Chatrium Niseko

Hotels
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9.1
/10
Exceptional
206 reviews

What Guests Say About Their Stay

Anthony

10.0
/ 10
Kitchen bench and serving very easy and utensils good. Good set up. Laundry absolute a gem with washing and drying.

Renato

10.0
/ 10
Staff was great. My room was ready so I was able to check in early. Free shuttle service to the mountain. I hired a snowboard from Rhythm Japan and the hotel a return collection area. Made things super easy.

Steve

10.0
/ 10
Chatrium shuttle took us to gondolas and pick us up. This was good and essential since Niseko free shuttle had stopped for the season
In the Area
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Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Hokkaido, Japan, 044-0080, Niseko, Abuta, Hokkaido, Japan, 044-0081

Main Facilities

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Restaurant
Parking
Elevator
WiFi
note: hotel was previously named Hyatt House Niseko Chatrium Niseko is located in area / city Niseko. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Chatrium Niseko

Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Hokkaido, Japan, 044-0080, Niseko, Abuta, Hokkaido, Japan, 044-0081
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Lobby Chatrium Niseko
Exterior 2 Chatrium Niseko

Discover More About Chatrium Niseko

The Charm of Chatrium Niseko: Your Ultimate Hokkaido Getaway

For Australian travellers seeking an unforgettable experience in the heart of Japan's stunning Hokkaido region,

Chatrium Niseko

stands out as a premier choice. Nestled amidst breathtaking natural beauty and offering a gateway to world-class skiing and summer adventures, this hotel provides a perfect blend of comfort, convenience, and authentic Japanese hospitality. Whether you're drawn to the powdery snow of Niseko United or the serene summer landscapes,

Chatrium Niseko

promises a memorable stay, catering to the discerning tastes of travellers who appreciate quality and a prime location. Rates at

Chatrium Niseko

start from {price} per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Chatrium Niseko

Located in the picturesque village of Hirafu, within the wider Abuta district,

Chatrium Niseko

offers an enviable position for exploring all that Hokkaido has to offer. The hotel is situated in a vibrant area, surrounded by a lively atmosphere that includes charming local cafes and artisanal shops, perfect for those who enjoy immersing themselves in the local culture. While not directly in a major city centre, its strategic location provides easy access to the renowned ski slopes and hiking trails that make Niseko famous. For those arriving from afar, the nearest major airport is New Chitose Airport (CTS), and while there isn't a direct train line to the immediate vicinity, convenient shuttle services and well-connected bus routes make the journey straightforward. For road trip enthusiasts, rental car accessibility is readily available, allowing for flexible exploration of Hokkaido's scenic routes. The surrounding area is known for its stunning natural vistas and a welcoming community feel, making it an ideal base for both adventure seekers and those looking for a peaceful retreat.

Guest Facilities and Services at Chatrium Niseko

Guest facilities at

Chatrium Niseko

are designed to ensure a comfortable and convenient stay for all visitors. Understanding the preferences of travellers, the hotel offers a range of amenities that enhance the overall experience. This includes a welcoming atmosphere with a helpful 24-hour front desk, ready to assist with any queries or requests. For those who enjoy starting their day with a good coffee and a hearty meal, breakfast options are available, often featuring a delightful spread that can cater to various tastes, from local Japanese fare to more international choices. Free Wi-Fi is provided throughout the property, keeping you connected during your stay. While specific details on fitness centres or luggage storage fees are best confirmed directly, the hotel generally aims to provide the essential services that Australian travellers look for in a quality accommodation.

Room Information and Stay Experience at Chatrium Niseko

The hotel offers a variety of well-appointed rooms designed to provide a sanctuary after a day of exploring or hitting the slopes. Room types of

Chatrium Niseko

are thoughtfully curated to ensure comfort and relaxation. Guests can expect clean, well-maintained living spaces with comfortable bedding, ensuring a restful night's sleep. Modern climate control systems are in place, providing efficient heating during the colder months and cooling when needed, ensuring a pleasant temperature regardless of the season. The bathrooms are designed to be clean and functional, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly with the hotel, the focus is consistently on providing a high standard of comfort and a peaceful environment for every guest.

