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Maison Aurelia Sanur - by Préférence
Hotels
Preferred Partner
9.0
/10
Very Good
360 reviews
What Guests Say About Their Stay
T***u
9.4
/ 10
The staff, area hotel, bedroom, bathroom ambiance, everything is perfect, we always stay in this hotel every time go to Bali. our favorite hotel in Sanur
G***i
9.7
/ 10
We booked for 4 with kids. There are 2 rooms with TV room. Comfortable, big and clean. The service is very good. All friendly.
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Thomas R.
10.0
/ 10
Best choice hotel for family holiday in Bali. Great service, fast check-in. The room is awesome.
Dhenaldi F.
9.7
/ 10
my stay here was amazing! the staff were very kind and attentive to our needs. the room itself is very comfortable and spacious. if you're coming to Bali, this is the place to go to!
Herni Eko Sulistyanti
9.7
/ 10
The rooms are clean, nice and very big. Friendly employees, strategic location. The lobby is nice and there are lots of spots for beautiful photos. Oh yes. The price is cheap for such a spacious hotel room. And its strategic location, many restaurants and places for beautiful coffee. If Sunday morning there is a Sunday market opposite the hotel, precisely in the stone restaurant cafe Jimbar that sells delicious traditional food. Really recommended.
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In the Area
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Jalan Danau Tamblingan. Sanur, Denpasar Selatan - Bali, Sanur, Bali, Indonesia, 80228
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Maison Aurelia Sanur - by Préférence
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Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
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What's around Maison Aurelia Sanur - by Préférence
Jalan Danau Tamblingan. Sanur, Denpasar Selatan - Bali, Sanur, Bali, Indonesia, 80228
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Discover More About Maison Aurelia Sanur - by Préférence
Maison Aurelia Sanur - by Préférence is a charming boutique hotel nestled in the heart of Sanur, Bali. With its elegant design and warm hospitality, it's the perfect spot for a relaxing getaway.
Room types available at Maison Aurelia Sanur - by Préférence
Maison Aurelia offers a variety of room types to suit different needs. The Camellia Rooms are spacious and come with a private balcony, perfect for enjoying the tropical breeze. For a bit more luxury, the Magnolia Suites offer a separate living area and a larger space to unwind. Each room is tastefully decorated with a blend of modern and traditional Balinese elements, ensuring a comfortable and stylish stay. Whether you're travelling solo, as a couple, or with family, there's a room that will make you feel right at home.How to get to Maison Aurelia Sanur - by Préférence
Getting to Maison Aurelia is a breeze. It's about a 30-minute drive from Ngurah Rai International Airport. You can easily grab a taxi or arrange for a private transfer. If you're already in Bali, the hotel is conveniently located in Sanur, making it accessible from other popular areas like Kuta and Seminyak.Facilities and services at Maison Aurelia Sanur - by Préférence
The hotel boasts a range of facilities to enhance your stay. Take a dip in the outdoor pool or unwind at the spa with a rejuvenating treatment. There's also a fitness centre for those who like to keep active. The friendly staff are always on hand to assist with any requests, ensuring you have a memorable stay.Food and drink available at Maison Aurelia Sanur - by Préférence
While the hotel itself doesn't have an on-site restaurant, you're in luck as Sanur is brimming with dining options. Just a short stroll away, you'll find a variety of cafes and restaurants offering everything from local Balinese dishes to international cuisine. Whether you're in the mood for a casual bite or a fine dining experience, you'll find something to satisfy your taste buds.Accessibility features at Maison Aurelia Sanur - by Préférence
Maison Aurelia is committed to providing a comfortable stay for all guests. The hotel offers accessible rooms and facilities to accommodate guests with mobility needs. Ramps and elevators are available to ensure easy access throughout the property. The staff are also trained to assist guests with any specific requirements they may have.Pet and service animal policy at Maison Aurelia Sanur - by Préférence
Maison Aurelia welcomes service animals to ensure guests with disabilities have a comfortable stay. However, pets are not allowed on the premises. It's always a good idea to contact the hotel in advance to discuss any specific needs or arrangements. Ready to experience the charm of Maison Aurelia Sanur - by Préférence? Book your stay through Traveloka for a seamless experience. If you're exploring other options in Bali, check out more hotels here or book your flights here.All facilities in Maison Aurelia Sanur - by Préférence
Swimming Pool
Functional Hall
Common Space
Lobby
Accommodation Services
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- WiFi in public area
Things to Do
- Outdoor pool
- Spa
- TV lounge
Hotel Services
- Laundry service
- 24-hour Receptionist
Family-friendly Facilities
- Children pool
Transportation
- Airport transfer
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Maison Aurelia Sanur - by Préférence
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Maison Aurelia Sanur - by Préférence | 42 |
Number of floors in Maison Aurelia Sanur - by Préférence | 4 |
Another facilities in Maison Aurelia Sanur - by Préférence | Room service, WiFi in public area, Outdoor pool, Spa, TV lounge |
Frequently asked questions about Maison Aurelia Sanur - by Préférence
What are available facilities at Maison Aurelia Sanur - by Préférence?
