Hotel Mutiara Dairi

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7.3
/10
Pleasant
66 reviews
In the Area
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Jalan Perluasan No. 82 Sidikalang, Sidikalang, Dairi, Sumatra Utara, Indonesia, 22211

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Mutiara Dairi is a good choice when you are visiting Sidikalang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Mutiara Dairi

Jalan Perluasan No. 82 Sidikalang, Sidikalang, Dairi, Sumatra Utara, Indonesia, 22211
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The Charm of Hotel Mutiara Dairi

Welcome to Hotel Mutiara Dairi, your ideal base for exploring the captivating landscapes and rich culture of Sumatra Utara, Indonesia. Nestled in a region known for its natural beauty and warm hospitality, Hotel Mutiara Dairi offers a comfortable and convenient stay for travellers seeking an authentic Indonesian experience. Whether you're planning a leisurely getaway or an adventurous exploration, our hotel provides the perfect blend of relaxation and accessibility, making it a top choice for those looking to discover the heart of North Sumatra.

Location and Transport Accessibility of Hotel Mutiara Dairi

Hotel Mutiara Dairi is situated in the vibrant district of Sidikalang, a key area within Dairi Regency, Sumatra Utara. Located at Jalan Perluasan No. 82 Sidikalang, Sidikalang, Dairi, Sumatra Utara, Indonesia, 22211, the hotel offers a strategic position that balances tranquility with easy access to local amenities. This area is known for its lush green surroundings and proximity to natural attractions, offering a peaceful retreat away from the hustle and bustle. For those arriving from afar, the nearest major airport is Kualanamu International Airport (KNO) in Medan, which is a scenic drive away, allowing for a gradual immersion into the Sumatran landscape. While direct public transport links from the airport to Sidikalang might be limited, the journey itself is part of the adventure, with options for private transfers or local bus services available. The immediate vicinity of Hotel Mutiara Dairi is characterized by its friendly local atmosphere, with opportunities to explore nearby markets and experience the authentic daily life of the region. It's a location that invites exploration, offering a genuine glimpse into the local culture and natural wonders that make Sumatra Utara so special.

Guest Facilities and Services at Hotel Mutiara Dairi

Guest facilities at Hotel Mutiara Dairi are designed to ensure a comfortable and enjoyable stay for all visitors. We understand the importance of starting your day right, and our breakfast offerings aim to cater to diverse tastes, providing a delightful culinary experience. For those who appreciate a good cup of coffee, our café culture extends to our breakfast service, ensuring you can fuel up for a day of exploration. Staying connected is easy with complimentary Wi-Fi available throughout the hotel. Our 24-hour front desk is staffed by friendly and helpful personnel, ready to assist with any queries or requests you may have, ensuring peace of mind at any hour. We also provide secure luggage storage, allowing you to make the most of your time without being weighed down.

Room Information and Stay Experience at Hotel Mutiara Dairi

Hotel Mutiara Dairi offers a range of well-appointed rooms designed to provide a sanctuary of comfort and relaxation. The room types of Hotel Mutiara Dairi are thoughtfully curated to meet the needs of various travellers, from solo adventurers to couples and families. Each room is maintained to high standards of cleanliness, ensuring a fresh and inviting atmosphere. Modern climate control systems are in place, allowing you to set the perfect temperature for a restful night's sleep, a crucial element for any comfortable stay. The bathrooms are kept immaculate, featuring clean facilities and essential amenities. While specific room names and sizes are best confirmed directly, the focus across all accommodations is on providing a serene and comfortable environment where guests can unwind after a day of discovering the wonders of Sumatra Utara.

Recommended Nearby Dining and Cafes around Hotel Mutiara Dairi

The area surrounding Hotel Mutiara Dairi is a haven for food lovers, offering a rich tapestry of local flavours and culinary experiences. You'll find a variety of dining spots that showcase the authentic tastes of Sumatra Utara, from traditional eateries serving hearty local dishes to charming cafes perfect for a relaxed brunch or a refreshing afternoon coffee. Explore the vibrant local food scene and discover hidden gems that offer a true taste of Indonesian cuisine. The proximity to these establishments means you can easily immerse yourself in the local gastronomic culture, enjoying everything from street food delights to more refined dining experiences.

