Hotel Neo Denpasar by ASTON

Hotels
All-star Accommodation
8.5
/10
Very Good
2,119 reviews

What Guests Say About Their Stay

Staff Friendliness (120)
Room Space (107)
Ambiance (103)
Bedroom (103)
Dhany K.
10.0
/ 10
I've stayed at this hotel several times every time I've been to Denpasar. The breakfast is quite varied and quite tasty.
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A***a
9.4
/ 10
The hotel staff is very friendly, very helpful, the service is also very good, all requests are provided safely, the hotel is nice and comfortable, super recommend
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G***t
10.0
/ 10
All hotel staff are very friendly. The room condition is also good, comfortable, clean. For the restaurant/food there are also many menu choices. Overall, all the best.
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dadang m.
10.0
/ 10
clean, friendly and the breakfast is delicious
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Andrianto E. A.
8.5
/ 10
Roomboy named Samiada (Training), very good. Clean and satisfying service. Very friendly and willing to help even offer guest needs very professionally. And this hotel is very strategic. Close to places to eat. In the hotel area there is also Circle ke and Johny Andrean if needed. It seems that everyone is friendly from the reception to the roomboy. The best.
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In the Area
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Jl. Gatot Subroto Barat, Padangsambian Kaja, Denpasar Barat, Denpasar, Bali, Indonesia, 80117

Main Facilities

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This accommodation offers:
Outdoor pool
Bar
Children pool
Bicycle rental
Laundry service
Restaurant
Luggage storage
Elevator
ATM/Banking
24-hour Receptionist
Hotel Neo Denpasar by ASTON is a hotel in a good neighborhood, which is located at West Denpasar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Neo Denpasar by ASTON

Jl. Gatot Subroto Barat, Padangsambian Kaja, Denpasar Barat, Denpasar, Bali, Indonesia, 80117
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Lobby Hotel Neo Denpasar by ASTON
Exterior 2 Hotel Neo Denpasar by ASTON

Discover More About Hotel Neo Denpasar by ASTON

Location


Hotel Neo Denpasar by ASTON is a hotel in a good neighborhood, which is located at West Denpasar.

About Hotel Neo Denpasar by ASTON

For you, travelers who wish to travel comfortably on a budget, Hotel Neo Denpasar by ASTON is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Hotel Neo Denpasar by ASTON provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Neo Denpasar by ASTON, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo Denpasar by ASTON.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Neo Denpasar by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Neo Denpasar by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Neo Denpasar by ASTON is the right place to stay.

All facilities in Hotel Neo Denpasar by ASTON

Swimming Pool Hotel Neo Denpasar by ASTON
Swimming Pool
Functional Hall Hotel Neo Denpasar by ASTON
Functional Hall
Lobby Hotel Neo Denpasar by ASTON
Lobby
Exterior Hotel Neo Denpasar by ASTON
Exterior
Bedroom Hotel Neo Denpasar by ASTON
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Outdoor pool
  • Spa

Transportation

  • Bicycle rental
  • Car rental

Business Facilities

  • Business center
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Shops

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Bar

General

  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Neo Denpasar by ASTON

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

-

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hotel Neo Denpasar by ASTON
112
Number of floors in Hotel Neo Denpasar by ASTON
6
Another facilities in Hotel Neo Denpasar by ASTON
Parking, Coffee shop, Elevator, Restaurant, Room service

Frequently asked questions about Hotel Neo Denpasar by ASTON

What is normal check-in & check-out time at Hotel Neo Denpasar by ASTON?
The standard check-in time at Hotel Neo Denpasar by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Neo Denpasar by ASTON?
Hotel Neo Denpasar by ASTON has a 3.0-star rating.
How many floors does Hotel Neo Denpasar by ASTON have?
Hotel Neo Denpasar by ASTON has 6.
How many rooms are available at Hotel Neo Denpasar by ASTON?
Hotel Neo Denpasar by ASTON has 112.
Does Hotel Neo Denpasar by ASTON have parking?
Yes, Hotel Neo Denpasar by ASTON does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in Hotel Neo Denpasar by ASTON

