SM Tower Hotel and Convention Berau

Hotels
9.1
/10
Exceptional
163 reviews
In the Area
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Jalan Teuku Umar, Desa/Kelurahan Karang Ambun, Kec. Tanjung Redeb, Tanjung Redeb, Berau, Kalimantan Timur, Indonesia, 77311

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
SM Tower Hotel and Convention Berau is a hotel in a good neighborhood, which is located at Tanjung Redeb. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around SM Tower Hotel and Convention Berau

Jalan Teuku Umar, Desa/Kelurahan Karang Ambun, Kec. Tanjung Redeb, Tanjung Redeb, Berau, Kalimantan Timur, Indonesia, 77311
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Lobby SM Tower Hotel and Convention Berau
Lobby 2 SM Tower Hotel and Convention Berau

Discover More About SM Tower Hotel and Convention Berau

Location


SM Tower Hotel and Convention Berau is a hotel in a good neighborhood, which is located at Tanjung Redeb.

About SM Tower Hotel and Convention Berau

Not only located within easy reach of various places of interests for your adventure, but staying at SM Tower Hotel and Convention Berau will also give you a pleasant stay.

SM Tower Hotel and Convention Berau is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

SM Tower Hotel and Convention Berau is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, SM Tower Hotel and Convention Berau is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, SM Tower Hotel and Convention Berau is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at SM Tower Hotel and Convention Berau.

If you plan to have a long-term stay, staying at SM Tower Hotel and Convention Berau is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, SM Tower Hotel and Convention Berau is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at SM Tower Hotel and Convention Berau.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from SM Tower Hotel and Convention Berau exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

SM Tower Hotel and Convention Berau is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, SM Tower Hotel and Convention Berau is the right place to stay.

All facilities in SM Tower Hotel and Convention Berau

Common Space SM Tower Hotel and Convention Berau
Common Space
Lobby SM Tower Hotel and Convention Berau
Lobby
Exterior SM Tower Hotel and Convention Berau
Exterior
Others SM Tower Hotel and Convention Berau
Others
Restaurant SM Tower Hotel and Convention Berau
Restaurant

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Early bird breakfast
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • No alcohol
  • Snacks

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Family room
  • Fireplace in lobby
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Smoke-free

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

Business Facilities

  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • PRINTER
  • Projector
  • Business centre
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Accessibilty

  • Accessibility equipment
  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Roll-in shower
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi
  • WiFi in public area (surcharge)

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Airport transfer
  • Car rental
  • Secure parking

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in SM Tower Hotel and Convention Berau

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SM Tower Hotel and Convention Berau
112
Number of floors in SM Tower Hotel and Convention Berau
9
Another facilities in SM Tower Hotel and Convention Berau
Restaurant with AC, Breakfast, Breakfast and dinner, Breakfast and lunch, Buffet breakfast

Frequently asked questions about SM Tower Hotel and Convention Berau

What are available facilities at SM Tower Hotel and Convention Berau?
There are top facilites at SM Tower Hotel and Convention Berau such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SM Tower Hotel and Convention Berau?
The standard check-in time at SM Tower Hotel and Convention Berau is starting from From 14:00 while the latest check-out time is at Before 12:00
Does SM Tower Hotel and Convention Berau provide breakfast?
Yes, SM Tower Hotel and Convention Berau provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SM Tower Hotel and Convention Berau?
SM Tower Hotel and Convention Berau has a 3.0-star rating.
How many floors does SM Tower Hotel and Convention Berau have?
SM Tower Hotel and Convention Berau has 9.
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More Reviews from Other Guests in SM Tower Hotel and Convention Berau

9.1
Exceptional
From 163 reviews
Provided by travellers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.8

Location

9.2

Service and Facilites

8.8

People often mention about SM Tower Hotel and Convention Berau
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Distance to City Center (23)
Staff Friendliness (22)
Bedroom (22)
Ambiance (21)
Room Space (21)
Bathroom (21)
Hotel Area (20)
Taste (20)
Surroundings (18)
Accessibility (18)
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Traveller Reviews SM Tower Hotel and Convention Berau

