Pullman Bali Legian Beach

Hotels
8.3
/10

Very Good

899 reviews

What Guests Say About Their Stay

Staff Friendliness (13)
Bedroom (13)
Bathroom (13)
Surroundings (12)
Lim W.
9.7
/ 10
Worthed, everything from this hotel makes me comfortable and one of the must try hotel in Legian. One thing to improve is there are mosquitoes sometimes because the concept is garden.
Agung A. S.
8.5
/ 10
We stayed for 3 days and everything was good. I got early check-in service, my room was upgraded to sea view. Excellence experience visiting Bali during a pandemic. Thank you, Pullman, we will back again.
Putri N.
9.7
/ 10
Super pleased to stay in this hotel. Mba Putu Slamet and team has provided great services to me and my family. The room is spacious, the breakfast is delicious and the view from infinity pool is breathtaking. I also love the location - it’s right in front of Kuta beach and near Legian area... Highly recommended for staying in Bali!
Delya A.
9.4
/ 10
They offer many activities and entertainments, yoga class every morning and afternoon is a plus for me.
Rizka P. A.
9.6
/ 10
Good service, good location, glad to stay here!
In the Area
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1 Melasti, Bali, Legian, Kuta, Bali, Indonesia, 80361

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Pullman Bali Legian Beach is a good choice when you are visiting Legian. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Bali Legian Beach

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1 Melasti, Bali, Legian, Kuta, Bali, Indonesia, 80361
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Hotel Overview: Pullman Bali Legian Beach

Introduction to Pullman Bali Legian Beach

Pullman Bali Legian Beach offers a perfect blend of relaxation and contemporary elegance in the vibrant Kuta and Legian area. With 365 rooms, including some with stunning ocean views, the resort provides a sophisticated yet laid-back experience, complete with world-class dining, luxurious spa treatments, and beachfront serenity.

Location of Pullman Bali Legian Beach

Located on Jl. Melasti no. 1, Legian, Bali, Pullman Bali Legian Beach is nestled between the bustling areas of Kuta and Legian, offering guests easy access to the beach and the dynamic surroundings of this popular tourist destination.

Room Options and Pricing

Types of Rooms Available at Pullman Bali Legian Beach

Pullman Bali Legian Beach offers a range of room types, including the

Deluxe Room with Garden View

,

Premium Deluxe Room with Ocean View

, and

Premium One-Bedroom Suite

. All rooms are spacious, starting at 42 m², and are equipped with modern amenities such as air conditioning, separate shower and bathtub, and either king-size or twin beds. For those seeking more luxury, there are premium rooms and suites with ocean views and exclusive features.

What is the Price Range for Rooms at Pullman Bali Legian Beach?

Room prices at Pullman Bali Legian Beach range from approximately

AUD 200 (USD 128)

per night for a Deluxe Room with Garden View to around

AUD 427 (USD 273)

for a Premium One-Bedroom Suite with Garden View. Prices vary depending on room type, view, and whether breakfast is included.

Are There Special Offers or Packages Available at Pullman Bali Legian Beach?

According to the official website, Pullman Bali Legian Beach offers a variety of themed dining experiences throughout the week. Guests can enjoy the Jimbaran Fresh Seafood Market every Tuesday, La Notte Italiana on Wednesdays, and an Indonesian Extravaganza on Thursdays, each offering unique culinary journeys. Additionally, there’s the Surf & Turf night every Friday and a Middle East Festive on Saturdays. For a luxurious weekend, don’t miss the Pullman 789 Sunday Brunch, Bali’s longest brunch, available from 12 noon to 4:30 PM.

To find the best offers, check the hotel’s website or booking platforms like Traveloka for current promotions and package deals. 

Amenities and Services

What Amenities Does Pullman Bali Legian Beach Offer?

Pullman Bali Legian Beach offers a variety of amenities designed to provide guests with both comfort and convenience. The hotel features a 24-hour front desk, concierge services, and express check-in and check-out for a smooth arrival and departure. Guests can enjoy free WiFi in public areas, making it easy to stay connected. For relaxation, there is a large outdoor swimming pool, along with valet parking and bus/truck parking facilities. Families can take advantage of the babysitting services, while nearby ATMs and banking services ensure added convenience during your stay.

