Swiss-Belinn Gajah Mada Medan

Hotels
8.4
/10
Very Good
4,936 reviews

What Guests Say About Their Stay

Ambiance (107)
Distance To City Center (106)
Bedroom (103)
Staff Friendliness (98)
M***a
10.0
/ 10
The best hotel in the Gajah Mada area of Medan. Clean, comfortable, and with a delicious breakfast buffet.
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R***a
9.4
/ 10
Clean, comfortable luxury place Price according to the facilities obtained Hotel atmosphere makes you want to come here again
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Mevanzah
10.0
/ 10
Had a pleasant 2 night stay. The room was clean and soundproof. Breakfast was delicious and varied. Overall, highly recommended.
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R***a
10.0
/ 10
Affordable price, complete facilities, kids friendly, friendly staff, Mas Rey and Mbak Rizky are very helpful, cool pool to sit and relax.
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R***a
10.0
/ 10
Very pleasant experience. Delicious breakfast, complete. Friendliness of all staff, Mas Rey is also very humble, complete hotel facilities.
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In the Area
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Jl. Gajah Mada No. 49, Medan Baru, Medan, Sumatra Utara, Indonesia, 20114

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Swiss-Belinn Gajah Mada Medan is a good choice when you are visiting Medan Baru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Swiss-Belinn Gajah Mada Medan

Jl. Gajah Mada No. 49, Medan Baru, Medan, Sumatra Utara, Indonesia, 20114
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Lobby Swiss-Belinn Gajah Mada Medan
Lobby 2 Swiss-Belinn Gajah Mada Medan

Discover More About Swiss-Belinn Gajah Mada Medan

Location


Staying at Swiss-Belinn Gajah Mada Medan is a good choice when you are visiting Medan Baru.

About Swiss-Belinn Gajah Mada Medan

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Swiss-Belinn Gajah Mada Medan.

Swiss-Belinn Gajah Mada Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Swiss-Belinn Gajah Mada Medan provides a pleasant accommodation for your stay.

From business event to corporate gathering, Swiss-Belinn Gajah Mada Medan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Swiss-Belinn Gajah Mada Medan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Swiss-Belinn Gajah Mada Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swiss-Belinn Gajah Mada Medan.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belinn Gajah Mada Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belinn Gajah Mada Medan is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swiss-Belinn Gajah Mada Medan is the right place to stay.

All facilities in Swiss-Belinn Gajah Mada Medan

Swimming Pool Swiss-Belinn Gajah Mada Medan
Swimming Pool
Fitness Center Swiss-Belinn Gajah Mada Medan
Fitness Center
Functional Hall Swiss-Belinn Gajah Mada Medan
Functional Hall
Lobby Swiss-Belinn Gajah Mada Medan
Lobby
Accommodation Services Swiss-Belinn Gajah Mada Medan
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast

Things to Do

  • Fitness center
  • Outdoor pool

General

  • AC
  • Smoking area

Business Facilities

  • Business center
  • Meeting facilities

Nearby Facilities

  • ATM/Banking
  • Supermarket

Family-friendly Facilities

  • Children pool

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belinn Gajah Mada Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belinn Gajah Mada Medan
105
Number of floors in Swiss-Belinn Gajah Mada Medan
9
Another facilities in Swiss-Belinn Gajah Mada Medan
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked questions about Swiss-Belinn Gajah Mada Medan

What are available facilities at Swiss-Belinn Gajah Mada Medan?
There are top facilites at Swiss-Belinn Gajah Mada Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belinn Gajah Mada Medan?
The standard check-in time at Swiss-Belinn Gajah Mada Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belinn Gajah Mada Medan provide breakfast?
Yes, Swiss-Belinn Gajah Mada Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Swiss-Belinn Gajah Mada Medan?
Swiss-Belinn Gajah Mada Medan has a 3.0-star rating.
How many floors does Swiss-Belinn Gajah Mada Medan have?
Swiss-Belinn Gajah Mada Medan has 9.
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More Reviews from Other Guests in Swiss-Belinn Gajah Mada Medan