8.5
Very Good
From 2,067 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Hotel Neo Denpasar by ASTON
All
Bedroom (70)
Staff Friendliness (69)
Room Space (64)
Ambiance (62)
Bathroom (59)
Accessibility (55)
Distance to City Center (51)
Wifi (43)
Surroundings (40)
Family Friendly (38)
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Most Recent
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Traveller Reviews Hotel Neo Denpasar by ASTON

Number of reviews per page
20
40
Customer reviews
Arifa M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The little ones are happy swimming at the hotel.
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F***F
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
all good, the bad thing is just there is bright light in the room.
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback and for staying with us at Hotel NEO Denpasar. We’re glad to know that overall you had a good experience. We appreciate your comment regarding the bright light in the room, and we will review this to find a better lighting adjustment for future comfort. We look forward to welcoming you back soon for an even more pleasant stay. Warm regards, Ngurah Tisna General Manager
Dhany K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed at this hotel several times every time I've been to Denpasar. The breakfast is quite varied and quite tasty.
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+3
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Accommodation's Reply
28 Oct 2025
Dear Mr. Dani, Thank you for choosing Neo Hotel Denpasar as your accommodation whenever you visit Denpasar. We are delighted that you enjoyed our varied and delicious breakfast. We will continue to strive to maintain and improve our service quality to ensure that every visit is always memorable. We look forward to welcoming you back again. Best regards, Ngurah Tisna, General Manager
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A***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Suitable for activities in the Denpasar area
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for your review! We are delighted to hear that Neo Hotel Denpasar was a great choice for your stay in Denpasar. We hope to welcome you back soon. Best regards, Ngurah Tisna, General Manager
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Tu Sui
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
My overall experience during a one-night stay was very enjoyable. Despite arriving late at night, the front desk staff were courteous and efficient. I requested an extra pillow, which was delivered promptly. The room and bedding were clean, and the rate was very budget-friendly. The location is also excellent. The only issue I encountered was poor drainage in the shower, causing water to pool until the following day.
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Accommodation's Reply
13 Oct 2025
Dear Mr/s. Tu Sui, Thank you very much for sharing your detailed feedback. We’re delighted to know that you had an enjoyable stay and appreciated our courteous front desk team, prompt service, clean room, and convenient location. We sincerely apologize for the inconvenience caused by the poor shower drainage. Please be assured that our maintenance team has been informed to address this issue immediately. Your kind comments and constructive feedback are truly appreciated, and we look forward to welcoming you back to Hotel NEO Denpasar for an even better stay. Best regards, Ngurah Tisna General Manager
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable hotel, fast Wi-Fi, good service
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Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay at Neo Hotel Denpasar and were pleased with our service and Wi-Fi speed. We hope to welcome you back again soon for an even more enjoyable stay. Best regards, Ngurah Tisna General Manager
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P***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Stayed 7 days in a suite room, the room was big, clean, bright.
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A***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The facilities are okay for that price. But there are lots of small cockroaches in the room, we found about 6 baby cockroaches.
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Accommodation's Reply
06 Oct 2025
Dear Guest, Thank you for taking the time to share your experience at Hotel Neo Denpasar. We are pleased to hear that you found our facilities to be adequate for the price. However, we apologize for the inconvenience you experienced regarding the presence of small insects in your room. This is certainly not the standard of cleanliness we expect. We have directed our Housekeeping team to conduct a thorough inspection and take additional precautions to prevent a similar incident from happening again. We greatly appreciate your feedback as it helps us continuously improve the quality of our service and room cleanliness. We look forward to welcoming you back to Hotel Neo Denpasar for a much more comfortable experience. Best regards, Ngurah Tisna, General Manager
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Duwi E. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff were very helpful and so nice ❤️
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Accommodation's Reply
06 Oct 2025
Dear Ms. Duwi E. W., Thank you so much for your kind review! We’re delighted to know that you found our staff very helpful and friendly during your stay at Hotel NEO Denpasar. Your feedback truly motivates our team to continue providing the best service to all our guests. We look forward to welcoming you back to Hotel NEO Denpasar soon! Warm regards, Ngurah Tisna General Manager
Asti K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
