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Hotel Ciao
Hotels
7.8
/10
Pleasant
123 reviews
What Guests Say About Their Stay
Anthony
10.0
/ 10
Room was great and the staff was very welcoming and friendly. Wish I could have stayed more than one night!
William
10.0
/ 10
The hotel is in a great location, just a short walk from the Roma Termini station which was very convenient when arriving from the airport and getting around via the metro or bus. There also were a number of restaurants and a supermarket close by. The front desk was courteous and helpful from check in and out to explaining places of interest and how to get around. I was able to check in early as there was a room available in the morning. My room was a classic single room in the annex building which was a block away. It was clean, comfortable, modern, and a good size given the location. The room was also cleaned daily which was fantastic. Thanks to the staff for accommodating my early check out so my luggage could be left in the room (reception was closed at the time) to be picked up in the afternoon at reception. This was an excellent stay!
Pauline
10.0
/ 10
Clean room beds made everyday nice bonus.
Easy and convenient to attractions and shopping. Great experience. Staff was wonderful.
In the Area
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Via Marsala 96B, Rome, Metropolitan City of Rome, Lazio, Italy, 185
Main Facilities
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WiFi
Elevator
Available Room Types in Hotel Ciao
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What's around Hotel Ciao
Via Marsala 96B, Rome, Metropolitan City of Rome, Lazio, Italy, 185
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Discover More About Hotel Ciao
Location
Hotel Ciao is a hotel is located at Rome.
About Hotel Ciao
Hotel Ciao is the right choice for you who are looking for affordable accommodation in Rome.
Hotel Ciao is a wise choice for travelers visiting Rome.
All facilities in Hotel Ciao

Others
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
- Tours
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel Ciao
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: EUR 15 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a first aid kit
The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 21:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 21:00 - to 10:00 |
Available rooms at Hotel Ciao | 15 |
Number of floors in Hotel Ciao | 3 |
Another facilities in Hotel Ciao | Luggage storage, Multilingual staff, Front desk, Tours, Concierge |
Frequently asked questions about Hotel Ciao
What are available facilities at Hotel Ciao?
There are top facilites at Hotel Ciao such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciao?
The standard check-in time at Hotel Ciao is starting from 14:00 - 21:00 while the latest check-out time is at Before 10:00
What is the star rating of Hotel Ciao?
Hotel Ciao has a 1.0-star rating.
How many floors does Hotel Ciao have?
Hotel Ciao has 3.
How many rooms are available at Hotel Ciao?
Hotel Ciao has 15.
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Hotel Ciao reviews and ratings
Overall Ratings & Reviews Hotel Ciao
Traveloka (2)
Other sources (121)
7.8
Pleasant
From 121 reviews
Cleanliness
8.4
Room Comfort
7.2
Location
7.6
Service and Facilites
8.2
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Traveller Reviews Hotel Ciao
Number of reviews per page
20
40
Top reviews
Anthony
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was great and the staff was very welcoming and friendly. Wish I could have stayed more than one night!
Jeremiah
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was wonderful stay at Hotel Ciao., If I’m in Rome again I will definitely stay here.
William
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel is in a great location, just a short walk from the Roma Termini station which was very convenient when arriving from the airport and getting around via the metro or bus. There also were a number of restaurants and a supermarket close by. The front desk was courteous and helpful from check in and out to explaining places of interest and how to get around. I was able to check in early as there was a room available in the morning. My room was a classic single room in the annex building which was a block away. It was clean, comfortable, modern, and a good size given the location. The room was also cleaned daily which was fantastic. Thanks to the staff for accommodating my early check out so my luggage could be left in the room (reception was closed at the time) to be picked up in the afternoon at reception. This was an excellent stay!
Read More
Denice
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great place to stay!
Pauline
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Clean room beds made everyday nice bonus.
Easy and convenient to attractions and shopping. Great experience. Staff was wonderful.
Tiffany
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The staff is so friendly and amazing. The room was always clean. We really loved the coffee/hot chocolate machine in the office.
Marilyn
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The hotel staff were very friendly! I had lots of questions--they helped me with each one!
Gerald
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Plenty of dining and shopping options. Termini train station across the street. Hotel staff members Ruby and Trojan were excellent in providing information as well as vouchers for croissants and coffee in nearby breakfast venues. Would definitely stay there again.
yanell
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Pictures of the property aren’t real
I was very disappointed
ALFONSO
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Excellent customer service: Trojan provided friendly and knowledgeable customer service.
Illeen
Leisure with Friends
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
DO NOT STAY AT THIS HOTEL!!! The most uncomfortable beds that can e er imagine. They are toddler size and only a sheet for bedding. You have to climb three flights of stairs to get to registration desk only to get to an office with no air conditioning. Then were taken to another building with no elevator. We were given 4 keys to get into the building and into out room. Do yourself a favor, do not stay at this hotel.
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Ian
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Hotel near main station, great for buses and metro. Staff very friendly and helpful, would stay here again.
Seanna
10.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
This hotel was right next termini station. Rooms were immaculate every day.
stephen
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
close to train station.places to eat nearby.
Ngok Kong
6.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
As a Singaporean, first time to check in to this type of hotel. Anyway the room is clean and good enough for rest and sleep.
Hotel is very near to the main train station and subways, so I think this is the main reason to book this hotel.
And the whole area has plenty of this type of hotel - very plain with no other amenities or luxury.
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David
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Good
Stephen
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Quiet air conditioning. Close to good grocery store. Close to main train station and subway. Very froendly
Laura
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
This hotel is in a great location to explore Rome. Surrounded by great little bars & restaurants & termini is straight across the road. The room was lovely, comfortable bed & en suite, what more could you ask for. So peaceful during the night as well. The host & hostess were amazing & so helpful, couldnt do enough for you & a mine of Information! Wouldnt hesitate to recommend this little spot.
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Verified traveler
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
I have stayed 3 nights in an anex building. The room was nice with simple furnishings, clean towels every day and complimentary coffee and tea bags. I also had a small refrigerator in my room. The only small issue - the mattress was a little too hard for me, but that's just my preference.
Julian
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Great stay and staff
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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