Dining Options at Pullman Bali Legian Beach

The hotel’s main dining venue, Montage All-Day Dining, offers an extensive menu that includes local and international dishes. Guests can enjoy hearty breakfasts, sumptuous dinners, and everything in between. For a more laid-back atmosphere, the L-Bar and Garden Bar offer creative cocktails, while the Infinity Pool Bar (IP Bar) provides refreshing drinks with stunning views of the ocean.

Does Pullman Bali Legian Beach Offer Any Unique or Luxury Services?

Pullman Bali Legian Beach elevates the guest experience with unique services such as Tjakra7 Spa, where visitors can indulge in treatments that blend ancient healing rituals with modern wellness techniques. The hotel also offers tailored services for business travelers, including well-equipped meeting rooms and function spaces with ocean views, making it ideal for both leisure and corporate events. Additionally, valet parking and express services enhance the overall luxury of your stay.

Location and Nearby Attractions

Major Landmarks Near Pullman Bali Legian Beach

  1. Kuta Beach: Just a short walk from the hotel about 64m, Kuta Beach is one of Bali’s most famous beaches, known for its beautiful sunsets, surfing spots, and vibrant beach atmosphere.
  2. Legian Beach: Located in front of the hotel, Legian Beach is quieter than Kuta, offering a more relaxed setting for swimming, sunbathing, and beachside dining.
  3. Pandora Experience Escape Room Bali: Just 2 km from the hotel, this immersive escape room experience offers fun and challenging puzzles, perfect for groups or families looking for a unique indoor activity.
  4. Bali Bomb Memorial: Situated about 2,4 km or 7 minutes ride from the hotel, this memorial honors the victims of the 2002 Bali bombings, serving as a reminder of the tragic event and a place for reflection.
  5. Bali Sea Turtle Society: Located on Kuta Beach, around 1 km away, the Bali Sea Turtle Society is dedicated to the conservation of sea turtles. Visitors can learn about the species and even participate in turtle releases during nesting season.

What Are the Transportation Options to Pullman Bali Legian Beach?

Transportation to Pullman Bali Legian Beach is convenient, with various options available. You can take a taxi or a private car from Ngurah Rai International Airport, which is the quickest and most direct way. Ride-hailing apps are also widely used in the area for affordable and convenient travel. Additionally, you can rent a car or motorcycles to explore the surrounding attractions at your own pace.

How Far is Pullman Bali Legian Beach from the Airport or Train Station?

Pullman Bali Legian Beach is approximately 13 km from Ngurah Rai International Airport, taking about 13-15 minutes by taxi depending on traffic. There is no train station in Bali, but the hotel’s proximity to the airport makes it easy for guests to arrive and depart.

Guest Experience

How is the Overall Guest Experience at Pullman Bali Legian Beach?

Guest experiences at Pullman Bali Legian Beach are generally positive, with many highlighting the great facilities, excellent food, and spacious rooms. Guests appreciate the hotel's strategic location near both Kuta and Legian beaches, making it perfect for couples, families, and honeymooners. While some minor issues like drainage problems in certain rooms were noted, the staff's friendliness and helpfulness, particularly the kids' club and special services for honeymooners, receive high praise. Overall, the hotel provides a pleasant stay with memorable service, making it highly recommended for a Bali holiday.

Is Pullman Bali Legian Beach Suitable for Families?

Yes, Pullman Bali Legian Beach is suitable for families, offering a variety of family-friendly services such as a dedicated children's pool, babysitting services, and spacious family rooms. The resort also provides easy access to nearby family attractions, ensuring a fun and relaxing stay for all.

Is Pullman Bali Legian Beach Pet-Friendly?

No, Pullman Bali Legian Beach does not accommodate pets as part of its accommodation policy.

Accessibility

Is Pullman Bali Legian Beach Wheelchair Accessible?

Yes, Pullman Bali Legian Beach is wheelchair accessible, ensuring comfort and convenience for all guests.

What Accessible Features Does Pullman Bali Legian Beach Provide?

The resort offers accessible parking, wheelchair-friendly pathways, and rooms designed to accommodate guests with mobility needs. Additionally, facilities like the pool and dining areas are easily accessible for guests with disabilities.

