Muara Hotel Bukittinggi

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8.7
/10
Very Good
301 reviews
In the Area
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Jl. Raya Bukittiggi KM 4, Padang Lua Kec. Banuhampu Agam - Bukittinggi, Sumatera Barat, Bukittinggi, Sumatera Barat, Indonesia, 26181

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Muara Hotel Bukittinggi is a hotel is located at Bukittinggi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Muara Hotel Bukittinggi

Jl. Raya Bukittiggi KM 4, Padang Lua Kec. Banuhampu Agam - Bukittinggi, Sumatera Barat, Bukittinggi, Sumatera Barat, Indonesia, 26181
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Lobby Muara Hotel Bukittinggi
Exterior 2 Muara Hotel Bukittinggi

Discover More About Muara Hotel Bukittinggi

The Charm of Muara Hotel Bukittinggi

For Australian travellers seeking an authentic and comfortable base in the heart of Sumatera Barat, Indonesia, Muara Hotel Bukittinggi presents a compelling choice. Nestled amidst the stunning landscapes and rich cultural tapestry of Bukittinggi, this hotel offers a welcoming retreat that blends local charm with essential modern amenities. Whether you're exploring the vibrant Minangkabau heritage, venturing into the lush highlands, or simply enjoying the local atmosphere, Muara Hotel Bukittinggi provides a convenient and pleasant stay. Rates at Muara Hotel Bukittinggi start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Muara Hotel Bukittinggi

Muara Hotel Bukittinggi is strategically situated in the lively city centre of Bukittinggi, a prime location for exploring the wonders of West Sumatra. Located at Jl. Raya Bukittiggi KM 4, Padang Lua Kec. Banuhampu Agam - Bukittinggi, Sumatera Barat, Bukittinggi, Sumatra Barat, Indonesia, 26181, the hotel is within easy reach of the city's main attractions and transport hubs. While Bukittinggi doesn't have a direct train or tram line like major Australian cities, it is well-connected by road networks, making it an excellent starting point for road trips and exploring the surrounding natural beauty. The atmosphere around the hotel is one of vibrant local life, with bustling markets and traditional eateries just a stone's throw away. It’s a perfect spot for those who appreciate being immersed in the local culture, similar to how one might enjoy the buzz of Melbourne's laneway cafes or the energy of Sydney's CBD. For travellers arriving by air, the nearest major airport is Minangkabau International Airport (PDG), which is a scenic drive away, offering a glimpse of Sumatra's picturesque countryside.

Guest Facilities and Services at Muara Hotel Bukittinggi

Guest facilities at Muara Hotel Bukittinggi are designed to ensure a comfortable and convenient stay for all visitors. Understanding the preferences of travellers, the hotel provides essential services that cater to a range of needs. You can expect a welcoming atmosphere with a helpful 24-hour front desk, ready to assist with any queries or requests you may have, much like the friendly service you'd find in a well-regarded Australian boutique hotel. For those who enjoy starting their day with a good breakfast, the hotel offers dining options that can satisfy various tastes, potentially including local specialties and familiar favourites. Free Wi-Fi is available, keeping you connected throughout your stay. Secure luggage storage is also provided, allowing you to explore the city freely without worry. While specific details on fitness centres or extensive café setups might vary, the focus is on providing a clean, comfortable, and functional environment.

Room Information and Stay Experience at Muara Hotel Bukittinggi

Muara Hotel Bukittinggi offers a selection of rooms designed to provide a restful and pleasant experience for every guest. The room types of Muara Hotel Bukittinggi are varied to accommodate different travel needs, from solo adventurers to couples or small families. Each room is maintained with a strong emphasis on cleanliness and comfort, ensuring a welcoming environment upon arrival. You can expect well-appointed spaces featuring comfortable bedding, ensuring a good night's sleep. Crucially for travellers from warmer climates or those sensitive to temperature, the rooms are equipped with effective climate control systems, providing excellent air-conditioning to keep you cool and comfortable regardless of the outside weather. The bathrooms are clean and functional, offering a refreshing space to start and end your day. While specific room names and exact dimensions are best confirmed directly, the overall experience focuses on providing a tranquil sanctuary after a day of exploration.

