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The Sakala Resort Bali - All Suites
Resorts
Preferred Partner Plus
8.4
/10
Very Good
1,402 reviews
What Guests Say About Their Stay
Room Space (8)
Hotel Area (8)
Variety (8)
Family Friendly (7)
Fernando E.
10.0
/ 10
My kiddos (5 y.o.) never forget the experience of the kids' activities which have a spacious room, and importantly, Miss Ari always accompanies her for the kids' activities. During check-in, Mr. Evan catered to our family by giving brief information about the room... What a nice welcoming. The hotel provides a shuttle to Shamu Beach (10 minutes distance) because in front of the hotel there is a beach not suitable for kids' activities like Seminyak. There is a Bose sound system which can be connected into a 3.5 mm jack (ask engineering). Definitely will come back for a holiday.
Yarmaniani M. M.
8.5
/ 10
Suasana asri, tenang, nyaman, sesuai harapan untuk sebuah resort bagi kami yang sedang mengikuti kegiatan pelatihan sambil short getaway. Para staf sangat ramah dan menjawab kebutuhan dengan tanggap, variasi dan cita rasa makanan saat breakfast di restoran sesuai harapan (lebih baik lagi jika jam sarapan lebih awal (jam 6) agar lebih fleksibel bagi pengunjung yang kegiatannya diawali di pagi hari sesuai jam kerja). Kolam renang menyenangkan dengan staf-staf yang penuh perhatian. Kamar nyaman, jaringan internet mantap, dan kebersihan terpelihara. Fasilitas pendukung bagi yang membutuhkan tersedia (ada gym, ada private beach, beach club, sepeda, kegiatan-kegiatan menarik juga ditawarkan dengan informasi yang jelas).
Herri
10.0
/ 10
All staff are friendly, the breakfast buffet is exceptional and delicious with a lot of options, the beach club is great, the swimming pool also very big, we enjoyed our stay here
Febe E.
10.0
/ 10
Pertama kali menginap di hotel ini. Kita booked kamar standard room, tapi waktu check in kamar kita di-upgrade ke suite room dan gratis. So happy. Lokasinya dekat dengan water sport. Kalau mau ke pantai, akan diantar dengan shuttle hotel. Everything was great and definitely will come back again. Thanks!
Salman A.
9.7
/ 10
Luar biasa untuk pelayanan-nya sangat baik, kebersihan hotel terjaga, selama 2 hari menginap bersama keluarga sangat puas dan menu breakfast bervariatif, kamar yang luas.
In the Area
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Jalan Pratama No. 95, Tanjung Benoa, Nusa Dua, Badung, Bali, Indonesia, 80363
Main Facilities
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This accommodation offers:
Jet ski
Beach shuttle
Outdoor pool
Waterskiing
Horse riding
Snorkeling
Diving
Banana boat
Early check-in
Late Check-out
Laundry service
Airport transfer
Fitness center
Restaurant
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Top picked by Family with children
Award-Winning Beach Club
+2 more
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Available Room Types in The Sakala Resort Bali - All Suites
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What's around The Sakala Resort Bali - All Suites
Jalan Pratama No. 95, Tanjung Benoa, Nusa Dua, Badung, Bali, Indonesia, 80363
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Discover More About The Sakala Resort Bali - All Suites
The Sakala Resort Bali - All Suites is a top-notch spot for those looking to unwind in style. Nestled in the heart of Nusa Dua, this resort offers a blend of luxury and comfort, perfect for a relaxing getaway.
Room types available at The Sakala Resort Bali - All Suites
The resort boasts a variety of suites to suit every traveller's needs. Choose from the Deluxe Suite, which offers a spacious living area and a private balcony, or the Family Suite, perfect for those travelling with kids. For a touch of luxury, the Pool Suite provides direct access to a private pool. Each suite is designed with modern Balinese decor, ensuring a comfortable and stylish stay. Whether you're after a romantic escape or a family holiday, there's a suite to match your vibe.How to get to The Sakala Resort Bali - All Suites
Getting to the resort is a breeze. It's just a 20-minute drive from Ngurah Rai International Airport. You can grab a taxi or arrange for a private transfer through the resort. If you're feeling adventurous, rent a scooter and enjoy the scenic ride along the coast.Facilities and services at The Sakala Resort Bali - All Suites
The resort offers a range of facilities to keep you entertained. Dive into the infinity pool, work up a sweat at the fitness centre, or indulge in a spa treatment. There's also a kids' club to keep the little ones busy. The friendly staff are always on hand to assist with any requests, ensuring a hassle-free stay.Food and drink available at The Sakala Resort Bali - All Suites
While the resort has its own restaurant serving a mix of local and international dishes, you're also close to some fantastic dining options. Head to the nearby Bali Collection for a variety of restaurants and cafes, or explore the local warungs for an authentic taste of Bali.Accessibility features at The Sakala Resort Bali - All Suites
The resort is committed to providing a comfortable stay for all guests. There are accessible rooms available, equipped with features like grab bars and roll-in showers. Public areas are wheelchair-friendly, and the staff are trained to assist guests with special needs.Pet and service animal policy at The Sakala Resort Bali - All Suites
Pets are not allowed at the resort, but service animals are welcome. Be sure to notify the staff in advance to ensure a smooth check-in process. Ready to experience the best of Bali? Book your stay at The Sakala Resort Bali - All Suites and other fantastic hotels through Traveloka. If you're planning your flights, check out the options to Bali by visiting this link.All facilities in The Sakala Resort Bali - All Suites
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Beach Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Fullboard without drinks
- Fullboard with non-alcoholic drinks
- Gala dinner
- Gluten-free meals
- Halfboard without drinks
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Late riser breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Dietary menu
- Vegetarian meal
Things to Do
- Barbecue
- Beach cabanas
- Beach sun loungers
- Beach towel
- Beach umbrella
- Children play area
- Entertainment for adults
