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JW Marriott Hotel Jakarta
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JW Marriott Hotel Jakarta
Hotels
8.6
/10
Very Good
2,193 reviews
What Guests Say About Their Stay
Staff Friendliness (14)
Bedroom (12)
Taste (12)
Room Space (11)
Winda Y. W.
9.7
/ 10
Room was very clean and spacious. Breakfast was good. Gym is relatively small but all machines are well taken care of. All staffs are very friendly, they make me feel like I was in Disney land LOL. everyone is full of smile even though it was weekend and everyone is busy. It was a pleasant stay.
Astrie Y.
9.7
/ 10
one of best staycation i've ever had. Good Protocol regarding Covid 19. The cleanliness, hospitality are awesome. We'll be back again for sure
Febrian dewangga putra
10.0
/ 10
Everything is excellent, the location, the service, the view, the breakfast. It was crowded but they can manage their customers such as lift, the schedule for breakfast. Highly recommended for staycation
Zelda K.
9.7
/ 10
a little crowded, because maybe when I came there was a wedding event. the building looks old but the rooms are comfortable. the service is very good. the receptionist's explanation was detailed, I requested a high floor, and was given a room on the highest floor. very fun ! ✨
Corina A. F.
8.5
/ 10
I did a staycation with friends and check in on Friday. No wonder it was quite packed in the lobby given the weekend. But we had an early check in at 1pm so, less rush. The overall experience was good, especially the food at the infamous sailendra restaurant. the room was super clean, but remain in oldies look, feels like riding a time machine to the 90s! Location is primary for sure hence you can enjoy the view of the concrete jungle of Jakarta. Regarding the COVID protocol, they have a 5star standard. Breakfast time will be divided in sections, so you chose the time slot. Public areas such as elevator is disinfected hourly, and you need to book a time slot for the pool and gym as well.
In the Area
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Jalan Dr. Ide Gde Anak Agung Gde Agung, Kav. E. 1.2, No. 1 & 2, Mega Kuningan , Kuningan, Setiabudi, Jakarta, Indonesia, 12950
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in JW Marriott Hotel Jakarta
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What's around JW Marriott Hotel Jakarta
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Jalan Dr. Ide Gde Anak Agung Gde Agung, Kav. E. 1.2, No. 1 & 2, Mega Kuningan , Kuningan, Setiabudi, Jakarta, Indonesia, 12950
Discover More About JW Marriott Hotel Jakarta
Location
JW Marriott Hotel Jakarta is located in area / city Kuningan.
About JW Marriott Hotel Jakarta
JW Marriott Hotel Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at JW Marriott Hotel Jakarta will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, JW Marriott Hotel Jakarta provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at JW Marriott Hotel Jakarta, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at JW Marriott Hotel Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from JW Marriott Hotel Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
JW Marriott Hotel Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at JW Marriott Hotel Jakarta.
All facilities in JW Marriott Hotel Jakarta
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Early bird breakfast
- Hot breakfast
- Bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Dietary menu
- Vegetarian meal
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
- Newspaper in lobby
- Porter
- Wedding service
Things to Do
- Fitness center
- Garden
- Health club
- Hot tub
- Massage
- Outdoor pool
- Pool sun loungers
- Sauna
- Spa
- Hot tub
- Sauna
- Steam room
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Business centre
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
Transportation
- Airport transfer
- Limo or town car service
- Secure parking
- Valet parking
- Valet parking (surcharge)
Kids and Pets
- Babysitting with surcharge
- Highchairs
Connectivity
- LAN Internet
- Free WiFi
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in JW Marriott Hotel Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
The public facilities such as restaurants, gym, swimming pool, and other recreational areas follow the Jakarta official government regulations due to current pandemic situation.
Extra Breakfast
Accommodation charges IDR 285,000/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at JW Marriott Hotel Jakarta | 333 |
Number of floors in JW Marriott Hotel Jakarta | 30 |
Another facilities in JW Marriott Hotel Jakarta | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar |
Frequently asked questions about JW Marriott Hotel Jakarta
What are available facilities at JW Marriott Hotel Jakarta?
There are top facilites at JW Marriott Hotel Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JW Marriott Hotel Jakarta?
The standard check-in time at JW Marriott Hotel Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does JW Marriott Hotel Jakarta provide breakfast?
Yes, JW Marriott Hotel Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in JW Marriott Hotel Jakarta
Traveloka (1,731)
Other sources (462)
8.6
Very Good
From 1,731 reviews
Provided by travellers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.5
Location
8.9
Service and Facilites
8.8
People often mention about JW Marriott Hotel Jakarta
All
Staff Friendliness (11)
Variety (10)
Room Space (9)
Taste (9)
Wifi (8)
Ambiance (8)
Bedroom (8)
Distance to City Center (6)
Surroundings (6)
Accessibility (6)
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Traveller Reviews JW Marriott Hotel Jakarta
Number of reviews per page
20
40
Customer reviews
M***d
Staycation
9.7
/10
Reviewed 1 week(s) ago
Everything is good, regardless of the space of the room...
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M***a
Staycation
8.8
/10
Reviewed 2 week(s) ago
The room smells a bit musty, hopefully there will be changes in the future.
And the atmosphere of my 5-year-old child's room and space hasn't changed, it's a bit old-fashioned.
