We're family with kids, staying at this hotel for three nights, and we had a wonderful stay at this hotel. The location is incredibly strategic – right in the city center, making it easy to get around and close to many restaurants, shopping centers, and attractions such as Surabaya Zoo, Submarine Monument, Heroes' Cemetery, and etc.
The room was spacious, spotless, well-maintained and equipped with adequate facilities. The bed was comfortable. Additionally, they have microwave in the rooms!
Overall atmosphere was calm and relaxing. It truly felt like a home away from home.
The view of the city of Surabaya from our rooms was truly beautiful.
The breakfast was good, with a variety of options available each day.
What stood out the most was the excellent service!
The staff were friendly, helpful, and always ready to assist with a smile. From check-in to check-out, and during breakfast time- everything went smoothly and professionally.
Highly recommended for both business and leisure travelers looking for comfort, convenience, and top-quality service in the city center. Surely will come back!