Recommended Nearby Dining and Cafes around Muara Hotel Bukittinggi

The culinary scene around Muara Hotel Bukittinggi is a delightful exploration of West Sumatran flavours. You'll find a vibrant array of local eateries and cafes within easy walking distance, offering everything from hearty traditional meals to refreshing local beverages. Imagine starting your day with a strong cup of coffee, perhaps accompanied by a local pastry or a more substantial breakfast dish, reminiscent of the café culture found in Australian cities. The area is known for its authentic Padang cuisine, so be sure to sample dishes like 'rendang' or 'sate Padang' at local warungs. Exploring the nearby markets also presents opportunities to try fresh local produce and snacks. The hotel itself may offer dining options, providing a convenient way to experience local tastes without venturing far.

Popular Attractions and Activities near Muara Hotel Bukittinggi

Bukittinggi is a treasure trove of cultural and natural attractions, and Muara Hotel Bukittinggi serves as an ideal gateway to these experiences. Within easy reach, you can explore:

  • Jam Gadang:

    The iconic clock tower, a symbol of Bukittinggi, offering panoramic views of the city.
  • Ngarai Sianok (Sianok Canyon):

    A breathtaking valley with dramatic cliffs and lush greenery, perfect for scenic walks and photography.
  • Lobang Jepang (Japanese Caves):

    A historical underground tunnel complex dating back to World War II, offering a fascinating glimpse into the past.
  • Pasar Atas (Upper Market):

    A bustling traditional market where you can find local handicrafts, textiles, and delicious snacks.
  • Taman Bundo Kanduang:

    A cultural park showcasing traditional Minangkabau architecture and way of life.
If you are looking for other activities around Muara Hotel Bukittinggi, check out the best deals on Traveloka: Recommended activities in Bukittinggi!

How to Get to Muara Hotel Bukittinggi from the Airport

Navigating your journey from Minangkabau International Airport (PDG) to Muara Hotel Bukittinggi is straightforward, with several convenient options available. Understanding the airport transfer service of Muara Hotel Bukittinggi and the best ways to reach your destination is key to a smooth arrival. Here’s how to get to Muara Hotel Bukittinggi:

  • Airport Shuttle Buses:

    Regular shuttle services operate from the airport to the city centre of Bukittinggi, offering an economical way to travel.
  • Public Metered Taxis:

    Taxis are readily available at the airport. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    You can also opt for a rideshare service, which can be booked via a mobile app for convenience.
For a hassle-free journey, consider pre-booking your Airport transfer service.

Summary of Why You Should Choose Muara Hotel Bukittinggi

Muara Hotel Bukittinggi stands out as an excellent choice for Australian travellers looking for a comfortable, well-located, and authentic experience in Sumatera Barat. Its key advantages include:

  • Prime Location:

    Situated in the heart of Bukittinggi, offering easy access to local attractions and amenities.
  • Comfortable Accommodation:

    Rooms are designed for relaxation with essential amenities and effective climate control.
  • Friendly Service:

    A dedicated 24-hour front desk ensures your needs are met promptly.
  • Local Immersion:

    Proximity to vibrant markets and traditional eateries allows for an authentic cultural experience.
To secure your ideal stay, it's recommended to

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All facilities in Muara Hotel Bukittinggi

Fitness Center Muara Hotel Bukittinggi
Fitness Center
Common Space Muara Hotel Bukittinggi
Common Space
Lobby Muara Hotel Bukittinggi
Lobby
Exterior Muara Hotel Bukittinggi
Exterior
Bedroom Muara Hotel Bukittinggi
Bedroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Gala dinner
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Dietary menu

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

General

  • AC
  • Banquet
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Limited parking
  • Shopping center shuttle (surcharge)

Public Facilities

  • Elevator
  • Restaurant
  • WiFi in public area

Business Facilities

  • Meeting facilities
  • Projector

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Muara Hotel Bukittinggi

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Muara Hotel Bukittinggi
39
Number of floors in Muara Hotel Bukittinggi
3
Another facilities in Muara Hotel Bukittinggi
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast

Frequently asked questions about Muara Hotel Bukittinggi

What are available facilities at Muara Hotel Bukittinggi?
There are top facilites at Muara Hotel Bukittinggi such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Muara Hotel Bukittinggi?
The standard check-in time at Muara Hotel Bukittinggi is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Muara Hotel Bukittinggi provide breakfast?
Yes, Muara Hotel Bukittinggi provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Muara Hotel Bukittinggi?
Muara Hotel Bukittinggi has a 3.0-star rating.
How many floors does Muara Hotel Bukittinggi have?
Muara Hotel Bukittinggi has 3.
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Muara Hotel Bukittinggi reviews and ratings

8.7
Very Good
From 301 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Muara Hotel Bukittinggi
All
Ambiance (13)
Bedroom (10)
Bathroom (10)
Staff Friendliness (9)
Hotel Area (9)
Family Friendly (8)
Wifi (7)
Check-in/out Time (7)
Surroundings (6)
Accessibility (6)
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Traveller Reviews Muara Hotel Bukittinggi

Number of reviews per page
20
40
Customer reviews
D***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
good hotel and recomended, near from jam gadang
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Friendly staff, sharing tourist locations.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Welcome to Muara Bukit Tinggi Hotel. Thank you very much for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we appreciate your kind comments. We will strive to improve our services to the best of our ability. We would be very grateful if you would recommend Muara Bukit Tinggi Hotel to your family, friends, and colleagues. For reservations, please contact the official Muara Bukit Tinggi Hotel at +62-888. Muara Bukit Tinggi Hotel will not be liable for any losses incurred related to your reservation. We look forward to welcoming you back again. Thank you. Sincerely, Hotel Manager, Defri
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean, comfortable rooms, friendly staff, close to everywhere, cold AC, really delicious breakfast, basically the best.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Mr./Ms. A*a, This is Muara Bukit Tinggi Hotel. Thank you so much for your stay and for giving us a perfect 10/10 rating. We are delighted to hear that you had a wonderful time. Your satisfaction is our top priority, and your compliments are a great encouragement for us to improve our services. We would be very grateful if you would recommend Muara Bukit Tinggi Hotel to your family, friends, and colleagues. When making reservations, please call the official Muara Bukit Tinggi Hotel phone number: +62********888. Please note that Muara Bukit Tinggi Hotel will not be responsible for any losses related to your reservation. We hope to welcome you back again. Thank you, Hotel Manager, Defri.
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D***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
A new experience of staying overnight at Muara Hotel
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Accommodation's Reply
09 Apr 2026
Dear D*m, A message from all the staff at Muara Bukit Tinggi Hotel. Thank you very much for staying at Muara Bukit Tinggi Hotel and for sharing your valuable feedback. We are delighted to hear that you were satisfied with our service. We will continue to strive to maintain and improve the quality of service at Muara Bukit Tinggi Hotel. We would be grateful if you would recommend Muara Bukit Tinggi Hotel to your family and colleagues. When making a reservation, please call Muara Bukit Tinggi Hotel's official phone number +62********888. Please note that Muara Bukit Tinggi Hotel is not responsible for any losses related to your reservation. We look forward to welcoming you back again. Thank you. Hotel Manager Devri
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
It was a very pleasant stay here, the staff were all very friendly, I requested to bring fruit for breakfast because I only brought a small child and was leaving him in the room, and the staff allowed it, usually in other hotels they don't give it, thank you, hopefully I can stay here again.
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2 people find it helpful
Accommodation's Reply
18 Mar 2026