Nearby Dining Options

Restaurants or Cafes Near Pullman Bali Legian Beach 

  1. Sembilan Restaurant: Hotel Pullman Bali Legian Beach Jl. Melasti, Legian, Badung, Kabupaten Badung, Bali 80361
  2. Atithi, Indian Restaurant & Bar Amazing Indian food: Jl. Melasti Jl. Lb. Bene No.6x, Legian, Kelod, Kabupaten Badung, Bali 80361
  3. Lemongrass Thai: Jl. Melasti, Legian, Kec. Kuta, Kabupaten Badung, Bali 80361
  4. Bella Italia Restaurant Legian: Jl. Sriwijaya No.368, Legian, Kec. Kuta, Kabupaten Badung, Bali 80361
  5. Fat Chow Legian: Jln Legian No.363, Legian, Kuta, Badung Regency, Bali 80361

Nearby Activities and Entertainment

What Activities Can You Enjoy Near Pullman Bali Legian Beach?

  1. Surfing at Kuta Beach: Known for its consistent waves, Kuta Beach is a popular spot for beginner and intermediate surfers. You can rent surfboards or take lessons from local instructors.
  2. Sunset at Legian Beach: Just in front of the hotel, Legian Beach offers a perfect spot for watching the beautiful Bali sunset, relaxing on the sand, or enjoying a beachside meal.
  3. Visit the Bali Bomb Memorial: Located nearby, this memorial site honors the victims of the 2002 Bali bombings, providing a space for reflection and remembrance.
  4. Explore Garlic Lane: A vibrant street filled with souvenir shops, local art, and handicrafts, Garlic Lane is the perfect place to pick up unique gifts and experience Bali’s bustling market scene.
  5. Turtle Release with Bali Sea Turtle Society: Participate in a meaningful conservation activity by helping release baby sea turtles into the ocean at Kuta Beach during nesting season.

Are There Any Popular Events or Festivals Near Pullman Bali Legian Beach?

Pullman Bali Legian Beach is ideally located near Kuta, which hosts several annual events, including the Kuta Carnival, celebrating Balinese culture, and Bali Arts Festival, a month-long celebration showcasing traditional arts and performances. Additionally, Kuta Beach often hosts surfing competitions and cultural events throughout the year.

Local Insider Recommendations

Hidden Gems Near Pullman Bali Legian Beach

  1. Garlic Lane: A bustling street packed with local shops selling unique souvenirs, handicrafts, and clothing. It’s perfect for those looking to experience Bali’s local market scene.
  2. Pantai Jerman: A quiet beach area near the airport, offering a tranquil escape from the busier beaches of Kuta and Legian.
  3. Taman Sari Temple: A small, less-visited temple hidden in the Legian area, perfect for a peaceful cultural experience without the usual tourist crowds.
  4. Pasar Seni Kuta: A traditional art market offering a wide range of arts, crafts, textiles, jewelry, and souvenirs. It’s an essential stop for anyone looking to buy unique, handmade gifts and experience local Balinese culture.
  5. Poppies Lane II: Known for its backpacker-friendly atmosphere, this narrow alley is filled with quirky shops and cozy eateries. It’s a great place for a quiet shopping stroll or a casual bite to eat.

Best Local Experiences Near Pullman Bali Legian Beach

For a true Bali experience, visit Legian Beach at sunset to see the golden hues over the ocean while enjoying local snacks from nearby stalls. Another great experience is exploring the vibrant Kuta Art Market, where you can shop for handmade crafts, Balinese art, and souvenirs that reflect the island's unique culture.

Where to Shop Near Pullman Bali Legian Beach?

  1. Beachwalk Shopping Mall:Jl. Pantai Kuta, Kuta, Kec. Kuta Sel., Kabupaten Badung, Bali 80361
  2. Jaya Shop Collection: 75R9+GGX, Jln Melasti Pasar seni mertanadi Legian Kelod, Legian, Kec. Kuta, Kabupaten Badung, Bali 80361
  3. Garlic Lane Shopping Street: Jl. Sahadewa, Legian, Bali
  4. Kuta Art Market: Jl. Kuta Art Market No.18, Kuta, Kec. Kuta, Kabupaten Badung, Bali 80361
  5. Legian Pop Up Market Store: Jln Legian No.408D, Legian, Tengah, Badung Regency, Bali 80361

Best Times to Visit

What Are the Best Times to Stay at Pullman Bali Legian Beach to Avoid Crowds? 

The best times to stay at Pullman Bali Legian Beach are during the shoulder seasons, typically from April to June and September to November. These periods offer a quieter atmosphere with fewer tourists, allowing guests to fully enjoy the peaceful and luxurious environment.

Booking Information

How to Book a Room at Pullman Bali Legian Beach Online?