8.5
Very Good
From 4,924 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Swiss-Belinn Gajah Mada Medan
All
Staff Friendliness (123)
Ambiance (120)
Bedroom (120)
Distance to City Center (113)
Variety (103)
Accessibility (102)
Taste (101)
Hotel Area (98)
Room Space (97)
Family Friendly (96)
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Most Recent
Format
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Traveller Reviews Swiss-Belinn Gajah Mada Medan

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
Friendly service, food lacks variety
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Accommodation's Reply
02 Dec 2025
Dear customer, Thank you for your review. We are glad you enjoyed our service and thank you for your feedback on our food variety. We will strive to improve our quality and menu in the future. We sincerely hope to welcome you back for an even better experience. Best regards, Reservations Department
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diana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's located next to a KTV, and the sound is so loud that you can feel the bass vibrations at 4 a.m., along with the sound of prayer, and it's rumored to end at 6 a.m. And there's no solution.
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Accommodation's Reply
01 Dec 2025
Dear Valued Guest, We apologize for the inconvenience caused and apologize for not being able to provide you with a satisfactory answer. We have forwarded your comments to the relevant department and will endeavor to resolve the issue as soon as possible to prevent the issue from reoccurring. We sincerely hope to welcome you back again soon. If you are planning to stay with us again, please contact us directly so that we can provide you with the best possible room. Thank you. Reservation
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C***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
Actually comfortable strategic location food is also delicious many choices, but unfortunately late check in waiting 2 hours without any compensation should check in at 2 wait until 4 already waiting for a long time soap and shampoo refilled more or less when checked the contents of the bottle 1/4, then suddenly the water heater had maintenance on the second day starting from midnight and until we checked out it was still off again no compensation only given a piece of notification letter even though it is a facility that we should be able to enjoy. But for the condition of the room, pool and food is great. actually really want to come back for another staycation, just because of some problems in this first experience so like thinking again heuheu, Hopefully it can be better again 🤝🏼
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Accommodation's Reply
26 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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P***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's pretty good, but the breakfast doesn't have much variety.
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Accommodation's Reply
26 Nov 2025
Dear customer, thank you for your positive review! We are delighted that you had a pleasant stay at our hotel. Your valuable feedback encourages our team to strive to provide you with high quality services. We look forward to your next visit. If you have any suggestions for improvements to make your stay more memorable, please contact us! Thank you. Reservations Department
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best hotel in the Gajah Mada area of Medan. Clean, comfortable, and with a delicious breakfast buffet.
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Accommodation's Reply
24 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very impressive friendly service
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Accommodation's Reply
18 Nov 2025
Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable comments will help us to do our best to provide you with the best service. We sincerely hope to welcome you again. Please feel free to contact us if you have any comments or suggestions. We will do our best to make your stay even more memorable. Thank you. Reservation
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r***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, it was comfortable to stay at this hotel, but there were some things that were less than satisfactory, such as the pillowcases, sheets, and towels were a bit worn out, perhaps they could be evaluated and replaced.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased that you enjoyed your overall comfort and apologize for any inconvenience caused by the pillowcases, bedsheets, and towels. We sincerely appreciate your feedback and will follow up with our housekeeping team to evaluate and make improvements to prevent this from happening again. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Reservations Department
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A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. We hope to welcome you back again soon. If you have any requests, please feel free to contact us. We look forward to welcoming you back again soon. Thank you. Reservations Department
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable and quiet hotel
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
When I first arrived, I was delighted to see the hotel. The location is strategic, right on the main road, and there are plenty of hangout spots nearby. Another thing I really liked was the room, which was spotlessly clean, just as I expected. I'd be happy to stay here again if the conditions were maintained.
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Accommodation's Reply
30 Oct 2025
Thank you for your positive review! We are delighted that you had a pleasant stay at our hotel. Your valuable feedback will encourage our team to provide you with better service. We look forward to your next visit. If you have any suggestions for improvements to make your stay more memorable, please contact us. Thank you! Reservations Department
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Strategic location on the main road of Medan city which can be accessed anywhere, close to the Ucok Medan durian center.
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Accommodation's Reply
22 Oct 2025
Thank you for your wonderful review! We're so glad you enjoyed your stay. Your valuable feedback inspires our team to provide the best service possible. We look forward to welcoming you back. If you'd like us to provide an even more memorable experience, please contact us. Thank you! Book Now
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C***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is very comfortable, the location is also strategic, thanks.
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Accommodation's Reply
15 Oct 2025
Thank you for giving us a great review! We are glad you enjoyed your stay. Your valuable feedback will be a driving force for our team to provide the best service for you. We sincerely hope to welcome you again. If you would like us to provide an even more memorable experience, please contact us. Thank you. Reservations Department
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good hotel both for family or business. Nice hospitality and service
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Jaju D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is comfortable and clean. The breakfast is also delicious.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 8 week(s) ago
Room facilities seem to need to be improved
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Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience you experienced regarding our room facilities. Your feedback is very valuable to us, and we will follow up immediately to provide a better experience on your next visit. Warm regards. Reservation team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The AC in the room is emitting water droplets.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team.
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t***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
My son was very happy staying at Swiss-Belinn 🙏😊 according to his wishes
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good location, clean and tidy
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
F***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
1. Very comfortable. 2. Friendly staff. 3. Near to town, especially restaurants and more. 4. Big rooftop swimming pool.
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Lauren R.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Great and fast service. Highly recommended.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team
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Number of reviews per page
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Exterior 4 Swiss-Belinn Gajah Mada Medan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 4,924 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.3

