Hotel Venia

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7.9
/10
Very Good
736 reviews

What Guests Say About Their Stay

Desi K.

10.0
/ 10
Nice to stay at this hotel. Strategic location, clean and good services.

Boni P. D. S.

9.7
/ 10
Clean, comfortable, quiet and friendly The point is satisfied
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Guest

10.0
/ 10
Convenient again cheap Strategic place
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In the Area
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Komplek Pertokoan Graha Nusa Batam Blok A No 2 - 5 Batuaji Batam Indonesia, Batu Aji, Batam, Kepulauan Riau, Indonesia, 29439

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Venia is located in area / city Batu Aji. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Venia

Komplek Pertokoan Graha Nusa Batam Blok A No 2 - 5 Batuaji Batam Indonesia, Batu Aji, Batam, Kepulauan Riau, Indonesia, 29439
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Lobby Hotel Venia
Lobby 2 Hotel Venia

Discover More About Hotel Venia

Discover the Comfort of Hotel Venia in Kepulauan Riau

For Australian travellers seeking a comfortable and convenient base in the beautiful Kepulauan Riau region of Indonesia, Hotel Venia offers a welcoming retreat. Nestled in a prime location, this hotel provides a blend of modern amenities and local charm, making it an ideal choice for both leisure and business trips. Whether you're exploring the islands or attending to work, Hotel Venia aims to provide a memorable and hassle-free stay. Rates at Hotel Venia start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Hotel Venia

Hotel Venia is situated in the vibrant city of Batam, specifically within the Komplek Pertokoan Graha Nusa Batam Blok A No 2 - 5 Batuaji Batam Indonesia, Batu Aji, Batam, Kepulauan Riau, Indonesia, 29439. This strategic location places you within easy reach of key attractions and essential services. The hotel is conveniently located approximately 30 minutes by car from Hang Nadim International Airport (BTH), offering a straightforward journey upon arrival. For those looking to explore, the surrounding area is known for its lively atmosphere, with a good selection of local eateries and shops just a short stroll away. Its proximity to major transport routes also makes it easy to navigate the wider Batam area, whether you're heading to a business meeting or a scenic spot.

Guest Facilities and Services at Hotel Venia

Guest facilities at Hotel Venia are designed to enhance your stay and provide all the comforts you'd expect. The hotel offers reliable free Wi-Fi throughout the property, ensuring you can stay connected. A helpful 24-hour front desk is available to assist with any queries or requests you may have at any time of day or night. For travellers who enjoy starting their day with a good meal, the hotel provides breakfast options, and the availability of great coffee is a plus for many. Secure luggage storage is also available, allowing you to explore freely without your bags. While specific operating hours for all amenities are not detailed, the focus is on providing essential services to make your visit smooth and enjoyable.

Room Information and Stay Experience at Hotel Venia

Hotel Venia offers a range of rooms designed to provide a restful and comfortable experience for all guests. The room types of Hotel Venia cater to different needs, ensuring a suitable option for solo travellers, couples, or families. Each room is appointed with essential amenities, focusing on cleanliness and comfort. You can expect effective air-conditioning to maintain a pleasant temperature, ensuring a good night's sleep regardless of the outside weather. The beds are prepared for your comfort, and the bathrooms are kept clean and functional. While specific room names and exact dimensions are not provided, the emphasis is on creating a clean, cool, and relaxing environment for your stay.

Recommended Nearby Dining and Cafes around Hotel Venia

The area surrounding Hotel Venia is a hub for local culinary delights, offering a taste of authentic Indonesian flavours and international cuisine. You'll find a variety of dining options within easy walking distance, from casual local eateries serving delicious Indonesian specialties to cafes offering a relaxed atmosphere for a coffee break. For those who enjoy a good brunch, the local cafe scene is vibrant and offers plenty of choices. Exploring the neighbourhood will undoubtedly lead you to some fantastic spots for breakfast, lunch, or dinner, allowing you to immerse yourself in the local food culture.

Popular Attractions and Activities near Hotel Venia

Batam, the island where Hotel Venia is located, offers a variety of attractions and activities for visitors. Here are some popular spots you might consider exploring:

  • Barelang Bridge: An iconic series of bridges connecting Batam to nearby islands, offering scenic views.
  • Maha Vihara Duta Maitreya Temple: A large and impressive Buddhist temple, a significant cultural landmark.
  • Batam Centre Ferry Terminal: A bustling hub for travel to neighbouring islands and Singapore, also surrounded by shopping and dining.
  • Ranoh Island: Known for its beautiful beaches and water sports, offering a tropical escape.
  • Grand Batam Mall: A popular shopping destination with a wide range of retail outlets, entertainment, and food options.
If you are looking for other activities around Hotel Venia, check out the best deals on Traveloka: Recommended activities in Batam!

