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Hotel City
Hotels
8.8
/10
Very Good
94 reviews
What Guests Say About Their Stay
Barbara
10.0
/ 10
Great Stay with Excellent Staff and Clean Facilities
I had a very positive experience at this hotel. It’s just a five-minute walk to the train station, making it super convenient for getting around. The area outside felt safe and well-maintained, which added to the overall comfort of the stay.
The hotel itself was very clean, and the bathroom had excellent water pressure in the shower—a small detail that made a big difference. The towels were high-quality, and the air conditioning was impressively cold, which was much appreciated during the warm weather.
The beds were on the smaller side—even smaller than standard twin beds—and not the most comfortable, but still fine for a short stay. One of the highlights was the staff, who were friendly, helpful, and accommodating. They even stored our bags for the day after checkout, which was a huge help.
Overall, I’d definitely recommend this hotel for its cleanliness, convenience, and outstanding service. A great choice for travelers looking for a solid and safe place to stay.
Verified traveler
10.0
/ 10
Room was clean, condition good, location excellent; staff nice, friendly, patient and helpful.
After we already left Florence, we found out that my wife lost a pair of diamond earrings that were very important to her in the room. We called the hotel. The staff searched for them in the room and found them, and made arrangements for us to get the earrings back. If allowed in this rating system, I'd give Hotel City 20/10.
Susan
10.0
/ 10
Friendly and helpful front desk staff, and great location for exploring the city
In the Area
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Via Sant'Antonino 18, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123
Main Facilities
Read More
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Hotel City
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What's around Hotel City
Via Sant'Antonino 18, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123
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Discover More About Hotel City
Location
Staying at Hotel City is a good choice when you are visiting Florence.
About Hotel City
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel City.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel City is the right place to stay.
All facilities in Hotel City
Others
General
- Parking (surcharge)
- Parking
- Reception hall
- Lockers
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Tours
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Wine tasting room
- Winery tours
Food and Drinks
- Breakfast
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
In-room Facilities
- TV
Business Facilities
- Computer station
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Hotel City
Important Note
- Fee for continental breakfast: approximately EUR 14 for adults and EUR 10 for children
- Covered valet parking fee: EUR 35 per day
- Covered extended parking fee: EUR 35 per day
- Crib (infant bed) fee: EUR 5.0 per day
- Rollaway bed fee: EUR 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel City | 20 |
Another facilities in Hotel City | Parking (surcharge), Reception hall, Lockers, Others, Smoke-free area |
Frequently asked questions about Hotel City
What are available facilities at Hotel City?
There are top facilites at Hotel City such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel City?
The standard check-in time at Hotel City is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Hotel City provide breakfast?
Yes, Hotel City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel City?
Hotel City has a 3.0-star rating.
How many rooms are available at Hotel City?
Hotel City has 20.
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More Reviews from Other Guests in Hotel City
Overall Ratings & Reviews Hotel City
Other sources (94)
8.8
Very Good
From 94 reviews
Cleanliness
9.4
Room Comfort
8.2
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Hotel City
Number of reviews per page
20
40
Top reviews
Albert
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Close to sites. Very friendly and helpful staff.
Hatem
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great staff but hotel sucks. In dire need for renovation. Very very noisy outside at night, thank God for soundproof windows.
Carrie
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The front desk staff were kind, but the bed and pillows were rock hard, the shower drain didn't work and so the shower was overflowing, there was hair on the floor and on my bed from someone other than me (!! Gross!!) and it was really Hot because the AC was barely functional.
LEONCIO
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Hotel is centrally located close to main attractions.
Room was little small for three people and service was average as the day of the departure the elevation was stuck and need to carry the big luggage downstairs.
Great service to get a taxi.
Biljana
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was great.
Enas
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was perfect but the only problem we faced was the air conditioning isn’t as cold as we’d like but the location is perfect the staff is perfect.
PHILIPPE
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Bien situe tres proche du duomo mais hotel tres vieillot
Climatisation poussive
Bruyant
Receptionniste tres aimable
Parking a proximite payant 40€/j
Pas de petit dejeuner
Menage de la chambre sommaire
Luis
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
(4.5/5) Overall, this hotel was very nice! The staff was very friendly and nice. The only issue I had was that in before booking, the details and information of the hotel said there was Air Conditioning. There was no fan or Air conditioning in the rooms. There is only air conditioning in the lobby. That was my only complaint.
Robert
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good location. The listing said it included breakfast but when we arrived we were told that the breakfast was unavailable due to renovations to the dining room.
Barbara
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great Stay with Excellent Staff and Clean Facilities
I had a very positive experience at this hotel. It’s just a five-minute walk to the train station, making it super convenient for getting around. The area outside felt safe and well-maintained, which added to the overall comfort of the stay.
The hotel itself was very clean, and the bathroom had excellent water pressure in the shower—a small detail that made a big difference. The towels were high-quality, and the air conditioning was impressively cold, which was much appreciated during the warm weather.
The beds were on the smaller side—even smaller than standard twin beds—and not the most comfortable, but still fine for a short stay. One of the highlights was the staff, who were friendly, helpful, and accommodating. They even stored our bags for the day after checkout, which was a huge help.
