Hotel Villa Betania

The hotel is located in a beautiful neighborhood with easy access to downtown Florence. Breakfast was also acceptable. Our room was renovated and clean but extremely uncomfortable. The sitting area and bathroom were on the first floor and bedroom was upstairs. The ventilation was so poor that we had to leave the first floor windows wide open at night but they didn't have mosquito screens and we got tortured by mosquitos all night. We asked to be relocated but they said they were all booked. There was a bathtub in the bathroom but the drain cap was missing and they refused to provide us with one so we couldn't use the bathtub. The building is not equipped with elevator and the receptionist who showed us our room on the second floor, didn't offer to help us with our heavy luggage.

Good place to stay with your family (nice and quiet rooms) and to park if you have a car, but note it is a 25 minute walk to the main areas. However you can take a taxi, the drink desk can call it or download the local taxi app (you cannot drive into the main areas if you don’t have a permit). Overall a good choice.

The property was very pretty and picturesque. Rooms were well maintained. Staff was very courteous and helped us with Tea Pot in the room. The bathrooms were not furnished with hair Conditioners. Air conditioning was not available

Only giving a 4 instead of a 5 for a few reasons. We didn't have breakfast so can't attest to how good it is. The shower was somewhat difficult to use due to the shower head not wanting to stay still. With that said it's in a good location pretty close to a bus stop which takes ~25 minutes to get to the tourist area or a 45 minute walk mostly downhill.

Beautiful gardens

We were told on the day of arrival that the kitchen was closed for renovations and there would be no service at breakfast.

Beautiful hotel right outside of the city center - easy to walk.

Great facilities. Beautiful building and gardens. Great costumer services!

Mosquitoes, bad working ac , not working WiFi only friendly staff. I want to say more but it’s enough

What a lovely place to stay. Not too far to walk into the centre. The staff were so friendly and we really enjoyed our stay here. Would definitely go back.

Sarvario was AMAZING! He made us feel welcome and comfortable. If we needed anything to make our stay more comfortable, he got it for us. He gave us all the information we needed to know about transportation and finding the best spots to eat. This property was clean and smelled good. The gates were closed at certain times of the night so I guess that helps with security. It’s uphill so if you’re walking, you’ll definitely get those quad muscles without even trying 😂. It’s about 10-25mins of a walk from nice restaurants. It is a 5-7minw walk to bus stops on either side. Downside is: - if you’re not driving, it’s a long walk from the gate to the building entrance. - The ground all stones so if you’re wheeling a box, it’s even harder. - Breakfast buffet was hella expensive. - Mosquitoes are outside because it has natural vegetation (inside, they have a wallflower that smells great and repels mosquitoes), so you’ll be fine. In all, I’d stay here again!

The staff were extremely helpful and accommodating, gave us good recommendations for restaurants and places to go. Breakfast was delicious! The hotel itself was average, not worth the price in our opinion. Our shower drain was clogged and water pooled in the corner of our bathroom. The walls are thin, we could hear other guests. It’s a beautiful property, but we probably wouldn’t stay again.

Beautiful villa- unfortunately rooms are poorly maintained. We tried showering and the water pressure was non- existent. The tub was poorly repaired. The room was overall staid. In addition, The hotel is not staffed 24 hours so if you need assistance there's no one there to help. I would never go back.

All good, staff friendly

This was a beautiful and quiet property close to the city and all the main attractions but away from the noise. A very nice place!

Very helpful stuff and quiet clean hotel !

Florence is a beautiful city, and because of that it can get quite a bit crowded with tourists. Hotel Villa Betania was a welcome respite at the end of each day to take a break from all the crowds and relax in a quieter neighborhood that still offered many great restaurants, gelaterias and things to do. We can't say enough about how wonderful the entire staff was, from the front desk that helped us with all our questions, reservations, taxi and tour needs, to the wonderful person that made our breakfast every morning (we miss our freshly baked croissants and cappuccinos so much!). Thank you Villa Betania, for making our stay feel so much like a second home!

Nice, historic villa. Good sized rooms, everything worked but the air conditioner, which is very weak and could only get the temp from 28 to 27 after running for hours _ in the end we took our chances w the mosquitos and opened the window. Do not book this place when it is hot outside. A suggestion - a cheap $20 fan woukd have been great to have i the room. Also, mosquito nets should be installed on the windows, again, inexpensive but very useful when the AC does not work. Other than the AC not working, making for terrible discomfort when it's hot - the place is amazing.

Everything about this Hotel was Great !. Lovely Setting and 2 ways to walk into Town both providing a Great Walk with Great views of the City. Only a 10 minute Bus ride from the River in Florence. In my view much better than staying in the City Centre during the main season - May - October. The Staff were really friendly and Helpful. Breakfast Fresh and Fantastic !.

Hi! First and foremost the staff is excellent. Each staff member is personable, professional and helpful. They helped me to enjoy my stay and are the bees’ knees. Excellent! They are superstars!!!! The breakfast has a nice mix of protein and carbohydrates, which is the perfect way to start the day. The WIFI access is strong and consistent. My room was lovely. It occupied two floors and was clean. I loved the open layout and loft style, whereby my room was on the top floor. The bathroom was spacious with a deep tub and waterfall shower. Amazing! I have two major issues which relate to the structure and policy of the hotel. I was disappointed by the air conditioning; it was weak. The staff advised that it is central and can only be set by the computer. I asked that the air conditioning be increased and the computer system did not permit it. Nightly, I was uncomfortable with the temperature because the room was not refreshingly crisp; which is important after a hot day if touring and walking. At times the temperature was 26 degrees Celsius; which was uncomfortable. The room eventually cooled down but never to a refreshing temperature. Further the unit in my room made noise, which disturbed my sleep. Further, the reception opens at 8 am. The consequence is that the hotel does not offer an early call service. As someone who has previously erroneously set her alarm to PM rather than AM, I was disappointed that I did not have access to this alarm back up service.