Hotel Novena

Hotels
8.3
/10
Very Good
817 reviews

What Guests Say About Their Stay

Nurhayati U.
10.0
/ 10
Bersih banget. Makanan di restoran enak, murah, dan porsinya banyak banget. The best pokoknya. Hotel bintang 4 di Maros saja ga sebersih ini. Sprei-nya putih bersih. Kamarnya harum. In Shaa Allah, balik Bone bakalan mampir lagi ke sini. Terima kasih ya, sukses terus buat Novena
Yangshen Yangshen
8.5
/ 10
We are happy with the service plus the facilities and strategic location.
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Seno S.
8.5
/ 10
Nice hotel when you are on business trip to Bone.
Fitri E T Fauzi
9.7
/ 10
Good, clean, good service ..
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ANDI RIYAN ARIATNO
10.0
/ 10
Very comfortable, satisfying and more efficient service
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In the Area
See Map
Jalan Jend Ahmad Yani No. 25 Watampone, Tanete Riattang, Bone, Sulawesi Selatan, Indonesia, 92712

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Novena Hotel by Azana Hotel Novena is a hotel is located at Tanete Riattang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Novena

Jalan Jend Ahmad Yani No. 25 Watampone, Tanete Riattang, Bone, Sulawesi Selatan, Indonesia, 92712
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Lobby Hotel Novena
Lobby 2 Hotel Novena

Discover More About Hotel Novena

note: hotel was previously named Novena Hotel by Azana

Location


Hotel Novena is a hotel is located at Tanete Riattang.

About Hotel Novena

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Novena will also give you a pleasant stay.

Hotel Novena is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Hotel Novena is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Hotel Novena is a great choice for you with a large and well-equipped function room to suit your requirements.

Hotel Novena is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Hotel Novena provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Novena, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Novena is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Novena.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Novena exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Novena is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Novena is the right place to stay.

All facilities in Hotel Novena

Bar, Cafe and Lounge Hotel Novena
Bar, Cafe and Lounge
Swimming Pool Hotel Novena
Swimming Pool
Entertainment Facility Hotel Novena
Entertainment Facility
Fitness Center Hotel Novena
Fitness Center
Functional Hall Hotel Novena
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Poolside bar
  • Snacks

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Karaoke
  • Massage
  • Outdoor pool

Business Facilities

  • Business facilities
  • Meeting facilities

Nearby Facilities

  • Shops
  • Supermarket

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Novena

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Hotel has a policy of not receiving any reservations made by non-married couples and that the married-couples has to present themselves with a valid government-issued identity prior to check-in such as Indonesian ID card (KTP suami-istri) / Marriage Certificate / wedding photos (foto-foto pernikahan). Failing/refusing to do so will result in the rejection of the reservation.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Novena
83
Number of floors in Hotel Novena
5
Another facilities in Hotel Novena
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked questions about Hotel Novena

What are available facilities at Hotel Novena?
There are top facilites at Hotel Novena such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Novena?
The standard check-in time at Hotel Novena is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Novena provide breakfast?
Yes, Hotel Novena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Novena?
Hotel Novena has a 3.0-star rating.
How many floors does Hotel Novena have?
Hotel Novena has 5.
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Hotel Novena reviews and ratings

8.3
Very Good
From 817 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Hotel Novena
All
Distance to City Center (7)
Surroundings (6)
Accessibility (5)
Staff Friendliness (4)
Taste (4)
Ambiance (3)
Bedroom (3)
Variety (3)
In-room Dining (3)
In-house Restaurant (3)
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Traveller Reviews Hotel Novena

