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The Rizen Hotel
Hotels
7.8
/10
Pleasant
1,434 reviews
What Guests Say About Their Stay
Accessibility (30)
Staff Friendliness (30)
Surroundings (23)
Ambiance (22)
imas a.
9.7
/ 10
Saya sangat menikmati menginap di hotel ini. Pelayanan sangat baik, dikasih upgrade kamar gratis karena kamar yang dipesan tidak tersedia. Dekat ke Taman Safari, jadi sangat recommended untuk keluarga.
Zauda N. N.
5.5
/ 10
The staff were friendly and helpful. Just the cleanliness of the room and the bathroom is off the table. The restaurant also looks unprofessional once, the food is not variative and the taste is so so
Rosita
8.5
/ 10
Good view, delicious breakfast
baskara a.
8.8
/ 10
Nice food and near to Taman Safari
Fui I.
9.7
/ 10
Comfortable and fun, fast and friendly service.
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In the Area
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Jln Raya Puncak, KM 83. Cibereum, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Main Facilities
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This accommodation offers:
Outdoor pool
Children play area
Children pool
Swimming pool
Laundry service
Restaurant
Garden
Wheelchair accessible
AC
Disabled access friendly
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Available Room Types in The Rizen Hotel
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around The Rizen Hotel
Jln Raya Puncak, KM 83. Cibereum, Cisarua, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Discover More About The Rizen Hotel
note: hotel was previously named The Rizen Hotel
Location
Staying at The Rizen Hotel is a good choice when you are visiting Cisarua.
About The Rizen Hotel
For you, travelers who wish to travel comfortably on a budget, The Rizen Hotel is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, The Rizen Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Rizen Hotel .
From business event to corporate gathering, The Rizen Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Rizen Hotel , a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Rizen Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Rizen Hotel is suitable for you who value privacy during your stay.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Rizen Hotel .
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Rizen Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, The Rizen Hotel is the right place to stay.
All facilities in The Rizen Hotel
Swimming Pool
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Things to Do
- Children play area
- Garden
- Outdoor pool
In-room Facilities
- Desk
- Shower
- TV
Hotel Services
- Laundry service
- Tours
- 24-hour Receptionist
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Family-friendly Facilities
- Children pool
Business Facilities
- Meeting facilities
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in The Rizen Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Rizen Hotel | 52 |
Number of floors in The Rizen Hotel | 3 |
Another facilities in The Rizen Hotel | Parking, Coffee shop, 24-hour room service, Restaurant, Breakfast restaurant |
Frequently asked questions about The Rizen Hotel
What is normal check-in & check-out time at The Rizen Hotel ?
The standard check-in time at The Rizen Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Rizen Hotel provide breakfast?
Yes, The Rizen Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Rizen Hotel ?
The Rizen Hotel has a 3.0-star rating.
How many floors does The Rizen Hotel have?
The Rizen Hotel has 3.
How many rooms are available at The Rizen Hotel ?
The Rizen Hotel has 52.
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More Reviews from Other Guests in The Rizen Hotel
Overall Ratings & Reviews The Rizen Hotel
Traveloka (1,434)
7.8
Pleasant
From 1,434 reviews
Provided by travellers on
Cleanliness
7.4
Room Comfort
7.6
Meal
7.6
Location
8.2
Service and Facilites
7.9
People often mention about The Rizen Hotel
All
Accessibility (26)
Staff Friendliness (21)
Ambiance (21)
Bedroom (21)
Bathroom (18)
Distance to City Center (16)
Surroundings (16)
Hotel Area (15)
Room Space (14)
Family Friendly (13)
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Most Recent
Format
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Preferences
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Traveller Reviews The Rizen Hotel
Number of reviews per page
20
40
Customer reviews
F***a
Staycation
8.8
/10
Reviewed 2 week(s) ago
to bring the family comfortably but the swimming pool is small, mineral water and pillows if you ask for additional have to pay and the TV can't be watched because of the signal
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Find this review helpful?
Verified Traveler
8.5
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
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Find this review helpful?
y***a
Leisure
6.7
/10
Reviewed 8 week(s) ago
The staff is friendly, but unfortunately, the cleanliness is very lacking.
For an executive class, the room is dirty. The sheets are not very clean. The floor is dusty.
See original
1 people find it helpful
G
Gustami
Leisure
9.7
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, the rooms are quite good. Roadside access
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Find this review helpful?