Recommended Nearby Dining and Cafes around Chatrium Niseko

The area surrounding

Chatrium Niseko

is a culinary delight, offering a diverse range of dining experiences that will appeal to every palate. You'll find a vibrant local food scene with numerous restaurants serving delicious Japanese cuisine, from fresh sushi and sashimi to hearty ramen and comforting izakaya-style dishes. For those who appreciate a good brunch, the vicinity boasts several charming cafes that offer excellent coffee and tempting breakfast menus, reminiscent of Australia's own beloved café culture. Whether you're craving a traditional Japanese meal or a more contemporary dining experience, the options are plentiful and easily accessible from the hotel, allowing you to savour the authentic flavours of Hokkaido.

Popular Attractions and Activities near Chatrium Niseko

The Abuta area, where

Chatrium Niseko

is situated, is a treasure trove of natural beauty and recreational activities. Here are some popular spots and experiences you can enjoy:

  • Niseko United Ski Resort:

    World-renowned for its exceptional powder snow, offering incredible skiing and snowboarding opportunities during winter.
  • Mount Annupuri:

    A majestic mountain offering hiking trails with breathtaking panoramic views during the warmer months and stunning ski runs in winter.
  • Lake Toya:

    A beautiful caldera lake known for its scenic beauty, hot springs, and the iconic volcanic island in its centre.
  • Jozankei Onsen:

    A popular hot spring resort town offering a relaxing and rejuvenating experience with traditional Japanese onsen baths.
  • Shakotan Peninsula:

    Famous for its dramatic coastal scenery, crystal-clear waters, and delicious seafood, offering a picturesque day trip.
If you are looking for other activities around

Chatrium Niseko

, check out the best deals on Traveloka: Recommended activities in {parentCity}!

How to Get to Chatrium Niseko from the Airport

Navigating your journey from the airport to

Chatrium Niseko

is made straightforward with several convenient options. Understanding how to get to

Chatrium Niseko

is key to a smooth start to your holiday.

  • Airport Shuttle Bus:

    Regular shuttle bus services operate from New Chitose Airport (CTS) to the Niseko area, offering a direct and cost-effective way to reach your destination.
  • Public Train and Bus Combination:

    You can take a JR train from New Chitose Airport to Kutchan Station, followed by a local bus or taxi to the hotel.
  • Metered Taxi:

    Taxis are readily available at the airport for a more private and direct transfer, though this will be a more expensive option.
  • Rideshare Service:

    While not always as prevalent as in major cities, rideshare services may be an option depending on availability in the region.
For a hassle-free journey, consider booking your Airport transfer service in advance.

Summary of Why You Should Choose Chatrium Niseko

Chatrium Niseko

offers a compelling combination of location, comfort, and service, making it an ideal choice for your Hokkaido adventure.

  • Prime Location:

    Situated in the vibrant Niseko area, providing easy access to world-class ski resorts and stunning natural attractions.
  • Comfortable Accommodation:

    Well-appointed rooms designed for relaxation, featuring modern amenities and climate control.
  • Friendly Service:

    A welcoming atmosphere with a dedicated 24-hour front desk to assist with your needs.
  • Convenient Access:

    Well-connected to transportation networks, making travel to and from the airport and surrounding areas manageable.
Ready to experience the magic of Niseko?

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All facilities in Chatrium Niseko

Bar, Cafe and Lounge Chatrium Niseko
Bar, Cafe and Lounge
Fitness Center Chatrium Niseko
Fitness Center
Common Space Chatrium Niseko
Common Space
Lobby Chatrium Niseko
Lobby
Accommodation Services Chatrium Niseko
Accommodation Services

In-room Facilities

  • Bathrobe
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

Hotel Services

  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage

Food and Drinks

  • Bar
  • Cafe
  • Snacks

Transportation

  • Area shuttle
  • Parking with surcharge

Business Facilities

  • Computer station
  • Photocopier

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • Grocery

Sports and Recreations

  • Fitness center

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Chatrium Niseko

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 22:30
Check-out:
07:00 - 10:00

General Check-in Instructions

Breakfast Hamper Package with Additional Charge : Join us in Niseko for an incredible escape and indulge in our Breakfast Hamper Package. Eat your breakfast outside surrounded by nature at its finest and enjoy an experience you will never forget. T&C: An addition price will be on top up from any rate and discount & Reservations are required at least 4 days in advance. Please contact to the property directly to proceed with the advance order.

