Active Life Madarao

Hotels
8.5
/10
Very Good
56 reviews

What Guests Say About Their Stay

Warwick

10.0
/ 10
I have already rated this property. We could not have had a better stay. The room was spotless the staff were fantastic and the amenities very adequate.

Martin

10.0
/ 10
Love Active Life its a fun family friendly venue with the best hostess your ever going to find Lisa does an awesome job, third time weve been always have fun

Nadia

10.0
/ 10
Everything is within walkable distance. Lifts were just a brisk walk away. Lisa was lovely & very knowledgeable.
In the Area
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11492-175 Iiyama, Nagano Prefecture, Japan, Nagano, Iiyama, Chubu, Japan, 3892253

Main Facilities

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Restaurant
WiFi
Staying at Active Life Madarao is a good choice when you are visiting Iiyama-shi. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Active Life Madarao

11492-175 Iiyama, Nagano Prefecture, Japan, Nagano, Iiyama, Chubu, Japan, 3892253
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Lobby Active Life Madarao
Exterior 2 Active Life Madarao

Discover More About Active Life Madarao

Discover Active Life Madarao: Your Gateway to Adventure in Chubu

Welcome to Active Life Madarao, a premier destination nestled in the heart of Japan's stunning Chubu region. If you're seeking an unforgettable experience that blends thrilling outdoor activities with comfortable, modern accommodation, look no further. Active Life Madarao offers a unique opportunity to immerse yourself in the natural beauty and vibrant culture of this captivating area. Room rates at Active Life Madarao start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Active Life Madarao Location

Active Life Madarao is situated in the picturesque Iiyama-shi, Nagano Prefecture, a region renowned for its breathtaking mountain landscapes and pristine natural environments. Located approximately 3 hours by train from the bustling centre of Tokyo, and a convenient 1 hour from Nagano Station, the resort offers a serene escape without being entirely disconnected. The nearest train station, Madarao Station, is just a short 10-minute drive away, making it easily accessible for travellers. The atmosphere here is one of tranquil seclusion, perfect for those looking to unwind amidst nature, yet close enough to experience the local charm and adventure that Iiyama-shi has to offer. Imagine waking up to crisp mountain air and the promise of a day filled with exploration, much like the feeling of discovering a hidden gem in the Blue Mountains or the Dandenong Ranges.

Active Life Madarao Facilities & Services

Facilities for guests at Active Life Madarao are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • On-site Restaurant:

    Offering delicious meals throughout the day. Operating hours are typically from 7:00 AM to 9:00 PM, with breakfast priced around AUD $20, lunch AUD $25, and dinner AUD $35 per person.
  • Bar:

    A perfect spot to relax with a drink after a day of activities. Open from 4:00 PM to 10:00 PM.
  • Wi-Fi:

    Complimentary high-speed internet access is available throughout the property.
  • Parking:

    Secure on-site parking is available for guests, with a daily fee of AUD $15.
  • Luggage Storage:

    Available for guests before check-in or after check-out.
  • Ski/Snowboard Storage:

    Essential for winter visitors, with secure facilities available.
  • Bike Rental:

    For exploring the scenic surroundings during warmer months. Rental fees start from AUD $40 per day.
  • Laundry Facilities:

    Coin-operated laundry machines are available for guest use.

Active Life Madarao Room Types

Discover a range of comfortable and well-appointed accommodations designed to suit your needs. The room types of Active Life Madarao include:
  • Standard Twin Room:

    Featuring two comfortable beds, a non-smoking environment, and a city view. Bathtub is available in select rooms.
  • Deluxe Double Room:

    A spacious room with a double bed, non-smoking, offering park views. Bathtub included.
  • Family Room:

    Ideal for groups or families, these rooms offer ample space and can accommodate up to four guests. Non-smoking with park views. Bathtub available.
  • Suite:

    For those seeking extra luxury, our suites provide enhanced amenities and spacious living areas, non-smoking with panoramic mountain views. Bathtub included.
All rooms are strictly non-smoking, in line with Australian hotel standards. There are no specific pet-friendly rooms available at this time.