Dear Mr./Ms. A*i, We send our warmest greetings from all the staff at Muara Bukit Tinggi Hotel. Thank you very much for staying with us at Muara Bukit Tinggi Hotel and for sharing your valuable feedback. We are delighted that you were satisfied with our service. We will continue to strive to maintain and improve the quality of service at Muara Bukit Tinggi Hotel. We would greatly appreciate it if you would recommend Muara Bukit Tinggi Hotel to your family and colleagues. When making reservations, please contact the official telephone number of Muara Bukit Tinggi Hotel at +62-888. Please note that Muara Bukit Tinggi Hotel will not be responsible for any losses related to your reservation. We hope to welcome you back to our hotel again. Thank you, Hotel Manager, Defri.
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f***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Staying at Hotel Muara is very comfortable and the area is strategic, so I want to stay at Muara Hotel again if I go to Bukittinggi👍
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Accommodation's Reply
31 Dec 2025
Dear Mr./Ms. F*i, This is Muara Bukit Tinggi Hotel. Thank you for sharing your experience with us and giving us a 10/10 rating. We are delighted to hear that you were satisfied with our friendly and attentive service, delicious food, and clean rooms. Your satisfaction is our top priority, and your positive feedback encourages us to continue improving. We hope you will recommend Muara Bukit Tinggi Hotel to your family, friends, and colleagues. For reservations, please contact the official Muara Bukit Tinggi Hotel at +62********888. Muara Bukit Tinggi Hotel will not be responsible for any losses related to your reservation. We look forward to welcoming you back again. Sincerely, Hotel Manager, Defrey
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Umar U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
The room is clean, the shower works well, and it's comfortable. Come on, guys, stay at Hotel Muaro! Don't be fooled by fake numbers claiming to be from Hotel Muaro! 😁👏👏👏
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2 people find it helpful
Accommodation's Reply
21 Sep 2025
Dear Ms. Uma, Warm greetings from Muara Bukit Tinggi Hotel. Thank you for choosing Muara Bukit Tinggi Hotel. We are committed to providing you with a comfortable stay and excellent service. For reservations, please contact Muara Bukit Tinggi Hotel's official telephone number: +62 B1B-07***888. Muara Bukit Tinggi Hotel will not be held responsible for any losses incurred related to your reservation. We look forward to welcoming you back again. Thank you, Hotel Manager, Defri.
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
First time staying at Bukit Tinggi, this is a hotel that is easy to reach because it is located on the roadside, and for all the services and rooms, it is okay. Everything that is good, hopefully, will be maintained and improved. What a good experience in here. Oh and one more note; do not book a room through Gmaps, because the number listed on Gmaps is a fraud number. Have a good day! ^^
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr. R*i, Greetings from all the staff at Muara Bukit Tinggi Hotel. Thank you very much for your feedback regarding Muara Bukit Tinggi Hotel. We hope you had a comfortable and safe stay with us. Your comfort is our greatest pleasure. For reservations, please contact the official telephone number of Muara Bukit Tinggi Hotel: +62 B1B-07***888. Muara Bukit Tinggi Hotel will not be responsible for any losses related to reservations. We hope to welcome you again. Thank you, Hotel Manager, Defri.
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
The hotel staff is friendly, the hotel is comfortable.
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. R*i, Greetings from all the staff at Muara Vukidinghi Hotel. Thank you very much for sharing your feedback about Muara Vukidinghi Hotel. We hope you had a comfortable and safe stay with us. Your comfort is our greatest pleasure. When making reservations, please contact the official Muara Vukidinghi Hotel at +62*********888. Muara Vukidinghi Hotel will not be held responsible for any losses incurred. We look forward to welcoming you again. Thank you, Hotel Manager, Defri.
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l***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
The rooms are comfortable, clean, the location is easy to reach, and the staff is friendly. 👍👍👍