Extra Breakfast

Accommodation charges JPY 2,600/guest for extra breakfast.
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General Information

Popular Facilities
Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 22:30 - to 07:00 - 10:00
Available rooms at Chatrium Niseko
78
Number of floors in Chatrium Niseko
6
Another facilities in Chatrium Niseko
Bathrobe, Hairdryer, In-room safe, Kitchenette, Refrigerator

Frequently asked questions about Chatrium Niseko

What are available facilities at Chatrium Niseko?
There are top facilites at Chatrium Niseko such as Restaurant, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chatrium Niseko?
The standard check-in time at Chatrium Niseko is starting from 15:00 - 22:30 while the latest check-out time is at 07:00 - 10:00
What is the star rating of Chatrium Niseko?
Chatrium Niseko has a 5.0-star rating.
How many floors does Chatrium Niseko have?
Chatrium Niseko has 6.
How many rooms are available at Chatrium Niseko?
Chatrium Niseko has 78.
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Chatrium Niseko reviews and ratings

Overall Ratings & Reviews Chatrium Niseko

Traveloka (3)
Other sources (203)
9.2
Exceptional
From 203 reviews
Cleanliness

9.4

Room Comfort

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Chatrium Niseko

Number of reviews per page
20
40
Top reviews
Anthony
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Kitchen bench and serving very easy and utensils good. Good set up. Laundry absolute a gem with washing and drying.
Renato
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was great. My room was ready so I was able to check in early. Free shuttle service to the mountain. I hired a snowboard from Rhythm Japan and the hotel a return collection area. Made things super easy.
Steve
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Chatrium shuttle took us to gondolas and pick us up. This was good and essential since Niseko free shuttle had stopped for the season
Anthony
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Niseko great place for skiing ⛷️ whilst spring and not powder we enjoyed our stay with staff very friendly and helpful. Certainly recommended as place to stay with location and access to the mountains ideal. Will be back for the powder and stay at the Chatrium.
Dieter
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A small food hamper was provided to get started. Unexpected but pleasantly surprised. Very spacious unit. Could not ask for better
Aimee
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday!
Gaston
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Terrible staff people Good hotel
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Two bedroom apart hotel was nicely appointed. Welcome basket with breakfast foods was a nice touch. Staff members who drove ski shuttles were wonderful. Close to lots of restaurants and food trucks.
Michael
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Lovely hotel.
Nonda
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was so friendly and its awesome access to all parts of resort. Cute cafe on site that had reallt great food and some more up scale options! Check in was great. Great with information. Room was huge and very comfortable
Sabrina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location! The shuttle service made it easy and convenient to get on the mountain. The staff were friendly and helpful, and everything we needed was nearby.
Wade
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room, easy shuttle bus ride to base areas, helpful staff, great restaurants at the hotel, location was close to other stores and restaurants. Boot room and ski lockers were close to the shuttle pick-up/drop-off so it made equipment storage and retrieval a breeze. Will definitely be returning in the future for another wonderful ski vacation.
Read More
Huy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing room! Staff was very attentive and incredibly helpful. Amenities are very hard to beat: shuttle service to the mountain and complementary access to laundry was great! I could not have asked for a better experience. Would definitely stay again! Highly recommend!
Joel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent ski hotel. All aspects were well taken care of!
Manning
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was perfect
Madelaine
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The room was outdated in that it was cracking on the walls and roof, the shower head was uncomfortably strong or weak, no in between, the second bedroom did not have a charger or bedside table on one side, only one lamp, needing to ask for a air conditioner remote was frustrating, the body wash was not topped up as apart of room service, when we had the full service the robes weren’t replaced so we were left with no robe, the bins were too compact in the draws o we could no dispose of rubbish easily without leaving it around the room. The rooms were serviced very late in the day and the person doing it had a strong odour that was left behind in the room, problem with it being late in the day is that the people are arriving rooms when guests are typically arriving back. Staff member was not able to help operate the oven as they didn’t understand it either. The location was good and the initial greeting was pleasing, the amenities downstairs were helpful, if you opened up the boot dryers to everyone and had more of them switched on that’d be more convenient. The shuttle bus was good when it wasn’t full or you didn’t have to wait a long time, when it was full it was full with people standing which seems unsafe given the road conditions. All these things add up the a negative experience for a higher end hotel, if it was a 3 star hotel I wouldn’t say these things matter so much, if you want to improve and meet a 4 or 5 star hotel they should well be considered.
Read More
damian
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Staff were friendly and helpful. Room was
Luciana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location , super friendly and knowledgeable staff. Both managers were great and both Oliver and Sadie at the front desk amazing. Will definitely recommend!!
Dave
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Staff was very courteous, helpful. Food and beverage options are many. Cafe is quaint and central. Rhythm rental drop off is very practical.
JESSICA
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent option if you visit Niseko ski resort!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Chatrium Niseko