Number of reviews per page
20
40
Customer reviews
T***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good vibes and cool atmosphere around!!
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Accommodation's Reply
30 Sep 2025
Dear Warmest greeting from SM TOWER HOTEL BERAU Thank you very much for taking the time to write valuable review about your recent stay at SM TOWER HOTEL BERAU. I am very happy to read that you had a great stay with us. I hope we will soon have the opportunity to welcome you back to SM TOWER HOTEL BERAU. We truly appreciate it. Warm regards
Muhammad I. A. A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Sometimes it's crowded because it coincides with an event
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Accommodation's Reply
30 Sep 2025
Dear ……. Warm greetings from the same tower Hotel Berau. Thank you for taking the time to share your review of your stay at the same tower Hotel Berau. We are very pleased to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to the same tower Hotel Berau in the future.
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M***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Good afternoon.. all the services were very good.. from the time we arrived until we left.. but when we had breakfast, we hadn't finished eating, our plates had been taken by the staff.. thank you
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Accommodation's Reply
04 Sep 2025
Dear, Warm greetings from Sama Tower Hotel Berau. Thank you for taking the time to share your review of your stay at Sama Tower Hotel Berau. We are very pleased to receive such positive feedback and strive to maintain it in the future. We also apologize for any inconvenience. We hope to welcome you and your family back to Sama Tower Hotel Berau in the future.
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N***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
for the rooms are spacious and comfortable, but the cleanliness is lacking and there is a lot of noise from the cafe in the hotel area, and for the food it is quite tasty and varied
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Accommodation's Reply
17 Jul 2025
Dear, Warm greetings from Sama Tower Hotel Berau. Thank you for taking the time to share your review of your stay at Sama Tower Hotel Berau. We are very pleased to receive such positive feedback and strive to maintain it in the future. We look forward to welcoming you and your family back to Sama Tower Hotel Berau in the future.
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Hendy Y. A.
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
This was my first time staying at SM. It's centrally located, close to a convenience store. The rooms are spacious. The breakfast menu is extensive, varied, and delicious.
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Accommodation's Reply
17 Jul 2025
Dear, Warm greetings from Sama Tower Hotel Berau. Thank you for taking the time to share your review of your stay at Sama Tower Hotel Berau. We are very pleased to receive such positive feedback and strive to maintain it in the future. We look forward to welcoming you and your family back to Sama Tower Hotel Berau in the future.
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Y***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Best services, humble staff, clean room and there is a coffee area in the hotel area.
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Accommodation's Reply
12 Jul 2025
Dear ……. Warm greetings from the same tower Hotel Berau. Thank you for taking the time to share your review of your stay at the same tower Hotel Berau. We are very pleased to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to the same tower Hotel Berau in the future.
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Nuryadi
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The best hotel in Berau, the car park is also spacious.
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Accommodation's Reply
12 Jul 2025
Dear ……. Warm greetings from the same tower Hotel Berau. Thank you for taking the time to share your review of your stay at the same tower Hotel Berau. We are very pleased to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to the same tower Hotel Berau in the future.
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Bahariah B. M. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
You could say this is my favorite hotel because I have stayed here many times, it is clean, spacious and the price is competitive with other hotels in Berau.
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Accommodation's Reply
12 Jul 2025
Dear ……. Warm greetings from the same tower Hotel Berau. Thank you for taking the time to share your review of your stay at the same tower Hotel Berau. We are very pleased to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to the same tower Hotel Berau in the future.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
the staff are very friendly. the place is very clean, the food served has many variations with delicious taste. for soundproofing is still lacking
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Accommodation's Reply
05 May 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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Guest
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Easy access, close to town, close to everywhere.
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Accommodation's Reply
29 Apr 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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Yuliana C.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
If I go to Berau, I want to stay here again.
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1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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S***a
icon-Transit
Transit
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8.2
/10
Reviewed 29 week(s) ago
The hotel is quite clean. The firm mattress is comfortable. The staff is helpful. The parking lot is spacious.
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1 people find it helpful
Accommodation's Reply
07 Apr 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
The hotel is quite clean. The firm mattress is comfortable. The staff is helpful. The parking lot is spacious.
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Accommodation's Reply
07 Apr 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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R***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
The hotel staff is very friendly, I left my ID card 2 days after checking out and it was secured by the staff. Thank you for the kind and friendly receptionist.
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Accommodation's Reply
07 Apr 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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I***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
best hotel in berau best best
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Accommodation's Reply
07 Apr 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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O***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 29 week(s) ago
The hotel is comfortable, the staff is friendly, highly recommended
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Accommodation's Reply
14 Apr 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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D***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Good
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Accommodation's Reply
07 Apr 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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G***t
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
Hot water doesn't work at all. I've waited for 30 minutes but it's still not hot.
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Accommodation's Reply
10 Mar 2025
Dear ……. Warm greetings from the same tower Hotel Berau. Thank you for your input, Sir/Madam … during your stay at the same tower Hotel Berau. We apologize profusely, if there are things that are not pleasing to Sir/Madam, We will conduct an evaluation and re-training for future improvements, Hopefully Sir/Madam … Still give us the opportunity to serve Sir/Madam better. Regards.
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E***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Easy check in/out, friendly staff, delicious food/drinks, comfortable and clean room & facilities
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Accommodation's Reply
10 Mar 2025
Dear ……. Warm greetings from sama tower Hotel Berau. Thank you for taking the time to share your review of your stay at sama tower Hotel Berau. We are very happy to receive positive reviews and strive to maintain them in the future. We hope to welcome you and your family back to sama tower Hotel Berau in the future. Regards. Zaldi. Fo spv.
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Nadezhda
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Staff speak English very good. Everybody is friendly, trying to help. I'm in love this place
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Accommodation's Reply
03 Mar 2025
Dear Warmest greeting from SM TOWER HOTEL BERAU Thank you very much for taking the time to write valuable review about your recent stay at SM TOWER HOTEL BERAU. I am very happy to read that you had a great stay with us. I hope we will soon have the opportunity to welcome you back to SM TOWER HOTEL BERAU. We truly appreciate it. Warm regards
Number of reviews per page
20
40

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Exterior 4 SM Tower Hotel and Convention Berau

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.