Popular Attractions and Activities near Hotel Mutiara Dairi

The Dairi Regency is a region brimming with natural beauty and cultural significance, offering a wealth of attractions for every type of traveller. Explore the stunning landscapes that define Sumatra Utara, from verdant hills to serene lakes. A must-visit is the picturesque Lake Toba, one of the largest volcanic lakes in the world, offering breathtaking views and opportunities for water activities. Discover the unique Batak culture by visiting traditional villages and learning about their rich heritage and customs. For nature enthusiasts, the lush rainforests provide excellent trekking opportunities, leading to hidden waterfalls and diverse wildlife. Don't miss the chance to explore the local markets, where you can find unique handicrafts and taste regional delicacies. The cool climate and scenic beauty of areas like Berastagi, known for its fruit markets and volcanic landscapes, are also within reach for day trips. If you are looking for other activities around Hotel Mutiara Dairi, check out the best deals on Traveloka: Recommended activities in Dairi!

How to Get to Hotel Mutiara Dairi from the Airport

Navigating your journey from the airport to Hotel Mutiara Dairi is straightforward, with several convenient options available. For those arriving at Kualanamu International Airport (KNO), the primary gateway to North Sumatra, you have a few choices to reach your destination. You can opt for a public metered taxi, which offers a direct and comfortable ride. Alternatively, rideshare services are readily available at the airport, providing another convenient way to travel. For a more immersive experience, consider utilizing local bus services that connect Medan to various towns in the Dairi region, from where you can arrange onward travel. While there isn't a direct airport train or dedicated airport shuttle service specifically to Sidikalang, the journey by road allows you to witness the changing scenery of Sumatra. Planning your trip in advance can help ensure a smooth transition. For booking your onward journey, consider the Airport transfer service options available.

Summary of Why You Should Choose Hotel Mutiara Dairi

Hotel Mutiara Dairi stands out as an excellent choice for Australian travellers seeking an authentic and comfortable experience in Sumatra Utara. Its prime location offers a perfect balance of accessibility and tranquility, allowing you to easily explore the region's natural wonders and cultural heart. The hotel prides itself on providing friendly service, ensuring that your stay is both relaxing and memorable. With clean and comfortable rooms equipped with modern amenities, you can rest assured of a pleasant environment to unwind.

  • Convenient location in the Dairi Regency, offering easy access to local attractions.
  • Comfortable and clean accommodation with essential amenities for a relaxing stay.
  • Friendly and helpful staff ready to assist with your needs.
  • A gateway to experiencing the rich culture and natural beauty of Sumatra Utara.

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All facilities in Hotel Mutiara Dairi

Bar, Cafe and Lounge Hotel Mutiara Dairi
Bar, Cafe and Lounge
Swimming Pool Hotel Mutiara Dairi
Swimming Pool
Entertainment Facility Hotel Mutiara Dairi
Entertainment Facility
Functional Hall Hotel Mutiara Dairi
Functional Hall
Common Space Hotel Mutiara Dairi
Common Space

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Restaurant
  • Breakfast restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service

General

  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

In-room Facilities

  • Desk
  • Shower
  • TV

Food and Drinks

  • Breakfast
  • Breakfast (surcharge)

Things to Do

  • Outdoor pool
  • TV lounge

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Hotel Mutiara Dairi

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Mutiara Dairi
91
Number of floors in Hotel Mutiara Dairi
4
Another facilities in Hotel Mutiara Dairi
Disabled access friendly, Accessibility equipment, Accessible bathroom, Accessible parking, In-room accessibility

Frequently asked questions about Hotel Mutiara Dairi

What are available facilities at Hotel Mutiara Dairi?
There are top facilites at Hotel Mutiara Dairi such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mutiara Dairi?
The standard check-in time at Hotel Mutiara Dairi is starting from From 13:00 while the latest check-out time is at Before 12:00
Does Hotel Mutiara Dairi provide breakfast?
Yes, Hotel Mutiara Dairi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Mutiara Dairi?
Hotel Mutiara Dairi has a 0.0-star rating.
How many floors does Hotel Mutiara Dairi have?
Hotel Mutiara Dairi has 4.
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Hotel Mutiara Dairi reviews and ratings

