Trembesi Hotel

Hotels
9.1
/10
Exceptional
1,193 reviews

What Guests Say About Their Stay

Ambiance (206)
Bedroom (205)
Room Space (202)
Staff Friendliness (198)
Verified Traveler
10.0
/ 10
So far, everything met my request, got a connecting door, non-smoking room, and high floor as per request. The room was also clean and comfortable, overall a pleasant stay at Trembesi Hotel BSD. Recommended 👍
P***i
10.0
/ 10
Always been a go to for staycation, comfortable room with enough and helpful features. Loved the breakfast. Easy parking, and great hospitality.
Joko A.
10.0
/ 10
Snappy check-in & out, top notch service, worth every penny, will definitely come back with family
J***n
9.7
/ 10
A Surprisingly Excellent Stay This hotel exceeded expectations—a relaxing, well-appointed space that perfectly suited my needs, and at a fantastic price point given its category. The property begins around level 15, offering a seamless check-in experience at the ground floor and breakfast served on level 6. One of its standout features is the view: expansive picture windows paired with the elevated starting level provide breathtaking panoramas of the surrounding area—the ideal way to unwind after a long day. I opted for the breakfast package, which offered a diverse and satisfying spread. From local delicacies to Asian and Western favorites, there was something for everyone. The freshly made omelette was a personal highlight. While the hotel is slightly tucked away—about a two-minute drive off the main roads—I found this to be a plus. Combined with the elevated views, it gives a sense of peaceful seclusion without being far from the action.
R***y
10.0
/ 10
The hotel is strategically located near the main access road and shopping center. The hotel is in very good and elegant condition, the room interior is cool, and the supporting facilities are quite complete. The food is quite complete and on average tastes delicious.
In the Area
See Map
Jl.Pahlawan seribu - CBD Lot Kavling VII.A - BSD, Serpong, Tangerang Selatan, Banten, Indonesia, 15311

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Strategically nestled in the core of the vibrant satellite city of BSD City, Tangerang, Trembesi Hotel has the potential to capitalise on the burgeoning growth of the city. The property is developed in parallel to the main street giving it prominent view of its location. It is surrounded by a wide range of facilities such as banks, hospitals and various government facilities. Not to mention, convenient lifestyle destinations including restaurants, shopping malls and business districts are accessible within minutes from Trembesi Hotel.
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What's around Trembesi Hotel

Jl.Pahlawan seribu - CBD Lot Kavling VII.A - BSD, Serpong, Tangerang Selatan, Banten, Indonesia, 15311
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Lobby Trembesi Hotel
Lobby 2 Trembesi Hotel

Discover More About Trembesi Hotel

Strategically nestled in the core of the vibrant satellite city of BSD City, Tangerang, Trembesi Hotel has the potential to capitalise on the burgeoning growth of the city. The property is developed in parallel to the main street giving it prominent view of its location. It is surrounded by a wide range of facilities such as banks, hospitals and various government facilities. Not to mention, convenient lifestyle destinations including restaurants, shopping malls and business districts are accessible within minutes from Trembesi Hotel.

Trembesi Hotel is also conveniently accessible by two toll roads that leads to Jakarta CBD within 40 minutes, whilst Indonesia’s main gateway Soekarno-Hatta International airport is only 30 minutes away. BSD City transportation infrastructure also incorporates dedicated train station and BSD feeder bus line that link to other major cities in Indonesia.

Combining the comfort of close proximity to the various facilities within the precinct and simplicity of access, further enhances the built-up environment of Trembesi Hotel.

All facilities in Trembesi Hotel

Swimming Pool Trembesi Hotel
Swimming Pool
Fitness Center Trembesi Hotel
Fitness Center
Functional Hall Trembesi Hotel
Functional Hall
Lobby Trembesi Hotel
Lobby
Accommodation Services Trembesi Hotel
Accommodation Services

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Separate shower and tub
  • Shower

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast

Business Facilities

  • Conference room
  • Meeting facilities
  • PRINTER
  • Projector
  • Theatre/auditorium

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Things to Do

  • Fitness center
  • Indoor pool
  • Massage
  • Spa

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Bicycle storage
  • Secure parking

Nearby Facilities

  • ATM/Banking
  • Supermarket

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Trembesi Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Trembesi Hotel
252
Number of floors in Trembesi Hotel
30
Another facilities in Trembesi Hotel
Cable TV, Hairdryer, In-room safe, Kitchenette, Microwave