- Entertainment for children
- Fitness center
- Garden
- Health club
- Massage
- Outdoor facilities
- Outdoor pool
- Pool cabanas
- Pool sun loungers
- Private beach
- Private beach nearby
- Solarium
- Spa
- Sun loungers
- Poolside bar
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Early Check-in
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Clothes dryer
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Recreation room
- Rooftop terrace
- Smoking area
- Terrace
Public Facilities
- Parking
- Coffee/tea in lobby
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Minibar
- Separate shower and tub
- Shower
- TV
Transportation
- Airport transfer
- Area shuttle
- Beach shuttle
- Bicycle rental
- Bicycle storage
- Garage
- Bus/truck parking
- Secure parking
- Shopping center shuttle
- Valet parking
Sports and Recreations
- Banana boat
- Beach volleyball
- Diving
- Fitness center
- Horse riding
- Jet ski
- Snorkeling
- Volleyball
- Waterskiing
- Water sport
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Theatre/auditorium
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Kids and Pets
- Babysitting with surcharge
- CRIBS
- Daycare center
- Highchairs
- Supervised childcare
Family-friendly Facilities
- Kids club
- Children pool
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Sakala Resort Bali - All Suites
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Same Credit Card used for booking as a deposit for incidentals (IDR 500,000 per night per room). Please bring the required documents in hard copy.
Upon check-in, you are required to bring If you require Honeymoon or Anniversary set up; you need to present a recent original proof . Please bring the required documents in hard copy.
Upon check-in, you are required to bring Same Credit Card used for booking as a deposit for incidentals (IDR 500,000 per night per room). Please bring the required documents in hard copy.
Upon check-in, you are required to bring If you require Honeymoon or Anniversary set up; you need to present a recent original proof . Please bring the required documents in hard copy.
General Check-in Instructions
You will be required to present a valid government-issued identification at check-in, along with credit card deposit to cover incidentals. Special requests may depend on hotel's availability at check-in and may be subject to an extra fee. Hotel will charge an additional fee for the set up of sofa-bed for an extra person regardless of the age.
Present a Credit Card and provide deposit upon Check-in, is required for incidental charges
Early Check-In (before 3pm) or Late Check-Out (before 12noon) is strictly subject to availability; additional charges (50% of daily rate) and a maximum of 3 hours before or after regular times.
Present a Credit Card and provide deposit upon Check-in, is required for incidental charges
Early Check-In (before 3pm) or Late Check-Out (before 12noon) is strictly subject to availability; additional charges (50% of daily rate) and a maximum of 3 hours before or after regular times.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Sakala Resort Bali - All Suites | 261 |
Number of floors in The Sakala Resort Bali - All Suites | 5 |
Another facilities in The Sakala Resort Bali - All Suites | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked questions about The Sakala Resort Bali - All Suites
What is normal check-in & check-out time at The Sakala Resort Bali - All Suites?
The standard check-in time at The Sakala Resort Bali - All Suites is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Sakala Resort Bali - All Suites provide breakfast?
Yes, The Sakala Resort Bali - All Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Sakala Resort Bali - All Suites?
The Sakala Resort Bali - All Suites has a 5.0-star rating.
How many floors does The Sakala Resort Bali - All Suites have?
The Sakala Resort Bali - All Suites has 5.
How many rooms are available at The Sakala Resort Bali - All Suites?
The Sakala Resort Bali - All Suites has 261.
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More Reviews from Other Guests in The Sakala Resort Bali - All Suites
Overall Ratings & Reviews The Sakala Resort Bali - All Suites
Traveloka (892)
Other sources (510)
8.4
Very Good
From 892 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.3
Location
8.3
Service and Facilites
8.5
People often mention about The Sakala Resort Bali - All Suites
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Room Space (12)
Bedroom (12)
Family Friendly (11)
Surroundings (10)
Ambiance (10)
Bathroom (10)
Variety (10)
Staff Friendliness (9)
Hotel Area (9)
Wifi (8)
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Traveller Reviews The Sakala Resort Bali - All Suites
Number of reviews per page
20
40
Customer reviews
Agustian T.
9.7
/10
Reviewed 1 week(s) ago
💯
Even though we only stayed one night, we felt very comfortable with the atmosphere, facilities, and the warm welcome from the entire staff at The Sakala Resort Bali. The rooms were spacious, clean, and comfortable. The activities for the kids were very adequate, and the pool and beach area were clean. It's hard to describe in long sentences. In short, this hotel was perfect for us. Thank you, The Sakala Resort Bali.
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Accommodation's Reply
24 Oct 2025
Thank you for your warm review, Agustian! We are glad that you and your family felt comfortable and impressed with the atmosphere, facilities, and service from our team, even if it was just for one night. This positive feedback means a lot to us and encourages us to continue providing the best experience to our guests. 🙂🙏🏻 We sincerely hope to welcome you back to The Sakala Resort Bali on your next visit. Best regards, The Sakala Resort Bali Team
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L***a
Staycation
8.8
/10
Reviewed 9 week(s) ago
Super family friendly.. Nice resort. We were 2A 1 kid 9 years old, the room was a large suite with a deluxe price. There is a kids club, you can look after the kids, my son can play PS4, really enjoyed it.. The beach club hotel is just across, the food is delicious and the location is strategic in Tanjung Benoa, right and left you can play watersports. We really enjoyed it. The spa at the hotel is really cool, the therapists are good, the room is comfortable and clean.
