Mercure Garut City Center

Hotels
Preferred Partner
9.2
/10
Exceptional
281 reviews

What Guests Say About Their Stay

e***i
8.5
/ 10
The hotel is clean, aesthetically pleasing, and very comfortable. The staff are friendly and helpful. The hotel is strategically located next to a mall and water park, making it perfect for bringing kids for a staycation. There's also a water dispenser for refilling drinking water.
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r***y
8.5
/ 10
Everything was great. The kids loved staying here, right next to the mall and water park, and the pool is warm. The location is excellent, close to the train station, which we happened to be using. We also got a room upgrade, thank you Mecure Garut...
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Verified Traveler
10.0
/ 10
The location is very close to the town square and train station. So, if you're coming from Jakarta by train, it's just a few minutes' walk to the hotel. The hotel is right next to the mall (and the only mall) in Garut. The food is quite varied and generally delicious. The view of Mount Papandayan is also a plus. If I may suggest, the hotel could provide a rooftop telescope (if available) so guests can view all the mountains surrounding Garut.
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Vivi M. D.
9.4
/ 10
The location is right in Ciplaz, so it's really close if you want to buy food and snacks for your kids. The room is spacious for the standard type. It's also really clean. There are dispensers everywhere 👍
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I***a
9.7
/ 10
comfortable, clean, aesthetic hotel, and all staff are friendly. easy access because it is located in the city center and next to the mall and water arena
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In the Area
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Jalan Guntur No. 02, Pakuwon, Kecamatan Garut Kota, Garut Kota, Garut, Jawa Barat, Indonesia, 44118

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Mercure Garut City Center is a good choice when you are visiting Garut Kota. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Garut City Center

Jalan Guntur No. 02, Pakuwon, Kecamatan Garut Kota, Garut Kota, Garut, Jawa Barat, Indonesia, 44118
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Discover More About Mercure Garut City Center

Location


Staying at Mercure Garut City Center is a good choice when you are visiting Garut Kota.

About Mercure Garut City Center

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Garut City Center is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Garut City Center.

All facilities in Mercure Garut City Center

Others Mercure Garut City Center
Others

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Garut City Center

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Garut City Center
5
Another facilities in Mercure Garut City Center
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked questions about Mercure Garut City Center

What are available facilities at Mercure Garut City Center?
There are top facilites at Mercure Garut City Center such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Garut City Center?
The standard check-in time at Mercure Garut City Center is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Garut City Center?
Mercure Garut City Center has a 4.0-star rating.
How many floors does Mercure Garut City Center have?
Mercure Garut City Center has 5.
Does Mercure Garut City Center have parking?
Yes, Mercure Garut City Center does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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Mercure Garut City Center reviews and ratings

9.2
Exceptional
From 281 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.4

Service and Facilites

8.9

People often mention about Mercure Garut City Center
All
Distance to City Center (72)
Room Space (67)
Bedroom (67)
Staff Friendliness (62)
Bathroom (62)
Hotel Area (61)
Ambiance (56)
Accessibility (55)
Family Friendly (52)
Taste (48)
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Traveller Reviews Mercure Garut City Center

Number of reviews per page
20
40
Customer reviews
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
The location is strategic, close to shopping and culinary centers. All the staff are friendly and responsive. The room is spacious, but at the time, a non-smoking room was not available because it was fully booked. It was uncomfortable for us, as non-smokers, as the smell lingered. However, according to the staff, the room had been sprayed and was safe to occupy.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly. The place was clean and smelled great. If I ever come to Garut again, I'll definitely stay here again. 🫶
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I really recommend everything from the facilities, food, access, it's great.
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andi i.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Recommended, must try and don't forget to repeat.
3 people find it helpful
Bimo P. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice and the view is okay
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Siska A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Alhamdulillah, I'm so glad I have to go back there again when I get hungry 😍😍
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
comfortable, close to the mall so shopping is easy
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r***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Nice hotel, next to the mall so it's easy to find something, lots of snacks in front of the hotel.
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r***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Staffs are friendly and helpful. The hotel is family friendly
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Rizki S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Staying at Mercure is very comfortable, strategic location, friendly service, thank you Traveloka and Mercure
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G***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
I was CI on November 7th and CO on November 9th and the room right next to mine was really noisy, from 9pm to 10pm and at 4.35am they were already awake and getting even louder, it was really disturbing. The soundproofing in the room was very poor.
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Yuli F. A. U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's really cool to stay here, the atmosphere is great, kids friendly, close to the mall 👍❤️
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Mawar D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Coincidentally, there was a culinary festival going on while we were staying. Awesome, no need to go far to find food. You can just leave the hotel and enjoy the culinary scene.
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Muhammad R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very recommended hotel to stay in Garut. Nearest to downtown, easy access to/from Garut Station.
1 people find it helpful
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Trisna S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
All the staff are very friendly and helpful. Overall, all the services at Mercure Hotel are great... I don't regret choosing this hotel. 👍👍
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1 people find it helpful
B***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Hotel staff is friendly & fun for vacation
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All good. Nice room, good service
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Anyway, it's the best to stay here, it's great, the staff is friendly.
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1 people find it helpful
e***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is clean, aesthetically pleasing, and very comfortable. The staff are friendly and helpful. The hotel is strategically located next to a mall and water park, making it perfect for bringing kids for a staycation. There's also a water dispenser for refilling drinking water.
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3 people find it helpful
r***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Everything was great. The kids loved staying here, right next to the mall and water park, and the pool is warm. The location is excellent, close to the train station, which we happened to be using. We also got a room upgrade, thank you Mecure Garut...
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3 people find it helpful
Number of reviews per page
20
40