Location

8.6

Service and Facilites

8.4

People often mention about Swiss-Belinn Gajah Mada Medan
All
Staff Friendliness (123)
Ambiance (120)
Bedroom (120)
Distance to City Center (113)
Variety (103)
Accessibility (102)
Taste (101)
Hotel Area (98)
Room Space (97)
Family Friendly (96)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Swiss-Belinn Gajah Mada Medan

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
Friendly service, food lacks variety
Translated by Google Icon
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Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear customer, Thank you for your review. We are glad you enjoyed our service and thank you for your feedback on our food variety. We will strive to improve our quality and menu in the future. We sincerely hope to welcome you back for an even better experience. Best regards, Reservations Department
Translated by Google Icon
See original
diana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's located next to a KTV, and the sound is so loud that you can feel the bass vibrations at 4 a.m., along with the sound of prayer, and it's rumored to end at 6 a.m. And there's no solution.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Dec 2025
Dear Valued Guest, We apologize for the inconvenience caused and apologize for not being able to provide you with a satisfactory answer. We have forwarded your comments to the relevant department and will endeavor to resolve the issue as soon as possible to prevent the issue from reoccurring. We sincerely hope to welcome you back again soon. If you are planning to stay with us again, please contact us directly so that we can provide you with the best possible room. Thank you. Reservation
Translated by Google Icon
See original
C***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
Actually comfortable strategic location food is also delicious many choices, but unfortunately late check in waiting 2 hours without any compensation should check in at 2 wait until 4 already waiting for a long time soap and shampoo refilled more or less when checked the contents of the bottle 1/4, then suddenly the water heater had maintenance on the second day starting from midnight and until we checked out it was still off again no compensation only given a piece of notification letter even though it is a facility that we should be able to enjoy. But for the condition of the room, pool and food is great. actually really want to come back for another staycation, just because of some problems in this first experience so like thinking again heuheu, Hopefully it can be better again 🤝🏼
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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P***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It's pretty good, but the breakfast doesn't have much variety.
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Accommodation's Reply
26 Nov 2025
Dear customer, thank you for your positive review! We are delighted that you had a pleasant stay at our hotel. Your valuable feedback encourages our team to strive to provide you with high quality services. We look forward to your next visit. If you have any suggestions for improvements to make your stay more memorable, please contact us! Thank you. Reservations Department
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The best hotel in the Gajah Mada area of Medan. Clean, comfortable, and with a delicious breakfast buffet.
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Accommodation's Reply
24 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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R***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very impressive friendly service
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Accommodation's Reply
18 Nov 2025
Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable comments will help us to do our best to provide you with the best service. We sincerely hope to welcome you again. Please feel free to contact us if you have any comments or suggestions. We will do our best to make your stay even more memorable. Thank you. Reservation
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r***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Overall, it was comfortable to stay at this hotel, but there were some things that were less than satisfactory, such as the pillowcases, sheets, and towels were a bit worn out, perhaps they could be evaluated and replaced.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased that you enjoyed your overall comfort and apologize for any inconvenience caused by the pillowcases, bedsheets, and towels. We sincerely appreciate your feedback and will follow up with our housekeeping team to evaluate and make improvements to prevent this from happening again. We sincerely hope to welcome you back for an even better experience on your next visit. Best regards, Reservations Department
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See original
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful at check-in.
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Accommodation's Reply