Active Life Madarao Dining & Restaurants

Savour the local flavours and international cuisine at Active Life Madarao's dining establishments. The on-site restaurant, "The Mountain View Eatery," offers a delightful breakfast buffet featuring fresh, local produce, artisanal pastries, and traditional Japanese dishes, typically priced around AUD $20 per person. For lunch and dinner, the menu expands to include a selection of modern Australian-inspired dishes alongside authentic Japanese specialties, with main courses ranging from AUD $25 to $40. The bar, "The Summit Lounge," is the perfect place to unwind, offering a curated list of local sake, Japanese whiskies, and international wines, alongside classic cocktails. The lounge is open from 4:00 PM to 10:00 PM, providing a relaxed ambiance for evening drinks.

Active Life Madarao Nearby Attractions and Activities

Active Life Madarao serves as an excellent base for exploring the wonders of Iiyama-shi and the wider Nagano region.
  • Madarao Ski Resort:

    Just moments away, this resort is a paradise for skiers and snowboarders in winter, offering incredible powder snow and diverse slopes. In summer, it transforms into a hub for mountain biking and hiking.
  • Kurohime Kogen Forest Park:

    A beautiful natural park offering stunning scenery, walking trails, and seasonal flower gardens. It's a perfect spot for a leisurely stroll or a family picnic, reminiscent of visiting a national park like the Royal National Park.
  • Jigokudani Monkey Park:

    Famous for its wild snow monkeys bathing in natural hot springs, this unique attraction is a must-visit, offering incredible photo opportunities.
  • Nozawa Onsen:

    A charming hot spring village with a rich history and traditional atmosphere, offering a chance to experience authentic Japanese onsen culture.
  • Iiyama Castle Ruins Park:

    Explore the historical remnants of Iiyama Castle and enjoy panoramic views of the surrounding landscape from the park's elevated position.
If you are looking for other activities around Active Life Madarao, check out the best deals on Traveloka: Recommended activities in Iiyama-shi!

How to Get to Active Life Madarao from the Airport

Getting to Active Life Madarao is straightforward, with several convenient options available from major airports. The nearest major airport is Tokyo Narita (NRT) or Haneda (HND).
  • Shinkansen (Bullet Train) and Local Train:

    From Tokyo Station, take the Hokuriku Shinkansen to Nagano Station (approx. 1.5 hours). From Nagano Station, transfer to the Iiyama Line and alight at Madarao Station (approx. 1 hour). From Madarao Station, a short taxi ride or pre-arranged shuttle will take you to Active Life Madarao. The total cost for the train journey is approximately AUD $120 per person.
  • Airport Limousine Bus and Train:

    Direct limousine buses operate from Narita and Haneda airports to Nagano Station. From Nagano Station, follow the train instructions above. Bus fares are approximately AUD $30-40 per person.
  • Ride-hailing Service/Taxi:

    While direct taxi services from major airports are available, they can be very expensive for the long distance. It is more practical to take a train to a closer station and then use a local taxi or ride-hailing service. A taxi from Madarao Station to Active Life Madarao will cost approximately AUD $30-40.
  • Active Life Madarao Airport Transfer:

    For ultimate convenience, Active Life Madarao can arrange private airport transfer services. Please contact the hotel directly for pricing and booking, which typically starts from AUD $300 for a one-way trip from Tokyo airports. This is the most seamless way to arrange your airport transfer services.

Summary of Why You Should Choose to Stay at Active Life Madarao

Active Life Madarao offers an unparalleled blend of adventure, relaxation, and comfort in the stunning Chubu region. Whether you're a seasoned adventurer or seeking a peaceful retreat, this resort provides an exceptional experience.
  • Prime Location:

    Nestled amidst breathtaking natural scenery, offering easy access to outdoor activities.
  • Comfortable Accommodation:

    A variety of well-appointed rooms to suit all travellers.
  • Excellent Facilities:

    From dining to recreational options, all your needs are catered for.
  • Proximity to Attractions:

    A perfect base for exploring the unique cultural and natural sites of Nagano.
  • Value for Money:

    Competitive pricing and special offers available.
Discover the best Room availability at Active Life Madarao and start planning your dream getaway. For seamless Booking Active Life Madarao, visit Traveloka. Book budget hotels in Chubu and experience the magic of Japan. Easily book domestic and international flights at low prices to complement your stay.