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E***a
Leisure
6.3
/10
Reviewed 11 week(s) ago
The room was spacious, the pool and kids’ club were enjoyable, and breakfast had a good variety, though the taste was average.
However, our stay was overshadowed by poor service: a serious leak in the bathroom ceiling on the first night and an unpleasant check-out experience, where we were wrongly charged and treated rudely by a receptionist.
Thankfully, the manager handled the issue professionally, but overall, the negative service experience outweighed the positives.
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1 people find it helpful
OD
Oktovianus D.
Leisure
10.0
/10
Reviewed 11 week(s) ago
The hotel is recommended. It is nearby the beach area and water sport activities. There are 2 pools, a family hotel with friendly staff.
1 people find it helpful
Raditya
Leisure
8.7
/10
Reviewed 56 week(s) ago
The hotel and facilities are good. It's just that the beach is too crowded with boats for water sports activities, and you have to cross the road to get to the road, so the hotel is not directly on the beach.
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6 people find it helpful
Accommodation's Reply
08 Oct 2024
Thank you for your review! 😊 We understand that the beach location may not be entirely up to your expectations. However, we would like to point out that our hotel layout is similar to many other hotels in Bali, including in the Kuta area, where there is a road between the rooms and the beach. However, we do have a great *beach club* where you can relax and enjoy the beach atmosphere. 🏖 Yes, the beach in front of the hotel is busy with water sports activities, which are very popular in this area, but we hope that our facilities can provide a pleasant experience nonetheless. Thank you again, and we look forward to welcoming you back! 🌴.
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T***w
Business
8.4
/10
Reviewed 59 week(s) ago
Overall it was satisfactory. Only the new booked rooms were all available after 19:00, only 1 was available when we arrived at 17:00.
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Accommodation's Reply
20 Sep 2024
Thank you very much for your review and also for your patience! 😊 We are glad to hear that you were generally satisfied with your stay at Sakala Resort. However, we sincerely apologize for the delay in preparing your room reservation. We understand how important your comfort is, and we will do our best to ensure this does not happen again in the future. 🙏. We hope to welcome you back with a more perfect experience on your next visit! 🌟 Thank you again for your understanding and see you again in the future! 😊.
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c***i
Leisure
8.0
/10
Reviewed 65 week(s) ago
Many corners of the bathroom are dirty. Cleaning is not detailed. The coffee machine on the 1st floor is broken. Very unpleasant breakfast. Too many people. Become one with hotel guests. Even though in the advertisement, the villa gets separate breakfast. The types of food are very less varied. And the food available is very ordinary.
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6 people find it helpful
Accommodation's Reply
09 Aug 2024
Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay, particularly regarding the cleanliness of the bathroom. This is certainly not the level of service we would like to have, and we will review with our housekeeping department what happened in your room, as we usually receive a lot of positive feedback regarding cleanliness. We appreciate that you brought to our attention the broken coffee machine; it was not dispensing enough water and needed to be serviced. Regarding breakfast, this is a very high occupancy period, so we encourage guests to consider the traffic flow signs that we have displayed in several areas of the hotel, so that guests know when the quieter times are and can enjoy breakfast more leisurely. Regarding the food variety, please let us know what items you would like to see… as we have a very large selection of Indonesian and Western dishes, and we are constantly adding more items based on constructive feedback from our guests. We understand how important all of these aspects are to our guests, and we will work hard to improve these areas. Please know that we value your feedback and hope that you will give us another chance to show you the true quality of our service. If you decide to return, we will be happy to personally ensure that your stay was wonderful. 🌟.
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D***h
Leisure
10.0
/10
Reviewed 67 week(s) ago
Very comfortable, and the location is very close to watersport. BEST!
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2 people find it helpful
Accommodation's Reply
20 Jul 2024
Thank you very much for your review! 🌟 We are happy to hear that you felt very comfortable during your stay and enjoyed our location close to watersport. BEST! 😊. We look forward to welcoming you back for an even more enjoyable experience! 🌴✨. Warm greetings, The Sakala Resort Bali Team 🌺.
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M***a
Leisure
9.7
/10
Reviewed 68 week(s) ago
The rooms are spacious and comfortable, the food is also delicious.
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Accommodation's Reply
20 Jul 2024
Thank you very much for your review! 🌟 We are very happy to hear that you enjoyed our spacious and comfortable rooms and delicious food. 😊. We hope to welcome you back for an even more enjoyable stay! 🌴✨. Warm greetings, The Sakala Resort Bali Team 🌺.
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Andriyanto
8.8
/10
Reviewed 68 week(s) ago
For dinner on the beach the price must be revised.
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Accommodation's Reply
15 Jul 2024
Warm greetings from Ra Inn Kemang, Thank you very much for taking the time and giving us an assessment and review which means a lot to us. We hope to welcome you to stay again at Ra Inn Kemang. Greetings, Ajeng-Corporate E-Commerce and Revenue Assistant Manager.
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Santi A. S.
6.8
/10
Reviewed 69 week(s) ago
The hotel is quiet, the beach in front of it is not cool, the main thing is to stay here, the rooms are decent even though the hotel is old but very clean, just staying here is very quiet..
