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Mercure Resort Sanur
Hotels
7.9
/10
Pleasant
747 reviews
What Guests Say About Their Stay
W***h
9.4
/ 10
Friendly staffs and perfect location if we want to enjoy the beach and relaxing, far from the busy road. Great place for family's holiday. That's why we love this hotel and always want to come back again and again 😍
Joni A.
9.7
/ 10
Nice hotel, beach view behind the hotel, clean, great food, very good service.
Andon H.
9.7
/ 10
Benar-benar dapat merasakan suasana santai dan dapat beristirahat dengan baik, di tengah lingkungan yang sejuk, serta asri, ditemani oleh burung-burung dan tupai.
Fahra A.
9.7
/ 10
The premise is lovely, a true tropical paradise in front of the beach. Staff were super polite and helpful. The room is spacious and comfortable
Susanto
8.5
/ 10
This hotel is good and service good and view very good.
In the Area
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Jl Mertasari, Sanur, Bali Indonesia, Sanur, Bali, Indonesia, 80228
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Mercure Resort Sanur
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What's around Mercure Resort Sanur
Jl Mertasari, Sanur, Bali Indonesia, Sanur, Bali, Indonesia, 80228
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Discover More About Mercure Resort Sanur
Mercure Resort Sanur is a charming getaway nestled in the heart of Bali's serene Sanur area. With its lush gardens and traditional Balinese architecture, it's the perfect spot for a relaxing holiday.
Room types available at Mercure Resort Sanur
The resort offers a variety of room types to suit different needs and preferences. Choose from the Superior Rooms, which provide a cosy and comfortable stay with garden views, or opt for the Deluxe Rooms for a bit more space and a private terrace. For those seeking a touch of luxury, the Junior Suites offer a separate living area and a spacious balcony overlooking the tropical gardens. Each room is equipped with modern amenities, including air conditioning, a flat-screen TV, and complimentary Wi-Fi, ensuring a comfortable and connected stay.How to get to Mercure Resort Sanur
Getting to the resort is a breeze. It's just a 20-minute drive from Ngurah Rai International Airport. You can easily grab a taxi or arrange for a private transfer. If you're coming from Denpasar, it's a quick 15-minute drive. The resort is also well-connected by public transport, with buses and shuttles available from various parts of Bali.Facilities and services at Mercure Resort Sanur
The resort boasts a range of facilities to enhance your stay. Dive into one of the two outdoor swimming pools, or pamper yourself at the on-site spa. There's a fitness centre for those who like to keep active, and a kids' club to keep the little ones entertained. The resort also offers meeting rooms and event spaces for business travellers.Food and drink available at Mercure Resort Sanur
Indulge in a variety of dining options at the resort's restaurants, offering both local and international cuisine. Enjoy a meal at Pandawa Restaurant or sip on a cocktail at the Breeze Bar. If you're keen to explore nearby, Sanur is dotted with charming cafes and eateries, perfect for a culinary adventure.Accessibility features at Mercure Resort Sanur
The resort is committed to providing a comfortable stay for all guests, including those with accessibility needs. There are accessible rooms available, equipped with features like grab bars and roll-in showers. The public areas are designed to be wheelchair-friendly, ensuring easy navigation throughout the property.Pet and service animal policy at Mercure Resort Sanur
Pets are not allowed at the resort, but service animals are welcome. The staff is trained to accommodate guests with service animals, ensuring a hassle-free stay. Ready for a memorable stay in Bali? Book your stay at Mercure Resort Sanur and other fantastic hotels via Traveloka. Explore more hotel options in Bali or book your flights to this tropical paradise by visiting Traveloka.All facilities in Mercure Resort Sanur
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Public Facilities
- Parking
- WiFi in public area
Things to Do
- Outdoor pool
Transportation
- Bus/truck parking
General
- Swimming pool
Hotel Services
- 24-hour Receptionist
In-room Facilities
- TV
Accommodation Policy & General Information in Mercure Resort Sanur
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 11:00 |
Number of floors in Mercure Resort Sanur | 3 |
Another facilities in Mercure Resort Sanur | WiFi in public area, Outdoor pool, Bus/truck parking, Swimming pool, 24-hour Receptionist |
Frequently asked questions about Mercure Resort Sanur
What are available facilities at Mercure Resort Sanur?