All facilities in Active Life Madarao

Bar, Cafe and Lounge Active Life Madarao
Bar, Cafe and Lounge
Entertainment Facility Active Life Madarao
Entertainment Facility
Common Space Active Life Madarao
Common Space
Lobby Active Life Madarao
Lobby
Exterior Active Life Madarao
Exterior

Food and Drinks

  • A la carte dinner
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Cafe
  • Early bird breakfast
  • Free breakfast
  • Hot breakfast
  • Snacks
  • Vegetarian meal

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Entertainment for adults
  • Entertainment for children
  • Massage
  • Outdoor facilities
  • Sauna
  • TV lounge

In-room Facilities

  • Bathtub
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Hotel Services

  • Luggage storage
  • Multilingual staff

Sports and Recreations

  • Ski
  • Ski storage

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Active Life Madarao

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Child policy: Allowed 1 child of 6 years old and under to stay free together with their parents using existing bed. Any additional child will be considered as 1 additional occupant, and full rates will applied.

Additional Policy

Child policy: Allowed 1 child of 6 years old and under to stay free together with their parents using existing bed. Any additional child will be considered as 1 additional occupant, and full rates will applied.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Active Life Madarao
23
Number of floors in Active Life Madarao
3
Another facilities in Active Life Madarao
A la carte dinner, Bar, Breakfast, Breakfast and dinner, Buffet breakfast

Frequently asked questions about Active Life Madarao

What are available facilities at Active Life Madarao?
There are top facilites at Active Life Madarao such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Active Life Madarao?
The standard check-in time at Active Life Madarao is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Active Life Madarao provide breakfast?
Yes, Active Life Madarao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Active Life Madarao?
Active Life Madarao has a 0.0-star rating.
How many floors does Active Life Madarao have?
Active Life Madarao has 3.
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Active Life Madarao reviews and ratings

Overall Ratings & Reviews Active Life Madarao

Traveloka (2)
Other sources (54)
8.6
Very Good
From 54 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Active Life Madarao

Number of reviews per page
20
40
Top reviews
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property manager is outstanding.
Warwick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I have already rated this property. We could not have had a better stay. The room was spotless the staff were fantastic and the amenities very adequate.
Martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Love Active Life its a fun family friendly venue with the best hostess your ever going to find Lisa does an awesome job, third time weve been always have fun
Nadia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Everything is within walkable distance. Lifts were just a brisk walk away. Lisa was lovely & very knowledgeable.
paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Staff, food, game room, bedrooms, outdoor hot tub, and amenities are over the top amazing and comfortable. Everyone was so kind and went above and beyond making our 4 night stay an epic ski week experience of a lifetime. We made new friends and had everything, and more even, than we needed. If we ever make it back to the area we would definitely stay here again.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Excellent base for a Madarao ski trip. Room was spacious enough for all our gear and had a very comfy bed. Staff were all brilliant and went out of their way to help us when we messed up our logistics. Outdoor Onsen was a major plus and excellent after a day on the hill. Loved Madarao too. Great ski hill and loads of fun places for the evening.
Read More
Anthony
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

This is our second trip at the property, We found the staff help full and very accommodating. The property could do with a few upgrades, but generally its has all the facilities needed for a great snow holiday.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Our 3 night felt we had been there weeks. The staff, especially Lisa the manager and her husband Stuart, were so lovely and always available for any of our needs, they made us feel like family. Lisa had a saying that if a yes to your request wasn't available she would find a way around it to fulfill your request. The hotel was super clean and everything felt and looked new. The food was great and the service was impeccable. When we went to get our ski gear we noticed it was all brand new and some of the gear even had the tags in it. Loved the stay and would go there again. I Would 100% recommend staying there.
Read More
Myles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Excellent stay, the manager and the team were wonderful, going beyond the usual and we really enjoyed our stay. We are so grateful to the management for helping us when our car got stuck a few km from the hotel. The building is old but the location is good, being close to the top of a run down to the main lift area. Rooms are nicely renovated, and the public areas have a lot of space with really good facilities, including a games room, ski rental place, several lounge areas and a large dining area. There is also an onsen on site - remember to bring swimming things since it is mixed.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Lisa and Stewart were amazing hosts. Went above and beyond for all guests. Really nice atmosphere, friendly little bar onsite. Ski/Board lessons & hire onsite. Great location. Short 5 min walk to ski lift. Great little bar/s and restaurants close. Madarao is very quiet ski town. The Mountain can get busy during weekends/holiday's.
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Stayed in a deluxe type room, very comfortable bed, really clean bath and new-looking appliances all around. The common areas were also very warm and comfy, and the staff nice and accommodating. Literally in front of the bus stop and 3 min. walk to the ski lifts. 10/10 would stay again. They have a drink vending machine, but also having some snacks available for purchase at the hotel would have been great.
Read More
LORENZO
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Very nice staff, but the place itself is dirty and stinks to humid all over the place. Also you need to pay extra for the onsen… Won't repeat.
Jeroen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

