Hotel Moscatello

Property staff is not accomudating and even we paid ad for the visit and our fligh is late aleady inform Property and as we reached there he couldn't open the hotel door even not receiving the call it was really terrible visit

Not much amenities. They didn’t provide ample drinking water. There was no kettle to drink water. I guess Sunday was a holiday so there was no staff in the hotel.

Friendly staff, great location, best gelato right downstairs at Fassi!

Excelente stay, very kind service

The property does not look like the photos provided by the hotel, far from it. The hotel is located in a dirty street inside a not so safe area of Rome. The hotel uses 1 floor of a property that is not in a very good condition. The rooms are small and dingy. On the positive side the staff was very friendly. Upon arrival I could not avoid the feeling of having being duped by the images that I saw in the Expedia website. I blame both the hotel owner for being deceitful and Expedia for not caring to verify that the images posted on their website are real.

This is a great small hotel located in the heart of Rome. Probably less than 20 Minute drive from Colosseum and trevi fountain. Mind you this is a budget hotel so you will be giving up luxuries like a tv with English channels and the room is very small. But if you’re looking for a good clean place to lay your head this is the place for you. Also staff is very friendly and speaks great English.

Basic but clean, comfortable and great/convenient location for a 2 night stay

Surprisingly this place has a high rate. Although Very old place ir was clean. The room did not had a wifi connection. Expedia did not do much, the owner refused to change the room, make a partial refund or just fix the connection. Basically he did not care. It was troublesome for us couple of days there. The next day i spoke with the person at the reception who told me that this is a long standing issue , in that particular room there. And still did not do anything.i wonder why nobody told me in advance about the issue as i would have waited for the room i originally booked. There is no reception after 6pm. The blankets in the rooms were quite old, no duvets and no covers. The lint from that blanket was everywhere. My little one even started coughing at nights because of that lint. I wish i had paid some extra money and had proper response when & if there are issues. Does not worth it. Location is good but so much plenty of other places to stay around.

Vibes, Simple

My stay at this hotel was very good, I can recommend it not only for its good location, but also for its spacious rooms, good treatment by the administration...etc.

Very inconvenient location. Bathroom not clean. Price did no match with the received service

This is a small boutique family run hotel. When we arrived they treated us like family. They helped us decide where to go and how to get there. Thanks to the location, it was easy to get to all of the sites we were interested in and the staff pointed out a few other things to see and do. The only negative of the the hotel was that the coffee machine was geared for Italian taste (espresso) rather than American style coffee. But, when in Rome, do as the Romans do.

Staff really friendly and helpful. Metro station, Supermarket, A walking distance. The place really clean

Owner is a very kind person, good

Check in was easy, the hotel is set inside a beautiful condominium building within walking distance to parks, bars, restaurants and the Historic Center. Staff was extremely friendly, cleaning service was above and beyond! (They mopped under the beds daily!) While they advertise free Wi-Fi, there was no Wi-Fi in the rooms. We had to sit in the reception office to connect to internet. They said it was being fixed the following week but we stayed a week and a half and it was never connected. That aside, I would recommend staying here.

It's a good place to stay cheap. WiFi didn't work at all on any of my devices, which was a bummer. Other than that, it's clean, cheap and located a block away of a subway station. It's also near Roma Termini station, which is also nice. Keep in mind this is not the best looking neighbourhood in the city.

The room had a good view and nice en-suite bathroom. Handy having a built in small fridge too. The only slight drawback was very poor WiFi connectivity. I have advised the owners to invest in another make of WiFi hub.

I booked a room for 3 people for my family and was given a room with one big bed. Not sure of the custom in Rome, but communal sleeping on holiday is not what I anticipated. The location was good-- easy walking distance to most sites. If you get a room facing the street, the tram thunders along just outside your window at regular intervals making it hard to sleep. And, we awoke each morning with several itchy bites.... No idea what type of bug was biting us but the bites were very itchy.

It is 200 meters from the metro station and you can reach many tourist destinations

The room wasn’t as expected . The exhaust wasn’t working and the room was a chamber full of moisture. Because of the moisture content , the beds and other things felt damp and watery . The room was so so small and nobody understood English and it was quite difficult to explain anything to the host . The only good thing is it’s very near to the Rome central station and there is a metro & team station near the hotel .