There are top facilites at Maison Aurelia Sanur - by Préférence such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Maison Aurelia Sanur - by Préférence?
The standard check-in time at Maison Aurelia Sanur - by Préférence is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Maison Aurelia Sanur - by Préférence?
Maison Aurelia Sanur - by Préférence has a 4.0-star rating.
How many floors does Maison Aurelia Sanur - by Préférence have?
Maison Aurelia Sanur - by Préférence has 4.
How many rooms are available at Maison Aurelia Sanur - by Préférence?
Maison Aurelia Sanur - by Préférence has 42.
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More Reviews from Other Guests in Maison Aurelia Sanur - by Préférence
Overall Ratings & Reviews Maison Aurelia Sanur - by Préférence
Traveloka (240)
Other sources (120)
8.8
Very Good
From 240 reviews
Provided by travellers on
Cleanliness
9.2
Room Comfort
9.2
Meal
8.4
Location
9.1
Service and Facilites
9.0
People often mention about Maison Aurelia Sanur - by Préférence
All
Room Space (10)
Bedroom (10)
Family Friendly (9)
Staff Friendliness (9)
Ambiance (9)
Bathroom (8)
Hotel Area (8)
Surroundings (7)
Accessibility (6)
Check-in/out Time (6)
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Traveller Reviews Maison Aurelia Sanur - by Préférence
Number of reviews per page
20
40
Customer reviews
Verified Traveler
9.6
/10
Reviewed 10 week(s) ago
The hotel service is very good, but perhaps Muslims should consider not taking the breakfast package because the restaurant serves non-halal food.
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Accommodation's Reply
01 Oct 2025
Dear Valued Guest,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur
Thank you for sharing your kind feedback with us. We are delighted to know that you enjoyed the service from our team. At the same time, please accept our sincere apologies for the inconvenience you experienced with our menu variations. We truly understand your concern regarding the availability of halal options, and your feedback is very valuable for us to review and improve our offerings to better cater to all of our guests.
We hope to have the pleasure of welcoming you back in the future and provide an even more thoughtful experience.
Warm regards,
Pauline Mottoulle
General Manager
T***u
Leisure
9.4
/10
Reviewed 20 week(s) ago
The staff, area hotel, bedroom, bathroom ambiance, everything is perfect, we always stay in this hotel every time go to Bali. our favorite hotel in Sanur
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Accommodation's Reply
15 Jul 2025
Dear Guest,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur.
Thank you so much for your kind words and continued trust. It fills our hearts with joy to know that each stay with us feels just right for you. From the staff’s hospitality to the ambiance of the room and bathroom, we’re truly grateful that these details made your time in Sanur memorable.
Knowing that Maison Aurelia has become your favorite hotel in Sanur is the highest compliment we could receive. Your loyalty means the world to us and we look forward to welcoming you back whenever Bali calls you again.
With warm regards,
Pauline Mottoulle
General Manager
G***i
Leisure
9.7
/10
Reviewed 22 week(s) ago
We booked for 4 with kids. There are 2 rooms with TV room. Comfortable, big and clean. The service is very good. All friendly.
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Om Swastiastu. Warm greetings from Maison Aurelia Sanur. Thank you for taking the time to share your experience while staying with your family at Maison Aurelia. We are very pleased to know that you felt comfortable with our spacious, clean rooms, and the TV room facilities that can be enjoyed with your beloved children. We also greatly appreciate your appreciation for the service and hospitality of our team. Reviews like this are the motivation for us to continue to provide the best stay experience for every guest. We hope to welcome you and your family back on another occasion, to create more beautiful moments together at Maison Aurelia, Sanur. Sincerely, Pauline Mottoulle. General Manager
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L***a
Leisure
10.0
/10
Reviewed 31 week(s) ago
I will stay at this hotel. It is nearby the beachfront that we can walk to. Nearby are many stores and Icon Mall.