K***a
Leisure
6.9
/10
Reviewed 8 week(s) ago
For the strategic location, it is very close to Jl Raya Puncak and there is an Indomaret next to it, but the room facilities and interior are not very comfortable, the AC in the room is leaking so the water is dripping, the walls are also newly painted so it is not very dirty, for breakfast, I don't know if it is empty or if it is too late, but as long as I have tried breakfast at the hotel at 9 o'clock, the food is still there, it doesn't run out. Even though if you look at it from the outside, this hotel is good, so it would be a shame if someone is disappointed with the room
Read More
See original
2 people find it helpful
ME
MUHAMMAD E. P.
9.4
/10
Reviewed 9 week(s) ago
Nice. Really fun. Keep it up.
See original
1 people find it helpful
nur b.
Staycation
9.3
/10
Reviewed 10 week(s) ago
friendly staff, delicious food, lots of variety, cool and comfortable place, the only thing missing is a little buffet under the TV, the sofa is also broken and the bed is a little uncomfortable, the rest is okay
See original
1 people find it helpful
D***p
Staycation
8.4
/10
Reviewed 15 week(s) ago
The location is strategically located on the roadside. The hotel rooms are like a guesthouse. The staff is friendly. The breakfast is decent, but lacks variety. The rooms are air-conditioned.
The downside is that the sheets and blankets have stains on the bed, which looks like they haven't been washed or something. The stains can't be removed.
Read More
See original
1 people find it helpful
G***e
Business
6.7
/10
Reviewed 16 week(s) ago
need more service & maintenance room
Find this review helpful?
M***a
Leisure
9.3
/10
Reviewed 17 week(s) ago
The hotel staff are all friendly. Room 3108 seems to need some repairs. The room lights sometimes work and sometimes don't. When it rains, there's a leak next to the wardrobe. Cleanliness, etc., are okay.
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Find this review helpful?
A***a
Leisure
8.2
/10
Reviewed 18 week(s) ago
friendly staff, strategic location, facilities suitable for families
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1 people find it helpful
DK
Denny K.
Leisure
7.8
/10
Reviewed 20 week(s) ago
Not so bad. I like the view, the hotel was good.
1 people find it helpful
r***o
Staycation
10.0
/10
Reviewed 21 week(s) ago
Close to Taman Safari, friendly staff.
See original
4 people find it helpful
r***a
Staycation
10.0
/10
Reviewed 22 week(s) ago
the hotel is on the side of the highway, easy to find.. the food is delicious and has many variants.
the staff is very friendly..
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Find this review helpful?
D***a
9.7
/10
Reviewed 25 week(s) ago
The place is comfortable, clean, and the staff are friendly. It's just that when checking in, we had to wait a long time until 3 o'clock to get into the room. The rest is okay.
See original
1 people find it helpful
R***a
9.4
/10
Reviewed 25 week(s) ago
Can check in past midnight, comfortable atmosphere. Strategic.
See original
3 people find it helpful
Sugeng P.
9.1
/10
Reviewed 26 week(s) ago
Friendly staff, especially security is very good.
The swimming pool is clean
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1 people find it helpful
J***s
6.2
/10
Reviewed 26 week(s) ago
The bathroom smells, and the pillows are dirty.
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2 people find it helpful
E***y
10.0
/10
Reviewed 28 week(s) ago
Friendly staff, hassle-free check-in process (the important thing is to have personal data on your ID card), kids can swim comfortably, the hotel environment is really nice and refreshing, the view is... the main thing is on the main road, if you want to go to Taman Safari, it's really nice to stay at The Rizen Hotel because it's close and easy to find snacks outside... the price of staying is standard according to the facilities... I will definitely stay here again next time
Read More
See original
Find this review helpful?
Rekson S.
8.4
/10
Reviewed 31 week(s) ago
So far it's been good staying here, only the bathroom water was a bit small when I stayed here. Nice atmosphere and friendly service.
See original
1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Rizen Hotel
Traveloka (1,434)
7.8
Pleasant
From 1,434 reviews
Provided by travellers on
Cleanliness
7.4
Room Comfort
7.6
Meal
7.6
Location
8.2
Service and Facilites
7.9
People often mention about The Rizen Hotel
All
Accessibility (26)
Staff Friendliness (21)
Ambiance (21)
Bedroom (21)
Bathroom (18)
Distance to City Center (16)
Surroundings (16)
Hotel Area (15)
Room Space (14)
Family Friendly (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveller Reviews The Rizen Hotel
Number of reviews per page
20
40
Customer reviews
F***a
Staycation
8.8
/10
Reviewed 2 week(s) ago
to bring the family comfortably but the swimming pool is small, mineral water and pillows if you ask for additional have to pay and the TV can't be watched because of the signal
See original
Find this review helpful?