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2 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you for taking the time to provide a review. We are sorry to hear that you were dissatisfied with some aspects of your stay at our hotel. We understand that the quiet atmosphere and the beach in front of the hotel do not match your expectations. We strive to provide a comfortable and calm atmosphere for our guests, but we understand that each guest's preferences may be different. We are happy to hear that you found our room clean, even though the hotel is old. Cleanliness is our top priority, and we thank you for your appreciation. Your input is very valuable for us to continue to improve the quality of services and facilities. We hope you will give us another chance in the future to provide a better experience. Warm regards.
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JE
JONI E. P.
Leisure
10.0
/10
Reviewed 69 week(s) ago
Overall, good place for bringing family to this hotel, good breakfast and clean pool, and many activities near from water sport in Benoa. Good.
1 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you very much for your positive review! 😊. We are very happy to hear that you feel comfortable bringing your family to our hotel. Delicious breakfast, clean swimming pool, and various activities around water sports in Benoa are the main attraction. We are happy that you enjoy all the facilities we offer. We hope to welcome you and your family back in the near future for an even more enjoyable experience. Warm regards.
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W***y
Leisure
9.1
/10
Reviewed 69 week(s) ago
The beach club needs renovation, especially the shower and changing room, but the view is quite nice. The suite room with a kitchen is spacious and clean.
2 people find it helpful
Accommodation's Reply
15 Jul 2024
Thanks for your review. The beach club changing rooms are rarely used because our guests usually prefer to change in their own rooms...but we will certainly look if any improvement is required. We thank you for your positive feedback about our suites with kitchenette, spacious and super clean.
DC
Dimas C.
Leisure
6.0
/10
Reviewed 70 week(s) ago
The first and second day the soap was not refilled and the dust was thick, suddenly the block under the shower fell, the AC couldn't be adjusted as needed, the technician left a screwdriver on the bed, plates and cutlery were not provided... Breakfast is ok, lots of variants.
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5 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you for providing a review of your experience. We apologize for the inconvenience you experienced while staying at our hotel. We are very sorry to hear that the soap was not refilled on the first and second days, and there was thick dust in the room. Regarding the barrier under the shower that fell and the AC that could not be adjusted as needed, we apologize for this incident. This is not our standard of service, and we will immediately follow up with the maintenance team to ensure something similar does not happen again. We also apologize that the technician left a screwdriver on the bed and that plates, spoons and forks were not provided. We are happy to hear that you enjoyed our breakfast with the variety provided. We always strive to provide the best experience for our guests, and your feedback is very valuable for improving our services. We hope you will give us the opportunity to improve your impression on your next visit. Don't hesitate to contact us directly if you have anything else to say or if you plan to stay again. Warm regards.
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F***a
Leisure
9.4
/10
Reviewed 70 week(s) ago
Staying with kids, so added an extra bed which turned out to be a sofa bed as big as a queen size bed. Nice. There is a mini kitchen and you can borrow cooking utensils from the hotel. The rooms are spacious, complete with amenities, there is an iron. Unfortunately, you can't adjust the AC temperature because it is programmed in the system.
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Accommodation's Reply
15 Jul 2024
Thank you for your detailed review! 😊. We're glad to hear that you enjoyed your stay and appreciated the spacious rooms, complete facilities and friendly staff. We are happy to know that your extra bed for the children is comfortable and that you found the kitchenette and cooking equipment provided very useful. Regarding the AC system, we apologize for any confusion caused. The AC temperature can actually be adjusted. If you need help with this at any time during your stay, our team is always on hand to ensure your comfort. ❄. Thank you again for your kind words, and we hope to welcome you and your family back soon! Warm regards,
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Fernando E.
Leisure
10.0
/10
Reviewed 71 week(s) ago
My kiddos (5 y.o.) never forget the experience of the kids' activities which have a spacious room, and importantly, Miss Ari always accompanies her for the kids' activities. During check-in, Mr. Evan catered to our family by giving brief information about the room... What a nice welcoming. The hotel provides a shuttle to Shamu Beach (10 minutes distance) because in front of the hotel there is a beach not suitable for kids' activities like Seminyak. There is a Bose sound system which can be connected into a 3.5 mm jack (ask engineering). Definitely will come back for a holiday.
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2 people find it helpful
Accommodation's Reply
01 Jul 2024
Dear Fernando, we are happy to hear that your children had such a good time. As a matter of fact, we are a resort very children-friendly, not only because of our spacious rooms and facilities like the Kids Club...but also because of the friendliness of our staff. In particular Ari, leader of the Kids Club has regularly amazing reviews. Same like Evan from our Front Office team who provides the best welcomes.
Our beach is more suitable for watersports, but for that reason we have the privilege of a secondary swimmable beach at Samuh serviced by our scheduled free shuttle.
Indeed we are one of the few hotels with a in-room proper sound system that can be directly connected into a audio jack or you can use one of the connectors available in our lobby for newer devices without jack.
We look forward to see you back on your next holiday!!