1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Valued Guest,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur.
Thank you for your kind words and for sharing your impression of our location. We're truly pleased to hear that you enjoyed the convenience of being close to the beach, local shops, and Icon Mall, all within walking distance from our hotel.
It’s a joy to know that you would choose to stay with us again. We look forward to welcoming you back and ensuring your next visit is just as enjoyable, if not even more memorable.
Warm regards,
Pauline Mottoulle
General Manager
K***a
Leisure
9.7
/10
Reviewed 34 week(s) ago
The hotel is nice and clean, I like the interior of the Magnolia Suite room, not far from Sanur beach, about 15-20 minutes walk to Icon Mall, there is a supermarket near the hotel, there is a car park although it is not that big, overall it is highly recommended to come back again.
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Om Swastiastu. Warm greetings from Maison Aurelia Sanur. Thank you for the positive review that you have shared. We are very pleased to know that you enjoyed your stay at Magnolia Suite, and were satisfied with its cleanliness and interior design. We are also pleased to hear that the location of our hotel makes it easy for you to reach various places such as Sanur Beach, Icon Mall, supermarkets, and the availability of parking areas although limited. Your review and comments to return to Maison Aurelia Sanur are a meaningful appreciation for our entire team. We look forward to your next visit and hope to continue to provide a pleasant and memorable stay experience. Sincerely, Pauline Mottoulle. General Manager
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D***A
Leisure
10.0
/10
Reviewed 34 week(s) ago
Very clean hotel with nice and attractive design, strategic location and on the highway, next time I go to Bali I want to stay at this hotel again
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Om Swastiastu. Warm greetings from Maison Aurelia Sanur. Thank you for your positive review. We are very pleased to know that you enjoyed the cleanliness of the hotel, the attractive interior design, and our strategic location in the heart of Sanur. It is great to hear that you are planning to stay with us again on your next visit to Bali. Your review is a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back to Maison Aurelia, to create a more memorable holiday experience in the future. Sincerely, Pauline Mottoulle. General Manager
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KN
Kadek N. P. K.
Staycation
9.4
/10
Reviewed 35 week(s) ago
Overall all good, friendly staff front office (Gopala), big room, recommended hotel.
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Accommodation's Reply
04 Jul 2025
Dear Ibu Kadek N.P.K,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur.
Thank you very much for your kind words and for choosing to stay with us. We’re truly happy to hear that you enjoyed the spacious comfort of your room and found our hotel worthy of recommendation. It means a lot to all of us.
Your special mention of Gopala from our Front Office team has truly brightened our day. We will be sure to pass along your appreciation, he will be so pleased to know he helped make your stay more enjoyable.
We hope to have the pleasure of welcoming you back very soon for another wonderful stay in Sanur.
Warm regards,
Pauline Mottoulle
General Manager
C***a
Staycation
8.5
/10
Reviewed 47 week(s) ago
Spacious, clean rooms and friendly staff
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Accommodation's Reply
09 Jan 2025
Dear Valued Guest,
Om swastiastu from Maison Aurelia Sanur.
Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our spacious and clean rooms, as well as the warm hospitality of our team.
We look forward to welcoming you back for another memorable stay in Sanur.
Warm regards,
Pauline Mottoulle
General Manager
Lusia I.
Leisure
8.8
/10
Reviewed 57 week(s) ago
The hotel was great. The staff were friendly and helpful. The room was so great. The breakfast was chosen from the menu for the main course, and mostly western. The fruit, bread, juice was set up as a buffet. The Indonesian menu is only soto, fried rice, and fried noodle. The taste and volume for western breakfast was great and I had no complaint. But for the Indonesian menu, (I am sorry) they need to be fixed. Soto came with sort of dimsum inside and it was too salty and rarely in Indonesia soto with dimsum. The fried rice, the sweet sauce (kecap manis) was like stagnant at the bottom of the plate. So, it would be good to deliver delicious food of Indonesia because we are in Indonesia. That is all from me.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Lusia,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur.