How to Get to Hotel Venia from the Airport

Getting to Hotel Venia from Hang Nadim International Airport (BTH) is straightforward, with several convenient transportation options available. Understanding your choices for an airport transfer service of Hotel Venia can help you plan your arrival smoothly. Here’s how to get to Hotel Venia:

  • Airport Shuttle Bus: Regular shuttle bus services operate from the airport to various points in Batam, and you can typically find routes that will take you close to the hotel's vicinity.
  • Public Metered Taxis: Metered taxis are readily available at the airport's designated taxi stands. This is a reliable option for a direct journey to Hotel Venia.
  • Rideshare Services: You can also opt for a rideshare service, which can be booked via a mobile app and offers a convenient door-to-door transfer.
For more information on booking your journey, consider exploring the Airport transfer service options available.

Summary of Why You Should Choose Hotel Venia

Hotel Venia stands out as an excellent choice for travellers heading to Kepulauan Riau, offering a combination of convenience, comfort, and value.

  • Prime Location: Situated in a well-connected area of Batam, providing easy access to local attractions and transport links.
  • Comfortable Stay: Rooms are designed with guest comfort in mind, featuring essential amenities like effective air-conditioning and clean facilities.
  • Helpful Services: A 24-hour front desk and free Wi-Fi ensure a smooth and connected experience throughout your visit.
  • Local Immersion: Proximity to local dining and cafes allows for an authentic taste of the region.
Ready to experience the hospitality of Hotel Venia? Check room availability at Hotel Venia and Book Hotel Venia today through Traveloka for a seamless booking process.

For more options, you can also Book budget hotels in Kepulauan Riau and Easily book domestic and international flights at low prices.

All facilities in Hotel Venia

Functional Hall Hotel Venia
Functional Hall
Lobby Hotel Venia
Lobby
Exterior Hotel Venia
Exterior
Others Hotel Venia
Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Banquet
  • Family room
  • Smoking area

Hotel Services

  • Early Check-in
  • Late check-out
  • 24-hour Receptionist
  • 24-hour security

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Supermarket

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Cafe

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Karaoke

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Venia

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Boarding Pass. Please bring the required documents in hard copy.

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Venia
55
Number of floors in Hotel Venia
4
Another facilities in Hotel Venia
Coffee shop, 24-hour room service, Room service, WiFi in public area, Banquet

Frequently asked questions about Hotel Venia

What are available facilities at Hotel Venia?
There are top facilites at Hotel Venia such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Venia?
The standard check-in time at Hotel Venia is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Venia provide breakfast?
Yes, Hotel Venia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Venia?
Hotel Venia has a 0.0-star rating.
How many floors does Hotel Venia have?
Hotel Venia has 4.
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Hotel Venia reviews and ratings

Overall Ratings & Reviews Hotel Venia

Traveloka (731)
Other sources (5)
8.0
Very Good
From 731 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.9

Location

8.1

Service and Facilites

8.1

People often mention about Hotel Venia
All
Accessibility (3)
Staff Friendliness (3)
Distance to City Center (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Hotel Area (2)
Taste (2)
Surroundings (1)
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Traveller Reviews Hotel Venia

