BnA STUDIO Akihabara

Very poor customer service but a cool and unique room.

Excellent part of Tokyo, Close to most things but not too busy.

This was by far the most expensive of the hotels we stayed at during our trip. The idea is cool and artistic but it lacked some of the features of the other hotels. A major sacrifice was with it being self-service no one was available to speak with and no extra amenities were available like extra pillows. I had a hard time sleeping and the beds are extra firm. Also my least favorite location that we stayed at.

The room are very clean, nicely sized and very unique. The nature of the front desk staff only being there sometimes is a bit unconventional but we made work. I would recommend the property for its unique charm!!!

This is a small, boutique hotel with limited staff. It’s tucked away a bit and might be difficult to find (I took a taxi and the driver had no problem finding it however). There is not a person on duty at all times and there is an automated system for check in. I did have an issue checking in that was only resolved when another guest happened to pass by. There isn’t a key or key card; you are issued a code for your door. My issue was a simple one: the keypad on the door doesn’t look like a keypad (it looks like a touch pad for a key card) and just FYI, the numbers won’t appear until you touch it. I did love my room though: it was very, the art was really cool, and it was by far the largest room I had on my trip. It has an enormous tub, a small kitchen, and a washer/dryer. The hotel has no restaurant (the lobby is about the size of a cafe), but the area is packed with restaurants and shopping. It’s also within walking distance to Ueno Park.

Really cool place to stay. Room was very nice!

We had a fantastic stay, thank you!!

This hotel was a fun & a different experience than we're typically use to. The rooms are definitely quirky & exactly what you see in the photos. The rooms are also a decent size for a family of 4 (we had 2 teenagers travelling with us). A couple things I think the room we stayed in could definitely use (we were in the Wonder Park room) is storage! There are too many "things" sitting around in the room that are not necessary & take up valuable space. The rooms are lacking cabinets, closets, drawers & organization... especially when we are trying to live out of suitcases. Beds were comfy... but the pillows were rock hard. Overall, great stay though.

For the most part, we enjoyed our stay at BnA Studios in Akihabara. The hotel room was very cool and unique with the artwork being created by local artists. The service was not the best - we tried calling the first evening we were there and no one answered the phone. Whenever we were in the lobby, the staff was present less than half the time. The room was very cold the first night (to be fair, we went in the Winter and this room would have likely been great in the Summer months due to the concrete structure) and the heater didn't seem to work. The second day, we turned the heater off while we were gone and then back on when we returned and thankfully it worked. Overall, the hotel was unique but did leave some to be desired.

Awesome stay! Pros: A considerably larger room compare to other options in the area. It has a washer/dryer combo in the room which is nice for longer stays, and the kitchenette is nice too if you plan on making some of your own meals. There’s no microwave though, so plan accordingly if you are planning on purchasing instant foods. The design is fun and unique, very artsy. The bathroom is awesome with the shower and a tub, it even gives you a little stool to sit on for the showers! Transit is convenient, and is walking distance to Akiba! Lots of food options nearby as well, and there’s a 7-11 and a pharmacy/cosmetic store within a block away. Vending machines right outside the entrance. Super clean area, and quiet. The cons: Check in was an easy but we were a bit confused for where the entrance was. You first check in on the tablet if no staff is there, then you enter through the cafe/bar. We went to the stairs right next to it but apparently that’s for the apartment units right next door The blinds aren’t blackout blinds. My partner had no problem sleeping until noon but I’m up everyday when the sun is up. There’s no coffee in the room either, there is a water kettle though which was convenient. Overall: I will be back!!! For the price it’s more than what I expected! And we really liked the location and the feel of the hotel! Strongly recommend it!

AKiHABARA is not what it used to be,It smells and everything look very out of date and lots of very cute young girls trying to attract older men. The hotel rooms are very nice and staffs are pleasant

This place is so cool! Perfect place for fun and friends!

Loved our stay at BnA Studio. Just a small hotel, in a quiet residential area but only a couple of minutes from the action of Akihabara and not far from Ueno. Our room was great, really stylish, very spacious with everything you might need. Was very helpful to have a washer/dryer and the kitchen was well equipped. The only thing missing for us was an iron. Staff were friendly and we would definitely stay there again.

WiFi doesn’t work in my room. Check in process is the worst experience I have ever had. No desk in the room and chairs are wobbly. There are way better and cheaper options in the Akihabara area.

This place is beautiful! Also check-in and check-out was incredibly easy. The kind gentleman at the front desk also went out of his way to retrieve and save my passport when I left it in my room when I checked out. You won’t regret booking this place!

The room was certainly not the average motel room. It was called the "athletic" room with good reason. It was incredibly challenging for an older couple and was more suited to young people with gymnastic backgrounds. You had to wriggle your way on and off the main bed like a caterpillar using pipes and the edge of stairs to help drag yourself to the head of the bed. The person on the other side had to curl up into a ball in order to put their feet through a metre gap to squeeze out of the bed or to get back in. During all of these manoeuvres, you had to take care not to hit your head on the base of the bed situated above you at a right angles. The room itself had metal pipes standing everywhere plus lamps and other paraphernalia in peculiar places and electrical cords running all over the place so it was like an obstacle course. On one wall was glassed in shelving called the Junk Kiosk and the shelves certainly held a heap of unrelated objects probably rescued from a forlorn end. On the plus side, the separate bathroom was great with modern facilities. The room was spotless which was a credit to the cleaner. How she managed to make up those beds every day was little short of a miracle. I felt for her as i would have found the task impossible given the number of fixed impediments around the bed. I kept imagining how it would be to have to rely on that job to earn a living and thought I'd be standing at the edge of the highest balcony willing myself to jump.

One of the coolest places I’ve ever stayed

We stayed in the Zen room on the 4th floor. It's a one-floor one-tooth concept and the elevator takes you directly to your doorstep. The room was VERY clean, and spacious, and our room had a large kind beds, a balcony, and a washer and dryer. Staffs were available round the clock to support and check-in and check-out were super easy. I highly recommend it and definitely will stay there again. The train station was about a 5 to 7-minute walk away. So if you have large and heavy luggage, plan your trip accordingly.

Awesome and unique place

Great overall, amazing shower pressure, bed comfy and quiet AC . I wish the front desk was nicer, I hate the automated check in proceses. Nice amenities, washer dryer, kitchen and good decor.