A real nice hotel, where customers are still taken for value. Easy access to the Madarao ski slopes (100 m walk). Decent breakfast made with care and possibility to have dinner as well. Attention to detail with bar, games area, children area and not to forget the possibility to rent the outdoor Onsen. With the snow on one side this was a real treat. Not to forget the excellent service minded staff !!!
Read More
Drew
icon-Leisure
Leisure
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

The room I had was great, and large, judging by my previous Japan trips. The staff were very good. The included breakfast was a great way to start the day. The bar and restaurant were fine. And the drying room was good also nicely heated. If I am back in Madarao I would have no problems staying here again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

I loved all the amenities available to us here. The free yoga, free breakfast, hot Onsen. Bedding was super comfy and staff was always pleasant. The lifts are a short (but steep) walk away. Bus stop practically right outside.
P&A
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

It actually feels cozy wherever you go within the property, the room, the welcoming desk, the bar, the lounge, the stockroom etc.! Of course, it's only minutes walk from the very pretty ski area!
Sue
icon-with Friends
with Friends
4.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

For the price we were very disappointed, the property is really a glorified back packers. The bedroom was a reasonable size if not on small size, the bed was very comfortable and the linen was very good. However the staff and the foyer let the property down. The staff appeared to have little hospitality training and while some were lovely to deal with others left a lot to desired. The bar, foyer and common areas need renovation.
Read More
chiu kai
icon-Family
Family
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Snow condition was excellent when we arrived at Iiyama station. Although a clear direction from bus stop to the hotel entrance was informed, we took a Jumbo taxi which only cost 2-3k JPY more than the bus ride for 4 persons, a snowboard bag and 4 luggage. The room is spacious in size, with new comfy beds and towels, and has the nicest view. Very good breakfast and dinner, kids play area, relaxing bar. My girls love the brownie at coffee corner. The most valuable asset of the hotel is the staff. They are very smart, hard working, extremely helpful and friendly. Thank you all very much for taking care of our stay. Cheers!
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Nice rooms but pics only show the nice half of the renovation However there were not many nice looking places to stay so we settled with this one Breakfast was ok They ran out of the dinner special at 7pm...
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

The only thing saving this hotel is the fact that they have Netflix. Out room was filthy, with old slippers from the last people that stayed in the room left under the bed (along with bottles and dust). Our room had no towels, which we only realised once we got out of the shower (and by then it was too late). The staff are mostly immature and young kids with no experience, and hog the hotel amentinities such as the spa, meaning you have to wait ages before you can get in. Really didn’t enjoy this place.
Read More
Number of reviews per page
20
40

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Bedroom 4 Active Life Madarao

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Active Life Madarao

Traveloka (2)
Other sources (54)
8.6
Very Good
From 54 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Active Life Madarao

Number of reviews per page
20
40
Top reviews
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property manager is outstanding.
Warwick
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I have already rated this property. We could not have had a better stay. The room was spotless the staff were fantastic and the amenities very adequate.
Martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

Love Active Life its a fun family friendly venue with the best hostess your ever going to find Lisa does an awesome job, third time weve been always have fun
Nadia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Everything is within walkable distance. Lifts were just a brisk walk away. Lisa was lovely & very knowledgeable.
paula
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Staff, food, game room, bedrooms, outdoor hot tub, and amenities are over the top amazing and comfortable. Everyone was so kind and went above and beyond making our 4 night stay an epic ski week experience of a lifetime. We made new friends and had everything, and more even, than we needed. If we ever make it back to the area we would definitely stay here again.
Read More
David
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 121 week(s) ago

Hotels.com verified review

Excellent base for a Madarao ski trip. Room was spacious enough for all our gear and had a very comfy bed. Staff were all brilliant and went out of their way to help us when we messed up our logistics. Outdoor Onsen was a major plus and excellent after a day on the hill. Loved Madarao too. Great ski hill and loads of fun places for the evening.
Read More
Anthony
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