Number of reviews per page
20
40
Customer reviews
W***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
It's convenient because it's right in the city center. All amenities are close by.
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A***Y
icon-Medical
Medical
icon-origin-TRAVELOKA
6.2
/10
Reviewed 16 week(s) ago
I've stayed here every time I've been to Bone, but yesterday was the worst. I left my AirPods behind when I checked out in the morning. That night, I realized I'd left them in my hotel room after checking the Find My app. Chats with the hotel staff went unanswered, so I sent them the last known location of my AirPods. The next morning, I traveled back from Makassar and confirmed they were still there. Thankfully, I found them, but I feel like the staff was hiding something. When my room was cleaned, I should have reported it to Lost and Found so they could have contacted the owner. Hopefully, things will get better.
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Isma S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 19 week(s) ago
In February/25 I checked in. I had been in the room for hours and the AC wasn't cold. I complained that the AC had just been cleaned. And in the morning the AC was still cold. In August/25 I checked in again. I was doubtful that the same thing would happen. It turns out that yes.. STILL THE SAME. The AC IS NOT COLD. I was offered to move to the next room and it turned out to be the same. And the next room smelled very musty. I was forced to stay in the previous room. And the bath towels were very rough and brownish. not white. Cleanliness is not maintained.. I'll go to Novena Bone again..
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F***n
icon-origin-TRAVELOKA
6.4
/10
Reviewed 21 week(s) ago
It's surprising that a hotel at this price uses river water, is very dirty and sandy, so it's not hygienic. Even though I've stayed here several times, this is the first time the quality of cleanliness is so bad. Come on, there's a big event in September with this quality, it's not worth it at that price.
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M***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The toilet is a bit broken so it's not very comfortable, it's located in an old building, but the cafe is really good.
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S***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
The location is very strategic in the center of Bone city, for the facilities for the bathrooms, especially in the smelly pool, in the room there are tissues provided, not just one piece that appears empty underneath 🤣
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mohammad s.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 36 week(s) ago
the hotel is recommended for those going to bone regency. but there are some things that need to be inputted, namely the breakfast menu which still needs some variations. but overall it's okay considering the location of the hotel is in the Regency, of course this hotel is highly recommended for those who are in bone regency
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Barbara G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
Nice new room and bathroom. Be carefully, there are 2 different parts of the hotel. Cheaper smoking rooms by the karaoke coffee, and more expensive new luxury rooms in the main building. Swimmingpool with gym area and coffee area are beautiful. The hotel is in the middle of town with fastfood stores and coffee shops arround town. Breakfast looks very nice, but I haven't tried. Diner was delicious. Thank you
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 48 week(s) ago
Thanks. The bathroom closet is broken
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 73 week(s) ago
Nice hotel, clean swimming pool, good breakfast.
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A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
One of the best hotels in Bone City.
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1 people find it helpful
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 76 week(s) ago
Most of the hotel staff find it very difficult to smile.
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Andi R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 76 week(s) ago
I ordered 3 rooms, check-in time was 14.00 and arrived at the location at around 16.30 but was still told to wait for 1 room which was not ready.
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A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 80 week(s) ago
The rooms are clean and the food is delicious, the breakfast is delicious and has a varied menu, the swimming pool is clean.
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DEBIALFONS LAY LENA
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Hotel bagus, bersih, berkualitas. Layanan sangat bagus. Trims.
1 people find it helpful
Suartina A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 86 week(s) ago
The room was clean but it took a while to check in. The check in time was 14:00. But we entered the room at 14:45. The staff were friendly and provided good service.
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A***i
icon-origin-TRAVELOKA
6.9
/10
Reviewed 87 week(s) ago
Took a deluxe room in a new building. Booked well in advance and requested a large bed but was not given, the reason was because the booking was made through an application 😅. When I first entered, the floor of the room was dusty + the toilet smelled a bit, maybe because of the water. The next day, I requested the housekeeping to clean the room because I would be gone all day and they agreed + didn't forget to turn on the clean my room button. When I returned to the hotel, it turned out the room wasn't cleaned. It was already very dusty from the first time I entered 🥴. The breakfast was quite varied, there was a swimming pool too. The location is very, very strategic, in the middle of the city and there are many kinds of restaurants/coffee shops around the hotel. This is not the first time I've stayed here, and there is still no change in terms of cleanliness. It's a shame, the rate is expensive but the cleanliness is lacking. Maybe in the future the problem of room cleanliness can be taken more seriously by hotel management.
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3 people find it helpful
Andi M. F. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 87 week(s) ago
Saya coba hubungin via wa tp admin nya slow respon banget (awalnya via telpon tp di arahkan agar chat via wa saja). Setelah check in, kebagian kamar 407. Termyata ac nya ga dingin sama sekali. Ga lagi lagi deh nginep hotel di sini!
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RONAL J.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 88 week(s) ago
Kamarnya tidak sesuai ekspektasi.
Find this review helpful?
Accommodation's Reply
12 Apr 2024
Hello Mr. Ronal Jaya, Thank you for taking the time and giving us an assessment. We apologize profusely for our shortcomings. We will continue to strive to provide the best for our customers. Guest comfort is our top priority. We hope to have you back again on another occasion. Thank You. Junet. Guest Service Agent.
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Siti Rahmah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 93 week(s) ago
Kebersihan mantap, pelayanan oke cuma, untuk bangunan ini satu dengan tempat karaoke.
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Number of reviews per page
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40