You can easily book a room at Pullman Bali Legian Beach through Traveloka. Simply visit the Traveloka website or app, search for the property, select your preferred room, and complete the booking process.

To make your trip even more convenient, book your tickets and accommodations through Traveloka. With Traveloka, you can find the best deals on any tickets, nearby hotels, flights and more tourist attractions. Plus, you can read reviews and get travel tips to ensure you make the most of your visit. Start planning your adventure today with Traveloka and enjoy a hassle-free memorable trip!


If you're looking for alternatives to Pullman Bali Legian Beach, consider Marriott's Autograph Collection, The Stones Hotel, which combines modern luxury with an urban, stylish atmosphere, or Padma Resort Legian, offering lush gardens and a prime beachfront location. Each of these hotels offers a distinct blend of luxury and comfort, ensuring a memorable and relaxing stay.


Many travelers choose to stay in Kuta, Seminyak, or Legian to be close to Bali’s main attractions. Pullman Bali Legian Beach is ideally situated near Kuta Beach, famous for surfing and its lively nightlife, as well as Beachwalk Shopping Center, perfect for shopping and dining. 

All facilities in Pullman Bali Legian Beach

Others Pullman Bali Legian Beach
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pullman Bali Legian Beach

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Number of floors in Pullman Bali Legian Beach
5
Another facilities in Pullman Bali Legian Beach
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking

Frequently asked question in Pullman Bali Legian Beach

What are available facilities at Pullman Bali Legian Beach?
There are top facilites at Pullman Bali Legian Beach such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Bali Legian Beach?
The standard check-in time at Pullman Bali Legian Beach is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Pullman Bali Legian Beach

8.3
Very Good

From 899 reviews

Provided by travellers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.3

Location

8.7

Service and Facilites

8.4

People often mention about Pullman Bali Legian Beach
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Staff Friendliness (14)
Surroundings (12)
Ambiance (12)
Bedroom (11)
Bathroom (11)
Hotel Area (10)
Distance to City Center (9)
Family Friendly (9)
Room Space (9)
Taste (9)
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Traveller Reviews Pullman Bali Legian Beach

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20
40
Customer reviews
A***n
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Business
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10.0

/10

Reviewed 3 week(s) ago

Very comfortable hotel, friendly staff. Food in the restaurant is delicious.
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Accommodation's Reply
12 Apr 2025
Dear valued guest, Thank you for your positive review. We are very happy to hear that you felt comfortable during your stay with us, enjoyed the food at the restaurant, and felt the friendliness of our team. This kind of feedback means a lot to us and motivates us to continue providing the best service. We hope to welcome you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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A***n
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10.0

/10

Reviewed 3 week(s) ago

Infinity pool facing Kuta beach
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Accommodation's Reply
12 Apr 2025
Dear valued guest, Thank you for taking the time to share your experience. We are pleased to know that you enjoyed our infinity pool overlooking the beautiful Kuta Beach. A view that is indeed one of our guests' favorites. We look forward to welcoming you back to Pullman Bali Legian Beach for an even more memorable experience. Warm regards, Arya. Guest Experience
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H***y
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9.7

/10

Reviewed 8 week(s) ago

Nice place to stay near Kuta/Legian beach. Just a stone throw away from the beach! You can easily enjoy the surrounding area by foot. The infinity pool is quite nice. The staffs really friendly.

2 people find it helpful

Accommodation's Reply
22 Mar 2025
Dear our valued Guest, Thank you so much for sharing your experience at Pullman Bali Legian Beach. We are thrilled to hear that you enjoyed our prime location, just a stone's throw away from Kuta/Legian Beach, and the convenience of exploring the surrounding area on foot. We’re also glad you had a great time enjoying our infinity pool and found our staff to be friendly. We truly appreciate your kind words and will continue to strive to offer the best possible experience for our guests. We look forward to welcoming you back in the future for another wonderful stay. Warm regards, Arya Guest Experience
Jeong H.
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6.5

/10

Reviewed 9 week(s) ago

Sound proof with the room is lacking and the restaurant tastes really bad, not a 5 star hotel.
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Accommodation's Reply
22 Mar 2025
Dear Jeong H, Thank you for taking the time to share your experience with us. We greatly appreciate your feedback. We apologize for the issues you encountered with the soundproofing in your room. Your comfort is very important to us, and we will review this issue to ensure we can improve this aspect in our rooms in the future. We are also sorry to hear that your dining experience did not meet your expectations. We strive to provide high-quality cuisine to our guests, and your feedback will be shared with our culinary team for review and improvement. We greatly appreciate your comments as they help us to continually improve our guest experience. We look forward to welcoming you back in the future for an even better stay. Best regards, Arya. Guest Experience
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r***o
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Leisure
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10.0

