What do past guests say about Hotel Alcyone?

Traveloka users who have stayed at Hotel Alcyone have praised its Location, Cleanliness, Service and Facilites.

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Hotel Alcyone

Name: Hotel Alcyone
Address: San Marco - Calle Dei Fabbri 4712, Venice, Metropolitan City of Venice, Veneto, Italy, 30124, San Marco - Calle Dei Fabbri 4712, Veneto, 30124, Italy
Rating: 7

Hotels

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7.0

/10

Pleasant

396 reviews

What Guests Say About Their Stay

Wendy

10.0

/ 10

The only thing we found was the front desk staff are only there until 5/5:30. I believe they are accessible but not there to get information. Not a big deal as we were only there 1 night so the room was perfect for our needs.

maria

10.0

/ 10

Recently stay here. It’s great location near everything by the San Marcos castle. The room was clean and the staff was very professional. The properly is out date it but I think that’s just Venice style

Tamyra

10.0

/ 10

Hotel Alcyone was an amazing place to stay. Very clean with great amenities and the most courteous and helpful staff. We hope to have another chance to visit and stay here in the future.

In the Area

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San Marco - Calle Dei Fabbri 4712, Venice, Metropolitan City of Venice, Veneto, Italy, 30124

Main Facilities

Luggage storage

Multilingual staff

24-hour Receptionist

Hotel Alcyone is a hotel is located at Venice. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Alcyone

San Marco - Calle Dei Fabbri 4712, Venice, Metropolitan City of Venice, Veneto, Italy, 30124

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Discover More About Hotel Alcyone

General
Near Rialto Bridge

Location
With a stay at Hotel Alcyone, you'll be centrally located in Venice, steps from Grand Canal and 3 minutes by foot from St. Mark's Square. This hotel is 0.2 mi (0.3 km) from Rialto Bridge and 0.2 mi (0.4 km) from St. Mark's Basilica.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Palazzo Contarini del Bovolo - 0.2 km / 0.1 mi
Grand Canal - 0.2 km / 0.1 mi
St. Mark's Square - 0.2 km / 0.1 mi
Rialto Bridge - 0.3 km / 0.2 mi
St Mark's Campanile - 0.3 km / 0.2 mi
St. Mark's Basilica - 0.4 km / 0.2 mi
Teatro La Fenice - 0.4 km / 0.2 mi
Calle Larga XXII Marzo - 0.5 km / 0.3 mi
Teatro Malibran - 0.5 km / 0.3 mi
Doge's Palace - 0.5 km / 0.3 mi
Campo Santo Stefano - 0.5 km / 0.3 mi
Marco Polo's Home - 0.5 km / 0.3 mi
Bacino San Marco - 0.6 km / 0.4 mi
Rialto Market - 0.6 km / 0.4 mi
Santa Maria del Giglio - 0.6 km / 0.4 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Dining
Quench your thirst with your favorite drink at the bar/lounge.

Rooms
Stay in one of 21 guestrooms featuring flat-screen televisions. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel Alcyone

Common Space

Lobby

Accommodation Services

Exterior

Bedroom

Connectivity

Free WiFi

Public Facilities

Smoke-free area
Safety deposit box

Hotel Services

Luggage storage
Multilingual staff
24-hour Receptionist

Accommodation Policy & General Information in Hotel Alcyone

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Pets

Service Animals Allowed

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:30 - to 11:00
Available rooms at Hotel Alcyone	21
Number of floors in Hotel Alcyone	3
Another facilities in Hotel Alcyone	Free WiFi, Smoke-free area, Safety deposit box, Luggage storage, Multilingual staff

Frequently asked questions about Hotel Alcyone

What is normal check-in & check-out time at Hotel Alcyone?

The standard check-in time at Hotel Alcyone is starting from From 14:30 while the latest check-out time is at Before 11:00

What is the star rating of Hotel Alcyone?

Hotel Alcyone has a 3.0-star rating.

How many floors does Hotel Alcyone have?

Hotel Alcyone has 3.

How many rooms are available at Hotel Alcyone?

Hotel Alcyone has 21.

Does Hotel Alcyone have parking?

Yes, Hotel Alcyone does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

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Hotel Alcyone reviews and ratings

Overall Ratings & Reviews Hotel Alcyone

Other sources (396)

7.0

Pleasant

From 396 reviews

Cleanliness

7.6

Room Comfort

6.8

Location

9.0

Service and Facilites

7.6

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Traveller Reviews Hotel Alcyone

Number of reviews per page

Top reviews

Wendy

with Friends

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Gwendolyn

with Friends

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Very clean. Very helpful staff. The breakfast was very expansive

Jacquelyn

with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The location was perfect. Breakfast was really good with a nice variety of food. The AC in the room wasn’t that great, but it was in the 60s, so we didn’t really need it. The staff was very helpful, and even carried our luggage up the stairs. There’s no elevator, so if you can’t do stairs this hotel isn’t for you.

giovanni

Friends and family Family

4.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

After 5 pm there is not reception and it’s very stressfull to get there and entry because you need a code so yo would have to wait they sent the code, it doesn’t have elevator, its so expensive for the Quality of the service, and breakfast so normal

maria

with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Alejandro

with Partner

4.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

When arrived to room bathroom was not clean...