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Exterior 4 Hotel Novena

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 817 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.2

Meal

8.3

Location

8.6

Service and Facilites

8.3

People often mention about Hotel Novena
All
Distance to City Center (7)
Surroundings (6)
Accessibility (5)
Staff Friendliness (4)
Taste (4)
Ambiance (3)
Bedroom (3)
Variety (3)
In-room Dining (3)
In-house Restaurant (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Novena

Number of reviews per page
20
40
Customer reviews
W***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
It's convenient because it's right in the city center. All amenities are close by.
Translated by Google Icon
See original
Find this review helpful?
A***Y
icon-Medical
Medical
icon-origin-TRAVELOKA
6.2
/10
Reviewed 16 week(s) ago
I've stayed here every time I've been to Bone, but yesterday was the worst. I left my AirPods behind when I checked out in the morning. That night, I realized I'd left them in my hotel room after checking the Find My app. Chats with the hotel staff went unanswered, so I sent them the last known location of my AirPods. The next morning, I traveled back from Makassar and confirmed they were still there. Thankfully, I found them, but I feel like the staff was hiding something. When my room was cleaned, I should have reported it to Lost and Found so they could have contacted the owner. Hopefully, things will get better.
Read More
Translated by Google Icon
See original
Find this review helpful?
Isma S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 19 week(s) ago
In February/25 I checked in. I had been in the room for hours and the AC wasn't cold. I complained that the AC had just been cleaned. And in the morning the AC was still cold. In August/25 I checked in again. I was doubtful that the same thing would happen. It turns out that yes.. STILL THE SAME. The AC IS NOT COLD. I was offered to move to the next room and it turned out to be the same. And the next room smelled very musty. I was forced to stay in the previous room. And the bath towels were very rough and brownish. not white. Cleanliness is not maintained.. I'll go to Novena Bone again..
Read More
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Find this review helpful?
F***n
icon-origin-TRAVELOKA
6.4
/10
Reviewed 21 week(s) ago
It's surprising that a hotel at this price uses river water, is very dirty and sandy, so it's not hygienic. Even though I've stayed here several times, this is the first time the quality of cleanliness is so bad. Come on, there's a big event in September with this quality, it's not worth it at that price.
Translated by Google Icon
See original
Find this review helpful?
M***h
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
The toilet is a bit broken so it's not very comfortable, it's located in an old building, but the cafe is really good.
Translated by Google Icon
See original
Find this review helpful?
S***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
The location is very strategic in the center of Bone city, for the facilities for the bathrooms, especially in the smelly pool, in the room there are tissues provided, not just one piece that appears empty underneath 🤣
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
mohammad s.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 36 week(s) ago
the hotel is recommended for those going to bone regency. but there are some things that need to be inputted, namely the breakfast menu which still needs some variations. but overall it's okay considering the location of the hotel is in the Regency, of course this hotel is highly recommended for those who are in bone regency
Translated by Google Icon
See original
Find this review helpful?
Barbara G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 40 week(s) ago
Nice new room and bathroom. Be carefully, there are 2 different parts of the hotel. Cheaper smoking rooms by the karaoke coffee, and more expensive new luxury rooms in the main building. Swimmingpool with gym area and coffee area are beautiful. The hotel is in the middle of town with fastfood stores and coffee shops arround town. Breakfast looks very nice, but I haven't tried. Diner was delicious. Thank you