There are top facilites at Mercure Resort Sanur such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Resort Sanur?
The standard check-in time at Mercure Resort Sanur is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Resort Sanur?
Mercure Resort Sanur has a 4.0-star rating.
How many floors does Mercure Resort Sanur have?
Mercure Resort Sanur has 3.
Does Mercure Resort Sanur have parking?
Yes, Mercure Resort Sanur does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in Mercure Resort Sanur
Overall Ratings & Reviews Mercure Resort Sanur
Traveloka (138)
Other sources (609)
7.8
Pleasant
From 609 reviews
Cleanliness
7.8
Room Comfort
7.8
Location
8.2
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
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Traveller Reviews Mercure Resort Sanur
Number of reviews per page
20
40
Top reviews
Nathan James
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Delayed checkin, but provided free massage. Overall very nice.
Linda
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The cleanliness of the hotel Ngurah our cleaner was excellent and made sure we were happy with the room. We were lucky enough to be upgraded and the bed was very comfortable.
Gabriel
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good breakfast, good swimming pools, good access to the beach. But the hotel is old and needs some TLC. It's time for them to replace those old towels.
Deanna
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit.
In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again.
Read More
Katherine
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was clean and the staff are very friendly
Lia
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Amazing staff and service. Great attitude and very helpful. Direct beach access, convenience location. It is an older property, so of course it already shown some wear and tear but overall it is great place (and value) to stay in the sanur area.
Ashley
Leisure with Children
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong.
Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
Read More
Debra
Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Rooms ok but need a little updating.
Towels need replacing very grey looking.
Food needs more different choices for breakfast always the same gets boring.
Example different sort of danish chocolate apricot custard jam.
Different juices.
Matthew
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great location away from the more popular tourist areas, not crowded, quiet, beach not packed allowing for more space. Seemed to be more family friendly and more of a mature crowd. Great walkway along the length of the coast ideal for walks and bike rides. Large modern and impressive shopping centre. All cafes and restaurants visited had great service, quality meals and extremely reasonable prices. The MECURE resort was clean, staff helpful and friendly, older than some of the other resorts but also cheaper. I would most definitely stay there again. Highly recommended
Read More
james
Leisure Family
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We did arrive early as our flight was changed. Thankful that we could leave our bags and come back at check in time. Unfortunately room wasn't ready, should be 10-15 mins. Checked back 15mins later and told another 15... Again wasn't ready so went to a local Warung to get a drink as it was oppressively hot,mid 30and extremely humid,we came from Perth and was raining and 10 degrees. Arrived back at 3:30 and still had to wait another few minutes....they had to ring and check.
Apart from the check in and no TV for a cpl days,which I only found out was fixed by accident,overall everything else was pretty good. The surrounding gardens are very green and well maintained and pleasant to walk through. Pool is large and a great temperature,not cold like most others. The breakfast selection was a highlight with so many options to choose,pancakes/waffle section and egg bar became a favourite, even got a free neck massage one day.
I highly commend all the staff here,always greeting me no matter what time of day and always with a huge happy smile and I do meen every single person from the security & front desk & cleaners & gardens & maintenance & restaurant bar and pool staff , thankyou you make staying there a highlight...
Read More
Michelle
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Was a good location to beach walk. Breakfast was good and enough variety for me. Coffee was good. Easy walk to warungs on beach. We had Executive room but was a little dated. Bed was comfortable. Shower had good pressure. Would stay again
Katerina
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Beautiful hotel in amazing garden setting. Room was quite roomy, although a bit outdated it was very comfy, clean & had great air conditioning. The area was quiet, a great place for peace & relaxation. The beach front was fantastic and the 6 km bike / walking path along the beach leading all the way to the new Icon shopping centre was amazing, with lots of places to eat & drink and little shops along the way. The buffet breakfast catered to all tastes & was substantial. I would definitely stay here again.
