Mutiara Suites

Hotels
Preferred Partner Plus
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7.9
/10
Pleasant
789 reviews

What Guests Say About Their Stay

ade s.

8.5
/ 10
The atmosphere is comfortable and quiet despite being near the highway
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Zulfania S.

9.1
/ 10
Great place to stay. Good communication with the staff

Boy F. Z. D.

9.7
/ 10
Very good, satisfying facilities
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Andrian

10.0
/ 10
Staffnya sangat ramah. Kolam renangnya bersih dan ramah anak. Kamar bersih, kamar mandi bersih, air panas ada, perlengkapan mandi(handuk & sikat gigi, sabun shampoo) ada semua.
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In the Area
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Jl. Pangeran Antasari No. 9, Cipete Selatan, Cilandak, Cilandak, Cipete Selatan, Jakarta, Indonesia, 12410

Main Facilities

Read More
AC
Swimming Pool
Parking
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Mutiara Suites is a good choice when you are visiting South Cipete. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mutiara Suites

Jl. Pangeran Antasari No. 9, Cipete Selatan, Cilandak, Cilandak, Cipete Selatan, Jakarta, Indonesia, 12410
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Lobby Mutiara Suites
Lobby 2 Mutiara Suites

Discover More About Mutiara Suites

The Charm of Mutiara Suites: Your Jakarta Getaway

Welcome to Mutiara Suites, a premier accommodation choice for discerning travelers seeking comfort, convenience, and a touch of local charm in the heart of Jakarta. Whether you're planning a business trip or a leisurely escape, Mutiara Suites offers a welcoming atmosphere and excellent amenities designed to make your stay memorable. For Australian travelers, Mutiara Suites presents an ideal base to explore the vibrant Indonesian capital, blending modern comforts with easy access to the city's pulse. Rates at Mutiara Suites start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Mutiara Suites

Mutiara Suites is strategically situated in the bustling district of Jakarta Selatan, a vibrant hub known for its commercial activity, upscale residences, and a lively social scene. Located at Jl. Pangeran Antasari No. 9, Cipete Selatan, Cilandak, Cilandak, Cipete Selatan, Jakarta, Indonesia, 12410, the hotel offers a convenient base for exploring the city. It is approximately a 45-minute drive from Soekarno-Hatta International Airport (CGK), depending on traffic conditions. For those looking to navigate Jakarta, the hotel's proximity to major thoroughfares makes it easy to access various parts of the city. The surrounding area is alive with a mix of modern shopping malls, traditional markets, and a growing number of trendy cafes and restaurants, offering a dynamic urban experience right at your doorstep.

Guest Facilities and Services at Mutiara Suites

Guest facilities at Mutiara Suites are designed to cater to the needs of both leisure and business travelers, ensuring a comfortable and hassle-free stay. Guests can enjoy complimentary high-speed Wi-Fi throughout the property, perfect for staying connected. The hotel features a well-equipped fitness center, allowing you to maintain your workout routine while on the road. For those seeking a refreshing start to their day, Mutiara Suites offers a delightful breakfast experience, often featuring a variety of local and international dishes, alongside excellent coffee options that would appeal to any café enthusiast. The 24-hour front desk is staffed by friendly and knowledgeable personnel ready to assist with any queries or requests, from local recommendations to arranging transportation. Secure luggage storage is also available, providing peace of mind for guests with early arrivals or late departures.

Room Information and Stay Experience at Mutiara Suites

The room types of Mutiara Suites are thoughtfully appointed to provide a sanctuary of comfort and relaxation after a day of exploring Jakarta. Each room is designed with your well-being in mind, featuring plush bedding, ensuring a restful night's sleep. Modern climate control systems allow you to set the perfect temperature, a crucial element for a comfortable stay, especially in a tropical climate. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and sizes are best confirmed directly, the overall experience at Mutiara Suites emphasizes a clean, comfortable, and well-maintained environment, with attention to detail that enhances your stay.

Recommended Nearby Dining and Cafes around Mutiara Suites

Jakarta Selatan is a culinary hotspot, and Mutiara Suites places you within easy reach of a diverse array of dining experiences. The area boasts a vibrant café culture, with numerous establishments serving expertly brewed coffee and delicious brunch options, reminiscent of the popular smashed-avo style breakfasts enjoyed in Australia. You'll find a wide selection of local eateries offering authentic Indonesian cuisine, from flavorful street food to more refined dining experiences. For those who prefer to dine within the hotel, Mutiara Suites often provides its own dining facilities, serving a range of dishes to satisfy your appetite. Exploring the neighborhood will undoubtedly lead you to hidden gems and popular local spots, making every meal an adventure.