/10

Reviewed 10 week(s) ago

The staff is friendly and very helpful, the rooms are spacious and there is a free photo session too.
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1 people find it helpful

Accommodation's Reply
18 Feb 2025
Dear Guest, We are very pleased to hear that you were satisfied with the friendliness and assistance of our team, and enjoyed the comfort of our spacious room. We are also glad that you enjoyed the photo session we offered. We always strive to provide the best experience for each of our guests, and feedback like this certainly means a lot to us. We look forward to welcoming you back to Pullman Bali Legian Beach in the future. Warm regards, Arya. Guest Experience
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S***r
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9.6

/10

Reviewed 11 week(s) ago

Nice room, nice garden and great location. But I was not happy with the breakfast. I had a croissant and a chocolate croissant. They were not fresh, very old and dry. Decided to skip breakfast the 2nd day. Might stay here again but not including breakfast

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Accommodation's Reply
14 Feb 2025
Dear valued guest, Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed the room, garden, and location of Pullman Bali Legian Beach. However, we are truly sorry to learn that the breakfast did not meet your expectations. Freshness and quality are extremely important to us, and we regret that the croissants you had were not up to standard. We appreciate your feedback and will certainly pass it along to our culinary team for immediate attention. We hope to have the opportunity to welcome you back again, and we would love to offer you a better breakfast experience on your next visit. Warm regards, Arya Guest Experience
Herry F.
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Leisure
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10.0

/10

Reviewed 12 week(s) ago

Staying at the Pullman Hotel was very memorable because apart from being close to the beach, it was also easy to get to places to eat, and the service was very good.
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Accommodation's Reply
06 Feb 2025
Dear Mr. Herry F, Thank you very much for your very positive review. We are pleased to hear that you enjoyed our strategic location near the beach and easy access to dining options. We also greatly appreciate your compliments about our service. We always strive to provide the best experience for every guest. We look forward to welcoming you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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F***S
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Leisure
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10.0

/10

Reviewed 13 week(s) ago

The staff is friendly and the rooms are clean and the food is varied and delicious
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1 people find it helpful

Accommodation's Reply
06 Feb 2025
Dear Sir/Madam, Thank you very much for your wonderful review. We are very happy to hear that you enjoyed the friendly service from our team, the cleanliness of the room, and the variety and taste of the food we offer. We will continue to strive to provide the best experience for every guest who comes. We hope to welcome you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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W***n
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Leisure
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9.4

/10

Reviewed 19 week(s) ago

I stayed ocean view room. It was very nice and neat condition. I absolutely will recommend to my friends if they come to Bali.

2 people find it helpful

Accommodation's Reply
02 Jan 2025
Dear Our valued guest, Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay in our ocean view room and that everything was to your satisfaction. It's always a pleasure to know that our guests would recommend us to their friends. We look forward to welcoming you back to Pullman Bali Legian Beach on your next visit to Bali. Warm regards, Arya Guest experience
N***I
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Business
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9.4

/10

Reviewed 23 week(s) ago

Staff restaurant name Haity is so helpful.

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Accommodation's Reply
20 Nov 2024
Dear Valued Guest, Thank you for your kind review. We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Arya Guest Experience
N***I
icon-origin-TRAVELOKA

9.4

/10

Reviewed 23 week(s) ago

Staff restaurant name Haity is so helpful.

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Accommodation's Reply
20 Nov 2024
Dear Valued GUest, Thank you for your kind review! We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Arya Guest Experience
N***I
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 23 week(s) ago

Staff restaurant name Haity is so helpful.

Find this review helpful?

Accommodation's Reply
20 Nov 2024
Dear Valued Guest, Thank you for your kind review! We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Arya Guest Experience
N***I
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 23 week(s) ago

Staff restaurant name Haity is so friendliness. Enjoy my stay at Pullman.

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Accommodation's Reply
20 Nov 2024
Dear valued guest, Thank you for your kind review. We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Arya Guest Experience
N***I
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 23 week(s) ago

Staff restaurant name Haity is so friendliness. Enjoy my stay at pullman.

