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Hotel Diana
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9.0
Exceptional
248 reviews
What Guests Say About Their Stay
Jason
10.0
/ 10
Really great hotel in the heart of Lucca! The staff were incredibly friendly, welcoming, and always happy to help, providing impeccable customer service throughout our stay. The room was clean and comfortable, and the location was perfect for exploring the city. I would highly recommend this hotel and would happily stay here again! ⭐⭐⭐⭐⭐
Alexandre
10.0
/ 10
La chambre était bien et fonctionnelle. La localisation et l’accès au stationnement à l’intérieur des murailles est un grand avantage
See translation
Kin Bing
10.0
/ 10
Excellent staff. Within short walking distance to the Cathedral, museum and archaeological site and church for opera recital. Wonderful breakfast.
In the Area
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Via della Dogana 9, Lucca, Tuscany, Italy, 55100
Main Facilities
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Parking
WiFi
What's around Hotel Diana
Via della Dogana 9, Lucca, Tuscany, Italy, 55100
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Location
Hotel Diana is a hotel is located at Lucca.
About Hotel Diana
From business event to corporate gathering, Hotel Diana provides complete services and facilities that you and your colleagues need.
Not all hotel allow guests with pets, but Hotel Diana welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
Hotel Diana is the smartest choice for you who are looking for affordable accommodation with outstanding service.
Hotel Diana is a hotel with great comfort and excellent service according to most hotel's guests.
Hotel Diana is a wise choice for travelers visiting Lucca.
All facilities in Hotel Diana
Fitness Center
Lobby
Exterior
Bedroom
Others
Things to Do
- Romantic proposal packages
- Beach umbrella
- Beach sun loungers
Transportation
- Limited parking
- Bicycle rental
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
General
- Parking
Accessibilty
- Disabled access friendly
Public Facilities
- Parking
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Luggage storage
- Express check-out
- Multilingual staff
- Concierge
Business Facilities
- Computer station
Nearby Facilities
- Laundry
- Hair salon
Accommodation Policy & General Information in Hotel Diana
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- Tax ID - 01910090461
- This property accepts credit cards, debit cards, mobile payments, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
Pets
Limited Number Of Pets In Room
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General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 20:00 - to 10:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Diana | 9 |
Number of floors in Hotel Diana | 1 |
Another facilities in Hotel Diana | Romantic proposal packages, Beach umbrella, Beach sun loungers, Limited parking, Bicycle rental |
Frequently asked questions about Hotel Diana
What are available facilities at Hotel Diana?
There are top facilites at Hotel Diana such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diana?
The standard check-in time at Hotel Diana is starting from 15:00 - 20:00 while the latest check-out time is at Before 10:30
Does Hotel Diana provide breakfast?
Yes, Hotel Diana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Diana?
Hotel Diana has a 2.0-star rating.
How many floors does Hotel Diana have?
Hotel Diana has 1.
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Hotel Diana reviews and ratings
Overall Ratings & Reviews Hotel Diana
Other sources (248)
9.0
Exceptional
From 248 reviews
Cleanliness
9.4
Room Comfort
8.6
Location
9.8
Service and Facilites
9.2
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Traveller Reviews Hotel Diana
Number of reviews per page
20
40
Top reviews
Jason
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Really great hotel in the heart of Lucca! The staff were incredibly friendly, welcoming, and always happy to help, providing impeccable customer service throughout our stay. The room was clean and comfortable, and the location was perfect for exploring the city. I would highly recommend this hotel and would happily stay here again! ⭐⭐⭐⭐⭐
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Alexandre
with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
La chambre était bien et fonctionnelle. La localisation et l’accès au stationnement à l’intérieur des murailles est un grand avantage
Kin Bing
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent staff. Within short walking distance to the Cathedral, museum and archaeological site and church for opera recital. Wonderful breakfast.
Cheri
with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This was my 3rd stay at Hotel Diana. I love it so much. The location is quieter than the more touristy areas and yet so close to everything you need. Cafes, restaurants, a self-serve laundromat, and landmarks are just minutes away.
The staff are so nice. Fabrizio even remembered me from last year when I was on another Camino. What a treat to be remembered!!
The breakfast which you can include for a modest fee, is worth it. I absolutely love the location and my room is always comfortable. It’s very clean and I appreciate the mid-day tidy of my room. Just around the corner, you can find opera on certain nights of the week. It really is convenient. It’s about a 10 minute walk from the train station and super easy to find. I can’t say enough lovely things about Hotel Diana.
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VICTORIA
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Really loved this hotel. It seems unfair that places like this only get 2 stars due to amenities etc - the character and what's on offer should count for a lot more. Staff were so helpful - even going with my husband to park the car in the local cathedral car park. We were unable to check in as arrived early but I was able to sit in a small seated area in reception doing a bit of work - there was orange juice, water and snacks freely available - it was lovely. Large room with plenty of space and storage, comfortable big bed and it was nice and cool even without the aircon on. Hotel felt full of character - really enjoyed our stay there.
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Cheri
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This is my favorite hotel in Lucca. The staff are very nice and the breakfast (you can add it to your stay), is excellent. They’ll make you a cappuccino! The location is lovely because it’s quiet yet so close to restaurants, Piazza San Michele and the wall (for walking). Absolutely adore this hotel.
Timothy
with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Highly recommend! Staff were amazing and friendly. They went out their way to accomodate us. Breakfast was delicious with an assortment to choose from. Loved the juicer to make fresh orange juice!
Richard
with Partner
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Very nice little hotel in a great location. Wonderful staff.
Eleanor
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.
Debra
Leisure with Friends
10.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!
Emily
6.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Room was very basic and on ground floor so quite loud. Pillows and mattress not comfortable. But very affordable, clean and the staff are wonderful.
Diana
Leisure Family
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
The entire staff was exceedingly friendly and accommodating.
The room was classy and comfortable.
The breakfast buffet was amazing and the refreshments offered at check-in was a welcome treat.
Nhuhien
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Lovely city and wonderful hotel. Love it here
Terry
Leisure
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.
Alexander
with Partner
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
Hotel Diana was an amazing find right in the center of Lucca very near the piazza for Lucca Summer Festival. The room we had was recently renovated and very spacious and well designed. The bathroom had one of the nicest and largest showers I have ever seen.
Francis
with Partner
10.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Great place to stay inside the walls at Lucca. This is inside of the ZTL parking was not included if you booked through hotels.com. €20 per night. Breakfast cost a little extra but was well worth it.
Sue
Leisure
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Great hotel!!!
Patrick
Friends and Family Family
8.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Very kind and attentive staff at front desk and the breakfast.
Breakfast was continental style, with many options.
Showers are small, but that seems to be the norm in some hotels in Italy
Karen
with Partner
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Highly recommend this hotel! A sweet small boutique hotel on a quiet street. Staff was so welcoming! Fabrizio was kind to listen to me struggle through my little bit of Italian I know. We stayed in the Hotel Diana annex (Rm #40) and it was VERY nice. They go out of their way to make your stay enjoyable. You can't ask for more.
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Tim
Leisure with Partner
10.0
/10
Reviewed 76 week(s) ago
Expedia Group verified review
Lucca is a very charming community. With lots history, shops and restaurants.
the staff and accommodations at hotel Diana made our stay all the better.
We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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