Thank you so much for your thoughtful and detailed review. It’s truly heartening to hear that you had a great experience with us, from the friendly and helpful service to the comfort of your room and the quality of our Western breakfast options.
We also genuinely appreciate your constructive feedback regarding our Indonesian breakfast selections. Your insights are incredibly valuable, and we’re grateful for your honesty. Please allow us to sincerely apologize that the flavors and presentation did not meet your expectations, especially being in Indonesia. We understand how important it is to offer dishes that reflect our rich culinary heritage with authenticity and care.
Your comments about the soto and fried rice have been shared with our F&B team for immediate review and improvement. We are committed to refining these dishes so that they better represent the delicious flavors that Indonesian cuisine is known for.
We hope to have the pleasure of welcoming you back again in the future, so we can not only offer the warmth and comfort you enjoyed, but also a more satisfying taste of Indonesia just as it should be.
With heartfelt appreciation,
Pauline Mottoulle
General Manager
H***t
Leisure
10.0
/10
Reviewed 65 week(s) ago
Best Hotel and nice bed room, was good bed also and clean the bedsheets, towel all perfect 👌🏻 … will comeback again.
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Accommodation's Reply
04 Sep 2024
Dear Valuable Guest,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur. We thank you very much for taking the time to post a review about your recent stay with us.
We are pleased to learn that you’ve enjoyed our room and our amenities.
Your satisfaction is our greatest gift so once again, thank you very much for your feedback. We are already looking forward to welcoming you back to Maison Aurelia soon.
Kind regards,
Pauline Mottoulle
General Manager
W***i
Leisure
10.0
/10
Reviewed 78 week(s) ago
I will stay again when I go to Bali
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Accommodation's Reply
05 Jun 2024
Dear Valuable Guest,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
We would like to thank you for this outstanding comment. We are thrilled to learn that you’ve enjoyed our spacious rooms, their amenities as well as our comfortable beds. Knowing that our turndown service quality is being noticed is highly rewarding for the entire team.
Your beautiful compliments will be shared with all our team members to encourage them to maintain the constant and excellent service.
Once again, thank you so much. That kind of feedback is exactly what we try to reach.
Don’t hesitate to contact us directly for your next booking, we would be delighted to welcome you back to Maison Aurelia.
Kind Regards,
Pauline Mottoulle
General Manager
TR
Thomas R.
10.0
/10
Reviewed 82 week(s) ago
Best choice hotel for family holiday in Bali. Great service, fast check-in. The room is awesome.
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Accommodation's Reply
08 May 2024
Dear Thomas Rulyanto,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.
We couldn't be happier to hear that you found the room in Maison Aurelia Sanur to be blissful and awesome. Your kind words about our outstanding service and our dedicated staff who go above and beyond to ensure a memorable experience are greatly appreciated.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Warm regards,
Pauline Mottoulle
General Manager
GA
Gina A.
9.7
/10
Reviewed 92 week(s) ago
Mulai dari depan sambutan Bapak-Bapak Security sampai dengan resepsionis menyenangkan, tapi langsung gas Pol saat di kamar, rasanya mau tidur terus, kamarnya sangat bagus lho, seneng nya nambah lagi saat rapat sama teman kantor di resto bawah (lupa namanya) makanan nya enak banget, Kopi nya cakep banget.
2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Bapak Edison Napitupulu, Om Swastiastu. Warm greetings from Maison Aurelia Sanur. Thank you very much for such a pleasant and positive review! It is a pleasure to know that from the warm welcome from our security team to the receptionist service, everything left a good impression on your heart. It is an honor for us to be able to provide services that match the perfect hospitality. We are also very happy to know that the atmosphere of the meeting with office colleagues at our restaurant went smoothly and pleasantly, especially because our food and coffee could help perfect the moment. May this positive experience be the beginning of many more visits with your family, colleagues, or for a personal vacation. We are happy to welcome you back to Maison Aurelia, Sanur. Sincerely, Pauline Mottoulle. General Manager
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Y
Yanti
8.5
/10
Reviewed 101 week(s) ago
The place is clean, makes you feel at home. The staff are friendly.
See original
1 people find it helpful
Accommodation's Reply
31 Dec 2023
Dear Yanti Y,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you very much for your review.
We are pleased to learn that you liked our cleanliness and our staff friendliness.
I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Kind regards,
Pauline Mottoulle
General Manager
WT
Wahyudi T.