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L***w
10.0
/10
Reviewed 2 week(s) ago
Staff is super helpful, one of the staff guided us to the Executive floor for check-in to avoid waiting in queue.
The room is spacious and clean.
1 people find it helpful
P***t
Staycation
9.7
/10
Reviewed 3 week(s) ago
The location is strategic, close to the city center, the service is friendly, the food is delicious..
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1 people find it helpful
D***n
Business
9.7
/10
Reviewed 4 week(s) ago
Very enjoyable and memorable, spacious rooms, varied food, and supportive hotel facilities.
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a***i
10.0
/10
Reviewed 4 week(s) ago
Excellent and friendly to be a reference for a friend anyway.
1 people find it helpful
yuni n.
Leisure
6.5
/10
Reviewed 4 week(s) ago
This is a personal experience where I chose this JW Marriot Hotel to celebrate my birthday because of the advice of a friend who works at the embassy and also my husband's advice.
1. Good security and friendly security ⭐️5
2. Check-in was already queued (I arrived at 4 pm), met Mr. Morrazio who I and my family know because I often stay at the Ritz Carlton and finally served by a stiff male FO who seemed inflexible so that incomplete information was given to me. ⭐️2.. I have conveyed this by phone when I was in the room because I wanted to know the swimming pool information.
3. The water in the bathroom (room 1902) kept flowing so that the floor was slippery.. there was no solution that made us comfortable, the water kept leaking only the towel from HK held it, so the towel was wet until check-out. ⭐️1
4. The capacity of the swimming pool is blurred from 12 people to 25 people, this is a public lie, because the swimming pool is small so they should know the maximum number of guests who will swim.⭐️0
5. Ordering an Omelette alone takes 20 minutes at Syailendra Restaurant. ⭐️2
6. The staff at the swimming pool (to ask for towels) are always missing, not on standby, so when we want to ask for 2 towels and there can only be 1 in the locker, and ask for information he is not there, then when we have finished swimming in the afternoon, we are asked which room 😅😅. ⭐️3
7. This hotel is not suitable for celebrating birthdays..⭐️3
8. Check-out is better than check-in (thanks Mbak Sarah and Mr. Sukma) and have listened to our complaints, and taken to Lotte using the hotel car. ⭐️5
First experience is not impressive, then just look for another hotel 🎈🎈
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+4
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J***n
Leisure
8.5
/10
Reviewed 5 week(s) ago
The room is big and clean with good service. The location is very strategic and not too crowded. During break fast the food is very varied and delicious
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1 people find it helpful
AS
Atya S.
Staycation
9.4
/10
Reviewed 7 week(s) ago
Very comfortable and the check-in/out process is really fast, definitely will come back another time.
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A***e
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel room was clean, comfortable, had a very attractive view and a selection of delicious food, and the service was very pleasant.
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A***d
10.0
/10
Reviewed 14 week(s) ago
Ambiance/Facilities: 10/10. Food: 10/10. Staff Assistance: 10/10. Highlights: 10/10. Price: 10/10. Location: 10/10
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E***n
Leisure
10.0
/10
Reviewed 14 week(s) ago
Friendly staff, satisfying breakfast, complete facilities.
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ZE
Zulfikar E.
Staycation
9.7
/10
Reviewed 14 week(s) ago
Hotel room is very cozy and wide space, foods and breakfast are delicious and recommended, only hotel receptionist was slower & too long to prepare administrative hotel room when I was firstly check-in, need to fix this in the future
1 people find it helpful
n
najib
8.5
/10
Reviewed 15 week(s) ago
security is too tight....they use sniffer dogs too..it's scary too..over all it's nice..it's just that the swimming pool is really small
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Amanda R. P.
Staycation
9.4
/10
Reviewed 17 week(s) ago
I really like staying at Marriott, the food is delicious, not failed, the taste is just right, because there are 5-star hotels with B-quality food.. but Marriott doesn't have friendly staff, okay facilities.. for cleanliness, it should be improved again, because the swimming pool and playground areas are a bit less clean, thanks..
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+5
1 people find it helpful
sr
siti r.
8.5
/10
Reviewed 20 week(s) ago
Very nice hotel to stay. All staff are nice and friendly, very good food.
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JA
Jayaputra A.
Business
8.5
/10
Reviewed 20 week(s) ago
The staff is friendly, the food is delicious, the rooms are neat
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BW
Budi W.
9.7
/10
Reviewed 72 week(s) ago
Humble staff, clean room, and delicious food.
1 people find it helpful
BT
Bimo T. P.
6.6
/10
Reviewed 81 week(s) ago
Semua karyawan sangat ramah. Kamar bersih. Hal yang minus:- Saluran TV sangat terbatas.- Tidak ada colokan charger USB.- Kolam renang sangat kecil.- Makanan rasanya sangat kurang untuk hotel sekelas jw marriot.- Penunjuk arah menuju Hotel sangat minim, sehingga saya harus bertanya dahulu untuk ke lobby hotel lewat mana.
3 people find it helpful
Dedi C.
9.3
/10
Reviewed 84 week(s) ago
Complete food, comfortable rooms. Friendly employees. Only the security smiled expensively, especially at the car entrance gate to the hotel area, maybe I was mistaken for a grab driver.
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1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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