I arrived near midnight, but they are still very helpful. The check in and out process was fast and easy. I have a nice sleep, and the staff were friendly when I leave my baggage to take later in the evening.
I have stayed at Swiss-Belexpress Cideng several times and the service is top-notch, from parking, fast check-in and check-out, comfortable rooms, and quality food.
the main feature is the spacious room. beds are comfy not to mention the complete in room facilities you get at a very affordable price! there are some fast food restaurants nearby. 15 minutes to gambir station. 24 hours reception and there is a coffee shop which is literally 5 steps away from the front desk. staffs are helpful and friendly.
This is my second time staying here. The rooms are clean and have a variety of breakfast. The service are good. Also, the staff are friendly and polite. A lot of restaurants nearby this hotel. Never regret staying here.
Enjoyed my stay and the pleasant friendly attitude of all staff from front door security, front desk staff, house keeping staff as well as the restaurant staff. All had been fantastic. Highly recommend to anyone planning a trip to Jakarta, especially in Jakarta Barat region.
Had a great stay at Novotel Jakarta Gajah Mada. The General Manager of this hotel sure have gems working under his wings. The hospitality shown from the Front Office (Mr Hero and all his colleagues) to the Concierge (Mr Sudiro and colleagues), Restaurant Manager and his staff is welcoming and made my stay like home. My triplet really do enjoy their stay and the kind, courteous and friendly staffs made their experience worthwhile. Will definitely came back to this hotel when my family visit Jakarta again. Stay there for 8 Days from (23/2 to 3/3). Wish I could extend my stay.
The room was clean and the air conditioning worked perfectly, cool and refreshing. The hotel has an old-school charm, reminding me of classic hotels from the past. Though not modern, it’s well-maintained and comfortable. A good place for a simple, nostalgic stay. Everything felt neat, quiet, and pleasantly familiar.
The staffs are super sweet and nice. the hotel room and everything are just perfectly complete, shakti hotel is obviously good. What matters most is their smiling service, the receptionists and front liners, all are good... they are super nice and smiley.
We've got a great experience staying here, we've booked the room with bathtub with an affordable price and it is awesome! The minor thing to take notes is that this hotel have limited parking slot so if you bring vehicle, it's best to park it once you check in and take public transport to go around town. The location itself no the best spot, it's a little bit tricky, it placed between Warunk Up and Post office, be sure not to go pass through it. The breakfast on other hand is pretty simple not the best feature they had but the service is great to balance it out - just make sure you also have to be respectful for the people that worked there. For staycation purpose, we think this is the place to go. Cheers!
Location is great, not far from the train station. Staff are helpful. Room is spacious, bathroom is great with a bathtub (suite room). Super cozy. Really enjoyed the hotel.