Frequently asked questions about Trembesi Hotel

What are available facilities at Trembesi Hotel?
There are top facilites at Trembesi Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Trembesi Hotel?
The standard check-in time at Trembesi Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Trembesi Hotel provide breakfast?
Yes, Trembesi Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Trembesi Hotel?
Trembesi Hotel has a 4.0-star rating.
How many floors does Trembesi Hotel have?
Trembesi Hotel has 30.
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Trembesi Hotel reviews and ratings

Overall Ratings & Reviews Trembesi Hotel

Traveloka (1,176)
Other sources (17)
9.2
Exceptional
From 1,176 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.3

Service and Facilites

9.1

People often mention about Trembesi Hotel
All
Ambiance (182)
Bedroom (169)
Room Space (168)
Bathroom (159)
Staff Friendliness (158)
Hotel Area (152)
Taste (148)
Family Friendly (144)
Accessibility (141)
Variety (138)
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Most Recent
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Traveller Reviews Trembesi Hotel

Number of reviews per page
20
40
Customer reviews
Annisa F.
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 day(s) ago
Took very long time for food to serve. Not recommended. But the room is good.
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room is so spacious & has really good view. Environmentally conscious especially with the bathroom amenities. Nice facilities as well.
2 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear M***a, Warmest greetings from Trembesi Hotel. Thank you for taking the time to share your lovely experience. We are delighted to know that how you enjoyed your stay. It is also great to know that you appreciated our service and facility. We do hope to welcome you back in your next staycation. Looking forward to see you at the soonest time. Sincerely,
E***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very satisfied with my staycation here
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Accommodation's Reply
02 Dec 2025
Dear E*hyang, Warmest regards, Trembesi Hotel Thank you for reviewing Trembesi Hotel and for taking the time to share your experience. We are pleased to know that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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Firman O. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
good... spacious, recommended for a staycation
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Accommodation's Reply
02 Dec 2025
Dear Mr. O.S., Warmest regards from Trembesi Hotel. Thank you for reviewing Trembesi Hotel and for taking the time to share your experience. We are proud to hear that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The service from check-in to checkout was excellent.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Warmest regards, Trembesi Hotel Thank you for your rating and for taking the time to share your experience. We are proud to know that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A strategically located hotel in BSD City. The rooms are clean and fragrant, the staff is friendly, and the food is delicious. The rooms have stunning panoramic windows, offering a city view right from the bed. You'll definitely feel at home and want to stay here again. 😘
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for your wonderful review. We are so glad that you enjoyed your stay at Hotel Trembesi and that you enjoyed the service we provided. Your comfort throughout your holiday is important to us and our team is delighted to know that they helped make your day extra special. (Please include staff name in your review) Thank you for choosing Hotel Trembesi as the best choice for your family stay and we look forward to welcoming you back in the future. Best regards, Hotel Trembesi Management
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Nadya K. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
When I stayed here, there were a lot of events going on in the ballroom and outside, so it was uncomfortable because it was very crowded. There were only 3 elevators to serve from the lowest floor to the highest. I didn't have time to try the swimming pool because it was very crowded, it was a shame because the invisible pool would be really nice if it wasn't that crowded. The breakfast food was also completely empty even though it was still 9 am. The check-out process was also very long, I wanted a quiet staycation but it ended up being stressful. Oh yeah, if you want to add an access card, you have to deposit 50 thousand and it can only be paid in cash!
Read More
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Accommodation's Reply
02 Dec 2025
Dear Ms. Nadia K.R., Thank you very much for your wonderful review. Thank you for reviewing Trembesi Hotel. We understand your complaint and apologize for the inconvenience you experienced regarding the use of elevators and full breakfast during breakfast time. Heavy traffic can sometimes cause elevators to take longer. Therefore, we take great care in coordinating with the relevant team to optimize the use of elevators more efficiently and take serious action to improve our services. Thank you again for your very valuable feedback. We hope to provide you with a better experience when you return. Best regards, Trembesi Hotel Management
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N***g
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 week(s) ago
Amenities are incomplete, only toothbrush and toothpaste are available, nothing else is available, access via barcode scanning is not available, phone calls via room access have not been answered/voice since Room 2009…
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Accommodation's Reply
02 Dec 2025
Dear Mr. N*g, Warm regards from Trembesi Hotel. Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced regarding your room amenities and our service in meeting your needs. This is an area that we take very seriously and will be addressed and improved immediately to ensure that guests can easily contact Trembesi Hotel in the future. We sincerely hope to welcome you back and provide you with an even better experience. Best regards, Trembesi Hotel Management
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R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Nice hotel, I hope the breakfast can improve
