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Swiss-Belhotel Pondok Indah
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Swiss-Belhotel Pondok Indah
Hotels
8.5
/10
Very Good
4,566 reviews
What Guests Say About Their Stay
Bedroom (68)
Staff Friendliness (65)
Room Space (61)
Ambiance (57)
Ani K.
8.5
/ 10
Ambiance/Facilities:
The hotel had a modern yet cozy feel. The lobby was spacious and clean, and the room was comfortable with good lighting and amenities. Everything worked well, and the cleanliness was top-notch.
Food:
I was lucky to get a free dinner during my stay, and it exceeded expectations! The buffet had a wide variety of tasty dishes, and everything was fresh and flavorful. A great bonus was getting to enjoy it while watching a live performance by J-Rocks, which made the evening unforgettable.
Staff Assistance:
The staff were polite, attentive, and quick to assist with anything I needed. They were well-organized during the dinner event and made sure all guests were comfortable.
Highlights:
The free dinner and live J-Rocks performance were the absolute highlights of my stay. It felt like more than just a hotel — it was an experience.
Price:
Definitely worth the price, especially considering the complimentary dinner and entertainment.
Location:
Conveniently located with easy access to nearby restaurants, shops, and transport options. Great for both leisure and business stays.
Nurina
9.4
/ 10
I was in Family Room. Overall satisfying. Rooms are clean and surprisingly huge! Air Con took a while to get cold. Pool has shallow one for kids. Breakfast OK. Staff are friendly. They have bellboys standby. The only disappointing thing is the check-in process took forever.
Gemala W.
8.8
/ 10
Very recommended for family staycation. Spacious rooms (we booked the family 2 bedroom twin which came with 2 bathrooms and 3 tv) and prime location (so many tempting food delivery options).. The only downside was we came during lebaran holiday so it was a very slow check in process and very crowded breakfast area.
Alexandra Z. F.
10.0
/ 10
The room was so cozy, clean, the food was great, let me just say if I could give ten ⭐️ to rate how comfy it was, I would give it all😆 Needless to say, it was worth every penny 🙏🏻
Sherly R. A.
9.7
/ 10
I have stayed for workcation. spacious room (grand deluxe) and quite ambience so I can focus on my work. friendly staff especially the follow the health protocol.
In the Area
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Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Swiss-Belhotel Pondok Indah
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What's around Swiss-Belhotel Pondok Indah
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Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310
Discover More About Swiss-Belhotel Pondok Indah
Swiss-Belhotel Pondok Indah is a fantastic choice for travellers looking to explore Jakarta with comfort and style. Nestled in the bustling area of Pondok Indah, this hotel offers a blend of modern amenities and warm hospitality, making it a top pick for both business and leisure visitors.
Room types available at Swiss-Belhotel Pondok Indah
Guests can choose from a variety of room types to suit their needs. The Deluxe Rooms offer a cosy retreat with all the essentials, while the Grand Deluxe Rooms provide a bit more space and luxury. For those seeking a more upscale experience, the Executive Suites come with a separate living area and additional amenities. Each room is designed with comfort in mind, featuring plush bedding, modern decor, and all the conveniences you need for a relaxing stay. Whether you're travelling solo, as a couple, or with family, there's a perfect room waiting for you.How to get to Swiss-Belhotel Pondok Indah
Reaching Swiss-Belhotel Pondok Indah is a breeze. It's conveniently located about 45 minutes from Soekarno-Hatta International Airport by car. You can easily grab a taxi or use ride-sharing apps for a hassle-free journey. If you're coming from the city centre, it's just a short drive away, making it accessible for both local and international travellers.Facilities and services at Swiss-Belhotel Pondok Indah
The hotel boasts a range of facilities to enhance your stay. Enjoy a refreshing dip in the outdoor swimming pool or keep up with your fitness routine at the well-equipped gym. For business travellers, there are meeting rooms and a business centre available. The friendly staff are always on hand to assist with any requests, ensuring a comfortable and enjoyable experience.Food and drink available at Swiss-Belhotel Pondok Indah
While the hotel itself offers a delightful dining experience at its on-site restaurant, guests can also explore nearby culinary options. The surrounding area is home to a variety of cafes and restaurants, offering everything from local Indonesian dishes to international cuisine. Whether you're in the mood for a quick bite or a leisurely meal, you'll find plenty of choices just a short walk away.Accessibility features at Swiss-Belhotel Pondok Indah
