It was a wonderful experience we hopefully do again soon. The resort is beautiful and serene. It has its own private beach with water activities and many cabanas being offered. We stayed at the Superior, the room was comfortable despite the fact there was not so much amenities. The service was very friendly, fast and accommodating. Pak Ali, who also drove our shuttle from the airport was very helpful and informative in how we could enjoy our first trip to Lombok. He was also very attentive. He was one reason we had a very memorable stay at Novotel Lombok. Thank you Novotel! We will be back and curious to experience their villa.
It is very happy to stay for 2 days in Batatu Villas. The enviroment around and inside of villa was very clean. And their staff very nice. More easy for you to stay in villa because they create temporary whatsapp group and it makes good communication and good service during your stays. Hope that Batatu can keep this facility or developed their service for future. Including maintain the building of villa, so Batatu can be the best resort in Mandalika
The staff were super friendly! We had to catch an early morning flight and the staff at the reception neatly packed our yummy breakfast to eat at the airport and even called us to remind us of our early checkout and also drove us to the airport and helped with our bags too. A big shoutout to the early morning staff on September 8th, 2025 (unfortunately, due to the rush, I was not able to get his name). But this hotel is great if you want to transit or stay close to the Lombok Airport. Cheers.
The staff were super friendly! We had to catch an early morning flight and the staff at the reception neatly packed our yummy breakfast to eat at the airport and even called us to remind us of our early checkout and also drove us to the airport and helped with our bags too. A big shoutout to the early morning staff on September 8th, 2025 (unfortunately, due to the rush, I was not able to get his name). But this hotel is great if you want to transit or stay close to the Lombok Airport. Cheers.
The entire experience was incredibly enjoyable, from the room, the hospitality of the homestay owners, the delicious food, and the surroundings. Although the location is a bit off the main road, the access to the place is filled with beautiful views. 💕😍