Hotel Cyrano

Good

The staff were very gracious and helpful. The accommodations were fine

Very quick check in, clean and comfortable beds. Breakfast was great! Lives underground parking as it was raining and we din’t get wet. Found a great pizza place for dinner. We highly recommend the hotel and Pizzium pizzas. Best pizza and not pricey. It’s a 15 min drive from this hotel.

Excellent reception staff - with good knowledge on the area.

Super friendly

We stayed here for 2 nights for our trip to Milan. The train station was a short walk from the hotel, easy to find, and only about a 20-minute ride to Cadorna station. The breakfast was plentiful and good and the rooms comfortable. The only problem was the same as we have had in many other European hotels: it's impossible to shower without getting water all over the floor! We would stay there again.

Staff was amazing, good breakfast. But no internet in the rooms ( coverage issues not a quality internet issues), dirty elevator, housekeeper smoked on the emergency exit area with door open and all smoke was winded inside the building. But front desk and breakfast crew were fenomenal and kind.

Our stay at this property was pleasant. It’s an older building, as are lots of hotels in Italy, but our bathroom was updated and modern. The staff were friendly. The train station is within 10 minutes walking and it’s from 30-45 minutes by train to Milan. Around 4 or 5 in the morning, I could smell fresh bread baking! I’m not sure if the smell was coming from the hotel’s kitchen or a nearby bakery, but it was an amazing aroma!

The air conditioning in the room is too loud and does not cool the space effectively. Additionally, the room lacks adequate storage for luggage and does not include a desk or surface suitable for placing a laptop. The photos provided do not accurately reflect the actual conditions of the room. On a positive note, the bathroom and overall cleanliness are satisfactory. The breakfast was good, which is the main reason I rated the stay 2 stars instead of 1.

Perfect place, the staff are top class, the hotel is clean. Would happily stay there every time I come

close to train station. rooms were comfortable , breakfast was excellent. walking distance to many restaurants

Excellent services but requires to check and makes sure the shower floor draining working good.

It’s difficult to fault this hotel. It’s located within an easy walk from the train station and to the centre of town. Saronno is a lovely, quiet town. Breakfast was excellent with very good service and espresso coffee. I found the mattress to be a little hard, but otherwise a very comfortable stay.

Good location. Easy access to train. Free parking, Nice breakfast. Easy access to restaurants. Pillows and towels need replacing. As does the hallway carpet.

Defenetly not a 4 star. Maybe 2. Very loud due to construction downstairs and night club. Was up till 4 am on Saturday night. Do not recommend

Clean room and overall facilities. Easy to get to a train station to get to Milan. Good breakfast and very helpful staff.

Great little boutique style hotel with touch of class belying its cost. Tasty continental breakfast with plenty of delicious cakes and pastries. Free barista coffees also available. Only 5 mins from train station.

Hotel Cyrano exceeded my expectations. The staff was absolutely wonderful ❤️ extremely helpful the train station is not far from there at all. I am forever grateful to Moreno who did an outstanding job by answering every question I had to making me a sandwich one night one day that I arrived late due to a train delay and had no dinner. Moreno, assisted me by suggesting/recommending forms of transportation back to the airport and he went out of his way in helping with the arrangements. Every hotel should have staff like Cyrano Hotel and every hotel should have a Moreno. OUTSTANDING CUSTOMER SERVICE. The breakfast was a great and the ladies who assisted in the breakfast area were also very kind every morning, welcoming guests with a friendly smile. Hands up to the owners and managers who hire great quality people like the ones who work in this hotel. It is staff like Hotel Cyrano that want to make you come back and stay here. I will miss the friendly staff every morning and every evening upon my arrivals.

Nice people in the local area, frequented the karaoke bar around the corner too. Would easily go back

The hotel was attempting to do business fraud to me. I booked a triple room which can sleep 3 persons, I shared the room with my mom, total two persons, the front desk is trying to charge me additional person because my mom stays with me, I argued with them thaty room is triple room can stay three persons, so there is nothing wrong my mom stays with me. The front desk guy said he would call police, I told him go ahead call police, I am not afraid, and I will see how police decide. I am Asian American, he thought I came from some Asian poor country and would afraid of his threaten. Not recommended. Very bad experience.