Verified Traveler
8.5
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly and helpful during the check-in process.
See original
Find this review helpful?
y***a
Leisure
6.7
/10
Reviewed 8 week(s) ago
The staff is friendly, but unfortunately, the cleanliness is very lacking.
For an executive class, the room is dirty. The sheets are not very clean. The floor is dusty.
See original
1 people find it helpful
G
Gustami
Leisure
9.7
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, the rooms are quite good. Roadside access
See original
Find this review helpful?
K***a
Leisure
6.9
/10
Reviewed 8 week(s) ago
For the strategic location, it is very close to Jl Raya Puncak and there is an Indomaret next to it, but the room facilities and interior are not very comfortable, the AC in the room is leaking so the water is dripping, the walls are also newly painted so it is not very dirty, for breakfast, I don't know if it is empty or if it is too late, but as long as I have tried breakfast at the hotel at 9 o'clock, the food is still there, it doesn't run out. Even though if you look at it from the outside, this hotel is good, so it would be a shame if someone is disappointed with the room
Read More
See original
2 people find it helpful
ME
MUHAMMAD E. P.
9.4
/10
Reviewed 9 week(s) ago
Nice. Really fun. Keep it up.
See original
1 people find it helpful
nur b.
Staycation
9.3
/10
Reviewed 10 week(s) ago
friendly staff, delicious food, lots of variety, cool and comfortable place, the only thing missing is a little buffet under the TV, the sofa is also broken and the bed is a little uncomfortable, the rest is okay
See original
1 people find it helpful
D***p
Staycation
8.4
/10
Reviewed 15 week(s) ago
The location is strategically located on the roadside. The hotel rooms are like a guesthouse. The staff is friendly. The breakfast is decent, but lacks variety. The rooms are air-conditioned.
The downside is that the sheets and blankets have stains on the bed, which looks like they haven't been washed or something. The stains can't be removed.
Read More
See original
1 people find it helpful
G***e
Business
6.7
/10
Reviewed 16 week(s) ago
need more service & maintenance room
Find this review helpful?
M***a
Leisure
9.3
/10
Reviewed 17 week(s) ago
The hotel staff are all friendly. Room 3108 seems to need some repairs. The room lights sometimes work and sometimes don't. When it rains, there's a leak next to the wardrobe. Cleanliness, etc., are okay.
See original
Find this review helpful?
A***a
Leisure
8.2
/10
Reviewed 18 week(s) ago
friendly staff, strategic location, facilities suitable for families
See original
1 people find it helpful
DK
Denny K.
Leisure
7.8
/10
Reviewed 20 week(s) ago
Not so bad. I like the view, the hotel was good.
1 people find it helpful
r***o
Staycation
10.0
/10
Reviewed 21 week(s) ago
Close to Taman Safari, friendly staff.
See original
4 people find it helpful
r***a
Staycation
10.0
/10
Reviewed 22 week(s) ago
the hotel is on the side of the highway, easy to find.. the food is delicious and has many variants.
the staff is very friendly..
See original
Find this review helpful?
D***a
9.7
/10
Reviewed 25 week(s) ago
The place is comfortable, clean, and the staff are friendly. It's just that when checking in, we had to wait a long time until 3 o'clock to get into the room. The rest is okay.
See original
1 people find it helpful
R***a
9.4
/10
Reviewed 25 week(s) ago
Can check in past midnight, comfortable atmosphere. Strategic.
See original
3 people find it helpful
Sugeng P.
9.1
/10
Reviewed 26 week(s) ago
Friendly staff, especially security is very good.
The swimming pool is clean
See original
1 people find it helpful
J***s
6.2
/10
Reviewed 26 week(s) ago
The bathroom smells, and the pillows are dirty.
See original
2 people find it helpful
E***y
10.0
/10
Reviewed 28 week(s) ago
Friendly staff, hassle-free check-in process (the important thing is to have personal data on your ID card), kids can swim comfortably, the hotel environment is really nice and refreshing, the view is... the main thing is on the main road, if you want to go to Taman Safari, it's really nice to stay at The Rizen Hotel because it's close and easy to find snacks outside... the price of staying is standard according to the facilities... I will definitely stay here again next time
Read More
See original
Find this review helpful?
Rekson S.
8.4
/10
Reviewed 31 week(s) ago
So far it's been good staying here, only the bathroom water was a bit small when I stayed here. Nice atmosphere and friendly service.
See original
1 people find it helpful
Number of reviews per page
20
40