Search Hotels
See All Photos
Hotel My Home
Hotels
8.4
/10
Very Good
110 reviews
What Guests Say About Their Stay
Distance To City Center (14)
Staff Friendliness (9)
Check-in/out Time (8)
Surroundings (7)
T***a
10.0
/ 10
Friendly & very helpful staff. Close to shopping center. Room view is also good. Recommended.
In the Area
See Map
Jl. WR Supratman No.33, Benua Melayu Darat, Kec. Pontianak Selatan, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78243
Main Facilities
Read More
AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Hotel My Home
Speed up your search by choosing what you need
Price Display
Per room per night (incl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hotel My Home
Discover More Places
Jl. WR Supratman No.33, Benua Melayu Darat, Kec. Pontianak Selatan, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78243
Discover More About Hotel My Home
Location
Hotel My Home is a hotel in a good neighborhood, which is located at South Pontianak.
About Hotel My Home
Not only located within easy reach of various places of interests for your adventure, but staying at Hotel My Home will also give you a pleasant stay.
Hotel My Home is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
Hotel My Home is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Hotel My Home is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Hotel My Home provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel My Home, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel My Home is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Are you a shopaholic? Staying at Hotel My Home will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel My Home is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel My Home.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel My Home exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel My Home is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel My Home is the right place to stay.
All facilities in Hotel My Home
Bar, Cafe and Lounge
Lobby
Accommodation Services
Exterior
Others
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast and dinner
- Breakfast and lunch
- Breakfast (surcharge)
- Cafe
General
- AC
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Wedding service
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Transportation
- Airport transfer
- Secure parking
- Valet parking
Business Facilities
- Meeting facilities
- Projector
Things to Do
- Spa
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel My Home
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring KTP ATAU SIM. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
Read All
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel My Home | 23 |
Number of floors in Hotel My Home | 8 |
Another facilities in Hotel My Home | 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked questions about Hotel My Home
What are available facilities at Hotel My Home?
There are top facilites at Hotel My Home such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel My Home?
The standard check-in time at Hotel My Home is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel My Home provide breakfast?
Yes, Hotel My Home provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel My Home
Traveloka (110)
8.4
Very Good
From 110 reviews
Provided by travellers on
Cleanliness
8.0
Room Comfort
7.8
Meal
8.2
Location
8.4
Service and Facilites
8.2
People often mention about Hotel My Home
All
Distance to City Center (7)
Ambiance (7)
Check-in/out Time (5)
Bedroom (5)
Bathroom (5)
Hotel Area (5)
Staff Friendliness (4)
Soundproof (4)
Surroundings (3)
Accessibility (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Hotel My Home
Number of reviews per page
20
40
Customer reviews
NO
Nesi O.
9.7
/10
Reviewed 5 day(s) ago
Like it, comfortable, worth the price paid
See original
Find this review helpful?
S***a
10.0
/10
Reviewed 2 week(s) ago
Fast response, good service, close and affordable to the city center area, all quite good
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Thank you for taking the time to review and rate My Home Pontianak Hotel. We are pleased to hear that our service was prompt and that the location of My Home Pontianak Hotel was strategic and affordable. Your satisfaction is our priority, and reviews like this greatly motivate the team to continue providing the best service. We look forward to your next visit to My Home Pontianak Hotel! Warm Regards, My Home Pontianak Management.
See original
M***h
9.1
/10
Reviewed 3 week(s) ago
Very good, I always stay here.
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Thank you for taking the time to review and rate My Home Pontianak. We greatly appreciate your positive feedback and will continue to strive to provide the best service on every visit. See you again soon! Warm regards, My Home Pontianak Management.
See original
C***i
Leisure
7.1
/10
Reviewed 4 week(s) ago
lack of plugs, minimal power outlets
See original
Find this review helpful?
Guest
9.1
/10
Reviewed 5 week(s) ago
hi myhome thank you for the very friendly service, it's just that we stayed for 2 nights, the first time we entered the room it was very clean, after being placed in our room it became scattered, we left because we wanted the room to be cleaned up, it turned out that after returning our room was not cleaned up even though it was already noon when we returned, usually other hotels after the room is left it is always cleaned up, but it's okay maybe the hotel meant it was reluctant to clean up because there were items in the room, maybe if you want it cleaned up, tell the hotel guard first, but it's okay I'm very happy to have stayed at the myhome hotel once again thank you 🥰
Read More
See original
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Thank you for taking the time to give your review and appreciation. We are very happy that our service is friendly and guests feel comfortable during their stay. We apologize for any inconvenience regarding the cleanliness of the room. For your information, at Hotel My Home Pontianak, rooms will only be cleaned upon guest request in order to maintain the privacy and comfort of each. Therefore, we would appreciate it if guests can inform the receptionist or housekeeping staff when the room needs to be cleaned. Your input means a lot to us to continue to improve our services. We hope to welcome you back on the next occasion with a more enjoyable experience 💖. Warm Regards, Management My Home Pontianak.