9.7
/10
Reviewed 119 week(s) ago
Great place to stay with great staffs! Very spacious room such a gem considering the price. Come back drunk at night, the staffs helped me getting back to bed in one piece! Recommended would be back again!
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Accommodation's Reply
27 Aug 2023
Dear Wahyudi T,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.
We look forward to sharing your feedback with the team who will be delighted to hear your comments.
Once again thank you so much.
We hope to welcome you back to Maison Aurelia Sanur soon.
With my best regards,
Pauline Mottoulle
General Manager
PK
Puti K. M.
8.5
/10
Reviewed 119 week(s) ago
Loved all the personal touches that they did when we came back to stay there for the second time. Room is nice and clean, perfectly located in central, and food is always good.
1 people find it helpful
Accommodation's Reply
22 Aug 2023
Dear Kareyca M,
Thank you very much for your kind feedback. I am delighted to read that you enjoyed your last visit with us.
I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.
We thank you for your loyalty and look forward to welcoming you back to Sanur very soon.
With my kind regards,
Pauline Mottoulle
General Manager
Meylanie Tambelangi
9.7
/10
Reviewed 126 week(s) ago
Very comfortable to stay here, all the facilities are very OK. We can have free bicycles around the hotel
+5
1 people find it helpful
Accommodation's Reply
12 Jul 2023
Dear Meylanie T,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.
I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Kind regards,
Pauline Mottoulle
General Manager
Agus D. S.
9.7
/10
Reviewed 128 week(s) ago
The best hotel in Bali with a very affordable price, clean, neat, fragrant, aesthetic 👍
See original
1 people find it helpful
Accommodation's Reply
04 Jul 2023
Dear Agus D. S.,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.
I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Kind regards,
Pauline Mottoulle
General Manager
SS
Sando S.
9.4
/10
Reviewed 131 week(s) ago
Semua bagus dan pelayanan cepat ramah.
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Accommodation's Reply
03 Jun 2023
Dear Sando S.
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.
It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Kind regards,
Pauline Mottoulle
General Manager
WS
Wenni S.
9.7
/10
Reviewed 132 week(s) ago
Good service, rooms cleanliness is superb.
Find this review helpful?
Accommodation's Reply
25 May 2023
Dear Wennis S.
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.
We look forward to sharing your feedback with the team who will be delighted to hear your comments.
Once again thank you so much.
We hope to welcome you back to Maison Aurelia Sanur soon.
With my best regards,
Pauline Mottoulle
General Manager
Number of reviews per page
20
40
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Overall Ratings & Reviews Maison Aurelia Sanur - by Préférence
Traveloka (240)
Other sources (120)
8.8
Very Good
From 240 reviews
Provided by travellers on
Cleanliness
9.2
Room Comfort
9.2
Meal
8.4
Location
9.1
Service and Facilites
9.0
People often mention about Maison Aurelia Sanur - by Préférence
All
Room Space (10)
Bedroom (10)
Family Friendly (9)
Staff Friendliness (9)
Ambiance (9)
Bathroom (8)
Hotel Area (8)
Surroundings (7)
Accessibility (6)
Check-in/out Time (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews Maison Aurelia Sanur - by Préférence
Number of reviews per page
20
40
Customer reviews
Verified Traveler
9.6
/10
Reviewed 10 week(s) ago
The hotel service is very good, but perhaps Muslims should consider not taking the breakfast package because the restaurant serves non-halal food.
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Valued Guest,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur
Thank you for sharing your kind feedback with us. We are delighted to know that you enjoyed the service from our team. At the same time, please accept our sincere apologies for the inconvenience you experienced with our menu variations. We truly understand your concern regarding the availability of halal options, and your feedback is very valuable for us to review and improve our offerings to better cater to all of our guests.
We hope to have the pleasure of welcoming you back in the future and provide an even more thoughtful experience.
Warm regards,
Pauline Mottoulle
General Manager
T***u
Leisure
9.4
/10
Reviewed 20 week(s) ago
The staff, area hotel, bedroom, bathroom ambiance, everything is perfect, we always stay in this hotel every time go to Bali. our favorite hotel in Sanur
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Dear Guest,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur.
Thank you so much for your kind words and continued trust. It fills our hearts with joy to know that each stay with us feels just right for you. From the staff’s hospitality to the ambiance of the room and bathroom, we’re truly grateful that these details made your time in Sanur memorable.