Read More
Find this review helpful?
A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 48 week(s) ago
Thanks. The bathroom closet is broken
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 73 week(s) ago
Nice hotel, clean swimming pool, good breakfast.
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A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
One of the best hotels in Bone City.
Translated by Google Icon
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1 people find it helpful
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 76 week(s) ago
Most of the hotel staff find it very difficult to smile.
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Andi R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 76 week(s) ago
I ordered 3 rooms, check-in time was 14.00 and arrived at the location at around 16.30 but was still told to wait for 1 room which was not ready.
Translated by Google Icon
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Find this review helpful?
A***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 80 week(s) ago
The rooms are clean and the food is delicious, the breakfast is delicious and has a varied menu, the swimming pool is clean.
Translated by Google Icon
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Find this review helpful?
DEBIALFONS LAY LENA
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Hotel bagus, bersih, berkualitas. Layanan sangat bagus. Trims.
1 people find it helpful
Suartina A.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 86 week(s) ago
The room was clean but it took a while to check in. The check in time was 14:00. But we entered the room at 14:45. The staff were friendly and provided good service.
Translated by Google Icon
See original
Find this review helpful?
A***i
icon-origin-TRAVELOKA
6.9
/10
Reviewed 87 week(s) ago
Took a deluxe room in a new building. Booked well in advance and requested a large bed but was not given, the reason was because the booking was made through an application 😅. When I first entered, the floor of the room was dusty + the toilet smelled a bit, maybe because of the water. The next day, I requested the housekeeping to clean the room because I would be gone all day and they agreed + didn't forget to turn on the clean my room button. When I returned to the hotel, it turned out the room wasn't cleaned. It was already very dusty from the first time I entered 🥴. The breakfast was quite varied, there was a swimming pool too. The location is very, very strategic, in the middle of the city and there are many kinds of restaurants/coffee shops around the hotel. This is not the first time I've stayed here, and there is still no change in terms of cleanliness. It's a shame, the rate is expensive but the cleanliness is lacking. Maybe in the future the problem of room cleanliness can be taken more seriously by hotel management.
Read More
Translated by Google Icon
See original
3 people find it helpful
Andi M. F. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 87 week(s) ago
Saya coba hubungin via wa tp admin nya slow respon banget (awalnya via telpon tp di arahkan agar chat via wa saja). Setelah check in, kebagian kamar 407. Termyata ac nya ga dingin sama sekali. Ga lagi lagi deh nginep hotel di sini!
Find this review helpful?
Profile Picture
RONAL J.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 88 week(s) ago
Kamarnya tidak sesuai ekspektasi.
Find this review helpful?
Accommodation's Reply
12 Apr 2024
Hello Mr. Ronal Jaya, Thank you for taking the time and giving us an assessment. We apologize profusely for our shortcomings. We will continue to strive to provide the best for our customers. Guest comfort is our top priority. We hope to have you back again on another occasion. Thank You. Junet. Guest Service Agent.
Translated by Google Icon
See original
Siti Rahmah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 93 week(s) ago
Kebersihan mantap, pelayanan oke cuma, untuk bangunan ini satu dengan tempat karaoke.
Find this review helpful?
Number of reviews per page
20
40