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3 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr./Ms. l*y, Greetings from all the staff at Muara Bukit Tinggi Hotel. Thank you very much for sharing your feedback about Muara Bukit Tinggi Hotel. We hope your stay was comfortable and safe. Your comfort is our greatest pleasure. For reservations, please contact the official Muara Bukit Tinggi Hotel at +62 B1B-07***888. Muara Bukit Tinggi Hotel will not be responsible for any losses related to your reservation. We hope to welcome you back again. Thank you, Hotel Manager, Defri.
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J***e
icon-origin-TRAVELOKA
7.9
/10
Reviewed 67 week(s) ago
The TV can't be watched, the receptionist is not very friendly, the hotel's responsibility is very bad, it's very bad when the goods are left
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4 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Guest,"Warm greetings from Muara Hotel Bukittinggi"Thank you for your review and for choosing Muara Hotel Bukittinggi as your choice of accommodation. We apologize for any inconvenience you experienced during your stay. We will continue to improve the quality of our rooms and services. We look forward to your next visit. Warm regards, Devri. Hotel Manager
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J***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 70 week(s) ago
The hotel room area could be cleaned more, the car parking area could also be expanded, the hotel atmosphere is good, those with balconies have the best view.
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5 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Guest,"Warm greetings from Muara Hotel Bukittinggi"Thank you for giving a review of your experience with us at Muara Hotel Bukittinggi, the first time for an unforgettable Eid holiday. However, we apologize if the cleanliness of your room has not been as expected. We are happy to look forward to your next vacation. Warm regards, Devri. Hotel Manager
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Dila P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Spacious room with minimalist design and simple aesthetic and comfortable room atmosphere. Clean bathroom and hot water is on. TV is on and 2 free minerals are provided.
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3 people find it helpful
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Ilham S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 72 week(s) ago
Clean, spacious and comfortable hotel with a beautiful atmosphere. Friendly and kind staff. Super aesthetic elevator
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2 people find it helpful
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
The hotel staff is very friendly, the most comfortable hotel compared to other hotels in Bukittinggi
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 79 week(s) ago
The hotel is good and responds quickly to complaints.
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4 people find it helpful
K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 81 week(s) ago
Generally this hotel is good, there are just some parts of the room that need rejuvenation. Hopefully it can be improved.
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2 people find it helpful
T***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 82 week(s) ago
yesterday I got a dirty sheet, there were stains, then for the bathroom the shower was too close to the sink, it was difficult to take a shower Atmosphere/Facilities: For the atmosphere it is also nice and comfortable Food: the food is quite good even though there are not many choices Staff Assistance: helpful Price: for the price it is worth it, not too expensive and not too cheap Location: the location is not that close to the clock tower, about 10 minutes to get to the clock tower by car
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2 people find it helpful
Budi M. y.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 89 week(s) ago
The trash was not cleaned up, there were no toiletries, the sheets were torn, the floor was dirty.
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6 people find it helpful
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Jennifer J. S.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 99 week(s) ago
The bathroom is different from the one in the photo, quite dirty. The sheets are dirty and have stains. Please improve it in the future 🙏🏻.
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5 people find it helpful
Number of reviews per page
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8.7
Very Good
From 301 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.6