Popular Attractions and Activities near Mutiara Suites

Jakarta Selatan and its surrounding areas offer a wealth of attractions and activities for every type of traveler. Here are a few popular spots you might consider exploring: * **National Monument (Monas):** An iconic landmark of Jakarta, offering panoramic views of the city from its observation deck. * **Istiqlal Mosque:** The largest mosque in Southeast Asia, a significant architectural and religious site. * **Jakarta Cathedral:** Located opposite Istiqlal Mosque, showcasing beautiful Gothic architecture. * **National Museum of Indonesia:** Home to a vast collection of artifacts and exhibits detailing Indonesia's rich history and culture. * **Kota Tua (Old Town):** A historical area with Dutch colonial architecture, museums, and vibrant street life. If you are looking for other activities around Mutiara Suites, check out the best deals on Traveloka: Recommended activities in Jakarta!

How to Get to Mutiara Suites from the Airport

Navigating your journey from Soekarno-Hatta International Airport (CGK) to Mutiara Suites is straightforward, with several convenient transportation options available. Understanding how to get to Mutiara Suites will ensure a smooth start to your trip. * **Airport Link Train:** The airport train service provides a fast and efficient way to reach the city center, from where you can take a taxi or rideshare service to the hotel. * **Airport Shuttle Bus:** Several bus services operate from the airport to various points in Jakarta. You can then connect to a local taxi or rideshare service. * **Public Metered Taxis:** Official airport taxis are readily available outside the arrival terminals. Ensure the meter is used for a fair fare. * **Rideshare Services:** Popular rideshare services offer a convenient door-to-door option from the airport directly to Mutiara Suites. For a seamless journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Mutiara Suites

Mutiara Suites stands out as an excellent choice for your Jakarta accommodation due to its prime location, commitment to guest comfort, and accessible amenities. It offers a welcoming environment that caters to the preferences of Australian travelers, with a focus on clean and comfortable rooms, great dining options, and easy access to the city's attractions. Here’s a quick summary of why Mutiara Suites is the perfect place to stay: * **Prime Location:** Situated in the vibrant Jakarta Selatan, offering easy access to shopping, dining, and entertainment. * **Comfortable Accommodations:** Well-appointed rooms with modern amenities and climate control for a relaxing stay. * **Convenient Facilities:** Enjoy free Wi-Fi, a fitness center, and helpful 24-hour front desk service. * **Excellent Value:** Competitive pricing, especially when utilizing Traveloka promotions. Ready to experience the best of Jakarta? Check room availability at Mutiara Suites and Book Mutiara Suites today through Traveloka for a seamless booking experience. Book budget hotels in Jakarta and Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Mutiara Suites

Swimming Pool Mutiara Suites
Swimming Pool
Common Space Mutiara Suites
Common Space
Lobby Mutiara Suites
Lobby
Exterior Mutiara Suites
Exterior

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

General

  • AC
  • Family room
  • Heater
  • Swimming pool
  • Smoking area

In-room Facilities

  • Desk
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour security
  • Laundry service
  • Limited hours room service

Public Facilities

  • Parking
  • Safety deposit box
  • WiFi in public area

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Mutiara Suites

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 22:00
Check-out:
06:00 - 11:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Check-In is from 1:00pm-22:00pm. Early check-in cannot be guaranteed and is subject to room availability. Pre-registration can be arranged upon request at an additional charge. Check-out time is 11am. Late check-out can be arranged, subject to room availability and charges may subject to additional fees. Parking is available at the Hotel premises for all guests with no charges, subject to availability. Deposit of IDR 100.000 must be paid to the room owner during check-in and will be returned after check-out.
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General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 13:00 - 22:00 - to 06:00 - 11:00
Available rooms at Mutiara Suites
27
Number of floors in Mutiara Suites
3
Another facilities in Mutiara Suites
ATM/Banking, Beauty salon, Grocery, Hair salon, Laundry

Frequently asked questions about Mutiara Suites

What are available facilities at Mutiara Suites?
There are top facilites at Mutiara Suites such as AC, Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mutiara Suites?
The standard check-in time at Mutiara Suites is starting from 13:00 - 22:00 while the latest check-out time is at 06:00 - 11:00
What is the star rating of Mutiara Suites?
Mutiara Suites has a 3.0-star rating.
How many floors does Mutiara Suites have?
Mutiara Suites has 3.
How many rooms are available at Mutiara Suites?
Mutiara Suites has 27.
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Mutiara Suites reviews and ratings