7.3
Pleasant
From 66 reviews
Provided by travellers on
Cleanliness

7.1

Room Comfort

7.0

Meal

7.2

Location

7.5

Service and Facilites

7.3

People often mention about Hotel Mutiara Dairi
All
Surroundings (2)
Room Space (2)
Staff Friendliness (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Variety (1)
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Traveller Reviews Hotel Mutiara Dairi

Number of reviews per page
20
40
Customer reviews
D***g
icon-origin-TRAVELOKA
8.0
/10
Reviewed 48 week(s) ago
The room was stuffy. The breakfast service was beyond expectations.
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H***a
icon-origin-TRAVELOKA
7.2
/10
Reviewed 67 week(s) ago
The staff is unprofessional, they seem to not work properly, aka carelessly.
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1 people find it helpful
D***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 85 week(s) ago
Stay for transit. Thank you
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A***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 89 week(s) ago
The staff is very friendly. But unfortunately the wifi is only available on 1 floor and we booked a room on a different floor, finally we upgraded the room with additional costs because there was no wifi. The hotel is quite antique, people were doing karaoke until 2 am, finally we didn't get enough sleep
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Jonni M. S.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 160 week(s) ago
This is not a hotel, only a boarding room category. The smell in the room musty. The volume of the shower water discharge fluctuates when taking a shower, sometimes it even disappears. Sometimes normal water doesn't come out, so the water that comes out is very hot. Not recommended to stay at this hotel.
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1 people find it helpful
Pocut J.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 225 week(s) ago
Dirty. Slum prices do not match the rooms. The bathroom is dirty. Smell. And the hot water has been waiting for 5 minutes and it's not hot. Pok a is not fun.
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2 people find it helpful
mukhamad m.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 287 week(s) ago
I understand the location but the facilities should be improved. I moved rooms because the room I ordered the TV plug didn't work on. It's also difficult to charge a cellphone. The hotel wifi in my room on the lower floor has no signal. Pdhl on Traveloka is written there is wifi. Using a cellphone hotspot is also weak. The breakfast is not good enough.
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2 people find it helpful
Accommodation's Reply
24 Mar 2021
Dear Mr Mukhamad, Thank you, sir, for the criticism and suggestions. Our hotel apologizes for the inconvenience you experienced while staying at our hotel. In the future, we will always try to improve the services and facilities that we provide. Warm regards, Mutiara Dairi Hotel Management🙏🙏
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Jimmy M.
icon-Business
Business
icon-origin-TRAVELOKA
4.8
/10
Reviewed 337 week(s) ago
Breakfast is distinguished between superior rooms and suites, rooms smell of cigarettes and cigarette butts scattered in the bathroom. WiFi doesn't work properly.
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Siska Ropedani Siallagan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 339 week(s) ago
It's fun. The receptionist is friendly. The hotel has a swimming pool also loo plugs are good to add
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2 people find it helpful
Accommodation's Reply
04 Mar 2020
Dear Kak Siska Mutiara Dairi Hotel is honored to accept you and our family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. We also feel happy that you enjoyed the swimming pool that we provided. We are waiting for the next visit sister :) thanks. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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Yeni R. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 339 week(s) ago
Clean, comfortable rooms, warm water, good breakfast from the hotel sarapan. For food in the canteen is less satisfying. Not all rooms can get a WiFi signal so you have to go to the lobby first.
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1 people find it helpful
Accommodation's Reply
04 Mar 2020
Dear Kak New Mutiara Dairi Hotel is honored to accept you and our family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. However, we also apologize for the inconvenience sister related to the condition of our Wifi. We will always improve our hotel facilities to improve guest comfort. We are waiting for the next visit sister :) thanks. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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YUKI R. I.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 340 week(s) ago
The location is a bit far. but for those who are just taking a break, that's not bad.
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Accommodation's Reply
04 Mar 2020
Dear Kak Yuki Mutiara Dairi Hotel is honored to accept you and our family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. We are waiting for the next visit sister :) thanks. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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Surianita
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 340 week(s) ago
Service is good but others are not. Very much needs to be fixed so that according to the price, including expensive. cleanliness and breakfast especially. Plus the place is not very strategic, going everywhere is difficult, transportation is just a pedicab, going to find food around the hotel is difficult, the canteen menu is also inadequate, even though the price is very friendly.