Swiss-Belhotel Pondok Indah is committed to providing a comfortable stay for all guests, including those with accessibility needs. The hotel features accessible rooms and facilities, ensuring ease of movement throughout the property. Elevators and ramps are available, and the staff are trained to assist guests with any specific requirements they may have.Pet and service animal policy at Swiss-Belhotel Pondok Indah
Pets are not allowed at Swiss-Belhotel Pondok Indah, but service animals are welcome. The hotel staff are accommodating and will ensure that guests with service animals have a comfortable stay. Ready to experience the best of Jakarta? Book your stay at Swiss-Belhotel Pondok Indah and other fantastic hotels via Traveloka. If you're planning a trip to Bali, check out more hotel options by visiting this link or book your flights using this link.All facilities in Swiss-Belhotel Pondok Indah
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Brunch
- Buffet dinner
- Buffet lunch
- Dining area
- Set menu dinner
- Set menu lunch
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Newspaper in lobby
- Wedding service
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Things to Do
- Barbecue
- Fitness center
- Massage
- Outdoor pool
- Spa
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Projector
Transportation
- Area shuttle
- Area shuttle with surcharge
- Car rental
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Swiss-Belhotel Pondok Indah
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity. For Family, 2 Bed Room Suite includes breakfast is only cover buffet breakfast for 2 (two) persons. An additional charge will be applied for the third person.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Swiss-Belhotel Pondok Indah | 159 |
Number of floors in Swiss-Belhotel Pondok Indah | 9 |
Another facilities in Swiss-Belhotel Pondok Indah | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked questions about Swiss-Belhotel Pondok Indah
What are available facilities at Swiss-Belhotel Pondok Indah?
There are top facilites at Swiss-Belhotel Pondok Indah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Pondok Indah?
The standard check-in time at Swiss-Belhotel Pondok Indah is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Pondok Indah provide breakfast?
Yes, Swiss-Belhotel Pondok Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Swiss-Belhotel Pondok Indah
Traveloka (4,566)
Other sources (148)
8.5
Very Good
From 4,566 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.4
Location
8.6
Service and Facilites
8.4
People often mention about Swiss-Belhotel Pondok Indah
All
Staff Friendliness (55)
Bedroom (52)
Accessibility (50)
Ambiance (50)
Distance to City Center (48)
Room Space (45)
Bathroom (45)
Surroundings (44)
Family Friendly (41)
Hotel Area (41)
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Traveller Reviews Swiss-Belhotel Pondok Indah
Number of reviews per page
20
40
Customer reviews
F***s
Staycation
10.0
/10
Reviewed 5 day(s) ago
What I really like most is the friendliness of the staff here. They were also very helpful with room requests.
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Accommodation's Reply
31 Jul 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. Best regards, Dedik Abdillah, General Manager.
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V***y
Business
5.8
/10
Reviewed 7 day(s) ago
I stayed for 2 nights, the first night I was given a connecting room with the next room occupied. It was really noisy. The next day I complained and was given a better room. Then on the 3rd day I extended my stay for one night and moved to a family room. The bathroom in the main room was dirty as if it hadn't been maintained for a long time, the water heater didn't work. The carpet in the main room was very dusty, there was a lot of white dust in the corners of the wall next to the closet. The telephone in the main room didn't work. It seemed like the room hadn't been maintained for a long time because the ceiling was black and damaged. Oh yeah, there was one female staff member at the reception who was less than friendly when I asked to move rooms.
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Accommodation's Reply
29 Jul 2025
Dear Valued Guest, Thank you for your visit. We regret any inconvenience you may have experienced and hope you continue to find a comfortable and pleasant stay. We will make improvements to ensure your next visit is a truly pleasant experience. Best regards, Dedik Abdillah, General Manager.
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RK
Resa K. L.
Business
10.0
/10
Reviewed 2 week(s) ago
really good for people business, like we're, so can have meetings in the room, because they business suite have own living room, so make it simple can have 5 meeting in a day without have to go out n get traffic
+3
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Accommodation's Reply
19 Jul 2025
Dear Resa K. L,
We appreciate your kind review and your decision to stay with us at Swiss-Belhotel Pondok Indah. It was a pleasure to host you, and we eagerly await your next visit to provide another unforgettable experience.