K***y
Leisure
9.7
/10
Reviewed 74 week(s) ago
The first time staying at The Sakala was actually very pleasant. It's just that when checking out the req trolley at 11 am didn't come immediately, called 2x and said it was a waiting list, even though it was seen from the room balcony that the empty trolley was on standby in front of the lobby. Finally, I lifted my own suitcase from the elevator and went up the stairs because I was in a hurry to get to the airport. The check-in process was quite unpleasant, because I was given a twin bed, they said when I booked from Traveloka they didn't req a king bed. After I checked on the app, it turned out there was a req king bed. Eh, the officer said back - well, according to what the lady req so we checked the availability first - as a result, we waited 1.5 hours for check-in in the lobby and when we entered the room, it turned out there were still twin beds that were combined into one, for the middle bed the mattress was not perfectly flat and uncomfortable for small children 🤯 and one more thing, the req ashtray also took a very long time... until I walked alone to find the make up room officer to ask for an ashtray. For the rest, overall it was okay, no problems. There are plans to stay at Sakala again, hopefully it will be better than yesterday.
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1 people find it helpful
Accommodation's Reply
10 Jun 2024
Hello! 🌞. Thank you for sharing your experience staying at The Sakala Resort Bali. We are very happy to hear that overall, you were satisfied with your experience. 😊. We apologize for the inconvenience you experienced during check-out and check-in. We understand how important it is to make this process smooth, especially when you need to get to the airport quickly. We will immediately evaluate the trolley management system so that incidents like this do not happen again. We are also sorry to hear about the problems with king bed requests and long waiting times. We will strive to ensure that our communications are better in the future, and that special requests like this are handled better. Regarding ashtrays, we will also increase the responsiveness of our team. We really appreciate your feedback and will use this information to improve our services. We look forward to welcoming you back and providing even better experiences in the future. Warm regards, The Sakala Resort Bali Team 🌴✨.
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Yarmaniani M. M.
8.5
/10
Reviewed 77 week(s) ago
Suasana asri, tenang, nyaman, sesuai harapan untuk sebuah resort bagi kami yang sedang mengikuti kegiatan pelatihan sambil short getaway. Para staf sangat ramah dan menjawab kebutuhan dengan tanggap, variasi dan cita rasa makanan saat breakfast di restoran sesuai harapan (lebih baik lagi jika jam sarapan lebih awal (jam 6) agar lebih fleksibel bagi pengunjung yang kegiatannya diawali di pagi hari sesuai jam kerja). Kolam renang menyenangkan dengan staf-staf yang penuh perhatian. Kamar nyaman, jaringan internet mantap, dan kebersihan terpelihara. Fasilitas pendukung bagi yang membutuhkan tersedia (ada gym, ada private beach, beach club, sepeda, kegiatan-kegiatan menarik juga ditawarkan dengan informasi yang jelas).
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5 people find it helpful
Accommodation's Reply
20 May 2024
Hello Mrs. Yarmaniani Miliati! Thank you so much for your wonderful review! 🌞 We are very happy to hear that you enjoyed the beautiful, calm and comfortable atmosphere at our resort during your training activities and short holiday. It's great to know that our friendly and responsive staff can meet your needs. 😊. We appreciate your suggestions regarding breakfast times, and we would consider starting earlier to be more flexible for guests who have morning activities. We are happy that you enjoy the variety and taste of our food at breakfast. 🍽. Our pool and attentive staff are also likely to make your experience enjoyable, and we're pleased to hear that our comfortable rooms, great internet connection and maintained cleanliness met your expectations. 🌴. Thank you for mentioning our supporting facilities such as gym, private beach, beach club, bicycles and various interesting activities. We always try to provide clear information for guest comfort. We hope to welcome you back in the future for an even more enjoyable stay! Warm greetings, The Sakala Resort Bali Team 🌺.
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Harri F.
8.5
/10
Reviewed 79 week(s) ago
Kamar luas, kamar mandi bagus, hanya AC kurang dingin. Makanan enak bervariasi.
3 people find it helpful
Accommodation's Reply
05 May 2024
Thank you for sharing your experience staying at The Sakala Resort Bali. We're glad to hear that you enjoyed the spacious rooms and nice bathrooms, as well as the delicious variety of food. We apologize if the AC in your room is not as cool as expected. Our central chiller system is designed to condition the room to a temperature of 21 or 20 degrees Celsius, which is generally the comfort standard. It may be a good idea for us to inspect your room specifically to see if there are any particular issues that need to be addressed. We hope you will give us the opportunity to welcome you back and provide a more perfect experience. Please feel free to contact us directly if you have any special requests or questions for your next visit. Warm regards, The Sakala Resort team 🌴✨.
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J***s
Leisure
10.0
/10
Reviewed 79 week(s) ago
Very good stay at Sakala 👍.
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2 people find it helpful
Accommodation's Reply
05 May 2024
Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at The Sakala Resort Bali. 😊. We hope to welcome you back in the near future for an equally enjoyable experience. If there is anything we can do to help you with your next visit, please don't hesitate to contact us. Warm regards, The Sakala team 👍🌞.
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Overall Ratings & Reviews The Sakala Resort Bali - All Suites
Traveloka (892)
Other sources (510)
8.4
Very Good
From 892 reviews
Provided by travellers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.3
Location
8.3
Service and Facilites
8.5
People often mention about The Sakala Resort Bali - All Suites
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Room Space (12)
Bedroom (12)
Family Friendly (11)
Surroundings (10)
Ambiance (10)
Bathroom (10)
Variety (10)
Staff Friendliness (9)
Hotel Area (9)
Wifi (8)
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Traveller Reviews The Sakala Resort Bali - All Suites
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40
Customer reviews
Agustian T.
9.7
/10
Reviewed 1 week(s) ago
💯
Even though we only stayed one night, we felt very comfortable with the atmosphere, facilities, and the warm welcome from the entire staff at The Sakala Resort Bali. The rooms were spacious, clean, and comfortable. The activities for the kids were very adequate, and the pool and beach area were clean. It's hard to describe in long sentences. In short, this hotel was perfect for us. Thank you, The Sakala Resort Bali.