See original
P***a
8.0
/10
Reviewed 8 week(s) ago
I stayed here for transit, in terms of price and location, this hotel is still relatively easy with a location near Gajah Mada Street. But it is very unfortunate when staying there were lots of blood stains on the sheets used, please improve the cleanliness
See original
Find this review helpful?
Accommodation's Reply
10 Jun 2025
Thank you for choosing Hotel My Home Pontianak and taking the time to share your experience. We apologize for the inconvenience you experienced regarding the cleanliness of the room. We greatly appreciate your feedback and will immediately check and improve the cleanliness standards so that similar incidents do not happen again. Our team has been instructed to be more thorough in ensuring guest comfort. We hope to welcome you back with a much better stay experience. Do not hesitate to contact us if there is anything we can help you with. Warm Regard 's, Management My Home Pontianak.
See original
M***d
8.4
/10
Reviewed 12 week(s) ago
The AC is sometimes not cold and the TV cannot be used.
See original
1 people find it helpful
Accommodation's Reply
15 May 2025
Thank you for choosing Hotel My Home Pontianak and taking the time to share your experience by giving a review of our hotel. We apologize for the inconvenience you experienced. We will immediately check all AC and TV facilities to ensure they are functioning properly. You can confirm with the hotel staff to exchange for a better room. We will immediately review this issue and improve our services so that similar things do not happen again. Take a trip to Pontianak city, Don't forget to buy souvenirs. Thank you for the good rating, May you always be healthy. Warm Regards, Management My Home Pontianak
See original
F***i
Business
9.4
/10
Reviewed 17 week(s) ago
Very interesting to visit.
See original
1 people find it helpful
Accommodation's Reply
15 Apr 2025
Thank you for choosing My Home Pontianak Hotel and taking the time to share your experience by giving a rating and review of My Home Pontianak Hotel. Take a trip to Pontianak City, Don't forget to buy souvenirs. Thank you for the good rating, May you always be healthy. Warm Regards, Management My Home Pontianak
See original
J***n
8.7
/10
Reviewed 17 week(s) ago
Staff very friendly and strategic location 👍
Find this review helpful?
Accommodation's Reply
15 Apr 2025
Thank you for choosing Hotel My Home Pontianak and taking the time to share your experience by providing a rating and review of Hotel My Home Pontianak.
Thank you for the good rating, and may you always be in good health.
Warm Regards, Management of My Home Pontianak
Y***a
Transit
5.8
/10
Reviewed 30 week(s) ago
Got an uncomfortable room.
The bathroom leaked and was clogged.
The water came out making it uncomfortable.
The AC was not cold, at that price you should be able to get better.
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2025
Thank you for your review. We apologize for the inconvenience you experienced during your stay at My Home Pontianak hotel. We greatly appreciate your feedback regarding the leaking and clogged bathroom. Have you informed our staff about your complaint so that we can immediately take action to fix this problem as soon as possible. We apologize for the inconvenience during your stay at My Home Pontianak, we hope to provide a better stay experience in the future. Thank you for choosing our hotel. We will always be waiting for your arrival on your next trip. Warm's management My Home Pontianak.
See original
F***i
Staycation
6.3
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, but the F&B staff is not good, it is difficult to order food. The phone was not answered, there was no one down to the restaurant. There was no information that there would be a DJ party until 4 am, it was clearly heard from the room. The room and toilet were not clean, the lighting was minimal, the floor was a bit slippery but no sandals were provided. Parking for motorbikes was difficult and a bit insecure because parking on the side of the road was afraid of being hit by other vehicles. The rest should be improved.
Read More
See original
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for taking the time to give us a very detailed review. We greatly appreciate any feedback given to continue to improve our services and facilities in the future 🙏. We apologize for the inconvenience you experienced, both in terms of F&B service, to the condition of the room and parking area. This is certainly an important concern for us, and our team will immediately evaluate and improve so that similar experiences do not happen again. We will also improve internal coordination, especially in terms of room service, lighting, cleanliness, and information on hotel activities. Once again, we apologize and are very grateful for your input. Hopefully we will have the opportunity to welcome you back with a much better experience in the future. Warm Regards, Management My Home Pontianak.