Read More
Marian
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Friendly staff. Great pools. Nice beach area
Marian
Leisure
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Relaxing holiday. Beautiful pools and friendly staff
Melanie
Leisure
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Let me start by saying the staff at this resort were so so lovely, the grounds were also beautiful. Great pools, pushbike hire, buffet breakfast had a lot of options, cocktails were delicious! Nice seating on the beach and quite easy to walk or take a scooter around. I also had a spa treatment which was amazing.
This review is more for management. The room was run down, as in floor was chipped and stained, shower was only lukewarm, bedding/pillows felt a bit grotty. It would be worthwhile spending some money to bring the rooms up to scratch so that they match the rest of this lovely property.
Read More
david
Business
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This property is run down and shabby. There is mould on the buildings and has a general overuse tiredness about it. My tv didn’t work for the whole stay and mosquitoes were able to get in each night. It was not close to anything other than the hotel cafe and its special seafood buffet was over cooked fish and some side dishes. Overall very disappointing
Read More
George
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This resort was an amazing experience, unfortunately we couldn’t enjoy the SPA because it was always full, but the private beach is very close and beautiful.
The staff are all amazing and very kind and friendly.
Andrew
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This was a great place to stay. The staff are amazing and helpful with everything. Great location and will definitely go back.
Michael
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Well let me start with the setting is beautiful. Good location for walking the promenade The breakfast was acceptable but not great. And I must say that the entire resort needs to be upgraded. It has seen much better days. For the price, you get what you pay for!!!!
Verified traveler
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Nice hotel on a large property in Sanur on the beach. A nice breakfast is available for a reasonable rate. The resort is a bit spread out with easy enough access to the pools and beach. Our room was very comfortable, and larger than expected.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Mercure Resort Sanur
Traveloka (138)
Other sources (609)
7.8
Pleasant
From 609 reviews
Cleanliness
7.8
Room Comfort
7.8
Location
8.2
Service and Facilites
8.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Mercure Resort Sanur
Number of reviews per page
20
40
Top reviews
Nathan James
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Delayed checkin, but provided free massage. Overall very nice.
Linda
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The cleanliness of the hotel Ngurah our cleaner was excellent and made sure we were happy with the room. We were lucky enough to be upgraded and the bed was very comfortable.
Gabriel
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Good breakfast, good swimming pools, good access to the beach. But the hotel is old and needs some TLC. It's time for them to replace those old towels.
Deanna
Business
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit.
In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again.
Read More
Katherine
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
It was clean and the staff are very friendly
Lia
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Amazing staff and service. Great attitude and very helpful. Direct beach access, convenience location. It is an older property, so of course it already shown some wear and tear but overall it is great place (and value) to stay in the sanur area.
Ashley
Leisure with Children
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Unfortunately we had to cancel our stay after one night because we were too uncomfortable. It gets 2 stars, one for location as it is right on the beach, and one for the staff as they did help us. As for the rooms...its like sleeping on a trampoline! Dark, dungy, our balcony door would not close allowing mosquitos in, our bedsheets/pillows stained. Shower pressure almost didnt exist...the place needs an update! We could hear the neighbours next door coughing the walls were that thin. Breakfast definitely just average. My favourite being the fresh squeezed juices as that is hard to go wrong.
Oh, and the Wifi works property wide, however doesnt work well, will cut in and out quite often, including in the rooms!
Read More
Debra
Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Rooms ok but need a little updating.
Towels need replacing very grey looking.
Food needs more different choices for breakfast always the same gets boring.
Example different sort of danish chocolate apricot custard jam.
Different juices.
