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Fenix West
Hotels
9.4
/10
Exceptional
54 reviews
What Guests Say About Their Stay
Johnny
10.0
/ 10
The room was very spacious and new. The location is fantastic if you are driving. Close to many amenities like convenient shops and restaurants (within 15 mins drive or less). Free laundry near lobby area.
However, parking is limited on property.
Su Teng
10.0
/ 10
Rooms were clean with amenities. Service staff (Dorothy) is friendly and helped recommend dining places and things to do around Furano. It’s convenient if you have a car and parking was not an issue as there’s a large parking area about 3-5 mins away by foot if you can’t parked at the smaller carpark beside the hotel. It’s just around a ski slope but we didn’t make use of that since we went in summer.
Jennifer
10.0
/ 10
The staff is so friendly and kind. The coffee shop was great. Spacious, comfortable 2 bedroom unit.
In the Area
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Kitanominecho, Minamifurano-cho, Sorachi, Hokkaido, Japan, 076-0034
Main Facilities
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Restaurant
WiFi
Elevator
Available Room Types in Fenix West
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What's around Fenix West
Kitanominecho, Minamifurano-cho, Sorachi, Hokkaido, Japan, 076-0034
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Discover More About Fenix West
Location
Fenix West is a hotel is located at Minamifurano-cho.
About Fenix West
Fenix West is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Fenix West is the right place to stay.
All facilities in Fenix West
Others
Public Facilities
- Others
- Smoke-free area
- Coffee shop
- Elevator
Hotel Services
- Luggage storage
- Front desk
- Laundry service
- Concierge
General
- Parking
- Lockers
Sports and Recreations
- Ski storage
- Ski
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accommodation Policy & General Information in Fenix West
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately JPY 2500 per person
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Futon bed fee: JPY 7000 per night
- Crib (infant bed) fee: JPY 7000.0 per night
- Laundry fee: JPY 0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 9:00 AM - 6:00 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 18:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Fenix West | 44 |
Number of floors in Fenix West | 7 |
Another facilities in Fenix West | Others, Smoke-free area, Coffee shop, Luggage storage, Front desk |
Frequently asked questions about Fenix West
What are available facilities at Fenix West?
There are top facilites at Fenix West such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Fenix West?
The standard check-in time at Fenix West is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
Does Fenix West provide breakfast?
Yes, Fenix West provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Fenix West?
Fenix West has a 3.5-star rating.
How many floors does Fenix West have?
Fenix West has 7.
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Fenix West reviews and ratings
Overall Ratings & Reviews Fenix West
Other sources (54)
9.4
Exceptional
From 54 reviews
Cleanliness
9.6
Room Comfort
9.8
Service and Facilites
9.2
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Traveller Reviews Fenix West
Number of reviews per page
20
40
Top reviews
Bernadette Zoey Lim
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Modern decor. Friendly front desk staff. Just need to take note of the timing when it will be unmanned.
Spacious space with adequate cutlery/utensils for simple cooking
Johnny
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The room was very spacious and new. The location is fantastic if you are driving. Close to many amenities like convenient shops and restaurants (within 15 mins drive or less). Free laundry near lobby area.
However, parking is limited on property.
Su Teng
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Rooms were clean with amenities. Service staff (Dorothy) is friendly and helped recommend dining places and things to do around Furano. It’s convenient if you have a car and parking was not an issue as there’s a large parking area about 3-5 mins away by foot if you can’t parked at the smaller carpark beside the hotel. It’s just around a ski slope but we didn’t make use of that since we went in summer.
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HSIN YI
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
房間很大很乾淨，櫃檯人員服務很親切，下次來北海道還想再來住！
Jennifer
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The staff is so friendly and kind. The coffee shop was great. Spacious, comfortable 2 bedroom unit.
Meow Lin
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The property is quiet, convenient and clean. The bed is very comfortable. It is easy to drive to attractions from here. There is a petrol kiosk just around the corner. Coffee and toast downstairs (Ronin) is great to start your day. There are few great dinning options just 5-7min walk from the property. The view of the mountains in the day and the lights of the houses in the night between the mountains and property are fantastic. Drive to Furano townis just 10min away with great food, pharmacy and supermarket.
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Karen
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
We had a great stay at Fenix West. The staff are all friendly and helpful. The room was spacious w a fully equipped kitchen and beautiful Mountain View. We especially appreciate the shuttle services to and from town, which made our trip so much more enjoyable and easy to plan. There is no Onsen in the hotel but there is one conveniently in the hotel across the street, which kind of solve the issue. I would definitely come back and recommend this hotel
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HNIN YADANAR
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Hotel room is clean and pleasant. Dining options are limited, but the room has kitchen amenities for you to cook your own meals (supermarkets and shops within 15-20 minutes walking distance). Polite and friendly staffs that can converse well in English.
Chor Chun
Leisure Family
6.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Nil
Su Lin Anna P
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Liked that it was spacious and new. We felt very comfortable in the suite. Staff spoke excellent English. But the carpark had very limited lots and the assigned carpark which is a walk away with no shelter, is not convenient if it is raining.
Verified traveler
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Great stay at Fenix West. Room was spacious, very clean and well-maintained.
Veronica
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Great stay at Fenix West. Room was very clean and well-maintained. Spacious too
Verified traveler
Friends and Family
8.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Stayed 3 nights in the Premier Room with 3 bedrooms; it’s spacious and clean. Service is good; hotel replied promptly to our queries prior to our visit.
Verified traveler
Friends and Family
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Booked a room with 3 bedrooms. Fully furnished.
Low
Friends and Family
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
We booked a 3 room suite. Thot it was al3 bedroom in one unit but it turn out to be 3 separate rooms connected with a common main door. Love this hotel thought it is not near amenities. Quite & comfortable.
Peter
Leisure Family
8.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Nice property.
Chee Keong
Leisure Family
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Fabulous 3 nights stay. The apartment is very spacious and the staff are very friendly. We had breakfast at Ronin cafe (level 1 of the property) The breakfast sets were well thought of. We totally enjoyed the place.
Peter
Friends and Family
10.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
Nisade is the first of the high-end Niseko developers to put a quality project on the ground. It is beautiful, with industrial design softened by a lot of contrasting woodwork.
The design is classically modern understated.
The staff was ultra friendly, from manager Yuko to the front desk, to all of the drivers, who recognized the guests by name after a few days. Walking the short 100 yards from the Kitanomine gondola felt like going home each day.
I would highly recommend Fenix West. I chose it over the larger Fenix and feel like it was the perfect choice. I will definitely stay at Fenix West again and hope to see the same friendly and helpful staff again. My friends who stayed at a large hotel were envious of the concierge level service provided by Fenix West.
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Ryan
Leisure Family
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Great location for our snowboard trip, super close to the hill.
Jacob
Leisure Family
8.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Staff friendly, room clean, WiFi good, convenient parking if you can get a spot at the hotel. Good coffee shop downstairs but not included in room rate. It was quite noisy when staff cleaning snow and ice on the exit stairwell outside as the banging on the metal staircase to clean the steps rang like a bell over and over again for hours behind our bed wall. I know the snow clearing must be done, but next time I would make sure my room is not adjacent to the stairwell. Terrible way to wake up.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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