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear R***i, Please accept our sincere apologies for the inconvenience experienced during your stay, that we were not able to provide sufficient service. This is not the level of standard we provide to our guests at Trembesi. Also we are very sorry you are highlight of our cuisine especially. We are assured that your feedback has been discussed with the relevant department and colleagues as your comment is taken very seriously. The necessary corrective actions are discussed and implemented to avoid any future recurrence. We strive to improve our offering through these comments and we appreciate you to take a time to express your most valuable feedback. I do hope that we will receive another opportunity to reassure you of our commitment to our service excellency. Regards, Trembesi Hotel Management
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Beautiful view makes the stay impressive
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2 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Mr. F*a, Warmest regards, Trembesi Hotel Thank you for your positive review of Trembesi Hotel and for taking the time to share your experience. We are proud to hear that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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m***s
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
The room it was amazing, highly recommended in the high floor. But, do not expect to much about the breakfast. Just so-so.
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Accommodation's Reply
02 Dec 2025
Dear M***s, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on your breakfast experience during your stay with Trembesi Hotel. This become serious attention reassure for next improvement. We strive to provide excellent service, and your feedback helps us improve. We also appreciate your thoughts on the food and will work on enhancing our offerings. We hope to have the opportunity to serve you better in the future. Sincerely, Trembesi Hotel Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
So far, everything met my request, got a connecting door, non-smoking room, and high floor as per request. The room was also clean and comfortable, overall a pleasant stay at Trembesi Hotel BSD. Recommended 👍
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Guest, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilitiesl. We’re also happy that our staff made you feel welcome. We hope to welcome you again soon for another wonderful stay. Sincerely, Trembesi Hotel Management
Fillani S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff and delicious food, and strategic location.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Mr. Philani, Trembesi Hotel, Thank you for rating Trembesi Hotel and for taking the time to share your experience. We are proud to know that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Great.. Thank you.. Stay overnight again another time
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Accommodation's Reply
02 Dec 2025
Dear Sir/Madam, Warmest regards from Trembesi Hotel. Thank you for rating Trembesi Hotel and for taking the time to share your experience. We are pleased to know that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and hope to serve you again soon. Best regards, Trembesi Hotel Management
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The rooms are comfortable and clean. The hotel staff is also friendly and very helpful when we forget something.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Mr. S*n, Warmest regards, Trembesi Hotel Thank you for rating Trembesi Hotel and for taking the time to share your experience. We are proud to hear that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good service and got fruits
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Accommodation's Reply
02 Dec 2025
Dear Mr. H*n, Warmest regards, Trembesi Hotel Thank you for rating Trembesi Hotel and for taking the time to share your experience. We are proud to hear that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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R***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Overall had a wonderful stay during a short weekend with family. Very recommended!
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Accommodation's Reply
02 Dec 2025
Dear R***r, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilities. We’re also happy that our staff made you feel welcome. We hope to welcome you again soon for another wonderful stay. Sincerely, Trembesi Hotel Management
T***l
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
First time staying at Trembesi, would definitely come back.
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Accommodation's Reply
02 Dec 2025
Dear T***I Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilities. We’re also happy that our staff made you feel welcome. We hope to welcome you again soon for another wonderful stay. Sincerely, Trembesi Hotel Management
Dodi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
the food did not have alot varieties. but they were yummy.
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Accommodation's Reply
02 Dec 2025
Dear Dodi, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on your breakfast experience during your stay with Trembesi Hotel . We strive to provide excellent service, and your feedback helps us improve. We also appreciate your thoughts on the food and will work on enhancing our offerings. We hope to have the opportunity to serve you better in the future. Sincerely, Trembesi Hotel Management
D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The staff is very nice especially from the security, front desk and house keeping. Some rooms need a little bit maintainance like the bathroom.
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Accommodation's Reply
02 Dec 2025
Dear D***n, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our staff. We’re also happy that our staff made you feel welcome. You also highlighting our bathroom and we are strive improve better facility with maintenance. We hope to welcome you again soon for another wonderful stay. Regards, Trembesi Hotel Management
Number of reviews per page
20
40

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Exterior 4 Trembesi Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Trembesi Hotel