Knowing that Maison Aurelia has become your favorite hotel in Sanur is the highest compliment we could receive. Your loyalty means the world to us and we look forward to welcoming you back whenever Bali calls you again.
With warm regards,
Pauline Mottoulle
General Manager
G***i
Leisure
9.7
/10
Reviewed 22 week(s) ago
We booked for 4 with kids. There are 2 rooms with TV room. Comfortable, big and clean. The service is very good. All friendly.
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Om Swastiastu. Warm greetings from Maison Aurelia Sanur. Thank you for taking the time to share your experience while staying with your family at Maison Aurelia. We are very pleased to know that you felt comfortable with our spacious, clean rooms, and the TV room facilities that can be enjoyed with your beloved children. We also greatly appreciate your appreciation for the service and hospitality of our team. Reviews like this are the motivation for us to continue to provide the best stay experience for every guest. We hope to welcome you and your family back on another occasion, to create more beautiful moments together at Maison Aurelia, Sanur. Sincerely, Pauline Mottoulle. General Manager
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L***a
Leisure
10.0
/10
Reviewed 31 week(s) ago
I will stay at this hotel. It is nearby the beachfront that we can walk to. Nearby are many stores and Icon Mall.
1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Valued Guest,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur.
Thank you for your kind words and for sharing your impression of our location. We're truly pleased to hear that you enjoyed the convenience of being close to the beach, local shops, and Icon Mall, all within walking distance from our hotel.
It’s a joy to know that you would choose to stay with us again. We look forward to welcoming you back and ensuring your next visit is just as enjoyable, if not even more memorable.
Warm regards,
Pauline Mottoulle
General Manager
K***a
Leisure
9.7
/10
Reviewed 34 week(s) ago
The hotel is nice and clean, I like the interior of the Magnolia Suite room, not far from Sanur beach, about 15-20 minutes walk to Icon Mall, there is a supermarket near the hotel, there is a car park although it is not that big, overall it is highly recommended to come back again.
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Om Swastiastu. Warm greetings from Maison Aurelia Sanur. Thank you for the positive review that you have shared. We are very pleased to know that you enjoyed your stay at Magnolia Suite, and were satisfied with its cleanliness and interior design. We are also pleased to hear that the location of our hotel makes it easy for you to reach various places such as Sanur Beach, Icon Mall, supermarkets, and the availability of parking areas although limited. Your review and comments to return to Maison Aurelia Sanur are a meaningful appreciation for our entire team. We look forward to your next visit and hope to continue to provide a pleasant and memorable stay experience. Sincerely, Pauline Mottoulle. General Manager
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D***A
Leisure
10.0
/10
Reviewed 34 week(s) ago
Very clean hotel with nice and attractive design, strategic location and on the highway, next time I go to Bali I want to stay at this hotel again
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Accommodation's Reply
04 Jul 2025
Dear Valued Guest, Om Swastiastu. Warm greetings from Maison Aurelia Sanur. Thank you for your positive review. We are very pleased to know that you enjoyed the cleanliness of the hotel, the attractive interior design, and our strategic location in the heart of Sanur. It is great to hear that you are planning to stay with us again on your next visit to Bali. Your review is a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back to Maison Aurelia, to create a more memorable holiday experience in the future. Sincerely, Pauline Mottoulle. General Manager
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KN
Kadek N. P. K.
Staycation
9.4
/10
Reviewed 35 week(s) ago
Overall all good, friendly staff front office (Gopala), big room, recommended hotel.
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Accommodation's Reply
04 Jul 2025
Dear Ibu Kadek N.P.K,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur.
Thank you very much for your kind words and for choosing to stay with us. We’re truly happy to hear that you enjoyed the spacious comfort of your room and found our hotel worthy of recommendation. It means a lot to all of us.
Your special mention of Gopala from our Front Office team has truly brightened our day. We will be sure to pass along your appreciation, he will be so pleased to know he helped make your stay more enjoyable.
We hope to have the pleasure of welcoming you back very soon for another wonderful stay in Sanur.
Warm regards,
Pauline Mottoulle
General Manager
C***a
Staycation
8.5
/10
Reviewed 47 week(s) ago
Spacious, clean rooms and friendly staff
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Accommodation's Reply
09 Jan 2025
Dear Valued Guest,
Om swastiastu from Maison Aurelia Sanur.
Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our spacious and clean rooms, as well as the warm hospitality of our team.
We look forward to welcoming you back for another memorable stay in Sanur.
Warm regards,
Pauline Mottoulle
General Manager
Lusia I.
Leisure
8.8
/10
Reviewed 57 week(s) ago
The hotel was great. The staff were friendly and helpful. The room was so great. The breakfast was chosen from the menu for the main course, and mostly western. The fruit, bread, juice was set up as a buffet. The Indonesian menu is only soto, fried rice, and fried noodle. The taste and volume for western breakfast was great and I had no complaint. But for the Indonesian menu, (I am sorry) they need to be fixed. Soto came with sort of dimsum inside and it was too salty and rarely in Indonesia soto with dimsum. The fried rice, the sweet sauce (kecap manis) was like stagnant at the bottom of the plate. So, it would be good to deliver delicious food of Indonesia because we are in Indonesia. That is all from me.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Lusia,
Om Swastiastu. Warmest greetings from Maison Aurelia Sanur.
Thank you so much for your thoughtful and detailed review. It’s truly heartening to hear that you had a great experience with us, from the friendly and helpful service to the comfort of your room and the quality of our Western breakfast options.
We also genuinely appreciate your constructive feedback regarding our Indonesian breakfast selections. Your insights are incredibly valuable, and we’re grateful for your honesty. Please allow us to sincerely apologize that the flavors and presentation did not meet your expectations, especially being in Indonesia. We understand how important it is to offer dishes that reflect our rich culinary heritage with authenticity and care.
Your comments about the soto and fried rice have been shared with our F&B team for immediate review and improvement. We are committed to refining these dishes so that they better represent the delicious flavors that Indonesian cuisine is known for.
We hope to have the pleasure of welcoming you back again in the future, so we can not only offer the warmth and comfort you enjoyed, but also a more satisfying taste of Indonesia just as it should be.
With heartfelt appreciation,
Pauline Mottoulle
General Manager
H***t
Leisure
10.0
/10
Reviewed 65 week(s) ago
Best Hotel and nice bed room, was good bed also and clean the bedsheets, towel all perfect 👌🏻 … will comeback again.
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Accommodation's Reply
04 Sep 2024
Dear Valuable Guest,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur. We thank you very much for taking the time to post a review about your recent stay with us.
We are pleased to learn that you’ve enjoyed our room and our amenities.
Your satisfaction is our greatest gift so once again, thank you very much for your feedback. We are already looking forward to welcoming you back to Maison Aurelia soon.
Kind regards,
Pauline Mottoulle
General Manager
W***i
Leisure
10.0
/10
Reviewed 78 week(s) ago
I will stay again when I go to Bali
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Accommodation's Reply
05 Jun 2024
Dear Valuable Guest,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
We would like to thank you for this outstanding comment. We are thrilled to learn that you’ve enjoyed our spacious rooms, their amenities as well as our comfortable beds. Knowing that our turndown service quality is being noticed is highly rewarding for the entire team.
Your beautiful compliments will be shared with all our team members to encourage them to maintain the constant and excellent service.
Once again, thank you so much. That kind of feedback is exactly what we try to reach.
Don’t hesitate to contact us directly for your next booking, we would be delighted to welcome you back to Maison Aurelia.
Kind Regards,
Pauline Mottoulle
General Manager
TR
Thomas R.
10.0
/10
Reviewed 82 week(s) ago
Best choice hotel for family holiday in Bali. Great service, fast check-in. The room is awesome.
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Accommodation's Reply
08 May 2024
Dear Thomas Rulyanto,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.
We couldn't be happier to hear that you found the room in Maison Aurelia Sanur to be blissful and awesome. Your kind words about our outstanding service and our dedicated staff who go above and beyond to ensure a memorable experience are greatly appreciated.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Warm regards,
Pauline Mottoulle
General Manager
GA
Gina A.
9.7
/10
Reviewed 92 week(s) ago
Mulai dari depan sambutan Bapak-Bapak Security sampai dengan resepsionis menyenangkan, tapi langsung gas Pol saat di kamar, rasanya mau tidur terus, kamarnya sangat bagus lho, seneng nya nambah lagi saat rapat sama teman kantor di resto bawah (lupa namanya) makanan nya enak banget, Kopi nya cakep banget.