Overall Ratings & Reviews Mutiara Suites

Traveloka (785)
Other sources (4)
7.9
Pleasant
From 785 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.7

Location

8.1

Service and Facilites

7.7

People often mention about Mutiara Suites
All
Distance to City Center (13)
Staff Friendliness (13)
Bathroom (12)
Bedroom (9)
Ambiance (8)
Hotel Area (7)
Accessibility (6)
Check-in/out Time (6)
Surroundings (5)
Family Friendly (5)
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Most Recent
Format
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Preferences
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Traveller Reviews Mutiara Suites

Number of reviews per page
20
40
Customer reviews
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
It's a mid hotel, we enjoyed staying here. The room is quite spacious. The downside is the Wi-Fi isn't very strong, and we couldn't figure out how to turn on the TV. There are also cigarette burn marks on the sink, which is unfortunately not the hotel's fault (please smokers, just smoke outside... don't ruin facilities). But overall, it was a nice room to rest and relax!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 5 week(s) ago
Even if the staff is friendly, they are not efficient (I asked them to wake me up at 6 and they came at 6:30). The pictures the app is showing are probably five years old. Sheets are old, the lamp is broken, the outside building needs maintenance. Somebody came to knock on my door at 1:00 at night.
1 people find it helpful
Cimol
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The service and facilities are okay, only the Wi-Fi doesn't reach my room 205. The old building is still comfortable for resting, there are only a few spots that need repairs to make it look good.
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1 people find it helpful
K***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
Just checked in, after 30 minutes the lights went out and it was pitch black in the room, it was very scary... Lots of ants and cockroaches.
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7 people find it helpful
A***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
The room is pretty old and could use more maintenance, but space wise the size of the room is huge for a very reasonable price.
4 people find it helpful
Tina C.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
I booked an apartment. It was quite large, had a living room and kitchen, but I didn't get to take a shower because of that. The shower was only in the bathtub, but I tried to get in, but the bathtub was really dirty, and it was 5 a.m., OMG.
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+2
8 people find it helpful
Profile Picture
Muhammad A. S. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Coming home from Ragunan, I wanted to find a place to stay that wasn't far from there, with plenty of places to eat, both cheap and expensive, and the nights were livelier there, and after dinner, I took a hot shower and went to sleep. That's roughly what I expected to get here.
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7 people find it helpful
F***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 52 week(s) ago
The room size is quite spacious, but the bathroom is not well maintained and is not very clean because black ants were found, the bathroom mat was torn, the room lights were flickering, and the check out time was too early at 11 o'clock, it should be better.
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5 people find it helpful
S***z
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
The staff is friendly, the rooms are clean, like an old hotel but feels natural in the middle of the city at an affordable price.
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3 people find it helpful
One N.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 66 week(s) ago
the room is spacious and clean, although the interior is old, stayed in 2 rooms but the one on the 3rd floor seems rarely used, the 2nd floor is still ok, but it's good for sleeping/transit only, unfortunately the cafe opens at 10 so when swimming you can't order food, for water use the gallon outside, the parking lot is spacious and the check out time is too fast at 11.
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6 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 71 week(s) ago
The staff is friendly, the swimming pool is nice and comfortable.
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4 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 72 week(s) ago
The hotel is very dirty. The rooms are in dire need of renovation. The parquet floor in front of the bathroom and the entrance is damp, with lots of black stains, and lots of gaps, as if it had been exposed to water for a long time and very disgusting. There are lots of black stains in the bathroom area. The toilet floor is also very dirty, with hair, dust and thread. The ceramic walls in the bathroom are moldy. The bathroom sink is worn out, with lots of stains and cracks. The table in the room is dusty and looks like it hasn't been cleaned for a long time. The bathroom door is rotten and can't be closed tightly. There are no additional plugs, so we had to unplug the TV. The sheets are full of stains and dirty. The basement parking area is very dirty and smelly. The receptionist wasn't on standby at the desk, so I had to wait a while, and was not very friendly. The plus side is, this hotel is very strategic and from the front it looks convincing. However, the hotel management should improve to renovate the hotel and improve the hotel facilities. Please improve the cleanliness.
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7 people find it helpful
t***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 77 week(s) ago
Friendly staff, comfortable open space, basement parking, direct access from basement.
Translated by Google Icon
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9 people find it helpful
D***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 88 week(s) ago
The hotel is old but still comfortable and spacious, but cleanliness needs to be improved, especially the swimming pool area, there are lots of cigarette butts and empty drink bottles that haven't been cleaned up and there are leaks in the room.
Translated by Google Icon
See original
3 people find it helpful
R***A
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 91 week(s) ago
Checkout is at 11, I wanted to leave my stuff for a while but couldn't (because check out was too early at 11, while I checked out at 9 and came back at 12). Why were they told to leave it at the security post? The reason was that if it was in the lobby, no one would see it. The bathroom was flooded, smelled of urine, there were no hotel slippers, etc. I got my own drinking water using a kettle outside the room.
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3 people find it helpful
Maria
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 105 week(s) ago
I like this location Hotel and have a large room. But I didn't got tissue, sandal and tea in my room.
2 people find it helpful
Yedidja S. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
Good to rest and sleep. Room a little bit dirty.
2 people find it helpful
r***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 105 week(s) ago
For the bathroom the hot water doesn't work. The faucet is broken. When I arrived there was a cockroach in the bathroom. Especially 311.
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1 people find it helpful
l***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 108 week(s) ago
Worst hotel I've ever booked. Water handle broken. When taking a shower it leaks into the sink area. There are no curtains on the 3rd floor.
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7 people find it helpful
B***g
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 110 week(s) ago
Old and unfriendly staff…. The security guard was indifferent, we had difficulty parking but still washed his motorbike. The parking lot smelled of gutters and cat poop. When we entered the room, there was trash behind the door. The floor was rotten and the room was damp. The bathroom was dirty. There was no cover for the waste disposal, the walls were dirty and dirty. The closet was dirty. There were no tissues. The sheets and towels were full of stains and dirty. The balcony was dirty… booked a room for 3 nights… we checked out on the first day… GONE WRONG. The hotel did not match the picture… Traveloka should have checked. So that we don't feel cheated
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9 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Mutiara Suites