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Chatrium Niseko

Traveloka (3)
Other sources (203)
9.2
Exceptional
From 203 reviews
Cleanliness

9.4

Room Comfort

9.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Chatrium Niseko

Number of reviews per page
20
40
Top reviews
Anthony
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Kitchen bench and serving very easy and utensils good. Good set up. Laundry absolute a gem with washing and drying.
Renato
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Staff was great. My room was ready so I was able to check in early. Free shuttle service to the mountain. I hired a snowboard from Rhythm Japan and the hotel a return collection area. Made things super easy.
Steve
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Chatrium shuttle took us to gondolas and pick us up. This was good and essential since Niseko free shuttle had stopped for the season
Anthony
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Niseko great place for skiing ⛷️ whilst spring and not powder we enjoyed our stay with staff very friendly and helpful. Certainly recommended as place to stay with location and access to the mountains ideal. Will be back for the powder and stay at the Chatrium.
Dieter
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A small food hamper was provided to get started. Unexpected but pleasantly surprised. Very spacious unit. Could not ask for better
Aimee
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was spotless and spacious. The staff were incredibly kind and helpful. The hotel offered many amenities, including a shuttle to and from the mountain, arranging a ride to the airport, ski lockers and complimentary food upon arrival. Will absolutely book here again for our next holiday!
Gaston
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Terrible staff people Good hotel
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Two bedroom apart hotel was nicely appointed. Welcome basket with breakfast foods was a nice touch. Staff members who drove ski shuttles were wonderful. Close to lots of restaurants and food trucks.
Michael
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Lovely hotel.
Nonda
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff was so friendly and its awesome access to all parts of resort. Cute cafe on site that had reallt great food and some more up scale options! Check in was great. Great with information. Room was huge and very comfortable
Sabrina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location! The shuttle service made it easy and convenient to get on the mountain. The staff were friendly and helpful, and everything we needed was nearby.
Wade
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room, easy shuttle bus ride to base areas, helpful staff, great restaurants at the hotel, location was close to other stores and restaurants. Boot room and ski lockers were close to the shuttle pick-up/drop-off so it made equipment storage and retrieval a breeze. Will definitely be returning in the future for another wonderful ski vacation.
Read More
Huy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing room! Staff was very attentive and incredibly helpful. Amenities are very hard to beat: shuttle service to the mountain and complementary access to laundry was great! I could not have asked for a better experience. Would definitely stay again! Highly recommend!
Joel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent ski hotel. All aspects were well taken care of!
Manning
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Everything was perfect
Madelaine
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The room was outdated in that it was cracking on the walls and roof, the shower head was uncomfortably strong or weak, no in between, the second bedroom did not have a charger or bedside table on one side, only one lamp, needing to ask for a air conditioner remote was frustrating, the body wash was not topped up as apart of room service, when we had the full service the robes weren’t replaced so we were left with no robe, the bins were too compact in the draws o we could no dispose of rubbish easily without leaving it around the room. The rooms were serviced very late in the day and the person doing it had a strong odour that was left behind in the room, problem with it being late in the day is that the people are arriving rooms when guests are typically arriving back. Staff member was not able to help operate the oven as they didn’t understand it either. The location was good and the initial greeting was pleasing, the amenities downstairs were helpful, if you opened up the boot dryers to everyone and had more of them switched on that’d be more convenient. The shuttle bus was good when it wasn’t full or you didn’t have to wait a long time, when it was full it was full with people standing which seems unsafe given the road conditions. All these things add up the a negative experience for a higher end hotel, if it was a 3 star hotel I wouldn’t say these things matter so much, if you want to improve and meet a 4 or 5 star hotel they should well be considered.
Read More
damian
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Staff were friendly and helpful. Room was
Luciana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great location , super friendly and knowledgeable staff. Both managers were great and both Oliver and Sadie at the front desk amazing. Will definitely recommend!!
Dave
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Staff was very courteous, helpful. Food and beverage options are many. Cafe is quaint and central. Rhythm rental drop off is very practical.
JESSICA
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent option if you visit Niseko ski resort!
Number of reviews per page
20
40