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Accommodation's Reply
04 Mar 2020
Dear Sister Surianita, We apologize profusely for the unpleasant experience when you stayed at our accommodation. The room you booked is usually a favorite room and we apologize if you have a different experience. We guarantee that we listen to your input on the breakfast and cleanliness section. We also guarantee that we will do everything we can to improve things for a pleasant stay. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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Lasmi M.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 340 week(s) ago
The service is okay, responsive, it's just that the mattress smells like moist.
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1 people find it helpful
Accommodation's Reply
04 Mar 2020
Dear Kak Lasmi, Mutiara Dairi Hotel feels happy to accept Brother and family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. We also guarantee that we listen to your input regarding a damp mattress. We i will do everything we can to improve things for a pleasant stay. Thank you for visiting Sis. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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sripurnawati p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 340 week(s) ago
the hotel is comfortable, can have breakfast and the receptionist is friendly. breakfast suggestions are even more diverse
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Accommodation's Reply
04 Mar 2020
Dear Kak Sripurnawati, Mutiara Dairi Hotel feels happy to accept Brother and family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. We also guarantee that we listen to your input regarding the breakfast variant. We will do everything we can to improve things for a pleasant stay. Thank you for visiting Sis. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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MARTIN S.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 347 week(s) ago
Check-in and check-out is fast. For a pretty good breakfast according to the price.
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Ryo D. S. P.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 348 week(s) ago
Comfortable room, friendly service. But a little criticism of the toilet wall should be closed.
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Accommodation's Reply
11 Jan 2020
Dear Ryo, Thank you for your visit and review, Mr. We have upgraded as soon as possible regarding our facilities. We hope that this will not reduce your trust in visiting our hotel again. Thanks. Horas! :)
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Rotua N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.2
/10
Reviewed 350 week(s) ago
The room smelled a bit. the lack of a power outlet so it is rather difficult to charge your cellphone / leptop with the TV power. the sleep light is not on. For the service is quite satisfying c and the location is somewhat into the village so it is not too noisy for those who like peace.
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1 people find it helpful
Accommodation's Reply
11 Jan 2020
Dear Marihot, Thank you for your visit and review, Mr. Previously we apologize for the inconvenience caused during the stay at our hotel. We have upgraded as soon as possible regarding our facilities. We hope that this will not reduce your trust in visiting our hotel again. Thanks.
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Evi E.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 352 week(s) ago
The place is nice, the location is good, but the bed cover is itchy, maybe not washed.
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Accommodation's Reply
08 Dec 2019
Dear He said, Thank you for your visit and review, Mr. We apologize in advance for the inconvenience caused during our stay at our hotel. We have upgraded as soon as possible regarding our facilities. We hope that this will not reduce your trust in visiting our hotel again. Thanks.
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tipani r. g.
icon-Business
Business
icon-origin-TRAVELOKA
4.8
/10
Reviewed 352 week(s) ago
The room was stuffy for the size of a suit room, the toilet was dirty, there was no sleep light so when sleeping I had to open the toilet and smell! Breakfast is not tasty and service is not swift. I will never choose this hotel again 😞
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1 people find it helpful
Accommodation's Reply
08 Dec 2019
Dear Tipani, Thank you for the review, Mother , We apologize in advance for the inconvenience this has caused while staying at our hotel. We have made this review as a learning and important note to improve our facilities and services. We also immediately do an upgrade / follow-up related to the obstacles encountered. in order to avoid the same incident from happening again. Thank you :)
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Widhiyaksa S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 353 week(s) ago
Cheap but comfortable lodging to rest in Sidikalang.
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Accommodation's Reply
08 Dec 2019
Dear Customer, Thank you for the review, Sis. Hopefully our hotel will be better in the future. Awaited next visit. Horas, Swimming juah, Njuah-njuah! :)
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Exterior 4 Hotel Mutiara Dairi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.3
Pleasant
From 66 reviews
Provided by travellers on
Cleanliness

