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  1. Hotel
  2. Indonesia(43,178 hotel)
  3. East Java(4,117 hotel)
  4. Surabaya(1,281 hotel)
  5. Dukuh Pakis(162 hotel)
  6. Hotel Ciputra World Surabaya

Hotel Ciputra World Surabaya

Hotel
Jalan Mayjen Sungkono No. 87 - 89, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60224
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Traveloka
8.8 Impressive

From 2,736 reviews

TripAdvisor
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No reviews yet

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Friendly and quick responsive staff. Great food, good location, the best of all is the top floor pool.
Afreza R.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Location Info
Jalan Mayjen Sungkono No. 87 - 89, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60224
Nearby Places
Nasi Uduk Monalisa
39 m
Ciputra World MallShop & Gifts
528 m
Wonokromo StationTransportation Hub
2.01 km
Transmart KalimasShop & Gifts
2.21 km
Popular in the Area
Tunjungan PlazaShop & Gifts
3.69 km
Pasar Turi StationTransportation Hub
4.96 km
Supermall Pakuwon Indah (SPI)Shop & Gifts
5.30 km
Purabaya Terminal Transportation Hub
6.48 km
Distances shown are based on straight line distances. Actual travel distances may vary.
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Review by Traveloka users

Based on 2,737 reviews

8.8
Impressive
Fantastic
1,141
Very Good
1,298
Satisfying
141
Average
154
Poor
3
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
HT
Business travel
RATED
6.0
/ 10
in the digital age, internet wifi is essential, 5 star hotel with internet speed or connection equivalent such as 1-2 stars hotel are very disappointing. I did ask CS for solution and they did give me other alternative login wifi. not better but worst. Hardly can do anything. browsing- youtube - Gaming. None. So please fix this. I don't know why this hotel drop down a lot in standard. please do check the towels too. the edges is coming out. Keep the standard of 5stars hotel. or please change the management.

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YN
Family vacation
RATED
8.5
/ 10
The room looked exactly like the pictures, nice, clean, very comfortable. Breakfast was also very delicious and various. So close with Ciputra World mall, so I can more food easily. The receptionist was also very friendly, thank you once again for the great hospitality

Like this review?

DH
RATED
9.7
/ 10

Like this review?

AM
Family vacation
RATED
10
/ 10

Like this review?

as
Family vacation
RATED
8.5
/ 10

1 liked this review

NV
Business travel
RATED
6.1
/ 10
Parking and valet services are very bad for a 4 or 5star hotel.

1 liked this review

YP
Family vacation
RATED
8.5
/ 10
Good hotel, quite expensive but worth it.

Like this review?

dd
RATED
6.0
/ 10

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TS
Family vacation
RATED
8.5
/ 10
Location was great. The only complain I had was the wifi and the 4G data speed in the building was terrible. Not recommended if you need internet for work.

1 liked this review

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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Hotel Ciputra World Surabaya is located in area / city Dukuh Pakis.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 11.96 km away.

The hotel is located only 2.01 km away from Wonokromo Station.

There are plenty of tourist attractions nearby, such as Ciputra World Mall within 0.53 km, and Surabaya Town Square within 0.73 km.

About Hotel Ciputra World Surabaya

Are you a shopaholic? Staying at Hotel Ciputra World Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Hotel Ciputra World Surabaya provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Ciputra World Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Ciputra World Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Ciputra World Surabaya.

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Hotel Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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Facilities
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Hotel Services
    • Bellhop
    • Concierge
    • Front desk
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Wedding service
    • 24-hour Receptionist
  • Things to Do
    • Children pool
    • Fitness center
    • Hot tub
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Heater
    • Smoking area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • Minibar
    • Shower
    • TV
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Hair salon
    • Shops
    • Supermarket
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
    • Projector
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Transportation
    • Car rental
    • Valet parking
  • Sports and Recreations
    • Fitness center
  • Shuttle Service
    • Airport transfer (surcharge)
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    24 Hour Customer Service1800-954-576 or +61 29-053-7140