Number of reviews per page
20
40
Customer reviews
Yogi a. s.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 17 week(s) ago
The mattress was very hard. The pillows were gone. They were also very thin and smelled musty.
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J***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Suitable and suitable for staying Affordable and close to shopping malls
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J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 61 week(s) ago
Great, as shown in the picture
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 76 week(s) ago
Overall is good compared with the affordable price.
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R***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 79 week(s) ago
The view at this hotel is nice Venia is actually very nice. From our room we can see a view of the vast garden. So it is pleasing to the eye. But, for the others it is not okay. The blanket in the room has stains, the bathroom has no heater, the AC in other rooms sounds very loud from the room. Hopefully the management can be more attentive to this. Thank you for the friendliness of the hotel staff.
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Tesa A. T.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 142 week(s) ago
The hotel was dirty, there was a lot of dust on the tables, there was no toothpaste either.
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Accommodation's Reply
10 Jan 2024
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there were any shortcomings or mistakes when you stayed at our property. Do not hesitate to ask the receptionist when you need help with housekeeping and toiletries. Your response will be a consideration for us so that in the future it will be better and we look forward to welcoming you back. Warm regards Venia Hotel
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Ferry S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 142 week(s) ago
Kamar sempit, kasur keras. Pelayanan buruk.
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Happy
icon-origin-TRAVELOKA
6.4
/10
Reviewed 213 week(s) ago
Room cleanliness and toiletries do not match the room price. Please fix. Thank you
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1 people find it helpful
Accommodation's Reply
31 Aug 2022
Dear guest Thank you for choosing Venia Hotel as your place to stay, we apologize if there are shortcomings and mistakes when you stay at our property and your feedback will be taken into consideration for us so that in the future it will be better and we look forward to welcoming you back Kind regards Venia Hotel
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Faaiq F. F.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 245 week(s) ago
Not recommend, yesterday came there was no window. Please be careful choosing a room here, it should be explained for the facilities and photos of the room. But because it was lacking, we finally gave up and it turned out that there was no window. The space is very narrow, even walking is difficult. Coupled with a leaking air conditioner, a tv that doesn't work and the room smells of cigarettes even though it's non smoking there. The light is pretty dim too
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3 people find it helpful
Accommodation's Reply
19 Jan 2022
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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GilanG F. H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 266 week(s) ago
Less clean and cramped rooms.
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Accommodation's Reply
24 Aug 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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Taufik S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 266 week(s) ago
The rooms are clean, the service is very satisfying.
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2 people find it helpful
Accommodation's Reply
19 Aug 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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Erlina Wati
icon-origin-TRAVELOKA
8.5
/10
Reviewed 267 week(s) ago
The rooms are clean and tidy and the service is good.
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2 people find it helpful
Accommodation's Reply
19 Aug 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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Purnama Jasman
icon-origin-TRAVELOKA
6.0
/10
Reviewed 273 week(s) ago
Unfriendly, no ethics when checking in check
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2 people find it helpful
Accommodation's Reply
26 Jun 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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zulkifli
icon-origin-TRAVELOKA
6.5
/10
Reviewed 281 week(s) ago
Hotel Venia cukup bersih dan pelayanan cukup baik tapi kamarnya cukup kecil dan dinding catnya kusam.
1 people find it helpful
Accommodation's Reply
10 May 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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Solastio P.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 282 week(s) ago
Customer nya pelit banget, harus jam 2 pas baru bisa masuk. Sementara waktunya sudah hampir jam 2 juga pas check in nya. Ga mau rugi waktu. Cukup sekali aja sudah di sini
3 people find it helpful
Accommodation's Reply
06 May 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are deficiencies and mistakes when you stay at our property, because at that date, our room was partially cleaned and waiting for the room to be ready. Your response will be taken into consideration for us so that in the future it will be better and waiting for your return Warm regards Venia Hotel
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Resma W.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 291 week(s) ago
the wifi is not going well, you can say it is not satisfactory.
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Accommodation's Reply
27 Feb 2021
Dear guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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herman d.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 292 week(s) ago
The bathroom has no soap and shampoo according to cheap hotel standards.
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Accommodation's Reply
24 Feb 2021
Dear guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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Aldof A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 297 week(s) ago
The bathroom was really dirty and smelly (standard and superior rooms), there was a problem with the room card pass (couldn't be locked and other guests came in) my room luckily my door was locked from the inside and at that time I was in the room, imagine when i go out again how about my stuff stay in the room!
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2 people find it helpful
Accommodation's Reply
21 Jan 2021
Dear honored guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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Aldof A.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 298 week(s) ago
There is no soap, the door can be opened with another card, the condition of the hotel bathroom is dirty and smelly, the female receptionist is not friendly.
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1 people find it helpful
Accommodation's Reply
21 Jan 2021
Dear honored guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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Bie A.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 306 week(s) ago
The bed is worth replacing.
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1 people find it helpful
Number of reviews per page
20
40

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Others 4 Hotel Venia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Venia

Traveloka (731)
Other sources (5)
8.0
Very Good
From 731 reviews
Provided by travellers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.9

Location

8.1

Service and Facilites

8.1

People often mention about Hotel Venia
All
Accessibility (3)
Staff Friendliness (3)
Distance to City Center (2)
Ambiance (2)
Room Space (2)
Soundproof (2)
Bedroom (2)
Hotel Area (2)
Taste (2)
Surroundings (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Hotel Venia