Ana Lis

with Partner

2.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Great location, but disappointing breakfast service The hotel’s location is excellent and perfect for exploring the city. The room, as is common in Venice, is old-fashioned but well maintained and clean. Overall, the cleanliness was good. Please note there is no elevator and you need to climb three flights of stairs. This was not a problem for us as we are in good physical condition, but it may not be suitable for everyone. Breakfast had a great variety and everything was very tasty. Unfortunately, the attitude of the lady in charge of breakfast was very disappointing. Breakfast starts at 7:00 a.m., and although we normally don’t go that early, we had a flight and needed to. When we politely asked if we could have breakfast because of our flight, she responded with a bad attitude. When we asked for coffee, she placed the plate and spoon down very roughly, almost slamming them on the table, and gave us unfriendly looks. Her behavior made us feel uncomfortable and unwelcome. It’s a shame, because the hotel has many positive aspects, but this experience negatively affected our stay.

Lauren

4.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Not my favorite!

Laura

Friends and family with Friends

8.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

When we arrived we were greeted by the desk clerk Kate who was very welcoming, informative and efficient. First impression- When we saw our room, we were disappointed that our room and bathroom were so tiny; there was a musty odour and the shower stall had quite a bit of mould. However, the bedding and towels were clean and the bathroom was clean. The bed was very comfortable and it was so quiet. A fabulous breakfast is included complete with freshly baked pastries. The location is really convenient. This is a great place to stay!

Jennifer

Leisure

8.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Older rooms/building Can't beat location!

Callum

Leisure with Partner

2.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

The hotel was disgusting, the room was so dusty and musty and full of mould on the walls and in the bathroom. The toilet seat did stay up, there was broken shelves in the shower and exposed wiring in the bedroom (to name a few issues).

JAMES

6.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

Staff was friendly, breakfast was ok. Room was incredibly cramped for 1 person. No response from maintenance to fix lights in room though I asked twice. Venice is expensive but in this case I got what I paid for. Wonderful Italian restaurants to the left of the hotel

Alexandra

Leisure with Partner

2.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

The staff at the front desk were friendly and efficient, and the location is very convenient, but that was where the positive aspects ended. It was not clear upon booking that there is no elevator at this hotel, and only one narrow winding staircase to get up to our room. The condition of the room, the bed, and the bathroom were all very poor. They are old and not well maintained. For example, when you try to unplug a charging cord, the entire electrical outlet falls out of the wall. The bathroom is right beside the bed, and is so small that my 6’6” husband could not fit inside. It’s about the same size as an airplane bathroom with a narrow shower stall attached. Then, although it appeared to be a double bed, it was two twin beds pushed together, and we suspect that the mattress my husband slept on was infested with bugs, as he woke up with itchy, swollen red insect bites all over his body. It has now been 2 days since our stay, and he is still covered with them. Additionally, the room smells mouldy, and turning on the air conditioner does bot cool the room, but rather makes it smell worse and feel more humid. The convenient location is not worth the drawbacks of this hotel. I would definitely not recommend it to anyone.

Theodore

8.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Clean room and comfortable bed. Location is great and the staff was very nice and extremely helpful. Highly recommend!

Gloria

with Partner

10.0

/10

Reviewed 59 week(s) ago

Hotels.com verified review

Great location very friendly helpful staff, breakfast buffet was excellent

maxime

Leisure with Partner

10.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Good

Tamyra

Friends and family Family

10.0

/10

Reviewed 64 week(s) ago

Hotels.com verified review

Hotel Alcyone was an amazing place to stay. Very clean with great amenities and the most courteous and helpful staff. We hope to have another chance to visit and stay here in the future.

Melina

Business and Leisure with Partner

10.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

What a fabulous Hotel. Staff, service we’re all helpful, warm and amazing. I will definitely stay at Hotel Alcoyne again and would highly recommend.

Henry

10.0

/10

Reviewed 68 week(s) ago

Hotels.com verified review

Loved this hotel. Clean comfortable room. Spotless bathroom. Great breakfast included. Friendly helpful staff. Perfect location.

Tahrir

Leisure

2.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

This is the worst hotel i have ever tried in my life!!

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