1 people find it helpful

Accommodation's Reply
20 Nov 2024
Dear Valued guest, Thank you for your lovely feedback. We are so pleased to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity’s friendliness contributed to your positive experience. We’re proud to have such dedicated staff members, and we’ll be sure to share your kind words with her. It’s wonderful to know that you had an enjoyable stay, and we look forward to welcoming you back for another memorable visit in the future. Warm regards, Arya Guest Expereince
N***I
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 23 week(s) ago

Restaurant staff name Haity is so polite, helpfulness.

2 people find it helpful

Accommodation's Reply
20 Nov 2024
Dear our valued guest, Thank you so much for taking the time to share your kind words. We’re thrilled to hear that Haity made such a positive impression during your visit. She is indeed a valued member of our team, and we’re glad to know her politeness and helpfulness enhanced your dining experience. We will be sure to pass along your compliments to Haity, as we know she will be grateful for your recognition. Thank you once again for your feedback, and we look forward to welcoming you back to Pullman Bali Legian Beach for another wonderful stay. Warm regards, Arya Guest Experience
I***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 34 week(s) ago

Everything is fine, only the sound of vehicles from the road permeates the room.
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3 people find it helpful

Accommodation's Reply
09 Sep 2024
Dear Sir/Madam, Thank you for providing us with your feedback. We are glad to hear that you had a great stay. However, we do apologize for any inconvenience caused by the noise from the street. Your comfort is very important to us, and we understand how disturbing external noise can be. We will immediately review ways to mitigate this issue to improve our guest experience in the future. In the meantime, if there is anything we can do to improve your experience on your next visit, please do not hesitate to contact us. Thank you again for your feedback. We look forward to providing you with a more peaceful stay in the future. Best regards, Arya. GUest Experience.
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AGUS W.
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Leisure
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10.0

/10

Reviewed 35 week(s) ago

Amazing experience, great hotel for holiday.

1 people find it helpful

Accommodation's Reply
09 Sep 2024
Dear Agus W, Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing experience and found our hotel to be a great choice for your holiday. It’s fantastic to know that our facilities and services met your expectations and contributed to a memorable stay. If there are any particular highlights from your visit or any suggestions for improvement, we’d love to hear them. Your feedback helps us to continually enhance our offerings and ensure that every guest has a fantastic experience. We look forward to welcoming you back for another memorable stay! Best regards, Arya Guest Experience
AGUS W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 35 week(s) ago

Great facility, great food, great rooms, whats not to like.

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Accommodation's Reply
09 Sep 2024
Dear Agus W, Thank you so much for taking the time to share your positive feedback. We’re delighted to hear that you enjoyed our facility, food, and rooms. Our team works hard to ensure that every aspect of our guests’ experience is top-notch, from the quality of our accommodations to the variety and taste of our menu offerings. It’s wonderful to know that our efforts have resonated with you. We look forward to welcoming you back in the future and hope your next stay is even more enjoyable! Best regards, Arya Guest Experience
Syarifa
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6.7

/10

Reviewed 38 week(s) ago

Room 3331-the floor on shower area needs to be fixed asap. The water from the shower does not drain properly. As a result, the used water from the shower always gets stuck, making the shower floor constantly wet and causing water to pool. The hotel technician could not do anything about it (you can imagine I stayed 4 nights and have the same problem everyday). The room fixtures and condition are worn out.
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1 people find it helpful

Accommodation's Reply
16 Aug 2024
Dear Ms. Syarifa, Thank you for bringing these concerns to our attention. I sincerely apologize for the inconvenience you experienced with the shower drainage and the condition of the room. I understand how frustrating it must have been to deal with a constantly wet shower floor and worn-out fixtures throughout your stay. I assure you that we are taking your feedback seriously, and I will personally follow up to ensure that the necessary repairs and maintenance are carried out promptly. We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a much-improved experience on your next visit. Thank you again for your feedback. Best regards, Arya Guest Experience
M***y
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10.0

/10

Reviewed 39 week(s) ago

Overall satisfactory, staff, cleanliness, food are all okay 👍🙏.
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2 people find it helpful

Accommodation's Reply
01 Aug 2024
Our dear guest, Thank you very much for your positive review! We are very happy to hear that you are satisfied with our staff, cleanliness and food. Your feedback means a lot to us and will motivate our team to continue providing the best service. We hope to welcome you back to Pullman Legian in the future. If there is anything else we can help with, don't hesitate to contact us. Thank you for your support! Sincerely, Arya. Guest Experience.
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