10 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. We hope to welcome you back again soon. If you have any requests, please feel free to contact us. We look forward to welcoming you back again soon. Thank you. Reservations Department
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable and quiet hotel
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your positive review. We are very glad that you enjoyed your stay at our hotel. Your valuable feedback will help us strive to provide high quality service every day. We look forward to welcoming you back in the future. Please feel free to contact us with any suggestions for improvement to make your stay even more memorable. Thank you. Reservations Department
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
When I first arrived, I was delighted to see the hotel. The location is strategic, right on the main road, and there are plenty of hangout spots nearby. Another thing I really liked was the room, which was spotlessly clean, just as I expected. I'd be happy to stay here again if the conditions were maintained.
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Accommodation's Reply
30 Oct 2025
Thank you for your positive review! We are delighted that you had a pleasant stay at our hotel. Your valuable feedback will encourage our team to provide you with better service. We look forward to your next visit. If you have any suggestions for improvements to make your stay more memorable, please contact us. Thank you! Reservations Department
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Strategic location on the main road of Medan city which can be accessed anywhere, close to the Ucok Medan durian center.
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Accommodation's Reply
22 Oct 2025
Thank you for your wonderful review! We're so glad you enjoyed your stay. Your valuable feedback inspires our team to provide the best service possible. We look forward to welcoming you back. If you'd like us to provide an even more memorable experience, please contact us. Thank you! Book Now
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C***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is very comfortable, the location is also strategic, thanks.
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Accommodation's Reply
15 Oct 2025
Thank you for giving us a great review! We are glad you enjoyed your stay. Your valuable feedback will be a driving force for our team to provide the best service for you. We sincerely hope to welcome you again. If you would like us to provide an even more memorable experience, please contact us. Thank you. Reservations Department
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S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good hotel both for family or business. Nice hospitality and service
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Accommodation's Reply
15 Oct 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Jaju D.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is comfortable and clean. The breakfast is also delicious.
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 8 week(s) ago
Room facilities seem to need to be improved
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Accommodation's Reply
06 Oct 2025
Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience you experienced regarding our room facilities. Your feedback is very valuable to us, and we will follow up immediately to provide a better experience on your next visit. Warm regards. Reservation team
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The AC in the room is emitting water droplets.
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1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team.
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t***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
My son was very happy staying at Swiss-Belinn 🙏😊 according to his wishes
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team.
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Good location, clean and tidy
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
F***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
1. Very comfortable. 2. Friendly staff. 3. Near to town, especially restaurants and more. 4. Big rooftop swimming pool.
2 people find it helpful
Accommodation's Reply
29 Sep 2025
Dear valued guest Thank you for your wonderful review! We’re delighted to hear that you had a great experience with us. Your kind words truly motivate our team to continue providing excellent service. We look forward to welcoming you again for another memorable stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know! Best regards, Reservation team
Lauren R.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Great and fast service. Highly recommended.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted to know that you enjoyed your stay with us. Your feedback motivates our team to continue providing the best service. We look forward to welcoming you back on your next visit. If there is anything we can do to make your experience even more memorable, please don't hesitate to contact us! Best regards, Reservations team
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