Location

8.7

Service and Facilites

8.8

People often mention about Muara Hotel Bukittinggi
All
Ambiance (13)
Bedroom (10)
Bathroom (10)
Staff Friendliness (9)
Hotel Area (9)
Family Friendly (8)
Wifi (7)
Check-in/out Time (7)
Surroundings (6)
Accessibility (6)
Sort by
Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Muara Hotel Bukittinggi

Number of reviews per page
20
40
Customer reviews
D***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
good hotel and recomended, near from jam gadang
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Friendly staff, sharing tourist locations.
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Accommodation's Reply
10 Jun 2026
Dear Valued Guest, Welcome to Muara Bukit Tinggi Hotel. Thank you very much for taking the time to share your valuable feedback. We are delighted that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we appreciate your kind comments. We will strive to improve our services to the best of our ability. We would be very grateful if you would recommend Muara Bukit Tinggi Hotel to your family, friends, and colleagues. For reservations, please contact the official Muara Bukit Tinggi Hotel at +62-888. Muara Bukit Tinggi Hotel will not be liable for any losses incurred related to your reservation. We look forward to welcoming you back again. Thank you. Sincerely, Hotel Manager, Defri
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Clean, comfortable rooms, friendly staff, close to everywhere, cold AC, really delicious breakfast, basically the best.
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1 people find it helpful
Accommodation's Reply
06 May 2026
Dear Mr./Ms. A*a, This is Muara Bukit Tinggi Hotel. Thank you so much for your stay and for giving us a perfect 10/10 rating. We are delighted to hear that you had a wonderful time. Your satisfaction is our top priority, and your compliments are a great encouragement for us to improve our services. We would be very grateful if you would recommend Muara Bukit Tinggi Hotel to your family, friends, and colleagues. When making reservations, please call the official Muara Bukit Tinggi Hotel phone number: +62********888. Please note that Muara Bukit Tinggi Hotel will not be responsible for any losses related to your reservation. We hope to welcome you back again. Thank you, Hotel Manager, Defri.
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D***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
A new experience of staying overnight at Muara Hotel
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Accommodation's Reply
09 Apr 2026
Dear D*m, A message from all the staff at Muara Bukit Tinggi Hotel. Thank you very much for staying at Muara Bukit Tinggi Hotel and for sharing your valuable feedback. We are delighted to hear that you were satisfied with our service. We will continue to strive to maintain and improve the quality of service at Muara Bukit Tinggi Hotel. We would be grateful if you would recommend Muara Bukit Tinggi Hotel to your family and colleagues. When making a reservation, please call Muara Bukit Tinggi Hotel's official phone number +62********888. Please note that Muara Bukit Tinggi Hotel is not responsible for any losses related to your reservation. We look forward to welcoming you back again. Thank you. Hotel Manager Devri
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A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
It was a very pleasant stay here, the staff were all very friendly, I requested to bring fruit for breakfast because I only brought a small child and was leaving him in the room, and the staff allowed it, usually in other hotels they don't give it, thank you, hopefully I can stay here again.
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2 people find it helpful
Accommodation's Reply
18 Mar 2026
Dear Mr./Ms. A*i, We send our warmest greetings from all the staff at Muara Bukit Tinggi Hotel. Thank you very much for staying with us at Muara Bukit Tinggi Hotel and for sharing your valuable feedback. We are delighted that you were satisfied with our service. We will continue to strive to maintain and improve the quality of service at Muara Bukit Tinggi Hotel. We would greatly appreciate it if you would recommend Muara Bukit Tinggi Hotel to your family and colleagues. When making reservations, please contact the official telephone number of Muara Bukit Tinggi Hotel at +62-888. Please note that Muara Bukit Tinggi Hotel will not be responsible for any losses related to your reservation. We hope to welcome you back to our hotel again. Thank you, Hotel Manager, Defri.
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f***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Staying at Hotel Muara is very comfortable and the area is strategic, so I want to stay at Muara Hotel again if I go to Bukittinggi👍
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Accommodation's Reply
31 Dec 2025
Dear Mr./Ms. F*i, This is Muara Bukit Tinggi Hotel. Thank you for sharing your experience with us and giving us a 10/10 rating. We are delighted to hear that you were satisfied with our friendly and attentive service, delicious food, and clean rooms. Your satisfaction is our top priority, and your positive feedback encourages us to continue improving. We hope you will recommend Muara Bukit Tinggi Hotel to your family, friends, and colleagues. For reservations, please contact the official Muara Bukit Tinggi Hotel at +62********888. Muara Bukit Tinggi Hotel will not be responsible for any losses related to your reservation. We look forward to welcoming you back again. Sincerely, Hotel Manager, Defrey
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Umar U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
The room is clean, the shower works well, and it's comfortable. Come on, guys, stay at Hotel Muaro! Don't be fooled by fake numbers claiming to be from Hotel Muaro! 😁👏👏👏
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2 people find it helpful
Accommodation's Reply
21 Sep 2025
Dear Ms. Uma, Warm greetings from Muara Bukit Tinggi Hotel. Thank you for choosing Muara Bukit Tinggi Hotel. We are committed to providing you with a comfortable stay and excellent service. For reservations, please contact Muara Bukit Tinggi Hotel's official telephone number: +62 B1B-07***888. Muara Bukit Tinggi Hotel will not be held responsible for any losses incurred related to your reservation. We look forward to welcoming you back again. Thank you, Hotel Manager, Defri.
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 50 week(s) ago