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Mutiara Suites

Traveloka (785)
Other sources (4)
7.9
Pleasant
From 785 reviews
Provided by travellers on
Cleanliness

7.7

Room Comfort

7.8

Meal

7.7

Location

8.1

Service and Facilites

7.7

People often mention about Mutiara Suites
All
Distance to City Center (13)
Staff Friendliness (13)
Bathroom (12)
Bedroom (9)
Ambiance (8)
Hotel Area (7)
Accessibility (6)
Check-in/out Time (6)
Surroundings (5)
Family Friendly (5)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Mutiara Suites

Number of reviews per page
20
40
Customer reviews
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
It's a mid hotel, we enjoyed staying here. The room is quite spacious. The downside is the Wi-Fi isn't very strong, and we couldn't figure out how to turn on the TV. There are also cigarette burn marks on the sink, which is unfortunately not the hotel's fault (please smokers, just smoke outside... don't ruin facilities). But overall, it was a nice room to rest and relax!
Read More
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 5 week(s) ago
Even if the staff is friendly, they are not efficient (I asked them to wake me up at 6 and they came at 6:30). The pictures the app is showing are probably five years old. Sheets are old, the lamp is broken, the outside building needs maintenance. Somebody came to knock on my door at 1:00 at night.
1 people find it helpful
Cimol
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
The service and facilities are okay, only the Wi-Fi doesn't reach my room 205. The old building is still comfortable for resting, there are only a few spots that need repairs to make it look good.
Translated by Google Icon
See original
1 people find it helpful
K***h
icon-origin-TRAVELOKA
5.0
/10
Reviewed 22 week(s) ago
Just checked in, after 30 minutes the lights went out and it was pitch black in the room, it was very scary... Lots of ants and cockroaches.
Translated by Google Icon
See original
7 people find it helpful
A***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 37 week(s) ago
The room is pretty old and could use more maintenance, but space wise the size of the room is huge for a very reasonable price.
4 people find it helpful
Tina C.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
I booked an apartment. It was quite large, had a living room and kitchen, but I didn't get to take a shower because of that. The shower was only in the bathtub, but I tried to get in, but the bathtub was really dirty, and it was 5 a.m., OMG.
Translated by Google Icon
See original
+2
8 people find it helpful
Profile Picture
Muhammad A. S. H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Coming home from Ragunan, I wanted to find a place to stay that wasn't far from there, with plenty of places to eat, both cheap and expensive, and the nights were livelier there, and after dinner, I took a hot shower and went to sleep. That's roughly what I expected to get here.
Translated by Google Icon
See original
7 people find it helpful
F***a
icon-origin-TRAVELOKA
6.3
/10
Reviewed 52 week(s) ago
The room size is quite spacious, but the bathroom is not well maintained and is not very clean because black ants were found, the bathroom mat was torn, the room lights were flickering, and the check out time was too early at 11 o'clock, it should be better.
Translated by Google Icon
See original
5 people find it helpful
S***z
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
The staff is friendly, the rooms are clean, like an old hotel but feels natural in the middle of the city at an affordable price.
Translated by Google Icon
See original
3 people find it helpful
One N.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 66 week(s) ago
the room is spacious and clean, although the interior is old, stayed in 2 rooms but the one on the 3rd floor seems rarely used, the 2nd floor is still ok, but it's good for sleeping/transit only, unfortunately the cafe opens at 10 so when swimming you can't order food, for water use the gallon outside, the parking lot is spacious and the check out time is too fast at 11.
Read More
Translated by Google Icon
See original
6 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 71 week(s) ago