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Accommodation's Reply
24 Oct 2025
Thank you for your warm review, Agustian! We are glad that you and your family felt comfortable and impressed with the atmosphere, facilities, and service from our team, even if it was just for one night. This positive feedback means a lot to us and encourages us to continue providing the best experience to our guests. 🙂🙏🏻 We sincerely hope to welcome you back to The Sakala Resort Bali on your next visit. Best regards, The Sakala Resort Bali Team
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L***a
Staycation
8.8
/10
Reviewed 9 week(s) ago
Super family friendly.. Nice resort. We were 2A 1 kid 9 years old, the room was a large suite with a deluxe price. There is a kids club, you can look after the kids, my son can play PS4, really enjoyed it.. The beach club hotel is just across, the food is delicious and the location is strategic in Tanjung Benoa, right and left you can play watersports. We really enjoyed it. The spa at the hotel is really cool, the therapists are good, the room is comfortable and clean.
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E***a
Leisure
6.3
/10
Reviewed 11 week(s) ago
The room was spacious, the pool and kids’ club were enjoyable, and breakfast had a good variety, though the taste was average.
However, our stay was overshadowed by poor service: a serious leak in the bathroom ceiling on the first night and an unpleasant check-out experience, where we were wrongly charged and treated rudely by a receptionist.
Thankfully, the manager handled the issue professionally, but overall, the negative service experience outweighed the positives.
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1 people find it helpful
OD
Oktovianus D.
Leisure
10.0
/10
Reviewed 11 week(s) ago
The hotel is recommended. It is nearby the beach area and water sport activities. There are 2 pools, a family hotel with friendly staff.
1 people find it helpful
Raditya
Leisure
8.7
/10
Reviewed 56 week(s) ago
The hotel and facilities are good. It's just that the beach is too crowded with boats for water sports activities, and you have to cross the road to get to the road, so the hotel is not directly on the beach.
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6 people find it helpful
Accommodation's Reply
08 Oct 2024
Thank you for your review! 😊 We understand that the beach location may not be entirely up to your expectations. However, we would like to point out that our hotel layout is similar to many other hotels in Bali, including in the Kuta area, where there is a road between the rooms and the beach. However, we do have a great *beach club* where you can relax and enjoy the beach atmosphere. 🏖 Yes, the beach in front of the hotel is busy with water sports activities, which are very popular in this area, but we hope that our facilities can provide a pleasant experience nonetheless. Thank you again, and we look forward to welcoming you back! 🌴.
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T***w
Business
8.4
/10
Reviewed 59 week(s) ago
Overall it was satisfactory. Only the new booked rooms were all available after 19:00, only 1 was available when we arrived at 17:00.
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Accommodation's Reply
20 Sep 2024
Thank you very much for your review and also for your patience! 😊 We are glad to hear that you were generally satisfied with your stay at Sakala Resort. However, we sincerely apologize for the delay in preparing your room reservation. We understand how important your comfort is, and we will do our best to ensure this does not happen again in the future. 🙏. We hope to welcome you back with a more perfect experience on your next visit! 🌟 Thank you again for your understanding and see you again in the future! 😊.
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c***i
Leisure
8.0
/10
Reviewed 65 week(s) ago
Many corners of the bathroom are dirty. Cleaning is not detailed. The coffee machine on the 1st floor is broken. Very unpleasant breakfast. Too many people. Become one with hotel guests. Even though in the advertisement, the villa gets separate breakfast. The types of food are very less varied. And the food available is very ordinary.
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6 people find it helpful
Accommodation's Reply
09 Aug 2024
Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced during your stay, particularly regarding the cleanliness of the bathroom. This is certainly not the level of service we would like to have, and we will review with our housekeeping department what happened in your room, as we usually receive a lot of positive feedback regarding cleanliness. We appreciate that you brought to our attention the broken coffee machine; it was not dispensing enough water and needed to be serviced. Regarding breakfast, this is a very high occupancy period, so we encourage guests to consider the traffic flow signs that we have displayed in several areas of the hotel, so that guests know when the quieter times are and can enjoy breakfast more leisurely. Regarding the food variety, please let us know what items you would like to see… as we have a very large selection of Indonesian and Western dishes, and we are constantly adding more items based on constructive feedback from our guests. We understand how important all of these aspects are to our guests, and we will work hard to improve these areas. Please know that we value your feedback and hope that you will give us another chance to show you the true quality of our service. If you decide to return, we will be happy to personally ensure that your stay was wonderful. 🌟.
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D***h
Leisure
10.0
/10
Reviewed 67 week(s) ago
Very comfortable, and the location is very close to watersport. BEST!
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2 people find it helpful
Accommodation's Reply
20 Jul 2024
Thank you very much for your review! 🌟 We are happy to hear that you felt very comfortable during your stay and enjoyed our location close to watersport. BEST! 😊. We look forward to welcoming you back for an even more enjoyable experience! 🌴✨. Warm greetings, The Sakala Resort Bali Team 🌺.
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M***a
Leisure
9.7
/10
Reviewed 68 week(s) ago
The rooms are spacious and comfortable, the food is also delicious.
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Accommodation's Reply
20 Jul 2024
Thank you very much for your review! 🌟 We are very happy to hear that you enjoyed our spacious and comfortable rooms and delicious food. 😊. We hope to welcome you back for an even more enjoyable stay! 🌴✨. Warm greetings, The Sakala Resort Bali Team 🌺.