Kind regards,
Dedik Abdillah
General Manager
V***a
8.8
/10
Reviewed 3 week(s) ago
Everything is very satisfying and the location is very strategic
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Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you and we are delighted that you chose our hotel! We hope you felt at home and comfortable during your stay. Thank you for your appreciation, and we look forward to serving you again soon. Best regards, Dedik Abdillah, General Manager.
See original
ar
alif r.
Staycation
9.1
/10
Reviewed 3 week(s) ago
Comfortable, clean, and strategically located. The swimming pool is also quite good.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you and we are delighted that you chose our hotel! We hope you and your family felt at home and comfortable during your stay. Thank you for your appreciation, and we look forward to serving you again soon. Sincerely, Dedik Abdillah, General Manager.
See original
Ani K.
Business
8.5
/10
Reviewed 4 week(s) ago
Ambiance/Facilities:
The hotel had a modern yet cozy feel. The lobby was spacious and clean, and the room was comfortable with good lighting and amenities. Everything worked well, and the cleanliness was top-notch.
Food:
I was lucky to get a free dinner during my stay, and it exceeded expectations! The buffet had a wide variety of tasty dishes, and everything was fresh and flavorful. A great bonus was getting to enjoy it while watching a live performance by J-Rocks, which made the evening unforgettable.
Staff Assistance:
The staff were polite, attentive, and quick to assist with anything I needed. They were well-organized during the dinner event and made sure all guests were comfortable.
Highlights:
The free dinner and live J-Rocks performance were the absolute highlights of my stay. It felt like more than just a hotel — it was an experience.
Price:
Definitely worth the price, especially considering the complimentary dinner and entertainment.
Location:
Conveniently located with easy access to nearby restaurants, shops, and transport options. Great for both leisure and business stays.
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Accommodation's Reply
06 Jul 2025
Dear Ani K,
Thank you for the wonderful recommendation! It was a pleasure having you, and we're delighted that you enjoyed your stay and our team enjoyed serving you. Maximise your experience with up to 35% off rooms, food, and beverages by becoming an SBEC member. Details are available at www.swiss-belhotel.com/benefits.
Kind regards,
Dedik Abdillah
General Manager
Agi I. P.
Staycation
10.0
/10
Reviewed 5 week(s) ago
The room is spacious and clean, the food is varied and delicious, when staying at the same time as the J-Rocks event, you get free dinner and free entry (you buy your own wine when watching J-Rocks) the staff and bartender are friendly! Really had a great time staying there! thank you
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Agi I. P, Thank you for choosing to stay with us. We are very happy to hear that you had a comfortable stay here. We look forward to welcoming you back again in the future. Best regards, Dedik Abdillah.
See original
DA
Darry A.
10.0
/10
Reviewed 6 week(s) ago
Very satisfied to hold a big family event here. Thanks
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Accommodation's Reply
25 Jun 2025
Dear Darry A, Thank you for giving us such high appreciation and recommendation. We are happy to serve your needs during your stay. We will be happy to welcome you back again in the future. Best regards, Dedik Abdillah. General Manager.
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NA
Nurellah A.
Business
10.0
/10
Reviewed 6 week(s) ago
The staff are very friendly and the hotel and rooms are clean.
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1 people find it helpful
Accommodation's Reply
21 Jun 2025
Dear Nurellah A., Thank you for trusting us with your living and activity needs and the very good appreciation given. All of our staff are happy to hear that you are comfortable and safe. We hope that this good experience will be a reference for you and our other potential guests to stay comfortable with us. We always look forward to your arrival. Best regards, Dedik Abdillah. General Manager.
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a***l
Staycation
8.5
/10
Reviewed 6 week(s) ago
It's great, actually it's just standard, not really anything wow, but it's okay.
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Accommodation's Reply
21 Jun 2025
Dear Valued Guest, Thank you for the opportunity to stay with us, it is a pleasure to hear your experience which is generally comfortable and safe to do activities. Things that are not fully appropriate are our attention as an effort to be more appropriate/better for your visit and our other guests in the future. We always look forward to your arrival. Best Regards, Dedik Abdillah. General Manager.