First time staying at Bukit Tinggi, this is a hotel that is easy to reach because it is located on the roadside, and for all the services and rooms, it is okay. Everything that is good, hopefully, will be maintained and improved. What a good experience in here. Oh and one more note; do not book a room through Gmaps, because the number listed on Gmaps is a fraud number. Have a good day! ^^
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr. R*i, Greetings from all the staff at Muara Bukit Tinggi Hotel. Thank you very much for your feedback regarding Muara Bukit Tinggi Hotel. We hope you had a comfortable and safe stay with us. Your comfort is our greatest pleasure. For reservations, please contact the official telephone number of Muara Bukit Tinggi Hotel: +62 B1B-07***888. Muara Bukit Tinggi Hotel will not be responsible for any losses related to reservations. We hope to welcome you again. Thank you, Hotel Manager, Defri.
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R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
The hotel staff is friendly, the hotel is comfortable.
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Accommodation's Reply
01 Sep 2025
Dear Mr./Ms. R*i, Greetings from all the staff at Muara Vukidinghi Hotel. Thank you very much for sharing your feedback about Muara Vukidinghi Hotel. We hope you had a comfortable and safe stay with us. Your comfort is our greatest pleasure. When making reservations, please contact the official Muara Vukidinghi Hotel at +62*********888. Muara Vukidinghi Hotel will not be held responsible for any losses incurred. We look forward to welcoming you again. Thank you, Hotel Manager, Defri.
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l***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
The rooms are comfortable, clean, the location is easy to reach, and the staff is friendly. 👍👍👍
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3 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr./Ms. l*y, Greetings from all the staff at Muara Bukit Tinggi Hotel. Thank you very much for sharing your feedback about Muara Bukit Tinggi Hotel. We hope your stay was comfortable and safe. Your comfort is our greatest pleasure. For reservations, please contact the official Muara Bukit Tinggi Hotel at +62 B1B-07***888. Muara Bukit Tinggi Hotel will not be responsible for any losses related to your reservation. We hope to welcome you back again. Thank you, Hotel Manager, Defri.
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J***e
icon-origin-TRAVELOKA
7.9
/10
Reviewed 67 week(s) ago
The TV can't be watched, the receptionist is not very friendly, the hotel's responsibility is very bad, it's very bad when the goods are left
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4 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Guest,"Warm greetings from Muara Hotel Bukittinggi"Thank you for your review and for choosing Muara Hotel Bukittinggi as your choice of accommodation. We apologize for any inconvenience you experienced during your stay. We will continue to improve the quality of our rooms and services. We look forward to your next visit. Warm regards, Devri. Hotel Manager
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J***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 70 week(s) ago
The hotel room area could be cleaned more, the car parking area could also be expanded, the hotel atmosphere is good, those with balconies have the best view.
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5 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Guest,"Warm greetings from Muara Hotel Bukittinggi"Thank you for giving a review of your experience with us at Muara Hotel Bukittinggi, the first time for an unforgettable Eid holiday. However, we apologize if the cleanliness of your room has not been as expected. We are happy to look forward to your next vacation. Warm regards, Devri. Hotel Manager
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Dila P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Spacious room with minimalist design and simple aesthetic and comfortable room atmosphere. Clean bathroom and hot water is on. TV is on and 2 free minerals are provided.
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3 people find it helpful
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Ilham S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 72 week(s) ago
Clean, spacious and comfortable hotel with a beautiful atmosphere. Friendly and kind staff. Super aesthetic elevator
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2 people find it helpful
a***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
The hotel staff is very friendly, the most comfortable hotel compared to other hotels in Bukittinggi
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n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 79 week(s) ago
The hotel is good and responds quickly to complaints.
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4 people find it helpful
K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 81 week(s) ago
Generally this hotel is good, there are just some parts of the room that need rejuvenation. Hopefully it can be improved.
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2 people find it helpful
T***h
icon-origin-TRAVELOKA
8.4
/10
Reviewed 82 week(s) ago
yesterday I got a dirty sheet, there were stains, then for the bathroom the shower was too close to the sink, it was difficult to take a shower Atmosphere/Facilities: For the atmosphere it is also nice and comfortable Food: the food is quite good even though there are not many choices Staff Assistance: helpful Price: for the price it is worth it, not too expensive and not too cheap Location: the location is not that close to the clock tower, about 10 minutes to get to the clock tower by car
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2 people find it helpful
Budi M. y.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 89 week(s) ago
The trash was not cleaned up, there were no toiletries, the sheets were torn, the floor was dirty.
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6 people find it helpful
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Jennifer J. S.
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 99 week(s) ago
The bathroom is different from the one in the photo, quite dirty. The sheets are dirty and have stains. Please improve it in the future 🙏🏻.
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5 people find it helpful
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