7.1

Room Comfort

7.0

Meal

7.2

Location

7.5

Service and Facilites

7.3

People often mention about Hotel Mutiara Dairi
All
Surroundings (2)
Room Space (2)
Staff Friendliness (1)
Bedroom (1)
Bathroom (1)
Hotel Area (1)
Variety (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Mutiara Dairi

Number of reviews per page
20
40
Customer reviews
D***g
icon-origin-TRAVELOKA
8.0
/10
Reviewed 48 week(s) ago
The room was stuffy. The breakfast service was beyond expectations.
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H***a
icon-origin-TRAVELOKA
7.2
/10
Reviewed 67 week(s) ago
The staff is unprofessional, they seem to not work properly, aka carelessly.
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1 people find it helpful
D***s
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 85 week(s) ago
Stay for transit. Thank you
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A***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 89 week(s) ago
The staff is very friendly. But unfortunately the wifi is only available on 1 floor and we booked a room on a different floor, finally we upgraded the room with additional costs because there was no wifi. The hotel is quite antique, people were doing karaoke until 2 am, finally we didn't get enough sleep
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Jonni M. S.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 160 week(s) ago
This is not a hotel, only a boarding room category. The smell in the room musty. The volume of the shower water discharge fluctuates when taking a shower, sometimes it even disappears. Sometimes normal water doesn't come out, so the water that comes out is very hot. Not recommended to stay at this hotel.
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1 people find it helpful
Pocut J.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 225 week(s) ago
Dirty. Slum prices do not match the rooms. The bathroom is dirty. Smell. And the hot water has been waiting for 5 minutes and it's not hot. Pok a is not fun.
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2 people find it helpful
mukhamad m.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 287 week(s) ago
I understand the location but the facilities should be improved. I moved rooms because the room I ordered the TV plug didn't work on. It's also difficult to charge a cellphone. The hotel wifi in my room on the lower floor has no signal. Pdhl on Traveloka is written there is wifi. Using a cellphone hotspot is also weak. The breakfast is not good enough.
Read More
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2 people find it helpful
Accommodation's Reply
24 Mar 2021
Dear Mr Mukhamad, Thank you, sir, for the criticism and suggestions. Our hotel apologizes for the inconvenience you experienced while staying at our hotel. In the future, we will always try to improve the services and facilities that we provide. Warm regards, Mutiara Dairi Hotel Management🙏🙏
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Jimmy M.
icon-Business
Business
icon-origin-TRAVELOKA
4.8
/10
Reviewed 337 week(s) ago
Breakfast is distinguished between superior rooms and suites, rooms smell of cigarettes and cigarette butts scattered in the bathroom. WiFi doesn't work properly.
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Siska Ropedani Siallagan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 339 week(s) ago
It's fun. The receptionist is friendly. The hotel has a swimming pool also loo plugs are good to add
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2 people find it helpful
Accommodation's Reply
04 Mar 2020
Dear Kak Siska Mutiara Dairi Hotel is honored to accept you and our family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. We also feel happy that you enjoyed the swimming pool that we provided. We are waiting for the next visit sister :) thanks. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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Yeni R. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 339 week(s) ago
Clean, comfortable rooms, warm water, good breakfast from the hotel sarapan. For food in the canteen is less satisfying. Not all rooms can get a WiFi signal so you have to go to the lobby first.
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1 people find it helpful
Accommodation's Reply
04 Mar 2020
Dear Kak New Mutiara Dairi Hotel is honored to accept you and our family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. However, we also apologize for the inconvenience sister related to the condition of our Wifi. We will always improve our hotel facilities to improve guest comfort. We are waiting for the next visit sister :) thanks. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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YUKI R. I.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 340 week(s) ago
The location is a bit far. but for those who are just taking a break, that's not bad.
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Accommodation's Reply
04 Mar 2020
Dear Kak Yuki Mutiara Dairi Hotel is honored to accept you and our family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. We are waiting for the next visit sister :) thanks. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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Surianita
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 340 week(s) ago
Service is good but others are not. Very much needs to be fixed so that according to the price, including expensive. cleanliness and breakfast especially. Plus the place is not very strategic, going everywhere is difficult, transportation is just a pedicab, going to find food around the hotel is difficult, the canteen menu is also inadequate, even though the price is very friendly.
