The staff is very friendly, incidentally we stayed 6 nights. Every day the room is tidied up, the tissue is refilled, the dirty cup is replaced, the towels are changed every day, there is bottled water given every day. Good facilities. There is hot water in the bathroom. Outside the room there is a seat that is really cute. There is coffee tea provided also with dispensers. Can borrow umbrellas and prayer mats too. Around the hotel there is a 24-hour reception and BNI ATM and close to cheap-food stalls