This is our second trip at the property, We found the staff help full and very accommodating. The property could do with a few upgrades, but generally its has all the facilities needed for a great snow holiday.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Our 3 night felt we had been there weeks. The staff, especially Lisa the manager and her husband Stuart, were so lovely and always available for any of our needs, they made us feel like family. Lisa had a saying that if a yes to your request wasn't available she would find a way around it to fulfill your request. The hotel was super clean and everything felt and looked new. The food was great and the service was impeccable. When we went to get our ski gear we noticed it was all brand new and some of the gear even had the tags in it. Loved the stay and would go there again. I Would 100% recommend staying there.
Read More
Myles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Excellent stay, the manager and the team were wonderful, going beyond the usual and we really enjoyed our stay. We are so grateful to the management for helping us when our car got stuck a few km from the hotel. The building is old but the location is good, being close to the top of a run down to the main lift area. Rooms are nicely renovated, and the public areas have a lot of space with really good facilities, including a games room, ski rental place, several lounge areas and a large dining area. There is also an onsen on site - remember to bring swimming things since it is mixed.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Lisa and Stewart were amazing hosts. Went above and beyond for all guests. Really nice atmosphere, friendly little bar onsite. Ski/Board lessons & hire onsite. Great location. Short 5 min walk to ski lift. Great little bar/s and restaurants close. Madarao is very quiet ski town. The Mountain can get busy during weekends/holiday's.
Read More
David
icon-with Partner
with Partner
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Stayed in a deluxe type room, very comfortable bed, really clean bath and new-looking appliances all around. The common areas were also very warm and comfy, and the staff nice and accommodating. Literally in front of the bus stop and 3 min. walk to the ski lifts. 10/10 would stay again. They have a drink vending machine, but also having some snacks available for purchase at the hotel would have been great.
Read More
LORENZO
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

Very nice staff, but the place itself is dirty and stinks to humid all over the place. Also you need to pay extra for the onsen… Won't repeat.
Jeroen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 232 week(s) ago

Expedia Group verified review

A real nice hotel, where customers are still taken for value. Easy access to the Madarao ski slopes (100 m walk). Decent breakfast made with care and possibility to have dinner as well. Attention to detail with bar, games area, children area and not to forget the possibility to rent the outdoor Onsen. With the snow on one side this was a real treat. Not to forget the excellent service minded staff !!!
Read More
Drew
icon-Leisure
Leisure
8.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

The room I had was great, and large, judging by my previous Japan trips. The staff were very good. The included breakfast was a great way to start the day. The bar and restaurant were fine. And the drying room was good also nicely heated. If I am back in Madarao I would have no problems staying here again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 331 week(s) ago

Expedia Group verified review

I loved all the amenities available to us here. The free yoga, free breakfast, hot Onsen. Bedding was super comfy and staff was always pleasant. The lifts are a short (but steep) walk away. Bus stop practically right outside.
P&A
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 378 week(s) ago

Expedia Group verified review

It actually feels cozy wherever you go within the property, the room, the welcoming desk, the bar, the lounge, the stockroom etc.! Of course, it's only minutes walk from the very pretty ski area!
Sue
icon-with Friends
with Friends
4.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

For the price we were very disappointed, the property is really a glorified back packers. The bedroom was a reasonable size if not on small size, the bed was very comfortable and the linen was very good. However the staff and the foyer let the property down. The staff appeared to have little hospitality training and while some were lovely to deal with others left a lot to desired. The bar, foyer and common areas need renovation.
Read More
chiu kai
icon-Family
Family
10.0
/10
Reviewed 382 week(s) ago

Hotels.com verified review

Snow condition was excellent when we arrived at Iiyama station. Although a clear direction from bus stop to the hotel entrance was informed, we took a Jumbo taxi which only cost 2-3k JPY more than the bus ride for 4 persons, a snowboard bag and 4 luggage. The room is spacious in size, with new comfy beds and towels, and has the nicest view. Very good breakfast and dinner, kids play area, relaxing bar. My girls love the brownie at coffee corner. The most valuable asset of the hotel is the staff. They are very smart, hard working, extremely helpful and friendly. Thank you all very much for taking care of our stay. Cheers!
Read More
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

Nice rooms but pics only show the nice half of the renovation However there were not many nice looking places to stay so we settled with this one Breakfast was ok They ran out of the dinner special at 7pm...
Verified traveler
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 383 week(s) ago

Expedia Group verified review

The only thing saving this hotel is the fact that they have Netflix. Out room was filthy, with old slippers from the last people that stayed in the room left under the bed (along with bottles and dust). Our room had no towels, which we only realised once we got out of the shower (and by then it was too late). The staff are mostly immature and young kids with no experience, and hog the hotel amentinities such as the spa, meaning you have to wait ages before you can get in. Really didn’t enjoy this place.
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