Read More
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Accommodation's Reply
04 Mar 2020
Dear Sister Surianita, We apologize profusely for the unpleasant experience when you stayed at our accommodation. The room you booked is usually a favorite room and we apologize if you have a different experience. We guarantee that we listen to your input on the breakfast and cleanliness section. We also guarantee that we will do everything we can to improve things for a pleasant stay. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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Lasmi M.
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8.7
/10
Reviewed 340 week(s) ago
The service is okay, responsive, it's just that the mattress smells like moist.
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Accommodation's Reply
04 Mar 2020
Dear Kak Lasmi, Mutiara Dairi Hotel feels happy to accept Brother and family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. We also guarantee that we listen to your input regarding a damp mattress. We i will do everything we can to improve things for a pleasant stay. Thank you for visiting Sis. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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sripurnawati p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 340 week(s) ago
the hotel is comfortable, can have breakfast and the receptionist is friendly. breakfast suggestions are even more diverse
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Accommodation's Reply
04 Mar 2020
Dear Kak Sripurnawati, Mutiara Dairi Hotel feels happy to accept Brother and family as our guests. We always try our best to ensure that our rooms, service and breakfast are always memorable for our guests. We also guarantee that we listen to your input regarding the breakfast variant. We will do everything we can to improve things for a pleasant stay. Thank you for visiting Sis. Hello, Veronica Pasaribu, SIP. General Manager Pearl Dairi Hotel
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MARTIN S.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 347 week(s) ago
Check-in and check-out is fast. For a pretty good breakfast according to the price.
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Ryo D. S. P.
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Family
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9.1
/10
Reviewed 348 week(s) ago
Comfortable room, friendly service. But a little criticism of the toilet wall should be closed.
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Accommodation's Reply
11 Jan 2020
Dear Ryo, Thank you for your visit and review, Mr. We have upgraded as soon as possible regarding our facilities. We hope that this will not reduce your trust in visiting our hotel again. Thanks. Horas! :)
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Rotua N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.2
/10
Reviewed 350 week(s) ago
The room smelled a bit. the lack of a power outlet so it is rather difficult to charge your cellphone / leptop with the TV power. the sleep light is not on. For the service is quite satisfying c and the location is somewhat into the village so it is not too noisy for those who like peace.
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Accommodation's Reply
11 Jan 2020
Dear Marihot, Thank you for your visit and review, Mr. Previously we apologize for the inconvenience caused during the stay at our hotel. We have upgraded as soon as possible regarding our facilities. We hope that this will not reduce your trust in visiting our hotel again. Thanks.
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Evi E.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 352 week(s) ago
The place is nice, the location is good, but the bed cover is itchy, maybe not washed.
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Accommodation's Reply
08 Dec 2019
Dear He said, Thank you for your visit and review, Mr. We apologize in advance for the inconvenience caused during our stay at our hotel. We have upgraded as soon as possible regarding our facilities. We hope that this will not reduce your trust in visiting our hotel again. Thanks.
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tipani r. g.
icon-Business
Business
icon-origin-TRAVELOKA
4.8
/10
Reviewed 352 week(s) ago
The room was stuffy for the size of a suit room, the toilet was dirty, there was no sleep light so when sleeping I had to open the toilet and smell! Breakfast is not tasty and service is not swift. I will never choose this hotel again 😞
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Accommodation's Reply
08 Dec 2019
Dear Tipani, Thank you for the review, Mother , We apologize in advance for the inconvenience this has caused while staying at our hotel. We have made this review as a learning and important note to improve our facilities and services. We also immediately do an upgrade / follow-up related to the obstacles encountered. in order to avoid the same incident from happening again. Thank you :)
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Widhiyaksa S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 353 week(s) ago
Cheap but comfortable lodging to rest in Sidikalang.
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Accommodation's Reply
08 Dec 2019
Dear Customer, Thank you for the review, Sis. Hopefully our hotel will be better in the future. Awaited next visit. Horas, Swimming juah, Njuah-njuah! :)
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