Matthew
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great location away from the more popular tourist areas, not crowded, quiet, beach not packed allowing for more space. Seemed to be more family friendly and more of a mature crowd. Great walkway along the length of the coast ideal for walks and bike rides. Large modern and impressive shopping centre. All cafes and restaurants visited had great service, quality meals and extremely reasonable prices. The MECURE resort was clean, staff helpful and friendly, older than some of the other resorts but also cheaper. I would most definitely stay there again. Highly recommended
Read More
james
Leisure Family
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We did arrive early as our flight was changed. Thankful that we could leave our bags and come back at check in time. Unfortunately room wasn't ready, should be 10-15 mins. Checked back 15mins later and told another 15... Again wasn't ready so went to a local Warung to get a drink as it was oppressively hot,mid 30and extremely humid,we came from Perth and was raining and 10 degrees. Arrived back at 3:30 and still had to wait another few minutes....they had to ring and check.
Apart from the check in and no TV for a cpl days,which I only found out was fixed by accident,overall everything else was pretty good. The surrounding gardens are very green and well maintained and pleasant to walk through. Pool is large and a great temperature,not cold like most others. The breakfast selection was a highlight with so many options to choose,pancakes/waffle section and egg bar became a favourite, even got a free neck massage one day.
I highly commend all the staff here,always greeting me no matter what time of day and always with a huge happy smile and I do meen every single person from the security & front desk & cleaners & gardens & maintenance & restaurant bar and pool staff , thankyou you make staying there a highlight...
Read More
Michelle
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Was a good location to beach walk. Breakfast was good and enough variety for me. Coffee was good. Easy walk to warungs on beach. We had Executive room but was a little dated. Bed was comfortable. Shower had good pressure. Would stay again
Katerina
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Beautiful hotel in amazing garden setting. Room was quite roomy, although a bit outdated it was very comfy, clean & had great air conditioning. The area was quiet, a great place for peace & relaxation. The beach front was fantastic and the 6 km bike / walking path along the beach leading all the way to the new Icon shopping centre was amazing, with lots of places to eat & drink and little shops along the way. The buffet breakfast catered to all tastes & was substantial. I would definitely stay here again.
Read More
Marian
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Friendly staff. Great pools. Nice beach area
Marian
Leisure
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Relaxing holiday. Beautiful pools and friendly staff
Melanie
Leisure
6.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Let me start by saying the staff at this resort were so so lovely, the grounds were also beautiful. Great pools, pushbike hire, buffet breakfast had a lot of options, cocktails were delicious! Nice seating on the beach and quite easy to walk or take a scooter around. I also had a spa treatment which was amazing.
This review is more for management. The room was run down, as in floor was chipped and stained, shower was only lukewarm, bedding/pillows felt a bit grotty. It would be worthwhile spending some money to bring the rooms up to scratch so that they match the rest of this lovely property.
Read More
david
Business
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This property is run down and shabby. There is mould on the buildings and has a general overuse tiredness about it. My tv didn’t work for the whole stay and mosquitoes were able to get in each night. It was not close to anything other than the hotel cafe and its special seafood buffet was over cooked fish and some side dishes. Overall very disappointing
Read More
George
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
This resort was an amazing experience, unfortunately we couldn’t enjoy the SPA because it was always full, but the private beach is very close and beautiful.
The staff are all amazing and very kind and friendly.
Andrew
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This was a great place to stay. The staff are amazing and helpful with everything. Great location and will definitely go back.
Michael
Leisure with Partner
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Well let me start with the setting is beautiful. Good location for walking the promenade The breakfast was acceptable but not great. And I must say that the entire resort needs to be upgraded. It has seen much better days. For the price, you get what you pay for!!!!
Verified traveler
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Nice hotel on a large property in Sanur on the beach. A nice breakfast is available for a reasonable rate. The resort is a bit spread out with easy enough access to the pools and beach. Our room was very comfortable, and larger than expected.
Number of reviews per page
20
40