See original
GM
Gunadi M.
Business
5.8
/10
Reviewed 35 week(s) ago
The room is noisy and not clean
See original
1 people find it helpful
Accommodation's Reply
04 Dec 2024
Thank you for taking the time to review My Home Pontianak hotel. We apologize for the inconvenience you experienced during your stay at My Home Pontianak hotel. The review you provide will be our input to be better. We say Thank You.
See original
M***a
Staycation
8.2
/10
Reviewed 40 week(s) ago
There are many things that need to be fixed, for example the sink faucet is broken and towels are not yet available in the room. Sorry, the room smells a bit musty.
See original
2 people find it helpful
Accommodation's Reply
03 Jul 2025
Thank you for taking the time to give us a very detailed review. We greatly appreciate any feedback given to continue to improve our services and facilities in the future 🙏. We apologize for the inconvenience you experienced during your stay, especially regarding the condition of the sink, the availability of towels, and the aroma of the room. This is certainly not the standard of service we want to present, and we will immediately follow up with the relevant team to ensure this does not happen again in the future. The feedback we receive helps us to continue to improve and enhance the quality of our services and facilities. Hopefully in the next opportunity, you can experience a more comfortable and enjoyable stay with Hotel My Home Pontianak 💖. Warm Regards, Management My Home Pontianak.
See original
M***M
Staycation
8.2
/10
Reviewed 41 week(s) ago
The AC is not cold, the room is not soundproof so it is a bit noisy from guests from outside the room.
See original
1 people find it helpful
Accommodation's Reply
30 Oct 2024
Good afternoon, respected guests, on behalf of the management, we would like to apologize profusely for the inconvenience during your stay at Hotel My Home Pontianak, thank you for your input and criticism for us to provide better service in the future, thank you profusely for your trust during your stay at Hotel My Home Pontianak. Warm Regards, Hendry Charlie. Operational Manager.
See original
H***a
Staycation
8.5
/10
Reviewed 45 week(s) ago
It's quite good, but it's a shame there are no tissues or slippers in the room, and the AC isn't cold either.
See original
2 people find it helpful
Accommodation's Reply
02 Oct 2024
We apologize if there is anything that is not satisfactory to you. We will try to improve it and appreciate your suggestions.
See original
Johnny A.
10.0
/10
Reviewed 47 week(s) ago
Very good. Nice and friendly, close access to the city.
See original
Find this review helpful?
Accommodation's Reply
28 Sep 2024
Thank you so much for taking the time to leave a review! We greatly appreciate your feedback and support. It is great to hear that you are satisfied with our service. We always strive to provide the best and feedback like this means a lot to us.
See original
S***I
10.0
/10
Reviewed 47 week(s) ago
Friendly. And polite. To us. Thank you for the service.
See original
Find this review helpful?
Accommodation's Reply
28 Sep 2024
Thank you so much for taking the time to leave a review! We greatly appreciate your feedback and support. It is great to hear that you are satisfied with our service. We always strive to provide the best and feedback like this means a lot to us.
See original
S***i
8.3
/10
Reviewed 49 week(s) ago
The AC is not cold, the view is OK.
See original
Find this review helpful?
Accommodation's Reply
30 Aug 2024
Thank you sis for your input and sorry for the inconvenience. We will fix it soon.
See original
S***O
6.8
/10
Reviewed 59 week(s) ago
I have tried checking in there 4 or 5 times, the problem is that the AC is not cold enough. It's not cold at night, let alone during the day. For me, the comfort of the room is the most important. Our intention is to sleep in a hotel so that it's nice to sleep well. This is actually a bit annoying. It's a shame to check in there again when the AC is turned on. In my own experience, the AC is always not cold enough.
Read More
See original
3 people find it helpful
Accommodation's Reply
02 Jul 2024
We apologize sir for the inconvenience, we will fix it. Thank you for staying at our hotel.
See original
D***i
8.4
/10
Reviewed 60 week(s) ago
The room's AC was leaking, so it wet the floor.
See original
Find this review helpful?
Accommodation's Reply
12 Jun 2024
We apologize sir for the inconvenience, we will fix it. Thank you for staying at our hotel.
See original
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Pontianak
About Traveloka
Instagram
TikTok
Youtube
Copyright © 2025 Traveloka. All rights reserved