The worst experience of my life: staying in the DIRTIEST hotel!!!!! There were worms in the bathroom, cockroaches in the room, mosquitoes, and the bathroom was covered in grime. I changed rooms three times, but all were terrible. The building was in such disrepair that it wasn't even worthy of being called a hotel. I booked a room for six days, but couldn't stay because the room was so dirty that it caused my allergies to flare up. I'm currently waiting for the promised refund, but it hasn't been returned. What terrible management. It was a truly traumatic experience. I suffered financial, mental, and health losses!!! I will never stay at a Neo Aston hotel anywhere in Indonesia. I will continue to raise awareness so that others are careful when choosing a hotel.
Read More
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Ms. Asti, Thank you for your review. We sincerely apologize for the very unpleasant experience you had while staying at Hotel Neo Denpasar. Your feedback regarding the cleanliness of the room, facilities, and our service experience is highly appreciated and is a serious concern for management. We are very sorry to learn that your stay caused discomfort. This in no way reflects the standard of service and cleanliness that we always strive for. Our team is currently conducting an in-depth evaluation and taking corrective action to prevent a similar incident from happening again. Regarding the refund, we can inform you that we have forwarded the refund process to the travel agent through which we received your booking, and we will continue to monitor its progress to ensure its prompt resolution. Once again, we apologize for the inconvenience and are committed to improving the quality of service and cleanliness for the comfort of our guests in the future. Best regards, Ngurah Tisna, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very close to the city center so it supports work visits to Denpasar.
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yanuar
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The bathroom doesn't have a drain hole so the water pools inside and won't drain.
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Accommodation's Reply
23 Sep 2025
Dear Mr. Yanuar, Thank you for your feedback. We apologize for the inconvenience you experienced with the bathroom, particularly the suboptimal drainage system that resulted in stagnant water. This has been brought to our attention, and our engineering team will immediately make improvements to ensure guest comfort. We look forward to welcoming you back for an even better stay at Hotel Neo Denpasar. Warm regards, Ngurah Tisna, General Manager
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y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The room is cozy, clean, and comfortable...one thing that is a bit annoying is mosquitoes in the room..other than that, everything is great..
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Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you very much for sharing your feedback. We’re delighted to hear that you found the room cozy, clean, and comfortable. Please accept our apologies for the inconvenience caused by mosquitoes in the room. We have already shared this with our housekeeping team to ensure preventive measures are strengthened, such as regular room treatment and inspection. We truly appreciate your kind words and look forward to welcoming you back for an even more pleasant stay. Best regards, Ngurah Tisna General Manager
B***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff was friendly when welcoming us.
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A***A
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
very convenient, very clean, I am comfortable staying here thank you
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T***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The rooms are clean and tidy, there's plenty of toilet paper, and the location is strategic. However, the parking area could be expanded in the future. Overall, it's recommended.
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Accommodation's Reply
07 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us at Hotel Neo Denpasar. We are pleased to know that you were comfortable with the cleanliness of your room, the completeness of our facilities, and our strategic location. Your feedback regarding the parking area is greatly appreciated and will be taken into consideration for future improvements. We look forward to welcoming you back on your next visit. Warm greetings from the entire Hotel Neo Denpasar team! Thank you, Ngurah Tisna, General Manager
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Friendly staff, clean hotel, strategic location
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1 people find it helpful
G***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Always come back here when I go to DPS, Mas Rafael and Pak Lanang are the best...
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you very much for your review and for the trust you have placed in Neo Hotel Denpasar. Every time you visit Denpasar, we are very pleased to know that the service from Mr. Rafael and Ms. Lanang has made a good impression on you. We will continue to strive to provide the best service to make your visit a pleasant experience. See you again on your next visit! Best regards, Ngurah Tisna General Manager
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P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
It's really good for those who want to go to Bali on a low budget🤗
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1 people find it helpful
A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
It's comfortable to stay here, it's clean and all the staff are friendly, I'm very satisfied
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+3
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Number of reviews per page
20
40