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Andriyanto
8.8
/10
Reviewed 68 week(s) ago
For dinner on the beach the price must be revised.
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Accommodation's Reply
15 Jul 2024
Warm greetings from Ra Inn Kemang, Thank you very much for taking the time and giving us an assessment and review which means a lot to us. We hope to welcome you to stay again at Ra Inn Kemang. Greetings, Ajeng-Corporate E-Commerce and Revenue Assistant Manager.
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Santi A. S.
6.8
/10
Reviewed 69 week(s) ago
The hotel is quiet, the beach in front of it is not cool, the main thing is to stay here, the rooms are decent even though the hotel is old but very clean, just staying here is very quiet..
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2 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you for taking the time to provide a review. We are sorry to hear that you were dissatisfied with some aspects of your stay at our hotel. We understand that the quiet atmosphere and the beach in front of the hotel do not match your expectations. We strive to provide a comfortable and calm atmosphere for our guests, but we understand that each guest's preferences may be different. We are happy to hear that you found our room clean, even though the hotel is old. Cleanliness is our top priority, and we thank you for your appreciation. Your input is very valuable for us to continue to improve the quality of services and facilities. We hope you will give us another chance in the future to provide a better experience. Warm regards.
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JE
JONI E. P.
Leisure
10.0
/10
Reviewed 69 week(s) ago
Overall, good place for bringing family to this hotel, good breakfast and clean pool, and many activities near from water sport in Benoa. Good.
1 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you very much for your positive review! 😊. We are very happy to hear that you feel comfortable bringing your family to our hotel. Delicious breakfast, clean swimming pool, and various activities around water sports in Benoa are the main attraction. We are happy that you enjoy all the facilities we offer. We hope to welcome you and your family back in the near future for an even more enjoyable experience. Warm regards.
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W***y
Leisure
9.1
/10
Reviewed 69 week(s) ago
The beach club needs renovation, especially the shower and changing room, but the view is quite nice. The suite room with a kitchen is spacious and clean.
2 people find it helpful
Accommodation's Reply
15 Jul 2024
Thanks for your review. The beach club changing rooms are rarely used because our guests usually prefer to change in their own rooms...but we will certainly look if any improvement is required. We thank you for your positive feedback about our suites with kitchenette, spacious and super clean.
DC
Dimas C.
Leisure
6.0
/10
Reviewed 70 week(s) ago
The first and second day the soap was not refilled and the dust was thick, suddenly the block under the shower fell, the AC couldn't be adjusted as needed, the technician left a screwdriver on the bed, plates and cutlery were not provided... Breakfast is ok, lots of variants.
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5 people find it helpful
Accommodation's Reply
15 Jul 2024
Thank you for providing a review of your experience. We apologize for the inconvenience you experienced while staying at our hotel. We are very sorry to hear that the soap was not refilled on the first and second days, and there was thick dust in the room. Regarding the barrier under the shower that fell and the AC that could not be adjusted as needed, we apologize for this incident. This is not our standard of service, and we will immediately follow up with the maintenance team to ensure something similar does not happen again. We also apologize that the technician left a screwdriver on the bed and that plates, spoons and forks were not provided. We are happy to hear that you enjoyed our breakfast with the variety provided. We always strive to provide the best experience for our guests, and your feedback is very valuable for improving our services. We hope you will give us the opportunity to improve your impression on your next visit. Don't hesitate to contact us directly if you have anything else to say or if you plan to stay again. Warm regards.
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F***a
Leisure
9.4
/10
Reviewed 70 week(s) ago
Staying with kids, so added an extra bed which turned out to be a sofa bed as big as a queen size bed. Nice. There is a mini kitchen and you can borrow cooking utensils from the hotel. The rooms are spacious, complete with amenities, there is an iron. Unfortunately, you can't adjust the AC temperature because it is programmed in the system.
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Accommodation's Reply
15 Jul 2024
Thank you for your detailed review! 😊. We're glad to hear that you enjoyed your stay and appreciated the spacious rooms, complete facilities and friendly staff. We are happy to know that your extra bed for the children is comfortable and that you found the kitchenette and cooking equipment provided very useful. Regarding the AC system, we apologize for any confusion caused. The AC temperature can actually be adjusted. If you need help with this at any time during your stay, our team is always on hand to ensure your comfort. ❄. Thank you again for your kind words, and we hope to welcome you and your family back soon! Warm regards,
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Fernando E.
Leisure
10.0
/10
Reviewed 71 week(s) ago
My kiddos (5 y.o.) never forget the experience of the kids' activities which have a spacious room, and importantly, Miss Ari always accompanies her for the kids' activities. During check-in, Mr. Evan catered to our family by giving brief information about the room... What a nice welcoming. The hotel provides a shuttle to Shamu Beach (10 minutes distance) because in front of the hotel there is a beach not suitable for kids' activities like Seminyak. There is a Bose sound system which can be connected into a 3.5 mm jack (ask engineering). Definitely will come back for a holiday.
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2 people find it helpful
Accommodation's Reply
01 Jul 2024
Dear Fernando, we are happy to hear that your children had such a good time. As a matter of fact, we are a resort very children-friendly, not only because of our spacious rooms and facilities like the Kids Club...but also because of the friendliness of our staff. In particular Ari, leader of the Kids Club has regularly amazing reviews. Same like Evan from our Front Office team who provides the best welcomes.
