so you know what guests experience who stay there for work—not to watch a concert, but to work! So, if staying at this hotel doesn't make life easier, why bother? It was meant to be practical and comfortable, so after being tired from work, it's nice to go back to the hotel. Going to work is the same, meant to be practical and time efficient. This isn't the case; it just makes you even more tired and takes you around the corner on your way to the venue. Breakfast isn't worth mentioning, it's the same.

The breakfast room is not big enough. Breakfast is just ordinary.

Friendly staff, neat and clean rooms, suitable for tourism and business trips.

Friendly staff, there was a surprise on my birthday

Stayed here because I was watching a concert at JIS, it was comfortable and not too far.

The room is clean, the service is good

Top notch, satisfying when it comes to business