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Bedroom 4 Hotel Neo Denpasar by ASTON

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 2,067 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Hotel Neo Denpasar by ASTON
All
Bedroom (70)
Staff Friendliness (69)
Room Space (64)
Ambiance (62)
Bathroom (59)
Accessibility (55)
Distance to City Center (51)
Wifi (43)
Surroundings (40)
Family Friendly (38)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Neo Denpasar by ASTON

Number of reviews per page
20
40
Customer reviews
Arifa M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
The little ones are happy swimming at the hotel.
Translated by Google Icon
See original
Find this review helpful?
F***F
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
all good, the bad thing is just there is bright light in the room.
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for sharing your feedback and for staying with us at Hotel NEO Denpasar. We’re glad to know that overall you had a good experience. We appreciate your comment regarding the bright light in the room, and we will review this to find a better lighting adjustment for future comfort. We look forward to welcoming you back soon for an even more pleasant stay. Warm regards, Ngurah Tisna General Manager
Dhany K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I've stayed at this hotel several times every time I've been to Denpasar. The breakfast is quite varied and quite tasty.
Translated by Google Icon
See original
+3
Find this review helpful?
Accommodation's Reply
28 Oct 2025
Dear Mr. Dani, Thank you for choosing Neo Hotel Denpasar as your accommodation whenever you visit Denpasar. We are delighted that you enjoyed our varied and delicious breakfast. We will continue to strive to maintain and improve our service quality to ensure that every visit is always memorable. We look forward to welcoming you back again. Best regards, Ngurah Tisna, General Manager
Translated by Google Icon
See original
A***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Suitable for activities in the Denpasar area
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for your review! We are delighted to hear that Neo Hotel Denpasar was a great choice for your stay in Denpasar. We hope to welcome you back soon. Best regards, Ngurah Tisna, General Manager
Translated by Google Icon
See original
Tu Sui
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
My overall experience during a one-night stay was very enjoyable. Despite arriving late at night, the front desk staff were courteous and efficient. I requested an extra pillow, which was delivered promptly. The room and bedding were clean, and the rate was very budget-friendly. The location is also excellent. The only issue I encountered was poor drainage in the shower, causing water to pool until the following day.
Read More
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Mr/s. Tu Sui, Thank you very much for sharing your detailed feedback. We’re delighted to know that you had an enjoyable stay and appreciated our courteous front desk team, prompt service, clean room, and convenient location. We sincerely apologize for the inconvenience caused by the poor shower drainage. Please be assured that our maintenance team has been informed to address this issue immediately. Your kind comments and constructive feedback are truly appreciated, and we look forward to welcoming you back to Hotel NEO Denpasar for an even better stay. Best regards, Ngurah Tisna General Manager
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable hotel, fast Wi-Fi, good service
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Accommodation's Reply
17 Oct 2025
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay at Neo Hotel Denpasar and were pleased with our service and Wi-Fi speed. We hope to welcome you back again soon for an even more enjoyable stay. Best regards, Ngurah Tisna General Manager
Translated by Google Icon
See original
P***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Stayed 7 days in a suite room, the room was big, clean, bright.
Translated by Google Icon
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A***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
The facilities are okay for that price. But there are lots of small cockroaches in the room, we found about 6 baby cockroaches.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Guest, Thank you for taking the time to share your experience at Hotel Neo Denpasar. We are pleased to hear that you found our facilities to be adequate for the price. However, we apologize for the inconvenience you experienced regarding the presence of small insects in your room. This is certainly not the standard of cleanliness we expect. We have directed our Housekeeping team to conduct a thorough inspection and take additional precautions to prevent a similar incident from happening again. We greatly appreciate your feedback as it helps us continuously improve the quality of our service and room cleanliness. We look forward to welcoming you back to Hotel Neo Denpasar for a much more comfortable experience. Best regards, Ngurah Tisna, General Manager
Translated by Google Icon
See original
Duwi E. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff were very helpful and so nice ❤️
Find this review helpful?
Accommodation's Reply
06 Oct 2025
Dear Ms. Duwi E. W., Thank you so much for your kind review! We’re delighted to know that you found our staff very helpful and friendly during your stay at Hotel NEO Denpasar. Your feedback truly motivates our team to continue providing the best service to all our guests. We look forward to welcoming you back to Hotel NEO Denpasar soon! Warm regards, Ngurah Tisna General Manager
Asti K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