Our beach is more suitable for watersports, but for that reason we have the privilege of a secondary swimmable beach at Samuh serviced by our scheduled free shuttle.
Indeed we are one of the few hotels with a in-room proper sound system that can be directly connected into a audio jack or you can use one of the connectors available in our lobby for newer devices without jack.
We look forward to see you back on your next holiday!!
K***y
Leisure
9.7
/10
Reviewed 74 week(s) ago
The first time staying at The Sakala was actually very pleasant. It's just that when checking out the req trolley at 11 am didn't come immediately, called 2x and said it was a waiting list, even though it was seen from the room balcony that the empty trolley was on standby in front of the lobby. Finally, I lifted my own suitcase from the elevator and went up the stairs because I was in a hurry to get to the airport. The check-in process was quite unpleasant, because I was given a twin bed, they said when I booked from Traveloka they didn't req a king bed. After I checked on the app, it turned out there was a req king bed. Eh, the officer said back - well, according to what the lady req so we checked the availability first - as a result, we waited 1.5 hours for check-in in the lobby and when we entered the room, it turned out there were still twin beds that were combined into one, for the middle bed the mattress was not perfectly flat and uncomfortable for small children 🤯 and one more thing, the req ashtray also took a very long time... until I walked alone to find the make up room officer to ask for an ashtray. For the rest, overall it was okay, no problems. There are plans to stay at Sakala again, hopefully it will be better than yesterday.
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1 people find it helpful
Accommodation's Reply
10 Jun 2024
Hello! 🌞. Thank you for sharing your experience staying at The Sakala Resort Bali. We are very happy to hear that overall, you were satisfied with your experience. 😊. We apologize for the inconvenience you experienced during check-out and check-in. We understand how important it is to make this process smooth, especially when you need to get to the airport quickly. We will immediately evaluate the trolley management system so that incidents like this do not happen again. We are also sorry to hear about the problems with king bed requests and long waiting times. We will strive to ensure that our communications are better in the future, and that special requests like this are handled better. Regarding ashtrays, we will also increase the responsiveness of our team. We really appreciate your feedback and will use this information to improve our services. We look forward to welcoming you back and providing even better experiences in the future. Warm regards, The Sakala Resort Bali Team 🌴✨.
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Yarmaniani M. M.
8.5
/10
Reviewed 77 week(s) ago
Suasana asri, tenang, nyaman, sesuai harapan untuk sebuah resort bagi kami yang sedang mengikuti kegiatan pelatihan sambil short getaway. Para staf sangat ramah dan menjawab kebutuhan dengan tanggap, variasi dan cita rasa makanan saat breakfast di restoran sesuai harapan (lebih baik lagi jika jam sarapan lebih awal (jam 6) agar lebih fleksibel bagi pengunjung yang kegiatannya diawali di pagi hari sesuai jam kerja). Kolam renang menyenangkan dengan staf-staf yang penuh perhatian. Kamar nyaman, jaringan internet mantap, dan kebersihan terpelihara. Fasilitas pendukung bagi yang membutuhkan tersedia (ada gym, ada private beach, beach club, sepeda, kegiatan-kegiatan menarik juga ditawarkan dengan informasi yang jelas).
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5 people find it helpful
Accommodation's Reply
20 May 2024
Hello Mrs. Yarmaniani Miliati! Thank you so much for your wonderful review! 🌞 We are very happy to hear that you enjoyed the beautiful, calm and comfortable atmosphere at our resort during your training activities and short holiday. It's great to know that our friendly and responsive staff can meet your needs. 😊. We appreciate your suggestions regarding breakfast times, and we would consider starting earlier to be more flexible for guests who have morning activities. We are happy that you enjoy the variety and taste of our food at breakfast. 🍽. Our pool and attentive staff are also likely to make your experience enjoyable, and we're pleased to hear that our comfortable rooms, great internet connection and maintained cleanliness met your expectations. 🌴. Thank you for mentioning our supporting facilities such as gym, private beach, beach club, bicycles and various interesting activities. We always try to provide clear information for guest comfort. We hope to welcome you back in the future for an even more enjoyable stay! Warm greetings, The Sakala Resort Bali Team 🌺.
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Harri F.
8.5
/10
Reviewed 79 week(s) ago
Kamar luas, kamar mandi bagus, hanya AC kurang dingin. Makanan enak bervariasi.
3 people find it helpful
Accommodation's Reply
05 May 2024
Thank you for sharing your experience staying at The Sakala Resort Bali. We're glad to hear that you enjoyed the spacious rooms and nice bathrooms, as well as the delicious variety of food. We apologize if the AC in your room is not as cool as expected. Our central chiller system is designed to condition the room to a temperature of 21 or 20 degrees Celsius, which is generally the comfort standard. It may be a good idea for us to inspect your room specifically to see if there are any particular issues that need to be addressed. We hope you will give us the opportunity to welcome you back and provide a more perfect experience. Please feel free to contact us directly if you have any special requests or questions for your next visit. Warm regards, The Sakala Resort team 🌴✨.
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J***s
Leisure
10.0
/10
Reviewed 79 week(s) ago
Very good stay at Sakala 👍.
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2 people find it helpful
Accommodation's Reply
05 May 2024
Thank you very much for your positive review! We are very happy to hear that you enjoyed your stay at The Sakala Resort Bali. 😊. We hope to welcome you back in the near future for an equally enjoyable experience. If there is anything we can do to help you with your next visit, please don't hesitate to contact us. Warm regards, The Sakala team 👍🌞.
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