Traveloka (1,176)
Other sources (17)
9.2
Exceptional
From 1,176 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

9.3

Service and Facilites

9.1

People often mention about Trembesi Hotel
All
Ambiance (182)
Bedroom (169)
Room Space (168)
Bathroom (159)
Staff Friendliness (158)
Hotel Area (152)
Taste (148)
Family Friendly (144)
Accessibility (141)
Variety (138)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Trembesi Hotel

Number of reviews per page
20
40
Customer reviews
Annisa F.
icon-origin-TRAVELOKA
8.9
/10
Reviewed 5 day(s) ago
Took very long time for food to serve. Not recommended. But the room is good.
Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The room is so spacious & has really good view. Environmentally conscious especially with the bathroom amenities. Nice facilities as well.
2 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear M***a, Warmest greetings from Trembesi Hotel. Thank you for taking the time to share your lovely experience. We are delighted to know that how you enjoyed your stay. It is also great to know that you appreciated our service and facility. We do hope to welcome you back in your next staycation. Looking forward to see you at the soonest time. Sincerely,
E***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very satisfied with my staycation here
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Accommodation's Reply
02 Dec 2025
Dear E*hyang, Warmest regards, Trembesi Hotel Thank you for reviewing Trembesi Hotel and for taking the time to share your experience. We are pleased to know that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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Profile Picture
Firman O. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
good... spacious, recommended for a staycation
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Accommodation's Reply
02 Dec 2025
Dear Mr. O.S., Warmest regards from Trembesi Hotel. Thank you for reviewing Trembesi Hotel and for taking the time to share your experience. We are proud to hear that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The service from check-in to checkout was excellent.
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Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Warmest regards, Trembesi Hotel Thank you for your rating and for taking the time to share your experience. We are proud to know that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A strategically located hotel in BSD City. The rooms are clean and fragrant, the staff is friendly, and the food is delicious. The rooms have stunning panoramic windows, offering a city view right from the bed. You'll definitely feel at home and want to stay here again. 😘
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for your wonderful review. We are so glad that you enjoyed your stay at Hotel Trembesi and that you enjoyed the service we provided. Your comfort throughout your holiday is important to us and our team is delighted to know that they helped make your day extra special. (Please include staff name in your review) Thank you for choosing Hotel Trembesi as the best choice for your family stay and we look forward to welcoming you back in the future. Best regards, Hotel Trembesi Management
Translated by Google Icon
See original
Nadya K. R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 5 week(s) ago
When I stayed here, there were a lot of events going on in the ballroom and outside, so it was uncomfortable because it was very crowded. There were only 3 elevators to serve from the lowest floor to the highest. I didn't have time to try the swimming pool because it was very crowded, it was a shame because the invisible pool would be really nice if it wasn't that crowded. The breakfast food was also completely empty even though it was still 9 am. The check-out process was also very long, I wanted a quiet staycation but it ended up being stressful. Oh yeah, if you want to add an access card, you have to deposit 50 thousand and it can only be paid in cash!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Ms. Nadia K.R., Thank you very much for your wonderful review. Thank you for reviewing Trembesi Hotel. We understand your complaint and apologize for the inconvenience you experienced regarding the use of elevators and full breakfast during breakfast time. Heavy traffic can sometimes cause elevators to take longer. Therefore, we take great care in coordinating with the relevant team to optimize the use of elevators more efficiently and take serious action to improve our services. Thank you again for your very valuable feedback. We hope to provide you with a better experience when you return. Best regards, Trembesi Hotel Management
Translated by Google Icon
See original
N***g
icon-origin-TRAVELOKA
8.0
/10
Reviewed 5 week(s) ago
Amenities are incomplete, only toothbrush and toothpaste are available, nothing else is available, access via barcode scanning is not available, phone calls via room access have not been answered/voice since Room 2009…
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Dec 2025
Dear Mr. N*g, Warm regards from Trembesi Hotel. Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced regarding your room amenities and our service in meeting your needs. This is an area that we take very seriously and will be addressed and improved immediately to ensure that guests can easily contact Trembesi Hotel in the future. We sincerely hope to welcome you back and provide you with an even better experience. Best regards, Trembesi Hotel Management
Translated by Google Icon
See original
R***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Nice hotel, I hope the breakfast can improve
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear R***i, Please accept our sincere apologies for the inconvenience experienced during your stay, that we were not able to provide sufficient service. This is not the level of standard we provide to our guests at Trembesi. Also we are very sorry you are highlight of our cuisine especially. We are assured that your feedback has been discussed with the relevant department and colleagues as your comment is taken very seriously. The necessary corrective actions are discussed and implemented to avoid any future recurrence. We strive to improve our offering through these comments and we appreciate you to take a time to express your most valuable feedback. I do hope that we will receive another opportunity to reassure you of our commitment to our service excellency. Regards, Trembesi Hotel Management