The staff is friendly, the swimming pool is nice and comfortable.
Translated by Google Icon
See original
4 people find it helpful
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 72 week(s) ago
The hotel is very dirty. The rooms are in dire need of renovation. The parquet floor in front of the bathroom and the entrance is damp, with lots of black stains, and lots of gaps, as if it had been exposed to water for a long time and very disgusting. There are lots of black stains in the bathroom area. The toilet floor is also very dirty, with hair, dust and thread. The ceramic walls in the bathroom are moldy. The bathroom sink is worn out, with lots of stains and cracks. The table in the room is dusty and looks like it hasn't been cleaned for a long time. The bathroom door is rotten and can't be closed tightly. There are no additional plugs, so we had to unplug the TV. The sheets are full of stains and dirty. The basement parking area is very dirty and smelly. The receptionist wasn't on standby at the desk, so I had to wait a while, and was not very friendly. The plus side is, this hotel is very strategic and from the front it looks convincing. However, the hotel management should improve to renovate the hotel and improve the hotel facilities. Please improve the cleanliness.
Read More
Translated by Google Icon
See original
7 people find it helpful
t***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 77 week(s) ago
Friendly staff, comfortable open space, basement parking, direct access from basement.
Translated by Google Icon
See original
9 people find it helpful
D***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 88 week(s) ago
The hotel is old but still comfortable and spacious, but cleanliness needs to be improved, especially the swimming pool area, there are lots of cigarette butts and empty drink bottles that haven't been cleaned up and there are leaks in the room.
Translated by Google Icon
See original
3 people find it helpful
R***A
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 91 week(s) ago
Checkout is at 11, I wanted to leave my stuff for a while but couldn't (because check out was too early at 11, while I checked out at 9 and came back at 12). Why were they told to leave it at the security post? The reason was that if it was in the lobby, no one would see it. The bathroom was flooded, smelled of urine, there were no hotel slippers, etc. I got my own drinking water using a kettle outside the room.
Read More
Translated by Google Icon
See original
3 people find it helpful
Maria
icon-Transit
Transit
icon-origin-TRAVELOKA
6.7
/10
Reviewed 105 week(s) ago
I like this location Hotel and have a large room. But I didn't got tissue, sandal and tea in my room.
2 people find it helpful
Yedidja S. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
Good to rest and sleep. Room a little bit dirty.
2 people find it helpful
r***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 105 week(s) ago
For the bathroom the hot water doesn't work. The faucet is broken. When I arrived there was a cockroach in the bathroom. Especially 311.
Translated by Google Icon
See original
1 people find it helpful
l***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 108 week(s) ago
Worst hotel I've ever booked. Water handle broken. When taking a shower it leaks into the sink area. There are no curtains on the 3rd floor.
Translated by Google Icon
See original
7 people find it helpful
B***g
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 110 week(s) ago
Old and unfriendly staff…. The security guard was indifferent, we had difficulty parking but still washed his motorbike. The parking lot smelled of gutters and cat poop. When we entered the room, there was trash behind the door. The floor was rotten and the room was damp. The bathroom was dirty. There was no cover for the waste disposal, the walls were dirty and dirty. The closet was dirty. There were no tissues. The sheets and towels were full of stains and dirty. The balcony was dirty… booked a room for 3 nights… we checked out on the first day… GONE WRONG. The hotel did not match the picture… Traveloka should have checked. So that we don't feel cheated
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