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Others 4 Mercure Garut City Center

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 281 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.4

Service and Facilites

8.9

People often mention about Mercure Garut City Center
All
Distance to City Center (72)
Room Space (67)
Bedroom (67)
Staff Friendliness (62)
Bathroom (62)
Hotel Area (61)
Ambiance (56)
Accessibility (55)
Family Friendly (52)
Taste (48)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Mercure Garut City Center

Number of reviews per page
20
40
Customer reviews
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
The location is strategic, close to shopping and culinary centers. All the staff are friendly and responsive. The room is spacious, but at the time, a non-smoking room was not available because it was fully booked. It was uncomfortable for us, as non-smokers, as the smell lingered. However, according to the staff, the room had been sprayed and was safe to occupy.
Read More
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See original
Find this review helpful?
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly. The place was clean and smelled great. If I ever come to Garut again, I'll definitely stay here again. 🫶
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See original
Find this review helpful?
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I really recommend everything from the facilities, food, access, it's great.
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andi i.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Recommended, must try and don't forget to repeat.
3 people find it helpful
Bimo P. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is nice and the view is okay
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Profile Picture
Siska A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Alhamdulillah, I'm so glad I have to go back there again when I get hungry 😍😍
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y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
comfortable, close to the mall so shopping is easy
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r***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Nice hotel, next to the mall so it's easy to find something, lots of snacks in front of the hotel.
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Find this review helpful?
r***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Staffs are friendly and helpful. The hotel is family friendly
Find this review helpful?
Rizki S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Staying at Mercure is very comfortable, strategic location, friendly service, thank you Traveloka and Mercure
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G***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 week(s) ago
I was CI on November 7th and CO on November 9th and the room right next to mine was really noisy, from 9pm to 10pm and at 4.35am they were already awake and getting even louder, it was really disturbing. The soundproofing in the room was very poor.
Translated by Google Icon
See original
Find this review helpful?
Yuli F. A. U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's really cool to stay here, the atmosphere is great, kids friendly, close to the mall 👍❤️
Translated by Google Icon
See original
Find this review helpful?
Mawar D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Coincidentally, there was a culinary festival going on while we were staying. Awesome, no need to go far to find food. You can just leave the hotel and enjoy the culinary scene.
Translated by Google Icon
See original
Find this review helpful?
Muhammad R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very recommended hotel to stay in Garut. Nearest to downtown, easy access to/from Garut Station.
1 people find it helpful
Profile Picture
Trisna S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
All the staff are very friendly and helpful. Overall, all the services at Mercure Hotel are great... I don't regret choosing this hotel. 👍👍
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1 people find it helpful
B***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Hotel staff is friendly & fun for vacation
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
All good. Nice room, good service
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Anyway, it's the best to stay here, it's great, the staff is friendly.
Translated by Google Icon
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1 people find it helpful
e***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel is clean, aesthetically pleasing, and very comfortable. The staff are friendly and helpful. The hotel is strategically located next to a mall and water park, making it perfect for bringing kids for a staycation. There's also a water dispenser for refilling drinking water.
Translated by Google Icon
See original
3 people find it helpful
r***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Everything was great. The kids loved staying here, right next to the mall and water park, and the pool is warm. The location is excellent, close to the train station, which we happened to be using. We also got a room upgrade, thank you Mecure Garut...
Translated by Google Icon
See original
3 people find it helpful
Number of reviews per page
20
40