Overall, I’d definitely recommend this hotel for its cleanliness, convenience, and outstanding service. A great choice for travelers looking for a solid and safe place to stay.
Read More
michael
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
staff was great, a/c wasn't. it was hot in Florence and the a/c did not keep up, the room was spartan, you can do better close by.
Sheila
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff is kind, helpful and efficient
Verified traveler
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room was clean, condition good, location excellent; staff nice, friendly, patient and helpful.
After we already left Florence, we found out that my wife lost a pair of diamond earrings that were very important to her in the room. We called the hotel. The staff searched for them in the room and found them, and made arrangements for us to get the earrings back. If allowed in this rating system, I'd give Hotel City 20/10.
Read More
Caroline
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Welcoming and helpful staff.
Dursun
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff was super nice but the hotel was smelly, old and very outdated. The room was small.
Ganesh
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
good location walking distance from all important sites
Susan
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Friendly and helpful front desk staff, and great location for exploring the city
Adriana
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The stay was very nice and the staff are so friendly and helpful. The only thing lacking is A/C or at least a ceiling fan. The hotel is clean and the room and bathroom was very spacious and updated.
Shaiful
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Bathroom was not in the room
Sara
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location, beautiful room, and the front desk has someone attending 24 hours per day. They were always very friendly and helpful! We loved it.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel City
Other sources (94)
8.8
Very Good
From 94 reviews
Cleanliness
9.4
Room Comfort
8.2
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Hotel City
Number of reviews per page
20
40
Top reviews
Albert
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Close to sites. Very friendly and helpful staff.
Hatem
Leisure Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great staff but hotel sucks. In dire need for renovation. Very very noisy outside at night, thank God for soundproof windows.
Carrie
Leisure Family
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The front desk staff were kind, but the bed and pillows were rock hard, the shower drain didn't work and so the shower was overflowing, there was hair on the floor and on my bed from someone other than me (!! Gross!!) and it was really Hot because the AC was barely functional.
LEONCIO
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Hotel is centrally located close to main attractions.
Room was little small for three people and service was average as the day of the departure the elevation was stuck and need to carry the big luggage downstairs.
Great service to get a taxi.
Biljana
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was great.
Enas
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was perfect but the only problem we faced was the air conditioning isn’t as cold as we’d like but the location is perfect the staff is perfect.
PHILIPPE
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Bien situe tres proche du duomo mais hotel tres vieillot
Climatisation poussive
Bruyant
Receptionniste tres aimable
Parking a proximite payant 40€/j
Pas de petit dejeuner
Menage de la chambre sommaire
Luis
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
(4.5/5) Overall, this hotel was very nice! The staff was very friendly and nice. The only issue I had was that in before booking, the details and information of the hotel said there was Air Conditioning. There was no fan or Air conditioning in the rooms. There is only air conditioning in the lobby. That was my only complaint.
Robert
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good location. The listing said it included breakfast but when we arrived we were told that the breakfast was unavailable due to renovations to the dining room.
Barbara
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great Stay with Excellent Staff and Clean Facilities
I had a very positive experience at this hotel. It’s just a five-minute walk to the train station, making it super convenient for getting around. The area outside felt safe and well-maintained, which added to the overall comfort of the stay.
The hotel itself was very clean, and the bathroom had excellent water pressure in the shower—a small detail that made a big difference. The towels were high-quality, and the air conditioning was impressively cold, which was much appreciated during the warm weather.
The beds were on the smaller side—even smaller than standard twin beds—and not the most comfortable, but still fine for a short stay. One of the highlights was the staff, who were friendly, helpful, and accommodating. They even stored our bags for the day after checkout, which was a huge help.
Overall, I’d definitely recommend this hotel for its cleanliness, convenience, and outstanding service. A great choice for travelers looking for a solid and safe place to stay.
Read More
michael
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
staff was great, a/c wasn't. it was hot in Florence and the a/c did not keep up, the room was spartan, you can do better close by.
Sheila
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff is kind, helpful and efficient
Verified traveler
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Room was clean, condition good, location excellent; staff nice, friendly, patient and helpful.
After we already left Florence, we found out that my wife lost a pair of diamond earrings that were very important to her in the room. We called the hotel. The staff searched for them in the room and found them, and made arrangements for us to get the earrings back. If allowed in this rating system, I'd give Hotel City 20/10.
Read More
Caroline
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Welcoming and helpful staff.
Dursun
Leisure with Children
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff was super nice but the hotel was smelly, old and very outdated. The room was small.
Ganesh
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
good location walking distance from all important sites
Susan
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Friendly and helpful front desk staff, and great location for exploring the city
Adriana
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The stay was very nice and the staff are so friendly and helpful. The only thing lacking is A/C or at least a ceiling fan. The hotel is clean and the room and bathroom was very spacious and updated.
Shaiful
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Bathroom was not in the room
Sara
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great location, beautiful room, and the front desk has someone attending 24 hours per day. They were always very friendly and helpful! We loved it.
Number of reviews per page
20
40