2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Bapak Edison Napitupulu, Om Swastiastu. Warm greetings from Maison Aurelia Sanur. Thank you very much for such a pleasant and positive review! It is a pleasure to know that from the warm welcome from our security team to the receptionist service, everything left a good impression on your heart. It is an honor for us to be able to provide services that match the perfect hospitality. We are also very happy to know that the atmosphere of the meeting with office colleagues at our restaurant went smoothly and pleasantly, especially because our food and coffee could help perfect the moment. May this positive experience be the beginning of many more visits with your family, colleagues, or for a personal vacation. We are happy to welcome you back to Maison Aurelia, Sanur. Sincerely, Pauline Mottoulle. General Manager
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Y
Yanti
8.5
/10
Reviewed 101 week(s) ago
The place is clean, makes you feel at home. The staff are friendly.
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1 people find it helpful
Accommodation's Reply
31 Dec 2023
Dear Yanti Y,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur. Thank you very much for your review.
We are pleased to learn that you liked our cleanliness and our staff friendliness.
I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Kind regards,
Pauline Mottoulle
General Manager
WT
Wahyudi T.
9.7
/10
Reviewed 119 week(s) ago
Great place to stay with great staffs! Very spacious room such a gem considering the price. Come back drunk at night, the staffs helped me getting back to bed in one piece! Recommended would be back again!
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Accommodation's Reply
27 Aug 2023
Dear Wahyudi T,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.
We look forward to sharing your feedback with the team who will be delighted to hear your comments.
Once again thank you so much.
We hope to welcome you back to Maison Aurelia Sanur soon.
With my best regards,
Pauline Mottoulle
General Manager
PK
Puti K. M.
8.5
/10
Reviewed 119 week(s) ago
Loved all the personal touches that they did when we came back to stay there for the second time. Room is nice and clean, perfectly located in central, and food is always good.
1 people find it helpful
Accommodation's Reply
22 Aug 2023
Dear Kareyca M,
Thank you very much for your kind feedback. I am delighted to read that you enjoyed your last visit with us.
I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.
We thank you for your loyalty and look forward to welcoming you back to Sanur very soon.
With my kind regards,
Pauline Mottoulle
General Manager
Meylanie Tambelangi
9.7
/10
Reviewed 126 week(s) ago
Very comfortable to stay here, all the facilities are very OK. We can have free bicycles around the hotel
+5
1 people find it helpful
Accommodation's Reply
12 Jul 2023
Dear Meylanie T,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.
I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Kind regards,
Pauline Mottoulle
General Manager
Agus D. S.
9.7
/10
Reviewed 128 week(s) ago
The best hotel in Bali with a very affordable price, clean, neat, fragrant, aesthetic 👍
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1 people find it helpful
Accommodation's Reply
04 Jul 2023
Dear Agus D. S.,
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.
I have shared your kind words and beautiful compliments with all the staff. It is always gratifying to know that we have succeeded in satisfying our guests.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Kind regards,
Pauline Mottoulle
General Manager
SS
Sando S.
9.4
/10
Reviewed 131 week(s) ago
Semua bagus dan pelayanan cepat ramah.
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Accommodation's Reply
03 Jun 2023
Dear Sando S.
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you so much for taking the time to express your feelings following your recent stay at Maison Aurelia Sanur and to share it with the travel community.
It is wonderful to know that you have enjoyed your time with us in Bali and that we succeeded in making your stay a memorable one. Your satisfaction is our greatest gift.
The whole team and I would like to wish you safe travels, hoping to welcome you back to Maison Aurelia in the near future.
Kind regards,
Pauline Mottoulle
General Manager
WS
Wenni S.
9.7
/10
Reviewed 132 week(s) ago
Good service, rooms cleanliness is superb.
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Accommodation's Reply
25 May 2023
Dear Wennis S.
Om Swastiastu, warmest greetings from Maison Aurelia Sanur.
Thank you for having taken the time to review your recent stay with us. There is nothing more satisfying than knowing that we were able to take care of you well and leave you with such a memorable impression.
We look forward to sharing your feedback with the team who will be delighted to hear your comments.
Once again thank you so much.
We hope to welcome you back to Maison Aurelia Sanur soon.
With my best regards,
Pauline Mottoulle
General Manager
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