Number of reviews per page
20
40
Customer reviews
Yogi a. s.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 17 week(s) ago
The mattress was very hard. The pillows were gone. They were also very thin and smelled musty.
Translated by Google Icon
See original
Find this review helpful?
J***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Suitable and suitable for staying Affordable and close to shopping malls
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J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 61 week(s) ago
Great, as shown in the picture
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 76 week(s) ago
Overall is good compared with the affordable price.
Find this review helpful?
R***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 79 week(s) ago
The view at this hotel is nice Venia is actually very nice. From our room we can see a view of the vast garden. So it is pleasing to the eye. But, for the others it is not okay. The blanket in the room has stains, the bathroom has no heater, the AC in other rooms sounds very loud from the room. Hopefully the management can be more attentive to this. Thank you for the friendliness of the hotel staff.
Read More
Translated by Google Icon
See original
Find this review helpful?
Tesa A. T.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 142 week(s) ago
The hotel was dirty, there was a lot of dust on the tables, there was no toothpaste either.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jan 2024
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there were any shortcomings or mistakes when you stayed at our property. Do not hesitate to ask the receptionist when you need help with housekeeping and toiletries. Your response will be a consideration for us so that in the future it will be better and we look forward to welcoming you back. Warm regards Venia Hotel
Translated by Google Icon
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Ferry S.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 142 week(s) ago
Kamar sempit, kasur keras. Pelayanan buruk.
Find this review helpful?
Happy
icon-origin-TRAVELOKA
6.4
/10
Reviewed 213 week(s) ago
Room cleanliness and toiletries do not match the room price. Please fix. Thank you
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1 people find it helpful
Accommodation's Reply
31 Aug 2022
Dear guest Thank you for choosing Venia Hotel as your place to stay, we apologize if there are shortcomings and mistakes when you stay at our property and your feedback will be taken into consideration for us so that in the future it will be better and we look forward to welcoming you back Kind regards Venia Hotel
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Faaiq F. F.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 245 week(s) ago
Not recommend, yesterday came there was no window. Please be careful choosing a room here, it should be explained for the facilities and photos of the room. But because it was lacking, we finally gave up and it turned out that there was no window. The space is very narrow, even walking is difficult. Coupled with a leaking air conditioner, a tv that doesn't work and the room smells of cigarettes even though it's non smoking there. The light is pretty dim too
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
19 Jan 2022
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
Translated by Google Icon
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GilanG F. H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 266 week(s) ago
Less clean and cramped rooms.
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
24 Aug 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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Taufik S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 266 week(s) ago
The rooms are clean, the service is very satisfying.
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2 people find it helpful
Accommodation's Reply
19 Aug 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
Translated by Google Icon
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Erlina Wati
icon-origin-TRAVELOKA
8.5
/10
Reviewed 267 week(s) ago
The rooms are clean and tidy and the service is good.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
19 Aug 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
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See original
Purnama Jasman
icon-origin-TRAVELOKA
6.0
/10
Reviewed 273 week(s) ago
Unfriendly, no ethics when checking in check
Translated by Google Icon
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2 people find it helpful
Accommodation's Reply
26 Jun 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
Translated by Google Icon
See original
Profile Picture
zulkifli
icon-origin-TRAVELOKA
6.5
/10
Reviewed 281 week(s) ago
Hotel Venia cukup bersih dan pelayanan cukup baik tapi kamarnya cukup kecil dan dinding catnya kusam.
1 people find it helpful
Accommodation's Reply
10 May 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are any shortcomings and errors during your stay at our property and your feedback will be a matter of consideration for us so that the future will be better and look forward to your return. Warm regards Venia Hotel
Translated by Google Icon
See original
Solastio P.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 282 week(s) ago
Customer nya pelit banget, harus jam 2 pas baru bisa masuk. Sementara waktunya sudah hampir jam 2 juga pas check in nya. Ga mau rugi waktu. Cukup sekali aja sudah di sini
3 people find it helpful
Accommodation's Reply
06 May 2021
Dear guests Thank you for choosing Venia Hotel as your place to stay, we apologize if there are deficiencies and mistakes when you stay at our property, because at that date, our room was partially cleaned and waiting for the room to be ready. Your response will be taken into consideration for us so that in the future it will be better and waiting for your return Warm regards Venia Hotel
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Resma W.
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6.5
/10
Reviewed 291 week(s) ago
the wifi is not going well, you can say it is not satisfactory.
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Accommodation's Reply
27 Feb 2021
Dear guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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herman d.
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6.0
/10
Reviewed 292 week(s) ago
The bathroom has no soap and shampoo according to cheap hotel standards.
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Accommodation's Reply
24 Feb 2021
Dear guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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Aldof A.
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6.0
/10
Reviewed 297 week(s) ago
The bathroom was really dirty and smelly (standard and superior rooms), there was a problem with the room card pass (couldn't be locked and other guests came in) my room luckily my door was locked from the inside and at that time I was in the room, imagine when i go out again how about my stuff stay in the room!
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2 people find it helpful
Accommodation's Reply
21 Jan 2021
Dear honored guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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Aldof A.
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5.4
/10
Reviewed 298 week(s) ago
There is no soap, the door can be opened with another card, the condition of the hotel bathroom is dirty and smelly, the female receptionist is not friendly.
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1 people find it helpful
Accommodation's Reply
21 Jan 2021
Dear honored guests Thank you for choosing Venia Hotel as your place of residence, we apologize for any inconvenience and errors during your stay at our property and your feedback will be a consideration for us to make it better and look forward to your return Warm regards Venia Hotel
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Bie A.
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6.6
/10
Reviewed 306 week(s) ago
The bed is worth replacing.
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1 people find it helpful
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