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  1. Hotel
  2. Indonesia(38,601 hotel)
  3. East Java(3,766 hotel)
  4. Surabaya(1,150 hotel)
  5. Genteng(79 hotel)
  6. Surabaya Suites Hotel

Surabaya Suites Hotel

Hotel
Plaza Boulevard, Jl. Pemuda 31-37, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Traveloka
8.6 Impressive

From 6,900 reviews

TripAdvisor
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No reviews yet

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Two thumbs up! The room size is big! You have to see it by yourself. Near this hotel you'll find Surabaya Plaza, a mall with lots of tenant and the foods at this mall are great also.
Christian D. R.
Facilities
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi
Location Info
Plaza Boulevard, Jl. Pemuda 31-37, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Nearby Places
Nasi Goreng Jancok - Surabaya Plaza Hotel
27 m
Surabaya Plaza Shopping MallShop & Gifts
119 m
Surabaya Gubeng StationTransportation Hub
451 m
Grahadi BuildingBusiness
593 m
Popular in the Area
Tunjungan PlazaShop & Gifts
895 m
Pasar Turi StationTransportation Hub
2.58 km
Galaxy MallShop & Gifts
3.92 km
Supermall Pakuwon Indah (SPI)Shop & Gifts
8.49 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More Places on Map
Review by Traveloka users

Based on 6,903 reviews

8.6
Impressive
Fantastic
2,329
Very Good
3,554
Satisfying
469
Average
547
Poor
4
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
RS
RATED
8.5
/ 10

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LM
Family vacation
RATED
6.1
/ 10
Check in process was very long, the rooms we've requested were not as expected, the rooms smell. Receptionist were impolite. The rooms facilities such as towels and mats weren't complete. And if you requested, you'll wait for long time. My father,83 y.o. Slipped in the bathroom. Twas a bad holidays.

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RS
Family vacation
RATED
9.7
/ 10

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P
Family vacation
RATED
8.5
/ 10

Like this review?

HH
RATED
8.5
/ 10

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AJ
Family vacation
RATED
9.4
/ 10
The breakfast don’t have many options & the taste also bad. I try the chicken porridge but its tasteless & cool already. The room really spacious & comfortable.

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we
Family vacation
RATED
5.9
/ 10
the front office are so arrogant, as I made special request for non smoking room, and he told the non smoking room all occupied, and easily he told I have to take it and if don't want cancel with your travel agent, seem he doesn't border, after I try to call CS, finally he told still got one non smooking room, but his attitude made me so irritating anyway.

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ES
RATED
6.8
/ 10
This hotel has good room specially spacious and AC. But for the breakfast we were unsatisfied matter, cold foods not fresh preserves

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EM
Family vacation
RATED
9.4
/ 10
My parents said it’s so spacious and so close with the mall. You can reach delta mall just by using the elevator. The staff are so nice and kind too, I called them before to confirm my parents stayed there and the staff help me a lot and so friendly. Thanku

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JP
Family vacation
RATED
6.4
/ 10
The room is large. Very strategic in location. But super duper late check in time. After waiting so long, they gave me key of 616 and it was still used by other customer.😫. I came to 616 and felt so ashamed finding it was still occupied by other. Then they gave 604, no towels until I called. The carpet is full of stains, many dusts also and the living room, as well as toilet, was a little bit stinky (septitank odour).(renovated room I asked not the unrenovated one) met many customers also complained for late check in and it wasn't just once according to yo their story. 🙄😏🤔. The hotel needs improvement in check in management as well as cleaning time and service.

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Hotel Description
Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Surabaya Suites Hotel is a hotel in a good neighborhood, which is located at Genteng.

The hotel is located only 0.45 km away from {stationName}.

Not only well positioned, but Surabaya Suites Hotel is also one of hotels near the following Surabaya Plaza Shopping Mall within 0.12 km and WTC Surabaya within 0.12 km.

About Surabaya Suites Hotel

Whether you are planning an event or other special occasions, Surabaya Suites Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

Surabaya Suites Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Surabaya Suites Hotel will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Surabaya Suites Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Surabaya Suites Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Surabaya Suites Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Surabaya Suites Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Surabaya Suites Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Surabaya Suites Hotel.

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Hotel Policy
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Facilities
  • Public Facilities
    • Parking
    • Coffee/tea in lobby
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Things to Do
    • Children pool
    • Fitness center
    • Garden
    • Hot tub
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
    • Steam room
  • Hotel Services
    • Bellhop
    • Concierge
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Tours
    • 24-hour Receptionist
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Refrigerator
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Swimming pool
    • Smoking area
  • Nearby Facilities
    • ATM/Banking
    • Grocery
    • Hair salon
    • Laundry
    • Supermarket
  • Business Facilities
    • Business center
    • Computer station
    • Meeting facilities
    • Projector
  • Accessibilty
    • Accessibility equipment
    • Wheelchair accessible
  • Transportation
    • Car rental
    • Valet parking
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Food and Drinks
    • Bar
  • Shuttle Service
    • Airport transfer (surcharge)
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
24 Hour Customer Service1800-954-576 or +61 29-053-7140