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S***i
Staycation
8.5
/10
Reviewed 7 week(s) ago
The breakfast buffet was so good, sufficient variety.
Find this review helpful?
Accommodation's Reply
13 Jun 2025
Dear Valued Guest,
We are so grateful that you have chosen to stay with us during your time in Jakarta, and we look forward to making this memorable for your next stay.
Kind regards,
Dedik Abdillah
General Manager
Y***k
Transit
10.0
/10
Reviewed 8 week(s) ago
Room is clean, nice view from hotel room, but aircond is outdated and the room floor got very wet (humid) when we left for 3-4 hours with aircond off. Breakfast was good.
1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest,
Thank you for choosing Swiss-Belhotel Pondok Indah as your home away from home!
Kind regards,
Dedik Abdillah
General Manager
ARI K. P.
Staycation
9.7
/10
Reviewed 8 week(s) ago
Thank you Swiss Bellhotel Pondok Indah. Very comfortable and the staff are very friendly ❤️
See original
1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Ari to. P, Thank you for trusting your living and activity needs and the very good appreciation given. All of our staff are happy to hear that you are comfortable and safe. We hope that this good experience will be a reference for you and our other potential guests to stay comfortable with us. We always look forward to your arrival. Best regards, Dedik Abdillah. General Manager.
See original
K***g
Leisure
8.4
/10
Reviewed 9 week(s) ago
Good, clean, comfortable, and convenient hotel. Staff friendly and helpful. Highly recommended.
Find this review helpful?
Accommodation's Reply
06 Jun 2025
Dear Valued Guest,
Thank you for choosing Swiss-Belhotel Pondok Indah as your home away from home!
Kind regards,
Dedik Abdillah
General Manager
A***s
Business
8.5
/10
Reviewed 9 week(s) ago
It's a great place to spend a night in the city
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Accommodation's Reply
01 Jun 2025
Dear Valued Guest, Thank you for giving us a very high appreciation and recommendation. We are pleased to serve your needs during your stay. We will be happy to welcome you back again in another opportunity. Best regards, Dedik Abdillah. General Manager.
See original
A***s
Business
8.5
/10
Reviewed 9 week(s) ago
It's a great place to spend a night in the city.
See original
1 people find it helpful
Accommodation's Reply
01 Jun 2025
Dear Valued Guest, Thank you for giving us such high appreciation and recommendation. We are pleased to serve your needs during your stay. We will be happy to welcome you back again in another opportunity. Best Regards, Dedik Abdillah. General Manager
See original
R***a
Staycation
10.0
/10
Reviewed 10 week(s) ago
It was a very pleasant stay during long weekend.
Find this review helpful?
Accommodation's Reply
29 May 2025
Dear Valued Guest,
Thank you for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed serving your needs as much as you enjoyed your stay.
We are pleased to welcome you back on other occasions.
Kind regards,
Dedik Abdillah
General Manager
J***f
Transit
8.5
/10
Reviewed 10 week(s) ago
Clean rooms, strategic location, friendly and fast service.
See original
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Accommodation's Reply
26 May 2025
Dear Our Valued Guest, Thank you for trusting us with your living and activity needs and the very good appreciation given. All of our staff are happy to hear that you are comfortable and safe. We hope that this good experience will be a reference for you and our other potential guests to remain comfortable with us. We always look forward to your arrival. Best Regards, Dedik Abdillah. General Manager.
See original
W***a
Leisure
9.7
/10
Reviewed 10 week(s) ago
Definitely will come back again, the family room is really nice, spacious and has 2 bathrooms, the best.
See original
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Accommodation's Reply
29 May 2025
Dear Valued Guest, Thank you for giving us such high appreciation and recommendation. We are pleased to serve your needs during your stay. We will be happy to welcome you and your family back again in another opportunity. Best Regards, Dedik Abdillah. General Manager
See original
I***n
Business
9.1
/10
Reviewed 10 week(s) ago
Staff was friendly and helpful.
Find this review helpful?
Accommodation's Reply
24 May 2025
Dear Our Valued Guest, Thank you for trusting us with your living and activity needs and the very good appreciation given. All of our staff are happy to hear that you are comfortable and safe. We hope that this good experience will be a reference for you and our other potential guests to remain comfortable with us. We always look forward to your arrival. Best Regards, Dedik Abdillah. General Manager.
See original
Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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