Castello di Ugento

Hotels
9.4
/10
Exceptional
12 reviews

What Guests Say About Their Stay

Alanna
10.0
/ 10
The atmosphere of the castle was absolutely beautiful. You’re in an ancient castle yet everything is so pristine and high tech. The rooms are luxurious, the bed is so comfortable, and everything is clean and well kept. It’s cozy, quant, magnificent, and grand all at the same time. The service was fantastic. We would WhatsApp Mirko or whoever was at the front desk whenever we needed anything. They were always so accommodating and on point with their recommendations. They make everything very easy by making reservations and mapping out cities for you. We would definitely love to go back. Highly recommend!
Jessica
10.0
/ 10
AMAZING! One of the most memorable experiences we have ever had! The staff is absolutely incredible, the castle is breathtakingly beautiful! I can’t stress how much we did not want to leave! We will be back
In the Area
See Map
13 Via Castello, Province of Lecce, Apulia, Italy, 73059

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Castello di Ugento is located in area / city Province of Lecce. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Castello di Ugento

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13 Via Castello, Province of Lecce, Apulia, Italy, 73059
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Discover More About Castello di Ugento

Location


Castello di Ugento is located in area / city Province of Lecce.

About Castello di Ugento

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Castello di Ugento exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Castello di Ugento.

All facilities in Castello di Ugento

Others Castello di Ugento
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Wine tasting room
  • Beach umbrella
  • Picnic area
  • Garden
  • Beach towel

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Reception hall
  • Rooftop terrace
  • Parking

Transportation

  • Area shuttle
  • Valet parking

Business Facilities

  • Meeting facilities
  • Business center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Castello di Ugento

Important Note
  • Airport shuttle fee: EUR 120.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 May, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • A tax is imposed by the city: From 1 June - 30 September, EUR 2.80 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Castello di Ugento
8
Another facilities in Castello di Ugento
Newspaper in lobby, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked questions about Castello di Ugento

What are available facilities at Castello di Ugento?
There are top facilites at Castello di Ugento such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Castello di Ugento?
The standard check-in time at Castello di Ugento is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Castello di Ugento provide breakfast?
Yes, Castello di Ugento provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Castello di Ugento

9.4
Exceptional
From 12 reviews
Cleanliness

8.8

Room Comfort

9.6

Service and Facilites

9.4

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Traveller Reviews Castello di Ugento

Number of reviews per page
20
40
Top reviews
richard
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

No hot water on check in at 630pm so we were told to go out to dinner and had to shower at 10pm on return. No apology. Supposed “upgrade” was into disability room which we were not informed about. Toilet very high so feet off the ground, shower positioned awkwardly in corner, glass door hard to close. Bathroom door jammed on tile floors and very hard and noisy to close (woke us at night when used). No bathroom window and no extraction fan. Bathroom had a sealed external door with glass covered by sheer curtain which let in light from courtyard lights on all night. Bed mattress hard, pillows thick hard and lumpy (unusable). Bottom sheet short and exposed mattress protector. Aircond not controllable in room, had to ask reception each time. Toilet paper, tea bags and cotton balls not replaced at service, had to request toilet paper. Staff made no apology or offer to change room so after 36hrs we checked out, at which stage they offered an upgrade on the room but refused to refund our unused night (we had prepaid three nights). Buffet breakfast ordinary and extra charge for omelette. Overall a big letdown for an expensive and supposedly top end hotel.
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Liz
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Beautiful hotel, room and staff.
Alanna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The atmosphere of the castle was absolutely beautiful. You’re in an ancient castle yet everything is so pristine and high tech. The rooms are luxurious, the bed is so comfortable, and everything is clean and well kept. It’s cozy, quant, magnificent, and grand all at the same time. The service was fantastic. We would WhatsApp Mirko or whoever was at the front desk whenever we needed anything. They were always so accommodating and on point with their recommendations. They make everything very easy by making reservations and mapping out cities for you. We would definitely love to go back. Highly recommend!
Read More
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

AMAZING! One of the most memorable experiences we have ever had! The staff is absolutely incredible, the castle is breathtakingly beautiful! I can’t stress how much we did not want to leave! We will be back
Trudi
10.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Peaceful Friendly Helpful Clean Warm Really nice!
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Others 4 Castello di Ugento

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