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Beautiful view makes the stay impressive
Translated by Google Icon
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2 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Mr. F*a, Warmest regards, Trembesi Hotel Thank you for your positive review of Trembesi Hotel and for taking the time to share your experience. We are proud to hear that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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m***s
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
The room it was amazing, highly recommended in the high floor. But, do not expect to much about the breakfast. Just so-so.
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Accommodation's Reply
02 Dec 2025
Dear M***s, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on your breakfast experience during your stay with Trembesi Hotel. This become serious attention reassure for next improvement. We strive to provide excellent service, and your feedback helps us improve. We also appreciate your thoughts on the food and will work on enhancing our offerings. We hope to have the opportunity to serve you better in the future. Sincerely, Trembesi Hotel Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
So far, everything met my request, got a connecting door, non-smoking room, and high floor as per request. The room was also clean and comfortable, overall a pleasant stay at Trembesi Hotel BSD. Recommended 👍
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Accommodation's Reply
02 Dec 2025
Dear Guest, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilitiesl. We’re also happy that our staff made you feel welcome. We hope to welcome you again soon for another wonderful stay. Sincerely, Trembesi Hotel Management
Fillani S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff and delicious food, and strategic location.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Mr. Philani, Trembesi Hotel, Thank you for rating Trembesi Hotel and for taking the time to share your experience. We are proud to know that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
Great.. Thank you.. Stay overnight again another time
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Accommodation's Reply
02 Dec 2025
Dear Sir/Madam, Warmest regards from Trembesi Hotel. Thank you for rating Trembesi Hotel and for taking the time to share your experience. We are pleased to know that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and hope to serve you again soon. Best regards, Trembesi Hotel Management
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S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The rooms are comfortable and clean. The hotel staff is also friendly and very helpful when we forget something.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Mr. S*n, Warmest regards, Trembesi Hotel Thank you for rating Trembesi Hotel and for taking the time to share your experience. We are proud to hear that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good service and got fruits
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Accommodation's Reply
02 Dec 2025
Dear Mr. H*n, Warmest regards, Trembesi Hotel Thank you for rating Trembesi Hotel and for taking the time to share your experience. We are proud to hear that you were satisfied with our hotel's facilities and atmosphere. We appreciate your compliments and we hope to serve you again soon. Best regards, Trembesi Hotel Management
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R***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Overall had a wonderful stay during a short weekend with family. Very recommended!
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Accommodation's Reply
02 Dec 2025
Dear R***r, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilities. We’re also happy that our staff made you feel welcome. We hope to welcome you again soon for another wonderful stay. Sincerely, Trembesi Hotel Management
T***l
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
First time staying at Trembesi, would definitely come back.
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Accommodation's Reply
02 Dec 2025
Dear T***I Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our room and facilities. We’re also happy that our staff made you feel welcome. We hope to welcome you again soon for another wonderful stay. Sincerely, Trembesi Hotel Management
Dodi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
the food did not have alot varieties. but they were yummy.
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Accommodation's Reply
02 Dec 2025
Dear Dodi, Thank you for taking the time to write us this review. We are grateful that you choose to stay with us during your time in Trembesi Hotel. We apologize for any discomfort issue on your breakfast experience during your stay with Trembesi Hotel . We strive to provide excellent service, and your feedback helps us improve. We also appreciate your thoughts on the food and will work on enhancing our offerings. We hope to have the opportunity to serve you better in the future. Sincerely, Trembesi Hotel Management
D***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The staff is very nice especially from the security, front desk and house keeping. Some rooms need a little bit maintainance like the bathroom.
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Accommodation's Reply
02 Dec 2025
Dear D***n, Thank you for your positive feedback. We’re glad to hear that you enjoyed your stay at Trembesi Hotel. It’s great to know you appreciated our staff. We’re also happy that our staff made you feel welcome. You also highlighting our bathroom and we are strive improve better facility with maintenance. We hope to welcome you again soon for another wonderful stay. Regards, Trembesi Hotel Management
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