Grand Mercure Sapporo Odori Park

A very nice hotel with modern, clean rooms with comfortable beds, an amazing view (we were on 17th floor), and a great breakfast buffet. The hotel was a quick taxi from the train station and one can easily walk to the botanical gardens and Odori Park as well as to the subway & streetcar. This was the best hotel we stayed during our 18-day trip through Tokyo-Tohoku-Hokkaido.

Staff at this hotel was very helpful and always present. Check in process was very smooth. The room is extremely spacious and this was the best thing about this hotel. The location may not be the best, especially if you’re not driving a car. It’s quite a far walk from the actual city centre. This is a huge hotel but for some strange reasons, the lobby and most of the common areas of the hotel seems very deserted. Lots of closed/shut off places.

The room was clean and spacious and the beds were comfortable. For the most part, we don't hear any noises from the hallway or other rooms. The decor and bathroom fixtures were pretty oudated though. While not located very close (within 10-minute walk) to major attractions, there is a Family Mart across the street from the hotel and a subway station about two blocks away.

Very quiet and safe area to walk around at night. Odori Park a block away along with many combini's for necessities.

Very convenient

Nice location, fair price.

Cool

Nice place. 5 min walk from subway.

My mom and I enjoyed wine at the cafe.

Offered different cultural activities. Need more drink and food in hotel for lunch and dinner. Very inconvenient trying to find a place when its snowing. And finding a place to do laundry or hotel Laudery service.

Big room (for japan), located near Odori park. Good value, even provided free drinks to guests from 3pm to 7pm (and also later). Excellent service, arranged taxi to airport for us. Recommend ++++

The breakfast buffet was the highlight of my stay.

Free lounge 3-7pm, 9-11pm,

Great facility, good services

Really nice place and near to the tourist spot. The room is spacious but its smells stinky when we enter the room. We request for air cleaner but does not available. We really enjoy the lounge. Its unlimited drink in the night time with a pika-pika and sweets food. Definitely come back here. But hope our next room smell’s ok.

The only thing I don't like is TV is too small and not many channels to choose.

10/10 would recommend. Very friendly and helpful staff. Bathroom was fully equipped and hot water was easily available

I was slightly disappointed in the rooms of the hotel. I was travelling for business and both myself and my colleague found the rooms smelly and stuffy. The beds were very comfortable though. Overall they were clean enough but the facilities were old. I had a very hard time turning on and off the bathroom sink. The main areas like the lobby and dining areas are spacious and clean and very modern. But overall was a bit disappointed in the rooms themselves.

The property looks big but not much of the facility. We were given a room just above the large rooftop of the othe wing. Very disappointed as the view was not waht it showed on the hotel website. As a result we didn't really want to stay in the room for too much of the time. Fortunately we did not take the breakfast as it might not turn out as what it has promised to be.

Very nice hotel, staff excellent, breakfast broad - both Japanese and western food & beverages. Esp liked custom eggs benedict station. Complimentary lounge in afternoon & evening for free beer, coffee, tea and light snacks. Room size (~265 ft2) good for medium sized Japanese hotel room. Convenient that New Chitose airport shuttle bus ($12 ea way per person) stops at this hotel. Safe in room large enough for computer, iPad and other things. But essentially on floor so required flashlight and laying on carpet to program first time. Room needed book shelf in corner to lay stuff. Small round table w only one chair. Square table prob more efficient. Bath fine. Good shower & tub room. Bidet nice. Hotel very convenient to Odori Park. Autumn Fest on during our stay, so we ate lunch there every day. About 10 blocks of booths highlighting different food & beverage from many cities in Hokaido Prefecture. Convenient to bus, train, taxis but great walking in all 4 directions from hotel.