The worst experience of my life: staying in the DIRTIEST hotel!!!!! There were worms in the bathroom, cockroaches in the room, mosquitoes, and the bathroom was covered in grime. I changed rooms three times, but all were terrible. The building was in such disrepair that it wasn't even worthy of being called a hotel. I booked a room for six days, but couldn't stay because the room was so dirty that it caused my allergies to flare up. I'm currently waiting for the promised refund, but it hasn't been returned. What terrible management. It was a truly traumatic experience. I suffered financial, mental, and health losses!!! I will never stay at a Neo Aston hotel anywhere in Indonesia. I will continue to raise awareness so that others are careful when choosing a hotel.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Ms. Asti, Thank you for your review. We sincerely apologize for the very unpleasant experience you had while staying at Hotel Neo Denpasar. Your feedback regarding the cleanliness of the room, facilities, and our service experience is highly appreciated and is a serious concern for management. We are very sorry to learn that your stay caused discomfort. This in no way reflects the standard of service and cleanliness that we always strive for. Our team is currently conducting an in-depth evaluation and taking corrective action to prevent a similar incident from happening again. Regarding the refund, we can inform you that we have forwarded the refund process to the travel agent through which we received your booking, and we will continue to monitor its progress to ensure its prompt resolution. Once again, we apologize for the inconvenience and are committed to improving the quality of service and cleanliness for the comfort of our guests in the future. Best regards, Ngurah Tisna, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very close to the city center so it supports work visits to Denpasar.
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Find this review helpful?
Profile Picture
yanuar
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The bathroom doesn't have a drain hole so the water pools inside and won't drain.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Sep 2025
Dear Mr. Yanuar, Thank you for your feedback. We apologize for the inconvenience you experienced with the bathroom, particularly the suboptimal drainage system that resulted in stagnant water. This has been brought to our attention, and our engineering team will immediately make improvements to ensure guest comfort. We look forward to welcoming you back for an even better stay at Hotel Neo Denpasar. Warm regards, Ngurah Tisna, General Manager
Translated by Google Icon
See original
y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The room is cozy, clean, and comfortable...one thing that is a bit annoying is mosquitoes in the room..other than that, everything is great..
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Valued Guest, Thank you very much for sharing your feedback. We’re delighted to hear that you found the room cozy, clean, and comfortable. Please accept our apologies for the inconvenience caused by mosquitoes in the room. We have already shared this with our housekeeping team to ensure preventive measures are strengthened, such as regular room treatment and inspection. We truly appreciate your kind words and look forward to welcoming you back for an even more pleasant stay. Best regards, Ngurah Tisna General Manager
B***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff was friendly when welcoming us.
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A***A
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9.4
/10
Reviewed 11 week(s) ago
very convenient, very clean, I am comfortable staying here thank you
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T***o
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10.0
/10
Reviewed 12 week(s) ago
The rooms are clean and tidy, there's plenty of toilet paper, and the location is strategic. However, the parking area could be expanded in the future. Overall, it's recommended.
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Accommodation's Reply
07 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us at Hotel Neo Denpasar. We are pleased to know that you were comfortable with the cleanliness of your room, the completeness of our facilities, and our strategic location. Your feedback regarding the parking area is greatly appreciated and will be taken into consideration for future improvements. We look forward to welcoming you back on your next visit. Warm greetings from the entire Hotel Neo Denpasar team! Thank you, Ngurah Tisna, General Manager
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A***n
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Leisure
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8.5
/10
Reviewed 13 week(s) ago
Friendly staff, clean hotel, strategic location
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1 people find it helpful
G***a
icon-Transit
Transit
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9.4
/10
Reviewed 15 week(s) ago
Always come back here when I go to DPS, Mas Rafael and Pak Lanang are the best...
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you very much for your review and for the trust you have placed in Neo Hotel Denpasar. Every time you visit Denpasar, we are very pleased to know that the service from Mr. Rafael and Ms. Lanang has made a good impression on you. We will continue to strive to provide the best service to make your visit a pleasant experience. See you again on your next visit! Best regards, Ngurah Tisna General Manager
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P***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 15 week(s) ago
It's really good for those who want to go to Bali on a low budget🤗
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1 people find it helpful
A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
It's comfortable to stay here, it's clean and all the staff are friendly, I'm very satisfied
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+3
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